Impact of Social Media on South Africa's Digital Landscape

 
Social Media
Genderlinks
 
August 2021
Agenda
01
 Social Media Landscape 
02
 Understanding platforms
03
 Our Objectives
04 
Defining your market
05 
Insights
06
 Trends
 
Overview
 
Social media marketing provides organisations with a way to engage with followers/supporters and reach new
ones while promoting their desired culture, mission, or tone.
As everywhere in the world, South Africans have needed to take a new approach to staying connected while
staying apart. The result was a surge in both online access and social media use. According to the Digital 2021
report from We Are Social and Hootsuite, at the beginning of 2021 
64%
 of South African adults were using the
Internet, amounting to 
38,19-million users
.
It was just over a year ago that the Covid-19 pandemic initiated the biggest evolution of human behaviour in
modern times.
By January 2021, 
4.66 billion
 people globally were using the internet, The research further showed that the
number of internet users in South Africa grew by 1.7 million to 
38.2 million users (4.5% increase)
 for this
period.Social media users in 
South Africa grew to 25 million 
which represented an increase of 3 million users
(14% increase) in the twelve months.
"
What we really
need is to discover
the digital
personalities of
our customers..
."
 
Global Social Media usage
 
 
South Africa ranks as the 6th highest country for daily time spent on social media.
The average usage for a South African per day is 
3H:32 
mins per day.
 
This is higher than the global average usage. 60% of these users, use social media for brand research.
 
This means that potential customers' exposure to various social channels and pages requires more creativity
to increase reach & engagement to break through the clutter.
 
The report also shows that people are more likely to research "how to do to things" as well as “how can I
make a difference” on the internet than look for information about specific brands, products, or services.
 
Source: DIGITAL 2021: GLOBAL OVERVIEW REPORT
 
 
Understanding the platforms
 
FACEBOOK
ATTRACTION PLATFORM
 
•Facebook is a great
network to share  opinions
and feelings.
•You can be more
descriptive and longer-
winded on Facebook.
•Users on Facebook are
more open to reading and
digesting content so you
don’t have to be as
paranoid about the length
of your posts.
 
TWITTER
CONVERSATION PLATFORM
 
•Short and sweet is the
best policy for content
posted on Twitter.
•Twitter users expect
quick and digestible
content.
•Same as crafting
headlines for a blog.
•Twitter users appreciate
witty tweets, but still
incorporating your brand
message.
•Take advantage of
trending hashtags to add
to the #conversation.
 
YOUTUBE
SEARCH ENGINE
 
•A video-sharing website
•Share live footage of
what you or your brand is
doing
•Good for streaming live
events/ webinars/
conferences
•Promotion of videos
•Cross content sharing
 
Understanding the platforms
 
INSTAGRAM
VISUAL PLATFORM
 
•Best used for visually
pleasing and aspirational
purpose
•Cross-promotional
opportunities for brands.
•Reels highlights
Instagram’s intention to
continue competition with
TikTok
•Highlight the value of
influencers and Instagram
content
 
 
LINKEDIN
PROFESSIONAL  PLATFORM
 
•Business-oriented social
networking service.
•LinkedIn caters to
professionals so make sure
to adapt your posts and
profile accordingly.
•Expect a more
sophisticated audience.
 
 
TIKTOK
FUN VIDEO SHARING PLATFORM
 
 
•TikTok is a video-sharing
app that allows users to
upload brief clips (up to 15
seconds) set to music,
often with the creator lip-
syncing along.
•Simple, friendly, not
business oriented
•Tool for expression &
creativity
•Symbiotic relationship
with other networks
 
 
Social media objective:
Educate public about your cause
Build a community of supporters
Find and engage with influencers to help
spread your message
Share news, events & projects
Increase donorship
Attract volunteers
 
Social media strategy:
 
DEFINE
 
MEASURE
 
PROVE
 
Define the
social
objectives/goals
per campaign
 
Define how
each
objective or
goal will be
measured
 
Continuous
measurement
and post
campaign
analysis to
determine the
effectiveness of
the social
contribution to
overall
campaign
 
Understanding the market
 
Target audience?
 
 
Baby Boomers
Traditional media
Wealthy
 
Generation X
Traditional yet digital savvy
High debt, career path
 
Millennials
Very tech savvy
Power of workforce, socio
conscious
 
Generation Z
Hyper connected
Changing the world, education
 
Understanding the insights
 
What determines success?
 
