Market Place and Customer Needs
Market Place
and
Customer Needs
Name : Saad Bensoud
Student ID : 2732
Email: saad_2732@limu.edu.ly
Libyan International Medical University
Faculty of
Business Administration
TABLE OF CONTENTS
DEFINITION
01
PRODUCT NEEDS
04
ONLINE MARKET
PLACE
And Its types
02
SERVICE NEEDS
05
CUSTOMER NEEDS
03
CONCLUSION
06
Of Market Place
2
MARKET PLACE
M
a
y
r
e
f
e
r
t
o
a
n
o
p
e
n
s
p
a
c
e
o
r
s
q
u
a
r
e
i
n
a
t
o
w
n
w
h
e
r
e
p
e
o
p
l
e
b
u
y
a
n
d
s
e
l
l
t
h
i
n
g
s
,
i
.
e
.
,
a
s
t
r
e
e
t
m
a
r
k
e
t
.
I
t
a
l
s
o
m
e
a
n
s
‘
t
h
e
m
a
r
k
e
t
‘
i
n
t
h
e
a
b
s
t
r
a
c
t
s
e
n
s
e
.
3
ONLINE MARKET PLACE
MISSION
T
h
e
o
n
l
i
n
e
m
a
r
k
e
t
p
l
a
c
e
i
s
a
k
i
n
d
o
f
e
-
c
o
m
m
e
r
c
e
w
e
b
s
i
t
e
w
h
e
r
e
m
a
n
y
t
h
i
r
d
p
a
r
t
i
e
s
p
r
o
v
i
d
e
i
n
f
o
r
m
a
t
i
o
n
o
n
g
o
o
d
s
a
n
d
s
e
r
v
i
c
e
s
.
VISION
There are several different kinds of
trading platforms online.
Some began as a web store
and later started to include
other sellers.
4
DIFFER
E
NT TYPES OF ONLINE MARKET
PLACE
C
o
m
p
a
r
i
s
o
n
w
e
b
s
i
t
e
s
O
p
e
n
e
d
p
l
a
t
f
o
r
m
s
Major search
engines
L
o
c
a
l
p
l
a
t
f
o
r
m
s
5
02
CUSTOMER
NEEDS
A customer need is a motive that prompts a
customer to buy a product or service. Ultimately,
the need is the driver of the customer's purchase
decision. Companies often look at the customer
need as an opportunity to resolve or contribute
surplus value back to the original motive.
6
Design
Functionality
Price
Performance
. Experience
Efficiency
PRODUCTS NEEDS
7
Control
Options
Information
Transparency
Accessibility
Fairness
SERVICE NEEDS
8
CONCLUSION
A CUSTOMER NEED IS SOMETHING THAT
ALL
BUSNIESS
MAN SHOULD RESPECT
9
REFERANCES
●
Breschi, A. (2021).
16 Types of Customer Needs (and How to Solve for
Them)
. HUB SPOT.
https://blog.hubspot.com/service/customer-needs
●
Market Business News. (2021, February 6).
Marketplace - definition and
meaning
. https://marketbusinessnews.com/financial-
glossary/marketplace/#:%7E:text=Marketplace%20%E2%80%93%20definiti
on%20and%20meaning%20Marketplace%20may%20refer,it%20needs%20to
%20sell%20at%20the%20right%20price.
10
Do you have any questions?
THANKS
11
Explore the concept of online marketplaces, customer needs, and their significance in business administration. Learn about different types of online marketplaces, customer motivation, product and service needs, and the importance of meeting customer requirements to drive business success.
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Presentation Transcript
Libyan International Medical University Faculty of Business Administration Market Place and Customer Needs Name : Saad Bensoud Student ID : 2732 Email: saad_2732@limu.edu.ly
TABLE OF CONTENTS 02 01 03 ONLINE MARKET PLACE And Its types CUSTOMER NEEDS DEFINITION Of Market Place 05 04 06 CONCLUSION PRODUCT NEEDS SERVICE NEEDS 2
MARKET PLACE May refer to an open space or square in a town where people buy and sell things, i.e., a street market. It also means the market in the abstract sense. 3
ONLINE MARKET PLACE VISION MISSION The online marketplace is a kind of e-commerce website where many third parties provide information on goods and services. There are several different kinds of trading platforms online. Some began as a web store and later started to include other sellers. 4
DIFFERENT TYPES OF ONLINE MARKET PLACE Comparison websites Local platforms Opened platforms Major search engines 5
02 CUSTOMER NEEDS A customer need is a motive that prompts a customer to buy a product or service. Ultimately, the need is the driver of the customer's purchase decision. Companies often look at the customer need as an opportunity to resolve or contribute surplus value back to the original motive. 6
PRODUCTS NEEDS Price . Experience Functionality Efficiency Design Performance 7
SERVICE NEEDS Information Accessibility Control Fairness Options Transparency 8
CONCLUSION A CUSTOMER NEED IS SOMETHING THAT ALL BUSNIESS MAN SHOULD RESPECT 9
REFERANCES Breschi, A. (2021). 16 Types of Customer Needs (and How to Solve for Them). HUB SPOT. https://blog.hubspot.com/service/customer-needs Market Business News. (2021, February 6). Marketplace - definition and meaning. https://marketbusinessnews.com/financial- glossary/marketplace/#:%7E:text=Marketplace%20%E2%80%93%20definiti on%20and%20meaning%20Marketplace%20may%20refer,it%20needs%20to %20sell%20at%20the%20right%20price. 10
THANKS Do you have any questions? CREDITS: This presentation template was created by Slidesgo, including icons by Flaticon, and infographics & images by Freepik. 11
