Modelling Workflows and Data Domain in System Requirements and User Experience

INFS 1026 – System
Requirements and User
Experience
Lecture 7:  Modelling Workflows and Data
Domain
Recap – Use Cases, Use Case Diagrams,
Use Case Descriptions
 
2
Recap
Use cases
Events initiated by first or second degree stakeholders
Breakdown of 
functional
 requirements and reflect user
story goals
Compare to functions in your code or low level menu
options
Related to recording of business transactions and
display of information
3
 
Recap
Elements to define for each use case
Name
Present tense verb + object
Verb like if you are giving a command
“Browse options”
List of actors
May be multiple people who initiate the use case
Brief use case description
Summary of the interaction between the actor and the system
Formatted as
The actor … and the system …
 
4
Recap
Use case diagram
Graphical representation of use cases and the actors who
initiate them
Mandatory components to include for each diagram
Title
Automation boundary
Actors
Labelled use cases
Associations between actors and use cases
Dashed arrows to represent <<includes>> and <<extends>>
Required to use draw.io / diagrams.net and required graphic
5
 
Recap
Use Case Description
More complete description of a use case
Use case may have scenarios / variations in
what activities are performed if multiple
actors or differences depending on
circumstances
Template elements on the right
Important to understand what is to be
included for each component
Always related to the system
 
6
Recap
Use case description - Important fields
Preconditions
What conditions 
within the system 
must be present before
the use case may begin
If adding a record, you may need to check if the record does not
already exist in the database
Information / database records existence required before the use
case can begin eg scheduling for the next semester complete
before enrolments can be done
Not related to if the actor has all required information
Check that systems / subsystems / external systems are
active / available
 
7
Recap
Use case description - Important fields
Success Guarantee / Postconditions
What must be true for the use case to be successfully
complete
New objects and associations created in the database
Information created / made available
Eg enrolment successful if enrolment objects created and
associated with student and classes
Timetable made available
 
8
Recap
Use case description - Important fields
Main success scenario
Numbered steps taken by the actor and associated steps by
the system
Can have multiple steps undertaken by the system for each step
by the actor
Actor steps 1, 2, 3 etc
System steps 1.1, 1.2, 2.1, 3.1, 3.2, 3.3
 
9
Recap
Use case description - Important fields
Extensions
Alternative paths due to
Validation – if x then y else z
Identify the number of the system activity leading to the
extension
Validation check for valid data entry
Process error
Provide options for the user to exit the use case early or an
alternate
 
10
Modelling Workflows – Activity
Diagrams
 
11
Activity Diagrams
Use to
Show the flow of control between activities to
complete a task
Help to
Model work flow within business processes
Understand what actions need to be complete for a use
case
Model the sequential and concurrent steps in a
computational process
Help identifying extensions in a use case
 
12
Activity Diagrams
Modelling workflows
May have multiple actors and
multiple subsystems
Shows flow of work /
communication between
different departments and
subsystems
May represent multiple use
cases
 
13
Workflow VS Use Case
Modelling use case
descriptions
Show communication between
the actor and the system
Represent the main success
scenario
One actor, one system
Each actor activity
immediately followed by one
or more system activities
 
14
Creating Activity Diagrams
Identify
Actors, systems or subsystems
Loops
For all …
Decisions
If <condition> then <action 1> else <action 2>
Synchronous activities
While <activity 1> <activity 2>
Activities
 
15
 
Activity Diagram – Use Case Demonstration
Activity Diagram – Use Case Demonstration
Extensions:
1a: Student has not completed pre-requisites for the selected course
1a1: Student quits enrolments
1a2: Student selects alternative course
2a:  Class full
2a1: Student quits enrolments
2a2:  Student selects alternative class
2b:  No more courses required – not maximum number / for loop exit point
2b1:  Students confirms enrolment complete
5a:  Student delays “make payment”
5a1:  Student quits enrolment
 
17
Activity Diagram – Use Case Demonstration
Actors, systems or subsystems
Student, System
Loops
For each course / until no more classes to enrol in / maximum
4 courses
Decisions
As per extensions
Synchronous activities
None
 
