Microsoft Bookings Tech Talk: Enhance Customer Experience and Boost Business Efficiency
Microsoft Bookings
May 5-7, 2020
Presenter: Jason Hetterle
AGENDA
•
Welcome
•
Description of Bookings
•
Use cases
•
Individuals
•
Teams
•
Events
•
Customer Experience
•
Bookings Configuration
•
Review of Use Cases
•
Q&A
WELCOME TO TECH TALK
•
Events:
•
Microsoft Bookings
May 5 & 7
•
Teleworking Tips
May 12 & 14
•
O365 Mail/Security
May 19 & 21
•
Misc:
•
Recordings
•
Etiquette
WHAT IS BOOKINGS?
Microsoft Bookings is an online and mobile app for small
businesses who provide services to customers on an
appointment basis. Examples of businesses include hair
salons, dental offices, spas, law firms, financial services
providers, consultants, and auto shops.
HOW MIGHT WE USE IT?
•
Individual
•
Example: Office Hours Management
•
Team
•
Example: Laptop Repair
•
Events
•
Example: Tech Talk
MOVING FORWARD
•
Customer Experience
•
Bookings Configuration
•
Review of Use Cases
•
Questions and (hopefully) Answers
"Join the Microsoft Bookings Tech Talk event featuring presenter Jason Hetterle. Explore how Microsoft Bookings helps small businesses manage appointments efficiently with real-life use case examples. Learn about customer experience optimization, configuration tips, and get your questions answered. Discover the power of Bookings for industries like salons, spas, law firms, and more. Don't miss valuable insights for individual services, team management, and event scheduling."
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Presentation Transcript
Microsoft Bookings MAY 5-7, 2020 Presenter: Jason Hetterle
AGENDA Welcome Description of Bookings Use cases Individuals Teams Events Customer Experience Bookings Configuration Review of Use Cases Q&A
WELCOME TO TECH TALK Events: Microsoft Bookings Teleworking Tips O365 Mail/Security May 5 & 7 May 12 & 14 May 19 & 21 Misc: Recordings Etiquette
WHAT IS BOOKINGS? Microsoft Bookings is an online and mobile app for small businesses who provide services to customers on an appointment basis. Examples of businesses include hair salons, dental offices, spas, law firms, financial services providers, consultants, and auto shops.
HOW MIGHT WE USE IT? Individual Example: Office Hours Management Team Example: Laptop Repair Events Example: Tech Talk
MOVING FORWARD Customer Experience Bookings Configuration Review of Use Cases Questions and (hopefully) Answers
