Mastering Radical Candor for Effective Feedback

Learn how to implement Radical Candor in giving feedback effectively, exploring its characteristics, what it isn't, and practical ways to apply it. Discover strategies for nurturing relationships, handling praise and criticism, and getting things done efficiently in project management. Get insights from Danielle Sheffler, Lead Technical Project Manager, at DRUPAL GOVCON JULY 26TH, 2019.

• Feedback
• Radical Candor
• Project Management
• Effective Communication
• Relationship Building

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Presentation Transcript

1. HOW TO GIVE FEEDBACK WHILE KEEPING YOUR HEAD Danielle Sheffler Lead Technical Project Manager DRUPAL GOVCON JULY 26TH, 2019

2. AGENDA WHAT IS RADICAL CANDOR? WHAT IT ISN T CHARACTERISTICS OF RADICAL CANDOR PUTTING IT INTO PRACTICE 1

3. RADICAL CANDOR 2

4. WHAT IT ISNT 3

5. OBNOXIOUS AGGRESSION 4

6. MANIPULATIVE INSINCERITY 5

7. RUINOUS EMPATHY 6

8. PUTTING THE PIECES TOGETHER 7

9. RADICAL CANDOR ON PROJECTS Listen Clarify Debate Decide Persuade Execute Learn Rinse and repeat 8

10. PUTTING IT INTO PRACTICE

11. RELATIONSHIPS Practice self-care Empower others on the team Bond with your teammates Determine your personal brand/values Be open to differences 10

12. PRAISE AND CRITICISM Ask for criticism Repeat what you heard Say thank you when receiving criticism Giving criticism - immediately Situation you saw Behavior Impact you observed Praise in public, criticize in private Avoid backstabbing 11

13. GSD GET STUFF DONE 1:1s Step away from your desk Direct report sets the agenda Use the time to get feedback/criticism Follow up questions Daily scrum Sprint Retrospectives Status Meetings 12

14. QUESTIONS? @DSheffler Sheffler_Danielle@bah.com