18
Activity Diagram – Use Case Demonstration
Activity labels have the same format as use case names
 
19
Activity Diagram – Use Case Demonstration
Activity labels have the same format as use case names
 
20
Activity Diagram – Use Case Demonstration
Extensions:
1a: Student has not completed pre-requisites for the selected course
1a1: Student quits enrolments
1a2: Student selects alternative course
2a:  Class full
2a1: Student quits enrolments
2a2:  Student selects alternative class
2b:  No more classes required
2b1:  Students confirms enrolment complete
5a:  Student delays “make payment”
5a1:  Student quits enrolment
 
21
Activity Diagram – Use Case Demonstration
Activity labels have the same format as use case names
 
22
Activity Diagram – Use Case Demonstration
Symbols
Advanced
vertical pool / swimlanes
Need to select one and
delete or copy depending
on how many needed
 
 
23
Activity Diagram – Use Case Demonstration
Symbols
UML
 
24
Referred to as a Synchronisation Bar
Activity Diagram Example
Delete or add swimlanes as
necessary
Label the diagram
Label swimlanes with actors
Select UML shapes dropdown
Scroll to activity diagram
symbols
Select Start event
Drag to top of left swimlane
 
25
Activity Diagram Example
Add the for loop
Insert synchronisation bar
Label bar
Add activities for the for
loop
Select course -> Display
timetable
End for loop
Insert synchronisation bar
Label bar
26
 
Activity Diagram Example
Add activities
Verify enrolment
Prompt to make payment
Add decision – make
payment?
Yes
System calls use case
No
No additional activity
Add end event
27
 
Synchronous Activities
Consider the sequence
While the customer waits in
line they play a game on their
phone
While the customer loads the
conveyor, the cashier scans the
items
Activities occur at the same
time / synchronous
Wait in line / Play game
Load conveyor / Scan items
 
28
Activity Diagram Rules
All symbols 
except the start event 
must have 
at least one
entry and 
exactly one 
exit
Multiple entry points to a symbol ok
Only synchronisation bars may have multiple exits to show
synchronous activities
Start event must be in the far left swimlane
Synchronous activities would not occur for use case
activity diagrams
Activities are 
only ever sequential
 
29
Domain Modelling
 
30
Data Modelling
Understand the difference between modelling the data
In Data Driven Web Technologies or Database Fundamentals
Analysis = conceptual design
Design = UML translation
Implementation -> SQL
For SRUX, concentrate on 
analysis only
Domain model class diagram
 
31
Domain Modelling
Domain model Class Diagram
Analytical perspective of the database
Represent items users work with when accomplishing
tasks that need to be remembered
Represented as 
domain classes, attributes and
associations
 
32
Domain Modelling
Domain model Class Diagram
Each domain class denotes a type of object
Describes of a set of things which share common features
Eg Students, courses, semesters, grades, programs, classes
Attributes denote the class characteristics
Students have an id, name, email, username etc
Associations denote how data in one class is related to
another
Students enrol in courses
Courses are delivered in classes attended by students
 
33
Identifying Domain Classes from Use Cases
Use cases identify objects which are manipulated
Identify classes and associations from use case
description
Use case name helps identify some 
classes
 involved in
the task
Create 
submission
, view 
sales 
report
 
34
Identifying Domain Classes from Use Cases
Identify classes and associations from use case
description
Additional classes and associations Identified in pre and
post conditions
Preconditions - 
enrolment, student and course
 subsystems
must be available
Post conditions – create 
enrolment
; 
associate
 
enrolment
with 
student
 and 
course
; create 
class enrolment
;  
associate
class enrolment 
with 
enrolment
 and 
student
 
35
Identifying Domain Classes from Scenarios
Identify classes and associations from scenarios
To offer 
books
 for 
sale
, a 
person
 must register with
TheEyesHaveIt.com. The person must provide a current physical
address and telephone number as well as a current e-mail
address. The system then maintains an open 
account
 for this
person. Access to the system as a seller is through a secure,
authenticated portal.
Identify books, sale, person and account
Books relate to sale;  person is a seller who posts
details about books for sale
 
36
Domain Attributes
Each class has attributes
Describe the characteristics of the class objects
Each class must have
One primary key
Unique identifier of each class object / database record
Used to create relationships to other objects
Student Id links the student to their enrolments, attendance,
grades
At least one additional attribute
A student has a name, address, date of birth etc
 