Reach
 
Reach
 is the total number of people who see your content
This represents the number of 
unique
 people who saw your
content—for free—in the News Feed
 
Impressions
 
Impressions
 are the number of times your content is
displayed, no matter if it was clicked or not.
A viewer doesn’t have to engage with the post in order
 
Engagement
 
Engagement
 means all possible ways of interacting with a
Page’s posts and profile, messages and mentions all added
together. Likes, shares, comments, DM, saved
 
Brand Awareness
 
Brand awareness
 is just the number of people who are aware about
your brand and is correlated to word-of-mouth marketing.
Your 
follower count
 growth depends on the impact you have.
 
MARKET TRENDS
 
Trend 1: Cross sell
 
projects
 
Trend 2: Influence is power
Use one platform to
promote another
through competitions.
-Brand exposure
-Partnership
Use influencers who
align with your brand
to collaborate
 
Trend 3: Platform specific content
What works for
Facebook may not
work for Instagram,
Twitter, TikTok,
YouTube
 
Use Facebook to
promote a video
hosted on YouTube
 
Influencers/ famous
South Africans to
align with your
message and reshare
 
A long 2 min video
will not work as
well on Twitter as
it works on
Facebook
 
 
CONTENT
 
HASHTAGS
Hashtags help make content discoverable in
on-platform searches and, effectively, reach
more people.
Find hashtags that work best for your
brand
Limit the number of hashtags to no
more than 3 hashtags per post.
 
RELEVANCY
They always start with # but they
won’t work if you use spaces,
punctuation or symbols.
Make sure your accounts are public.
Otherwise, the hashtagged content you
write won’t be seen by any non-
followers.
Use relevant and specific hashtags. If it
is too obscure, it will be hard to find
and it won’t likely be used by other
social media users.
 
Q
&
A
 
Slide Note
Embed
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South Africa has witnessed a significant increase in online access and social media usage, especially in light of the global pandemic. With 64% Internet penetration and 25 million social media users, the country ranks high in daily time spent on social media. This surge presents opportunities for organizations to engage with their audience creatively. Understanding platforms like Twitter can enhance brand visibility and customer engagement. The rise in digital connectivity highlights the importance of discovering and leveraging digital personalities to drive effective social media marketing strategies.

  • Social Media Impact
  • South Africa
  • Digital Landscape
  • Social Media Marketing
  • Twitter Engagement

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  1. Social Media Genderlinks August 2021

  2. Agenda Nike - Dream Crazier | #JustDoIt *Note: This Campaign video is not created by us. The creators of this campaign are mentioned below. Being a publishing house, We are just sharing with you to get inspired by the work Creative agencies and brands do. Do not copy or use videos for your promotional/ commercial activities. We will not be responsible for any action taken by the brand or Agency in regard to your use of their video. About Campaign: Dream Crazier shines a spotlight on female athletes who have broken barriers, brought people together through their performance and inspired generations of athletes to chase after their dreams. Connect with us: Website: https://campaignsoftheworld.com Facebook: https://www.facebook.com/campaignsoftheworld Twitter: https://twitter.com/worldcampaigns Instagram: https://www.instagram.com/campaignsoftheworld/ Pinterest: https://in.pinterest.com/COTW_Official/ Linkedin: https://www.linkedin.com/company/campaignsoftheworld 01 Social Media Landscape 02 Understanding platforms 03 Our Objectives 04 Defining your market 05 Insights 06 Trends

  3. "What we really need is to discover the digital personalities of our customers..." Overview Social media marketing provides organisations with a way to engage with followers/supporters and reach new ones while promoting their desired culture, mission, or tone. As everywhere in the world, South Africans have needed to take a new approach to staying connected while staying apart. The result was a surge in both online access and social media use. According to the Digital 2021 report from We Are Social and Hootsuite, at the beginning of 2021 64% Internet, amounting to 38,19 38,19- -million users million users. 64% of South African adults were using the It was just over a year ago that the Covid-19 pandemic initiated the biggest evolution of human behaviour in modern times. By January 2021, 4.66 billion 4.66 billion people globally were using the internet, The research further showed that the number of internet users in South Africa grew by 1.7 million to 38.2 million users (4.5% increase) period.Social media users in South Africa grew to 25 million South Africa grew to 25 million which represented an increase of 3 million users (14% increase) in the twelve months. 38.2 million users (4.5% increase) for this

