Leading Planning Departments Workshop by Richard Crawley

 
 
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Richard Crawley, Programme Manager
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This will be tricky for many of you. You will have been
“strategic” not “detail”
Remember the mix of experience in the room
It’s OK not to know it all!
My goal is to make you more confident to challenge and
direct
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Task 1 : What do planning departments do? Who benefits
?
Task 2 : Using a detailed case study, work out a savings
target, and reflect on what councillors should do to lead
this
Bonus task: Fixing a broken service
Share & compare. I’ll offer my view also.
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The purpose of the planning system is to contribute
to the achievement of sustainable development. […]
There are three dimensions to sustainable
development: economic, social and environmental
.”
NPPF 6-7
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What jobs do they do ?
What 
benefits
 are there? Short and long-term
To councils ?
To applicant/owner/operator ?
To other people ?
Some of the detail might be new to you
Give it a go ! (as a table)
3 functions, 20 minutes in total
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Feedback
Development Management
Planning policy
Compliance and enforcement
Share and compare
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Hand-outs
Challenge ?
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A case study about a real (ish) service
Dive into the detail
But then reflect on a councillor’s role as leader. What can
you say / do / ask to help officers do the right thing ?
You have another hand-out
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You have a hand-out
Costs and incomes
Service snapshot
If you want to know anything else, ask
Your task
Four things to do, that will deliver budget target
Each one should follow an outline
What is it ? How much ? How simple ?
Prepare to shout them out
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Yes, the obvious stuff
Reduce costs
Increase income
But you are free to think big, creative thoughts
You are in a spot ! It’s a good time to go for it
Think:
inside, outside [the department, the council]
Use the budget. Don’t sweat the small stuff
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Share
Anyone gone any further ? Blue sky thinking ?
Notice what was missing from mgmt accounts? So what ?
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Taking an average across four teams
1.
Planning policy 
saving
 £300k
2.
Pre-app 
income
 £150k
3.
Process 
saving
 £140k
4.
Committee 
saving
 £50k
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How does this translate into a councillor’s role ?
How can you place limits, boundaries on options ?
How can you encourage creative and new approaches ?
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Transfer cost 
to applicants & agents
Pre-app (committee !)
Premium services (speed “those applications
which are in accordance with the nppf”) or
even onsite (eg trees)
Reduce cost 
of service by establishing
trust and confidence in staff to 
do only
what is needed
Plan-making as a region (County ?)
Officers say 
you are the barrier
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Councillors role ?
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Goals and targets are the easy bit
The difficult part is how
How to deliver budget reductions
How to improve failing services
Bonus task = how to fix a broken service
What is the role of a politician ?
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Service is not going so well
Validation backlog (many cases > 30 days)
Pre-applications on back-burner
Corporate complaints (and councillor complaints) going up and
up
Designation ?
ICT system change overdue. Should have been in 2014
Staff low. Inward looking. Getting worse
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Leaders
What do 
you
 do?
What conversations do you need ?
Four things, in order, from your table
20 minutes
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Share
Anyone disagree ?
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One service – one response.
Extra (new) resources are rarely the answer. Get people
to give more.
Can you explain why they should ?
Focus on comms (eg queue)
Start today
. Do only what is required. Ask only when
needed. Risk-based approach.
Slide Note
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Workshop conducted by Programme Manager Richard Crawley on leadership essentials in January 2016, focusing on challenges, strategic thinking, and confidence-building for planning departments. Tasks included understanding the role and benefits of planning departments, analyzing a case study, and discussing the leadership role of councillors. Various topics such as sustainable development, functions of planning departments, and management policies were covered.

  • Workshop
  • Leadership
  • Planning Departments
  • Richard Crawley
  • Sustainable Development

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  1. Leading planning departments workshop Richard Crawley, Programme Manager Leadership Essentials January 2016 www.pas.gov.uk

  2. 120 Minute workshop This will be tricky for many of you. You will have been strategic not detail Remember the mix of experience in the room It s OK not to know it all! My goal is to make you more confident to challenge and direct

  3. 120 Minute workshop Task 1 : What do planning departments do? Who benefits ? Task 2 : Using a detailed case study, work out a savings target, and reflect on what councillors should do to lead this Bonus task: Fixing a broken service Share & compare. I ll offer my view also.

  4. Task 1 : What do planning departments do ? And why ? The purpose of the planning system is to contribute to the achievement of sustainable development. [ ] There are three dimensions to sustainable development: economic, social and environmental. NPPF 6-7

  5. Task 1 : What do planning departments do ? And why? What jobs do they do ? What benefits are there? Short and long-term To councils ? To applicant/owner/operator ? To other people ? Some of the detail might be new to you Give it a go ! (as a table) 3 functions, 20 minutes in total

  6. Task 1 : What do planning departments do ? Feedback Development Management Planning policy Compliance and enforcement Share and compare

  7. Task 1 : What do planning departments do ? Hand-outs Challenge ?

  8. Task 2: A case study A case study about a real (ish) service Dive into the detail But then reflect on a councillor s role as leader. What can you say / do / ask to help officers do the right thing ? You have another hand-out

  9. How to read this budget Costs are positive Income is negative 310 - Pre- application (paid) 82 -5131

  10. Task 2 : Make a savings target You have a hand-out Costs and incomes Service snapshot If you want to know anything else, ask Your task Four things to do, that will deliver budget target Each one should follow an outline What is it ? How much ? How simple ? Prepare to shout them out

  11. Some advice Yes, the obvious stuff Reduce costs Increase income But you are free to think big, creative thoughts You are in a spot ! It s a good time to go for it Think: inside, outside [the department, the council] Use the budget. Don t sweat the small stuff

  12. Task 2 : How do you balance the books ? Share Anyone gone any further ? Blue sky thinking ? Notice what was missing from mgmt accounts? So what ?

  13. Task 2 : What officers said Taking an average across four teams 1. Planning policy saving 300k 2. Pre-app income 150k 3. Process saving 140k 4. Committee saving 50k

  14. Task 2 : Political Leadership How does this translate into a councillor s role ? How can you place limits, boundaries on options ? How can you encourage creative and new approaches ?

  15. My thoughts Task 2 Transfer cost to applicants & agents Pre-app (committee !) Premium services (speed those applications which are in accordance with the nppf ) or even onsite (eg trees) Reduce cost of service by establishing trust and confidence in staff to do only what is needed Plan-making as a region (County ?) Officers say you are the barrier

  16. Thoughts ? Reflections ? Councillors role ?

  17. Bonus Task : How to do it Goals and targets are the easy bit The difficult part is how How to deliver budget reductions How to improve failing services Bonus task = how to fix a broken service What is the role of a politician ?

  18. Bonus Task Situation Service is not going so well Validation backlog (many cases > 30 days) Pre-applications on back-burner Corporate complaints (and councillor complaints) going up and up Designation ? ICT system change overdue. Should have been in 2014 Staff low. Inward looking. Getting worse

  19. Bonus task situation contd Leaders What do you do? What conversations do you need ? Four things, in order, from your table 20 minutes

  20. Bonus task 2 how to do it Share Anyone disagree ?

  21. My thoughts Bonus task One service one response. Extra (new) resources are rarely the answer. Get people to give more. Can you explain why they should ? Focus on comms (eg queue) Start today. Do only what is required. Ask only when needed. Risk-based approach.

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