Neurological Disorders and Vocational Rehabilitation

Neurological Disorders
and Vocational
Engagement
Robert T. Fraser, Ph.D., CRC
Professor/Director of Neurology Vocational Services
University of Washington Epilepsy Center – 
Department of Rehabilitation Medicine,
Seattle, Washington
Traumatic Brain Injury
Epilepsy
Stroke
Multiple Sclerosis
Autism
Vocational Profile of Our Major
Neurological Vocational
Rehabilitation Client Groups
Case of Traumatic Brain
Injury
Work return varies by severity
Mild TBI > 80% at one year.
Moderate to Severe TBI > 66% at one year, 40%
at four years.
Lesser education, high school, younger
Best predictors of successful employment:
Stable employment 2 years pre-injury; 
Performance IQ / Measures of Cognitive
Efficiency.
NVSU’s Mission:
“The mission of NVSU is to provide a
full range of employment services to
individuals with neurological
disabilities and to assist them to
work and lead a productive life.  In
addition, the unit acts as a national
resource to the field of neurological
vocational rehabilitation through
research, teaching and distribution
of information.”
 NVSU History:
Founded in 1976, Regional Epilepsy Center
40 years providing services to support
 
job
placement
Under Neurological Surgery for 20 years
(NINDS)
1996 merged into the Department of
Neurology
2008 Unit in Department of Rehabilitation
Medicine
C
ommission on 
A
ccreditation of
R
ehabilitation 
F
acilities (
CARF
)
CARF
 has accredited the following
programs at NVSU:
Employment Planning Services
Comprehensive Vocational Evaluations
Community Employment Services:
 
 
 Job 
Development
 
 
 Job 
Supports
 
 
 Jobsite 
Training
Vocational Services
Staffing:
1.0
 
 
 Rehabilitation Psychologists /VRC
1.5
 
 
 Rehabilitation Counselor
4.0
 
 PT Interns / Coaches (NVS)
1.0
 
 
 Office Staff / PT Service Provider
 
Client Services 
Comprehensive Vocational Evaluations
Community Based Assessments
Job Placement
Job Retention
Psychological / Neuropsychological Screening
Consultation
Accommodation Consultations
 
(Note:  Numerous unpaid consultations)
Job Club: Overview
(Twice weekly Monday and Wednesday, at 9:00 AM)
NO-CHARGE COMPLEMENT TO JOB
PLACEMENT
16 Modules with Timely Additions
Non-Formulaic, Based Upon Needs of Current
 
Group – Surveyed
Anchor to Service Momentum & Counselor
 
Meetings
Job Club:  Services Core
Topics include:
R
é
sumé Building
Interviewing Techniques and Practice
Using Temp-to-Perm Companies
Disclosure of Medical Conditions to Employers
E-Commerce in Job Search
Keeping Motivated in the Job Search
Guest Professional Speakers
Employer Services
Pre-Screening Services
Accommodation Consultation and
Referral
On-the-Job Training
Job Coaching / Employment Supports
Employer Incentives
NVS Board Members provide:
 Business Advisement / Engagement
 Networking Counsel
 Marketing Advisement
 Client Mentorship
 Fundraising
2018 OUTCOMES:
Service Plans Signed:  
194
Placement Rate:  
68%
DVR Satisfaction with Services :  
4.0 / 5
E
mploy
er Satisfaction with Services:  
4.5 / 5
Client Satisfaction with Services:  
4.5 / 5
Time to Placement :  
4.31 months
Average Wage:  
$18.00 / hour
Clients were placed in the
following job categories:
Activities Assistant
Administrative Assistant (3)
Assistant Teacher
Behavior Specialist
CDS Demonstrator
Chief Financial Officer
Child Care Assistant
Cleaner
Courtesy Clerk
Customer Service (5)
Dog Wrangler
Engineer
Family Medicine Physician
Food Prep
Fulfillment Specialist (2)
Guest Services
Housekeeping Attendant
Kid Zone Counselor
Mailroom Clerk (4)
Patient Services Specialist
Production / Janitorial
Reservations Manager
Residential Caregiver
Retail
Security Technical
Ticketing Agent
Wait Staff / Dietary Aide
Warehouse Associate
Warehouse / Truck Crew Team Member
NVSU:  Modification to Program
Plan on Informational Interviewing Procurement
Relationship with Temp-to-Perm Companies,     
            50%+ of the Market
Revisions to Employment Interview Training 
 
   
 