  4. Global Social Media usage South Africa ranks as the 6th highest country for daily time spent on social media. The average usage for a South African per day is 3H:32 3H:32 mins per day. This is higher than the global average usage. 60% of these users, use social media for brand research. This means that potential customers' exposure to various social channels and pages requires more creativity to increase reach & engagement to break through the clutter. The report also shows that people are more likely to research "how to do to things" as well as how can I make a difference on the internet than look for information about specific brands, products, or services. Source: DIGITAL 2021: GLOBAL OVERVIEW REPORT

  5. Understanding the platforms TWITTER CONVERSATION PLATFORM Short and sweet is the best policy for content posted on Twitter. Twitter users expect quick and digestible content. Same as crafting headlines for a blog. Twitter users appreciate witty tweets, but still incorporating your brand message. Take advantage of trending hashtags to add to the #conversation. FACEBOOK ATTRACTION PLATFORM YOUTUBE SEARCH ENGINE A video-sharing website Share live footage of what you or your brand is doing Good for streaming live events/ webinars/ conferences Promotion of videos Cross content sharing Facebook is a great network to share opinions and feelings. You can be more descriptive and longer- winded on Facebook. Users on Facebook are more open to reading and digesting content so you don t have to be as paranoid about the length of your posts.

  6. Understanding the platforms INSTAGRAM VISUAL PLATFORM LINKEDIN PROFESSIONAL PLATFORM TIKTOK FUN VIDEO SHARING PLATFORM Best used for visually pleasing and aspirational purpose Cross-promotional opportunities for brands. Reels highlights Instagram s intention to continue competition with TikTok Highlight the value of influencers and Instagram content Business-oriented social networking service. LinkedIn caters to professionals so make sure to adapt your posts and profile accordingly. Expect a more sophisticated audience. TikTok is a video-sharing app that allows users to upload brief clips (up to 15 seconds) set to music, often with the creator lip- syncing along. Simple, friendly, not business oriented Tool for expression & creativity Symbiotic relationship with other networks

  7. Social media objective: Educate public about your cause Build a community of supporters Find and engage with influencers to help spread your message Share news, events & projects Increase donorship Attract volunteers

  8. Social media strategy: DEFINE DEFINE PROVE PROVE MEASURE MEASURE Continuous measurement and post campaign analysis to determine the effectiveness of the social contribution to overall campaign Define how each objective or goal will be measured Define the social objectives/goals per campaign

  9. Understanding the market

  10. Baby Boomers Baby Boomers Traditional media Wealthy Generation X Generation X Traditional yet digital savvy High debt, career path Target audience? Millennials Millennials Very tech savvy Power of workforce, socio conscious Generation Z Generation Z Hyper connected Changing the world, education

  11. Understanding the insights

  12. What determines success? Reach Reach is the total number of people who see your content This represents the number of unique content for free in the News Feed Reach unique people who saw your Impressions Impressions are the number of times your content is displayed, no matter if it was clicked or not. A viewer doesn t have to engage with the post in order Impressions Engagement Engagement means all possible ways of interacting with a Page s posts and profile, messages and mentions all added together. Likes, shares, comments, DM, saved Engagement Brand awareness Brand awareness is just the number of people who are aware about your brand and is correlated to word-of-mouth marketing. Your follower count follower count growth depends on the impact you have. Brand Awareness

  13. MARKET TRENDS Trend 1: Cross sell Trend 2: Influence is power Trend 3: Platform specific content What works for Facebook may not work for Instagram, Twitter, TikTok, YouTube Use one platform to promote another through competitions. -Brand exposure -Partnership Use influencers who align with your brand to collaborate projects A long 2 min video will not work as well on Twitter as it works on Facebook Influencers/ famous South Africans to align with your message and reshare Use Facebook to promote a video hosted on YouTube

  14. CONTENT HASHTAGS HASHTAGS RELEVANCY RELEVANCY Hashtags help make content discoverable in on-platform searches and, effectively, reach more people. They always start with # but they won t work if you use spaces, punctuation or symbols. Make sure your accounts are public. Otherwise, the hashtagged content you write won t be seen by any non- followers. Use relevant and specific hashtags. If it is too obscure, it will be hard to find and it won t likely be used by other social media users. Find hashtags that work best for your brand Limit the number of hashtags to no more than 3 hashtags per post.

  15. Q & A

  16. motion graphics thank you animation on white hu446 mul WL

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