37
Domain Attributes
Identifying attributes from scenarios
To offer books for sale, a person must register with
TheEyesHaveIt.com. The 
person
 must provide a current
physical 
address
 and 
telephone number 
as well as a current 
e-
mail address
. The system then maintains an open account for
this person. Access to the system as a seller is through a
secure, authenticated portal. 
Identifying attributes from use cases
Main success scenario often identifies what data is to be
entered
Data = attribute value
 
38
Domain Attributes
Class and attribute representation
In draw.io select “Class 2”
Analysis describes what is needed
Class name
Camel case, initial capital, capital for subsequent words
Attribute names
Camel case, initial lower case, capital for subsequent words
No spaces, avoid digits with names
Primary key identified with {key}
Do not include 
field size, type or methods
 
39
Identifying Associations
Identified in post conditions
“associate X with Y”
Post conditions – create 
enrolment
; 
associate
 
enrolment
 with 
student
and 
course
; create 
class enrolment
;  
associate
 
class enrolment 
with
enrolment
 and 
student
Two statements associated with each association between a pair
of classes
One course has many students
One student enrols in many courses
 
40
Identifying Associations
Need to give the association a name to describe it
A student 
enrols 
in a course
A student’s assignment 
is graded 
by a lecturer
Determine multiplicity of each association
Number of links between the object instances of the classes
Two multiplicities for each link between classes
Each multiplicity will have a maximum and a minimum
Minimum 0 or 1 or a specific number
Maximum 1 or many or a specific number
 
41
Identifying Associations
Minimum multiplicity
Identified through business rules
A customer must exist before they can purchase / create a sale
If the an object is added to one class, does there have to be an
associated object in the other class?
If a new student is added to the database, do they have to be
enrolled in a course immediately? -> minimum multiplicity student
to course is zero
If a customer purchases an item online, the customer must exist
before they can continue to the purchase -> minimum multiplicity
customer to sale is 1, sale to customer is 1
 
42
Identifying Associations
Complete association description
One student enrols in zero or many courses
One course has enrolments for zero or many students
Representing association in the domain model class diagram
0..* represents a minimum multiplicity of 0 and maximum of many
1..1 represents a minimum multiplicity of 1 and a maximum of 1
 
43
Association Description
 
44
Class symbols – draw.io
Add the association using
Association 1
Select “parent” and “child” to add
multiplicities
Add text for the association name
/ description
General - Triangle 10 x 10 for
direction of the association
 
45
Examples
 
Competition results, including the compiled best on court
nominations from each week, and team results must be
entered as soon as possible after the game ends. The
teams’ coaches must enter the scores and details of
players who participated in the match.  Umpires need to
add information about injuries or players being warned or
sent off during the game. The club has identified that
entering these details should be entered on a mobile
phone for greatest convenience.
 
46
Classes
Attributes
Examples
From the information need
Competition with results each week
Best on court nominations as attributes
Team results
Player details
Umpires
Injuries
Problems
 
47
Example
 
48
Example
 
49
Example
 
50
Domain Model Class Diagram
 
51
Special Relationships
Databases cannot handle many to many associations
Duplication of data
Create association class for attributes relating to the
association only
Connect to main association with dashed arrow
 
52
Special Relationships
Generalisation / Specialisation
Hierarchical relationship
Subordinate classes inherit both attributes and associations of
the super classes
Referred to as an “is a” relationship
Reduce duplication of common attributes
Only include if additional attributes
53
 
Special Relationships
TeamHelp, Umpire, FirstAider
and Player are all people
Injury could be classified as a
special type of game issue
Player could play in goals or not
Removing common attributes
tidies diagram
*** This is what data needs to be
stored and how it needs to relate.  It
does not represent how the tables in
the database are created ***
54
 
Creating Domain Model
Identify candidate conceptual classes
Draw them in a UML domain model
Identify any subclasses
Add associations necessary to record the relationships
Label with 
description 
and both 
minimum and maximum 
multiplicities
Add attributes including necessary primary key
Do not include foreign keys
Use existing names for things – the vocabulary of the domain
55
 
 
Questions?
 
56
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In this lecture, the focus is on modelling workflows and data domain in the context of system requirements and user experience. The topics covered include recap of use cases, use case diagrams, descriptions, events initiated by stakeholders, defining elements for each use case, use case diagrams, and detailed use case descriptions with important fields like preconditions. The session emphasizes the graphical representation of use cases and actors, along with understanding the interactions between actors and the system.