 (phone interview, Zoom, etc.)
Diversity and Inclusion Unit Contacts
Relevant websites (FlexJobs, ZipRecruiter, etc.)/effort
Virtual Job Club
NVSU:  Replication
PEP Program, Bay Area:
Epilepsy  & TBI
Rehabilitation Hospital of Indiana, Indianapolis:
TBI
EF Works, Atlanta, GA (UCB, Inc.):
Epilepsy
Contact NVSU:
Our website:  nvsrehab.org
Phone:  (206) 744.9130
New referrals are taken every Tuesday morning at 10.30 AM.
401 Broadway, Suite 2088
Patricia Steel Building
 (corner of Broadway and Jefferson)
Seattle, Washington
(Validated Parking Below)
undefined
Consideration Steps in
Work Return –
Moderate-to-Severe
Neurological Insult (TBI,
CVA, etc.)
The work return call by a
physician alone is generally
insufficient as the specificity/
level of cognitive impairment can
be unclear.
Consequently, accommodations
are really unknown.
Ideally, work return is framed by
the neuropsychologist and
vocational rehabilitation
counselor (VRC) – typically at 2-6
months – as to weekly hours and
accommodations.
If no VRC, expedite connection to
State Vocational Rehabilitation
for a VRC
If work return is non-viable,
contact both the company HR
representative and the disability
insurance representative.
    Do they have? –
STD
LTD
LTD–SSDI, or
SSDI only and possible part-
time work (VRC consultation)
If capacity to work is indeterminate
(State VR support may be critical) –
VRC contacts HR/employee’s supervisor.
Set up non-paid assessment for up to
215 hours, usually part-time (using U.S.
Dept. of Labor 1993 waiver for unpaid
work for a worker with a disability).
Establish accommodations needed for
transition to paid work.
Type of Accommodation
Procedural
 – Organizational aids, work
schedule, work from home, job coach, paid
co-worker trainer, etc.
Work Station Modification 
– Office vs.
module, sequential organization of work
equipment, tools, material, clutter reduction,
computer glare reduction, etc.
Assistive Technology 
– Voice mail
alarms/smart phone reminders, software
organizers (e.g., Outlook),  Dragon Dictation,
etc.
Some combination of the above
.
Major Accommodation
Resources
Job Accommodation Network (JAN) 
1-800-526-7234, or askjan.org, funded by
U.S. 
Department of Labor.
AbleData
Searchable database of assistive technology
products: 
AbleData.com, funded by U.S. NIDILRR.
Local State DVR 
or 
University Assistive
Technology units
.
Capacity to work
considered probable (State
VR support  may be critical)
Accommodations considered in each
approach.
VRC advisement only and supervisor
mentorship.
Return to work with accommodations or
modified position.
Employment support using job coach/paid co-
worker as trainer.
Return to position is
deemed non-viable:
Reassignment to new position in the
 
company (possible), VRC assists with new 
 
placement, or pursue Disability Insurance
 
sequence.
Physician Guided Only:
Case of Terry, 56-year-old female with left MCA
stroke
returns to scheduling coordinator position.
VRC and Neuropsychologist Guided:
Case of Brandy, 29-year-old female with severe
TBI, 
returns to work as a parking lot customer services 
representative.
Return to Work:
Case Comparison
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Explore the vocational profile of major neurological conditions such as Traumatic Brain Injury, Epilepsy, Stroke, Multiple Sclerosis, and Autism. Learn about the work return rates, predictors of successful employment, and the mission of NVSU in providing employment services to individuals with neurological disabilities. Discover the history of NVSU and its accredited programs in vocational rehabilitation. Gain insights into the staffing and client services offered by NVSU for comprehensive vocational evaluations and job placement.

  • Neurological Disorders
  • Vocational Rehabilitation
  • Traumatic Brain Injury
  • Employment Services
  • NVSU

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  1. Neurological Disorders and Vocational Engagement Robert T. Fraser, Ph.D., CRC Professor/Director of Neurology Vocational Services University of Washington Epilepsy Center Department of Rehabilitation Medicine, Seattle, Washington

  2. Vocational Profile of Our Major Neurological Vocational Rehabilitation Client Groups Traumatic Brain Injury Epilepsy Stroke Multiple Sclerosis Autism

  3. Case of Traumatic Brain Injury Work return varies by severity Mild TBI > 80% at one year. Moderate to Severe TBI > 66% at one year, 40% at four years. Lesser education, high school, younger Best predictors of successful employment: Stable employment 2 years pre-injury; Performance IQ / Measures of Cognitive Efficiency.

  4. NVSUs Mission: The mission of NVSU is to provide a full range of employment services to individuals with neurological disabilities and to assist them to work and lead a productive life. In addition, the unit acts as a national resource to the field of neurological vocational rehabilitation through research, teaching and distribution of information.

  5. NVSU History: Founded in 1976, Regional Epilepsy Center 40 years providing services to support job placement Under Neurological Surgery for 20 years (NINDS) 1996 merged into the Department of Neurology

  6. Commission on Accreditation of Rehabilitation Facilities (CARF) CARF has accredited the following programs at NVSU: Employment Planning Services Comprehensive Vocational Evaluations Community Employment Services: Job Development Job Supports Jobsite Training

  7. Vocational Services Staffing: 1.0 Rehabilitation Psychologists /VRC 1.5 Rehabilitation Counselor 4.0 PT Interns / Coaches (NVS) 1.0 Office Staff / PT Service Provider

  8. Client Services Comprehensive Vocational Evaluations Community Based Assessments Job Placement Job Retention Psychological / Neuropsychological Screening Consultation Accommodation Consultations (Note: Numerous unpaid consultations)

