Mentoring Program for Civil Air Patrol Members
Education & Training
Mentoring Programs
Building Up Our Members
Civil Air Patrol, America’s Air Force Auxiliary, building the
nation’s finest force of citizen volunteers serving America.
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Vision
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Mission Statement
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Increase member retention through strengthening
connections while increasing abilities and contributions that
lead to member satisfaction.
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Engaging members throughout the organization for
continuous learning, heightened operational expertise, while
advancing individual growth and operational excellence.
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Key Performance Indicators
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Enable a smooth transition from Cadet to
Senior Members through peer-to-peer mentoring.
Making the transition with a member who already successfully
switched from cadet to senior member. (Rewrite of CAPP 50-10 in
progess)
4.
Provide multiple levels of mentoring opportunities
to include individual, group (webinars, FAQs), specialty track,
and special interests in an open format to continue to develop
opportunities where the needs arise (flexible).
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Key Performance Indicators
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Mentoring Program Team
Director of Mentoring
Col Rose Hunt
Mentor Program Advisory
Committee
Lt Col Harvey Moss,
Secretary
Mentor Registration and
Evaluation Manager
Maj Shannon Brumfield
Maj Rich Hazeltine
Mentor
Continuing Education and
Training Manager
SMSgt Cory Felts
Mentor / Mentee Database
Manager
Lt Col Dan Roman
Capt Josh Nussbaum
Mentor Marketing Manager
Capt Boaz Fink
Lt Col Morgan Torp-Pedersen
Assistant Manager for
Quality Assurance
TBA
TBA
Mentor/Mentee
Pairing Manager
Lt Col Michael Willis
Mentors and Mentees
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Mentoring
Continuing Education & Training
Staff
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Advisory Committee
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This instruction prescribes the procedures for assignment of a Mentor to a Mentee by National Headquarters Education and Training
Mentoring Branch.
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When a Mentor is not available at the local level to assist a member (Mentee), the Mentee will complete a “Mentee Registration”
application form linked to the Education and Training webpage. A member may register as a mentee for all specialty track training also. A
member may register as a Mentee at any time.
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Specific instructions are provided for each Mentoring Manager.
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Managers cover Marketing, Database/IT, Registration and Evaluation/Quality Assurance, Pairing, and Continuing Education and Training
functions.
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Timeline
1 October 2020 – all projects completed, 15 December 2020 – Mentor Webpage live with tools, January 2021 – NHQ Mentoring
Month Campaign
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How It Works!
Mentoring Operating Instructions
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Steering Committee formed and staff positions filled
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CAP Pamphlet 50-7 has been merged with CAPP 50-8 and revised
entirely (CAPP 40-7).
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Training video is completed at
https://youtu.be/Cd5JgeDwqH0
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Mentor training slideshow is finished
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Org Chart, Job Descriptions, training tools, and coin design are complete
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Web Page is complete
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Progress to Date
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Success criteria and how they will be measured
Mentee satisfaction
Mentor satisfaction
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Enlisting the “Voice of the Customer" – developing processes
for:
Line of communication with commanders
Formal feedback mechanism for mentors and mentees (including
success criteria factors and measures)
Informal mode of communication for suggestions, comments and
feedback
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Quality Assurance
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Feedback from the National Conference
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Volunteers enlist to support the mentoring program!
Several key positions were filled from session participants during the
National Conference.
While we wait for actual numbers, the attendance numbers and online
feedback during the presentation were very positive.
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The Excitement is Building!
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Marketing and Implementation
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Brainstorming Session: Let's hear your creative ideas!
Empowering Civil Air Patrol members through a comprehensive mentoring program focused on fostering connections, enhancing skills, and facilitating transitions from cadets to senior members. The program aims to create a supportive ecosystem enabling members to excel in service and personal growth.