  • Modelling
  • Workflows
  • Data Domain
  • System Requirements
  • User Experience

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  1. INFS 1026 System Requirements and User Experience Lecture 7: Modelling Workflows and Data Domain

  2. 2 Recap Use Cases, Use Case Diagrams, Use Case Descriptions

  3. 3 Recap Use cases Events initiated by first or second degree stakeholders Breakdown of functional requirements and reflect user story goals Compare to functions in your code or low level menu options Related to recording of business transactions and display of information

  4. 4 Recap Elements to define for each use case Name Present tense verb + object Verb like if you are giving a command Browse options List of actors May be multiple people who initiate the use case Brief use case description Summary of the interaction between the actor and the system Formatted as The actor and the system

  5. 5 Recap Use case diagram Graphical representation of use cases and the actors who initiate them Mandatory components to include for each diagram Title Automation boundary Actors Labelled use cases Associations between actors and use cases Dashed arrows to represent <<includes>> and <<extends>> Required to use draw.io / diagrams.net and required graphic

  6. 6 Recap Use Case Description More complete description of a use case Use case may have scenarios / variations in what activities are performed if multiple actors or differences depending on circumstances Template elements on the right Important to understand what is to be included for each component Always related to the system

  7. 7 Recap Use case description - Important fields Preconditions What conditions within the system must be present before the use case may begin If adding a record, you may need to check if the record does not already exist in the database Information / database records existence required before the use case can begin eg scheduling for the next semester complete before enrolments can be done Not related to if the actor has all required information Check that systems / subsystems / external systems are active / available

  8. 8 Recap Use case description - Important fields Success Guarantee / Postconditions What must be true for the use case to be successfully complete New objects and associations created in the database Information created / made available Eg enrolment successful if enrolment objects created and associated with student and classes Timetable made available

  9. 9 Recap Use case description - Important fields Main success scenario Numbered steps taken by the actor and associated steps by the system Can have multiple steps undertaken by the system for each step by the actor Actor steps 1, 2, 3 etc System steps 1.1, 1.2, 2.1, 3.1, 3.2, 3.3

  10. 10 Recap Use case description - Important fields Extensions Alternative paths due to Validation if x then y else z Identify the number of the system activity leading to the extension Validation check for valid data entry Process error Provide options for the user to exit the use case early or an alternate

  11. 11 Modelling Workflows Activity Diagrams

  12. 12 Activity Diagrams Use to Show the flow of control between activities to complete a task Help to Model work flow within business processes Understand what actions need to be complete for a use case Model the sequential and concurrent steps in a computational process Help identifying extensions in a use case

  13. 13 Activity Diagrams Modelling workflows May have multiple actors and multiple subsystems Shows flow of work / communication between different departments and subsystems May represent multiple use cases

  14. 14 Workflow VS Use Case Modelling use case descriptions Show communication between the actor and the system Represent the main success scenario One actor, one system Each actor activity immediately followed by one or more system activities

  15. 15 Creating Activity Diagrams Identify Actors, systems or subsystems Loops For all Decisions If <condition> then <action 1> else <action 2> Synchronous activities While <activity 1> <activity 2> Activities

  16. 16 Activity Diagram Use Case Demonstration Main Success Scenario: 1. Student selects course 1a System displays available classes 2. Student selects class from displayed classes for the course 2a System creates enrolment 2b System associates with the student and class 3. Student repeats until enrolled in all required courses 3a System displays timetable 4. Student views the timetable and verifies enrolments complete 4a System calculates fees due 4b System displays fees due 5. Student selects to make payment 5a System calls Make payment use case

  17. 17 Activity Diagram Use Case Demonstration Extensions: 1a: Student has not completed pre-requisites for the selected course 1a1: Student quits enrolments 1a2: Student selects alternative course 2a: Class full 2a1: Student quits enrolments 2a2: Student selects alternative class 2b: No more courses required not maximum number / for loop exit point 2b1: Students confirms enrolment complete 5a: Student delays make payment 5a1: Student quits enrolment

  18. 18 Activity Diagram Use Case Demonstration Actors, systems or subsystems Student, System Loops For each course / until no more classes to enrol in / maximum 4 courses Decisions As per extensions Synchronous activities None