  9. Job Club: Overview (Twice weekly Monday and Wednesday, at 9:00 AM) NO-CHARGE COMPLEMENT TO JOB PLACEMENT 16 Modules with Timely Additions Non-Formulaic, Based Upon Needs of Current Group Surveyed Anchor to Service Momentum & Counselor Meetings

  10. Job Club: Services Core Topics include: R sum Building Interviewing Techniques and Practice Using Temp-to-Perm Companies Disclosure of Medical Conditions to Employers E-Commerce in Job Search Keeping Motivated in the Job Search Guest Professional Speakers

  11. Employer Services Pre-Screening Services Accommodation Consultation and Referral On-the-Job Training Job Coaching / Employment Supports Employer Incentives

  12. NVS Board Members provide: Business Advisement / Engagement Networking Counsel Marketing Advisement Client Mentorship Fundraising

  13. 2018 OUTCOMES: Service Plans Signed: 194 Placement Rate: 68% DVR Satisfaction with Services : 4.0 / 5 Employer Satisfaction with Services: 4.5 / 5 Client Satisfaction with Services: 4.5 / 5 Time to Placement : 4.31 months Average Wage: $18.00 / hour

  14. Clients were placed in the following job categories: Activities Assistant Administrative Assistant (3) Assistant Teacher Behavior Specialist CDS Demonstrator Chief Financial Officer Child Care Assistant Cleaner Courtesy Clerk Customer Service (5) Dog Wrangler Engineer Family Medicine Physician Food Prep Fulfillment Specialist (2) Guest Services Housekeeping Attendant Kid Zone Counselor Mailroom Clerk (4) Patient Services Specialist Production / Janitorial Reservations Manager Residential Caregiver Retail Security Technical Ticketing Agent Wait Staff / Dietary Aide Warehouse Associate Warehouse / Truck Crew Team Member

  15. NVSU: Modification to Program Plan on Informational Interviewing Procurement Relationship with Temp-to-Perm Companies, 50%+ of the Market Revisions to Employment Interview Training (phone interview, Zoom, etc.) Diversity and Inclusion Unit Contacts Relevant websites (FlexJobs, ZipRecruiter, etc.)/effort Virtual Job Club

  16. NVSU: Replication PEP Program, Bay Area: Epilepsy & TBI Rehabilitation Hospital of Indiana, Indianapolis: TBI EF Works, Atlanta, GA (UCB, Inc.): Epilepsy

  17. Contact NVSU: Our website: nvsrehab.org Phone: (206) 744.9130 New referrals are taken every Tuesday morning at 10.30 AM. 401 Broadway, Suite 2088 Patricia Steel Building (corner of Broadway and Jefferson) Seattle, Washington (Validated Parking Below)

  18. Consideration Steps in Work Return Moderate-to-Severe Neurological Insult (TBI, CVA, etc.)

  19. The work return call by a physician alone is generally insufficient as the specificity/ level of cognitive impairment can be unclear. Consequently, accommodations are really unknown.

  20. Ideally, work return is framed by the neuropsychologist and vocational rehabilitation counselor (VRC) typically at 2-6 months as to weekly hours and accommodations. If no VRC, expedite connection to State Vocational Rehabilitation for a VRC

  21. If work return is non-viable, contact both the company HR representative and the disability insurance representative. Do they have? STD LTD LTD SSDI, or SSDI only and possible part- time work (VRC consultation)

  22. If capacity to work is indeterminate (State VR support may be critical) VRC contacts HR/employee s supervisor. Set up non-paid assessment for up to 215 hours, usually part-time (using U.S. Dept. of Labor 1993 waiver for unpaid work for a worker with a disability). Establish accommodations needed for transition to paid work.

  23. Type of Accommodation Procedural Organizational aids, work schedule, work from home, job coach, paid co-worker trainer, etc. Work Station Modification Office vs. module, sequential organization of work equipment, tools, material, clutter reduction, computer glare reduction, etc. Assistive Technology Voice mail alarms/smart phone reminders, software organizers (e.g., Outlook), Dragon Dictation, etc. Some combination of the above.

  24. Major Accommodation Resources Job Accommodation Network (JAN) 1-800-526-7234, or askjan.org, funded by U.S. Department of Labor. AbleData Searchable database of assistive technology products: AbleData.com, funded by U.S. NIDILRR. Local State DVR or University Assistive Technology units.

  25. Capacity to work considered probable (State VR support may be critical) Accommodations considered in each approach. VRC advisement only and supervisor mentorship. Return to work with accommodations or modified position. Employment support using job coach/paid co- worker as trainer.

  26. Return to position is deemed non-viable: Reassignment to new position in the company (possible), VRC assists with new placement, or pursue Disability Insurance sequence.

  27. Return to Work: Case Comparison Physician Guided Only: Case of Terry, 56-year-old female with left MCA stroke returns to scheduling coordinator position. VRC and Neuropsychologist Guided: Case of Brandy, 29-year-old female with severe TBI, returns to work as a parking lot customer services representative.

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