Innovations in Court Management Systems at IACC Annual Conference
Explore the advancements in court management systems discussed at the IACC Annual Conference, including e-filing, scanning, and the transition to electronic records. Discover why Idaho adopted a new system, the role of Tyler Technologies, and successful statewide implementations.
- Court Management
- Technology Solutions
- Electronic Records
- Tyler Technologies
- Statewide Implementations
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Presentation Transcript
IACC Annual Conference June 8, 2017
Agenda How we got here iCourt scope Deployment schedule Lessons learned Project resources Transitioning to an electronic record Administrative Office of the Courts update Q & A
E-Filing and Scanning Electronic case files Online case data Online payments State-of-the-Art Court Management System Automated processes Integrated court management Expanded performance management Judicial portals Statewide Judicial Network High bandwidth Highly reliable Enable remote capabilities Courtroom video-conferencing
Why a New Court Management System? New Courts unable to provide effective and efficient digital services capabilities needed to automate Idaho s courts Full system replacement was Idaho s only option ISTARS software being discontinued
Tyler Technologies Tyler Technologies Tyler Courts & Justice Division Public Corporation founded in 1966 $5B market capitalization (NYSE:TYL) $756 million annual revenues (2016) Solution portfolio ERP / Financial Courts & Integrated Justice Law Enforcement & Public Safety Appraisal & Tax Schools Municipal Services 3,800+ Employees Focused exclusively on Courts & Justice solutions $140 million annual revenues Case Management solutions for Courts, Prosecutors, Public Defenders Probation Departments, and Jails Operating in 24 States 15 statewide clients Over 600 counties 550+ Courts & Justice Employees
Proven Statewide Solution Minnesota Minnesota Statewide Oregon Statewide New Hampshire New Hampshire Statewide Maryland Implementing Indiana Statewide Rhode Island Implementing New Mexico Statewide Washington Implementing Idaho Implementing North Dakota Statewide South Dakota Statewide Maine Implementing
Setting the Stage Electronic Case Processing Electronic Access Electronic Filing & Service Electronic Court Operations
ISTARS Scope Electronic Filing & Service No capability Electronic Access Limited Electronic Case Processing Limited Citizens Court Clerks Electronic Court Operations Limited Justice Partners Problem Solving Court Staff State Agencies
iCourt ~ Stakeholders Electronic Filing & Service Electronic Case Processing Electronic Access Citizens Attorneys Judges Court Clerks Self Represented Litigants Electronic Court Operations Justice Partners Prosecutors & Public Defenders Problem Solving Court Staff County Auditors Law Misdemeanor Probation Officer Enforcement State Agencies
iCourt ~ Products Electronic Filing & Service Electronic Case Processing Electronic Access Portal Citizens Attorneys File & Serve Case Manager Judges Court Clerks Self Represented Litigants Guide & File SessionWorks Reports Electronic Court Operations Justice Partners Integrations Prosecutors & Public Defenders Attorney Manager Problem Solving Court Staff Supervision County Auditors Financial Manager Law Misdemeanor Probation Officer Enforcement Integrations State Agencies
Updated Deployment Strategy Pilot and Early Adopter Build out statewide solution Pilot County: Twin Falls, IE 1 June 22, 2015 Early Adopter: Ada County, IE 2 August 8, 2016 BOUNDARY BONNER KOOTENAI BENEWAH 4 SHOSHONE Statewide Roll-Out (3 Waves/Events) Implementation Event #3 October 10, 2017 Implementation Event #4 April 2, 2018 Includes Appellate Courts Implementation Event #5 October 9, 2018 Includes Jury LATAH CLEARWATER NEZ PERCE IDAHO LEMHI ADAMS VALLEY WASH- INGTON Electronic Filing Voluntary e-filing at Case Manager go-live (day-one) Mandatory e-filing 30 days after go-live CUSTER CLARK JEFFERSON 5 FREMONT BOISE GEM 2 3 2 BUTTE BONNEVILLE BLAINE ADA CAMAS ELMORE BINGHAM GOOD- ING 1 LINCOLN CARIBOU JEROME POWER OWYHEE Realigns to original implementation strategy of 3 multi-county wave events TWIN FALLS BEAR LAKE CASSIA ONEIDA 14
Implementation Schedule 2 months 8 months Go Live Solution Validation, Testing, and Code Migration Configuration Workshop 9 months 1 month 7 months to 2 months Environmental / Scanning Assessment End User Training Configuration Testing and Data Review 11 months SME Training 2-3 weeks Go Live Support 12 months Odyssey Demonstration 12 months Kick-Off
Lessons Learned Deployment strategy redefined for multi- county deployments Plan for overtime / comp time impacts Engage external stakeholders early Data conversions improved over time Focus on organizational change management Business processes refined for future waves Manage expectations This is a big change! Standardized forms improve consistency and efficiency Prepare in advance spend the time upfront Intensified focus on financial conversion and processes
What is the Supreme Court providing? Hardware Clerk computers Bench computers Monitors Scanners Bar code printers Signature pads Software Odyssey products Microsoft Office Adobe Acrobat On-going maintenance & support Services / Expenses Data conversion Implementation Training Communications Change management Travel costs to participate in project activities Cost-sharing for travel to/from go-live training
What do you need to provide? Plan For Cost-sharing for travel to/from go-live training Personnel time for project activities Overtime/comp time Consider 3rd party scanning assistance Temporary staff
Do you need to hire more staff? Consider your current staffing levels Adjusting to Odyssey requires new skills and approaches Adoption to new system varies by user Willingness to adjust operations enables flexibility and efficiency Consider new skills when filling vacancies Ada and Twin Falls Counties have added staff Needs for increased staff may dissipate over time (Ada) Tyler and other state court jurisdictions have not experienced a need to permanently increase staff levels This is a local decision based on an analysis of your county s existing resources and needs
Administrative Office of the Courts Update Distribution of Court Payments Public Defense Commission Mandatory Reporting ADA Facilities Review