  19. 19 Activity Diagram Use Case Demonstration Activity labels have the same format as use case names Use Case Descriptor Student selects course System displays available classes Student selects class from displayed classes for the course System creates enrolment System associates with the student and class Actor Student System Student Activity Label Select course Display available classes Select class System System Create enrolment Associate enrolment with student and class

  20. 20 Activity Diagram Use Case Demonstration Activity labels have the same format as use case names Use Case Descriptor System displays timetable Student views the timetable and verifies enrolments complete System calculates fees due System displays fees due Student selects to make payment System calls Make payment use case System Actor System Student Activity Label Display timetable Verify enrolment complete Calculate fees due Display fees due Select make payment Call Make Payment System System Student

  21. 21 Activity Diagram Use Case Demonstration Extensions: 1a: Student has not completed pre-requisites for the selected course 1a1: Student quits enrolments 1a2: Student selects alternative course 2a: Class full 2a1: Student quits enrolments 2a2: Student selects alternative class 2b: No more classes required 2b1: Students confirms enrolment complete 5a: Student delays make payment 5a1: Student quits enrolment

  22. 22 Activity Diagram Use Case Demonstration Activity labels have the same format as use case names Use Case Descriptor Student quits enrolments Student selects alternative course Actor Activity Label <arrow to end> <arrow to previous activity select course <arrow to previous activity select class > Confirm enrolment complete Student selects alternative class Students confirms enrolment complete Student

  23. 23 Activity Diagram Use Case Demonstration Symbols Advanced vertical pool / swimlanes Need to select one and delete or copy depending on how many needed

  24. 24 Activity Diagram Use Case Demonstration Symbols UML Referred to as a Synchronisation Bar

  25. 25 Activity Diagram Example Delete or add swimlanes as necessary Label the diagram Label swimlanes with actors Select UML shapes dropdown Scroll to activity diagram symbols Select Start event Drag to top of left swimlane

  26. 26 Activity Diagram Example Add the for loop Insert synchronisation bar Label bar Add activities for the for loop Select course -> Display timetable End for loop Insert synchronisation bar Label bar

  27. 27 Activity Diagram Example Add activities Verify enrolment Prompt to make payment Add decision make payment? Yes System calls use case No No additional activity Add end event

  28. 28 Synchronous Activities Consider the sequence While the customer waits in line they play a game on their phone While the customer loads the conveyor, the cashier scans the items Activities occur at the same time / synchronous Wait in line / Play game Load conveyor / Scan items

  29. 29 Activity Diagram Rules All symbols except the start event must have at least one entry and exactly one exit Multiple entry points to a symbol ok Only synchronisation bars may have multiple exits to show synchronous activities Start event must be in the far left swimlane Synchronous activities would not occur for use case activity diagrams Activities are only ever sequential

  30. 30 Domain Modelling

  31. 31 Data Modelling Understand the difference between modelling the data In Data Driven Web Technologies or Database Fundamentals Analysis = conceptual design Design = UML translation Implementation -> SQL For SRUX, concentrate on analysis only Domain model class diagram

  32. 32 Domain Modelling Domain model Class Diagram Analytical perspective of the database Represent items users work with when accomplishing tasks that need to be remembered Represented as domain classes, attributes and associations

  33. 33 Domain Modelling Domain model Class Diagram Each domain class denotes a type of object Describes of a set of things which share common features Eg Students, courses, semesters, grades, programs, classes Attributes denote the class characteristics Students have an id, name, email, username etc Associations denote how data in one class is related to another Students enrol in courses Courses are delivered in classes attended by students

  34. 34 Identifying Domain Classes from Use Cases Use cases identify objects which are manipulated Identify classes and associations from use case description Use case name helps identify some classes involved in the task Create submission, view sales report

  35. 35 Identifying Domain Classes from Use Cases Identify classes and associations from use case description Additional classes and associations Identified in pre and post conditions Preconditions - enrolment, student and course subsystems must be available Post conditions create enrolment; associateenrolment with student and course; create class enrolment; associate class enrolment with enrolment and student

