Importance of Effective Communication in Management
Effective communication is essential for successful managerial performance, coordination, decision-making, and maintaining industrial peace. It aids leadership, job satisfaction, and public relations while saving time and enhancing efficiency. Communication ensures the transmission of ideas and understanding among individuals, contributing to organizational goals and smooth operations.
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Presentation Transcript
Communication Communication
Communication Introduction Meaning Definition Importance Types Principles Conclusion
Introduction Communication is the passing of information. Communication is necessary for better performance of job. A manager works through the co operation of others. Therefore, be should communicate the policies, plans, programmes of management to the workers. Communication ends only when it reaches the destination. Communication is also a part of the function of management.
The term communication is derived from Latin word communis which means common. Thus, information common to a person should be communicated to him. Literally, communication means to inform, to tell, to show or to spread information. It creates confidence among human beings and enhance good industrial relations.
Meaning Communication is a process through which an information idea or opinion is transferred to more number of persons. If information is communicated to only one person, it will also be termed as communication. But, the essential element of communi-cation is that the communicated information should be understood correctly and transferred in the right direction.
Definition Charless E. Red Field, communication is the broad field of human interchange of facts and opinions and not the technologies of telephone, telegraph, radio and the like Keith Davis, communication is defined as the process of passing information and understanding from one person to another
William Scott, communication is a process which involves the transmission and accurate replication of ideas ensured by a feed back for the purposes of eliciting actions which will accomplish organizational goals
Importance An aid to managerial performance Achieving co-ordination Helps in smooth working Increase managerial efficiency Helps in decision making
Maintaining industrial peace Aid to leadership Aid to job satisfaction Saving in time Aid to public relation
Types 1. Downward communication: A communication which starts from the top level executive and ends with the lower functionaries through middle management is known as downward communication. While communicating the information, scalar chain is followed. The adoption of the scalar chain ensure proper communication.
2. Upward communication: Upward communication is just the reverse of downward communication. Passing of an information which starts with the chief executive is known as upward communication. The information should be passed through the middle level executive.