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Presentation Transcript
Education & Training Mentoring Programs Building Up Our Members
Vision Civil Air Patrol, America s Air Force Auxiliary, building the nation s finest force of citizen volunteers serving America. 2 2 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
Mission Statement Create and nurture an evolving ecosystem where members are enabled to take an interest in and make a personal effort to help each other be a successful, satisfied, productive member of Civil Air Patrol. 3 3 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
Key Performance Indicators 1. Increase member retention through strengthening connections while increasing abilities and contributions that lead to member satisfaction. 2. Engaging members throughout the organization for continuous learning, heightened operational expertise, while advancing individual growth and operational excellence. 4 4 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
Key Performance Indicators 3. Enable a smooth transition from Cadet to Senior Members through peer-to-peer mentoring. Making the transition with a member who already successfully switched from cadet to senior member. (Rewrite of CAPP 50-10 in progess) 4. Provide multiple levels of mentoring opportunities to include individual, group (webinars, FAQs), specialty track, and special interests in an open format to continue to develop opportunities where the needs arise (flexible). 5 5 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
Mentoring Program Team Director of Mentoring Col Rose Hunt Mentor Program Advisory Committee Lt Col Harvey Moss, Secretary Mentor / Mentee Database Manager Lt Col Dan Roman Capt Josh Nussbaum Mentor Registration and Evaluation Manager Maj Shannon Brumfield Maj Rich Hazeltine Mentor Mentor/Mentee Pairing Manager Lt Col Michael Willis Continuing Education and Training Manager SMSgt Cory Felts Assistant Manager for Quality Assurance TBA TBA Mentor Marketing Manager Capt Boaz Fink Lt Col Morgan Torp-Pedersen Mentors and Mentees
Mentoring Continuing Education & Training Staff 7 7 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
Advisory Committee Director Col Rose Hunt Adv Comm Col Sandy Brandon Adv Comm Col Celeste Gamache Adv Comm Col Bryan Cooper Adv Comm Col Mary Donley Advisory Committee, Secretary Lt Col Harvey Moss Adv Comm Lt Col Mike Saile Adv Comm Lt Col Dan Roman Adv Comm Lt Col Harriet Smith Adv Comm Maj Rich Hazeltine Adv Comm Maj Trish Moody Adv Comm SMSgt Cory Felts 8 8 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
How It Works! Mentoring Operating Instructions This instruction prescribes the procedures for assignment of a Mentor to a Mentee by National Headquarters Education and Training Mentoring Branch. When a Mentor is not available at the local level to assist a member (Mentee), the Mentee will complete a Mentee Registration application form linked to the Education and Training webpage. A member may register as a mentee for all specialty track training also. A member may register as a Mentee at any time. Specific instructions are provided for each Mentoring Manager. Managers cover Marketing, Database/IT, Registration and Evaluation/Quality Assurance, Pairing, and Continuing Education and Training functions. Timeline 1 October 2020 all projects completed, 15 December 2020 Mentor Webpage live with tools, January 2021 NHQ Mentoring 9 9 Month Campaign ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
Progress to Date Steering Committee formed and staff positions filled CAP Pamphlet 50-7 has been merged with CAPP 50-8 and revised entirely (CAPP 40-7). Training video is completed at https://youtu.be/Cd5JgeDwqH0 Mentor training slideshow is finished Org Chart, Job Descriptions, training tools, and coin design are complete Web Page is complete 10 10 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
Quality Assurance Success criteria and how they will be measured Mentee satisfaction Mentor satisfaction Enlisting the Voice of the Customer" developing processes for: Line of communication with commanders Formal feedback mechanism for mentors and mentees (including success criteria factors and measures) Informal mode of communication for suggestions, comments and feedback 11 11 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
The Excitement is Building! Feedback from the National Conference Volunteers enlist to support the mentoring program! Several key positions were filled from session participants during the National Conference. While we wait for actual numbers, the attendance numbers and online feedback during the presentation were very positive. 12 12 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
Marketing and Implementation Brainstorming Session: Let's hear your creative ideas! 13 13 ONE CIVIL AIR PATROL | EXCELLING IN SERVICE TO OUR NATION AND OUR MEMBERS