  36. 36 Identifying Domain Classes from Scenarios Identify classes and associations from scenarios To offer books for sale, a person must register with TheEyesHaveIt.com. The person must provide a current physical address and telephone number as well as a current e-mail address. The system then maintains an open account for this person. Access to the system as a seller is through a secure, authenticated portal. Identify books, sale, person and account Books relate to sale; person is a seller who posts details about books for sale

  37. 37 Domain Attributes Each class has attributes Describe the characteristics of the class objects Each class must have One primary key Unique identifier of each class object / database record Used to create relationships to other objects Student Id links the student to their enrolments, attendance, grades At least one additional attribute A student has a name, address, date of birth etc

  38. 38 Domain Attributes Identifying attributes from scenarios To offer books for sale, a person must register with TheEyesHaveIt.com. The person must provide a current physical address and telephone number as well as a current e- mail address. The system then maintains an open account for this person. Access to the system as a seller is through a secure, authenticated portal. Identifying attributes from use cases Main success scenario often identifies what data is to be entered Data = attribute value

  39. 39 Domain Attributes Class and attribute representation In draw.io select Class 2 Analysis describes what is needed Class name Camel case, initial capital, capital for subsequent words Attribute names Camel case, initial lower case, capital for subsequent words No spaces, avoid digits with names Primary key identified with {key} Do not include field size, type or methods

  40. 40 Identifying Associations Identified in post conditions associate X with Y Post conditions create enrolment; associateenrolment with student and course; create class enrolment; associateclass enrolment with enrolment and student Two statements associated with each association between a pair of classes One course has many students One student enrols in many courses

  41. 41 Identifying Associations Need to give the association a name to describe it A student enrols in a course A student s assignment is graded by a lecturer Determine multiplicity of each association Number of links between the object instances of the classes Two multiplicities for each link between classes Each multiplicity will have a maximum and a minimum Minimum 0 or 1 or a specific number Maximum 1 or many or a specific number

  42. 42 Identifying Associations Minimum multiplicity Identified through business rules A customer must exist before they can purchase / create a sale If the an object is added to one class, does there have to be an associated object in the other class? If a new student is added to the database, do they have to be enrolled in a course immediately? -> minimum multiplicity student to course is zero If a customer purchases an item online, the customer must exist before they can continue to the purchase -> minimum multiplicity customer to sale is 1, sale to customer is 1

  43. 43 Identifying Associations Complete association description One student enrols in zero or many courses One course has enrolments for zero or many students Representing association in the domain model class diagram 0..* represents a minimum multiplicity of 0 and maximum of many 1..1 represents a minimum multiplicity of 1 and a maximum of 1

  44. 44 Association Description

  45. 45 Class symbols draw.io Add the association using Association 1 Select parent and child to add multiplicities Add text for the association name / description General - Triangle 10 x 10 for direction of the association

  46. 46 Examples Competition results, including the compiled best on court nominations from each week, and team results must be entered as soon as possible after the game ends. The teams coaches must enter the scores and details of players who participated in the match. Umpires need to add information about injuries or players being warned or sent off during the game. The club has identified that entering these details should be entered on a mobile phone for greatest convenience. Attributes Classes

  47. 47 Examples From the information need Competition with results each week Best on court nominations as attributes Team results Player details Umpires Injuries Problems

  48. 48 Example Class Umpire Attributes name, phone, email, mobile, level, dateEarned name, manager, coach, level player, preferredPosition name, address, phone, email, mobile, dateOfBirth, gender Description Details about the umpires including which level they can umpire and when they earned the qualification / badge Team details with links to the people involved Links to the players in the team and their preferred position Details about each player Team TeamPlayer Player

  49. 49 Example Class Competition date, time, court, team1, team2, result, umpire1, umpire2 Attributes Description Each instance of the competition. Created with date, time, venue and teams as soon as teams are sorted from grading. Links to the teams who play and umpires Record any injuries suffered during a game, whether an ambulance was called and any treatment Injuries game, player, time reportingUmpire, injuryDescription, ambulanceRequired, firstAider

  50. 50 Example Class TeamResults player, startPosition, timeOnCourt, goalsScored, goalsMissed GameIssues game, team, playerInvolved, time reportingUmpire, problemDescription, resolution Attributes Description For each game, which players were on court, what was their starting position, how long were they on court for, how many goals did they score or miss Record any problems reported during the game player warned or sent off, description of the issue and resolution

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