International SOS Membership Program Overview
Welcome to
International SOS
How to use your new membership program
Who is International SOS?
•
Worldwide network of 27 alarm
centers and 31 clinics as well as a
fleet of air ambulances
•
Over 10,000 employees and more
than 1,000 medical professionals,
operating in more than 70 countries
•
Established global network of over
68,000 c
redentialed medical, legal,
security and aviation providers
International SOS is the world’s leading international healthcare,
medical assistance, and security services company.
“From the beginning, our company was founded on the principle of putting the member first. Our teams work closely
together so the customer is at the heart of every decision.”
- Nick Peters, CEO, Americas & NEU Regions, International SOS
Membership Provides
Stay Healthy, Safe and Secure
•
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Q
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C
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n
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Medical Emergency
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Safety Concern
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Security Emergency
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Travel Assistance
“
I’m ill, should I see a doctor? Where should I go?
“I’ve had a heart attack!”
“Is it safe to venture outside my hotel for coffee?”
“There are rioters outside my hotel!”
“I’ve been pick-pocketed.”
Use your membership when you are outside your
home country if you have:
W
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y
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How to Reach International SOS
Member Tips:
•
Always carry your membership card
in your wallet.
•
You can call us collect, if necessary.
•
Add International SOS to your
mobile phone contact list along with
your membership number:
11BSGC000031
Call us anytime, anywhere at any of our Alarm
Centers
around the world
Visit our Website
www.internationalsos.com
Or
www.brown.edu/insurance
Prepare yourself before traveling
•
Access accurate, real-time information
•
Go to:
http://www.brown.edu/insurance
–
Click on: international travel
information
•
Select Resource
–
Country guides
–
Online reports
–
E-mail alerts
•
Call an alarm center for pre-travel
information.
•
Register your travel plans using My Trips –
Brown University Travelers who use FCm
Travel solutions , the University’s preferred
travel agency, to book their travel will have
their trip automatically registered with SOS
Stay healthy while abroad
•
C
o
n
t
a
c
t
u
s
,
w
h
e
n
y
o
u
:
•
Seek health and safety advice – at
any time
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Need a referral or help with doctor
or hospital appointments
•
Require supplies of medication or
equipment
•
N
e
e
d
t
r
a
v
e
l
a
d
v
i
c
e
Helping you in an emergency
•
If the “unthinkable” happens, call us to:
•
Arrange an ambulance
•
Arrange to guarantee medical fees on
your behalf
•
Monitor your condition and advise
•
Evacuate you to a center of medical
excellence
•
Evacuate you to a safe area
•
Help with your family
•
Deal with a fatality
International SOS is a premier global healthcare, medical assistance, and security services company with a vast network of resources and professionals worldwide. Their membership program provides reassurance, peace of mind, quality medical care, and convenient access, ensuring members receive comprehensive support wherever they are. With a focus on member satisfaction and safety, International SOS offers assistance for medical questions, emergencies, safety concerns, security emergencies, and travel assistance. Members can easily reach International SOS through various channels and are advised to keep their membership card handy for quick access to the services provided.
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Presentation Transcript
Welcome to International SOS How to use your new membership program
Who is International SOS? International SOS is the world s leading international healthcare, medical assistance, and security services company. Worldwide network of 27 alarm centers and 31 clinics as well as a fleet of air ambulances Over 10,000 employees and more than 1,000 medical professionals, operating in more than 70 countries Established global network of over 68,000 credentialed medical, legal, security and aviation providers From the beginning, our company was founded on the principle of putting the member first. Our teams work closely together so the customer is at the heart of every decision. - Nick Peters, CEO, Americas & NEU Regions, International SOS
Membership Provides Reassurance One call will immediately start resolution to your situation whether an emergency or routine advice Peace of Mind An experienced, culturally knowledgeable partner who operates in over 70 countries is there to help you Quality Medical Care Confidential medical advice from experienced, Western-trained doctors Convenient Access 24/7/365 coverage, offering expert advice in more than 90 languages Providers are credentialed by our medical staff to ensure quality treatment Comprehensive, up-to-date members- only website to keep you informed
Stay Healthy, Safe and Secure Use your membership when you are outside your home country if you have: Medical Question or Concern I m ill, should I see a doctor? Where should I go? Medical Emergency I ve had a heart attack! Safety Concern Is it safe to venture outside my hotel for coffee? There are rioters outside my hotel! Security Emergency Travel Assistance I ve been pick-pocketed. When you need help, International SOS is there for you.
How to Reach International SOS Call us anytime, anywhere at any of our Alarm Centers around the world Visit our Website www.internationalsos.com Or www.brown.edu/insurance Member Tips: Always carry your membership card in your wallet. You can call us collect, if necessary. Add International SOS to your mobile phone contact list along with your membership number: 11BSGC000031 ABC Company 11BXXXXXXXX Corporate Comprehensive Membership
Prepare yourself before traveling Access accurate, real-time information Go to: http://www.brown.edu/insurance Click on: international travel information Select Resource Country guides Online reports E-mail alerts Call an alarm center for pre-travel information. Register your travel plans using My Trips Brown University Travelers who use FCm Travel solutions , the University s preferred travel agency, to book their travel will have their trip automatically registered with SOS
Stay healthy while abroad Contact us, when you: Seek health and safety advice at any time Need a referral or help with doctor or hospital appointments Require supplies of medication or equipment Need travel advice
Helping you in an emergency If the unthinkable happens, call us to: Arrange an ambulance Arrange to guarantee medical fees on your behalf Monitor your condition and advise Evacuate you to a center of medical excellence Evacuate you to a safe area Help with your family Deal with a fatality
