MIS Case Study
Monitoring employees' use of company networks poses ethical dilemmas due to concerns of privacy invasion and trust issues. While some argue it is essential for business security and productivity, others view it as unethical surveillance. Managers must carefully consider the impact on morale and legal implications when implementing monitoring practices.
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Presentation Transcript
MIS Case Study Monitoring Employees on Networks: Unethical or Good Business?
Employee Behavior 90% 77% 30%
Serious Business Problems $650 billion
Serious Business Problems Many companies have monitoring employee use of e-mail and the Internet, sometimes without their knowledge. 1. E-mail. 2. Web browsing history. 3. Instant message and text message. Monitoring Employees Sofeware: https://www.youtube.com/watch?v=mRmsEY6FLls
Is such monitoring unethical, or is it simply good business?
Why do managers need to monitor them? Managers worry about the loss of time and employee productively when employees are focusing on personal rather than company business. 1. It can clog the company s network. 2. Their employees could result in adverse publicity and even lawsuits for the firm. 3. Companies fear leakage of confidential information and trade secrets through e-mail or social networks.
Why do managers need to monitor? U.S companies have the legal right to monitor what employee are doing with company equipment during business hours. The question is whether electronic surveillance is an appropriate tool for maintaining an efficient and positive workplace. One in five large U.S companies fired an employee for violating e-mail policies in the past year.
No solution is problem free But many consultants believe companies should write corporate on employee e-mail and Internet use. Including: 1.Who? 2.What? 3.Why? Policy
Questions 1. Should managers monitor employee e-mail and Internet usage? Why or why not?
Questions 2. Should managers inform employees that their Web behavior is being monitored? Or should managers monitor secretly? Why or why not?