Media Relations Workshop Insights

 
BROWN BAG WORKSHOP:
MEDIA TRAINING
 
Office of Communications &
Marketing
 
 
Today’s media landscape
 
Print/Online
New Media (Huffington Post)
Television
Radio
Social Media
Blogs
Facebook
Twitter
Pintrest
 
Where people get “news”
 
Source: Pew Project for Excellence in
Journalism
 
Why work with the media?
 
Promotion of your scholarship or expertise
Contribute to Georgia Regents University and Health
System’s reputation
Tell our story
 
Why work with Media Relations?
 
We are the spokespersons for the enterprise
We have relationships with the media
We have experience with traditional and non-traditional
media
We are knowledgeable about applicable state laws (Open
Records Act, Sunshine Law)
We vet  media requests
We advise on appropriate venues and reporters
We are trained to handle crisis communications
We are former members of the media
 
Timeliness: Why it’s important
 
Deadlines are constant
Reply to media inquiries as quickly as possible
Expert’s obligation
Helps to develop reporter/expert relationships
Media outlets usually work together in which
increases your chances of national &
international exposure
 
Media Exposure: How do we get it?
 
Responding to media inquiries
Media releases
External pitches
Op-Eds
Established relationships with institutional
experts
Public Relations Listservs
Crises
 
Roles
 
Interviewer
Reporters don’t work for us
A good reporter is:
Balanced/Honest
Quick
A generalist
Curious
Interviewee
 
What to do when a reporter calls you
 
 
Alert the Media Relations Department before scheduling a time to
speak with the media. We will advise on how to proceed and assist
in scheduling an interview.
 
We’ll ask the questions
Identify the media outlet
What is the story about?
Who else are they talking to?
Who is the right expert?
What is the deadline?
 
Relax – you’re the expert, remember?
 
What to do when a reporter calls you
 
USE LAYMAN’S TERMS!
Don’t “dumb down.”
Lose the jargon
Tell it to your mother
Know your audience
Don’t assume any prior knowledge on the
reporter’s part
 
Soundbites
 
Realize up front that reporters will use about 10 seconds of
what you say
Analogies and visual examples work well
Arm yourself with some keepers about your area of expertise
Dull: Premature babies don’t have enough surfactant and
may benefit from an endotracheal tube
Keeper: When babies are born premature, the sacs in their
lungs stick together when they breathe in and out. By
providing a natural lubricant, through a tube in their
airway, we can fix that problem.
 
Bridging
 
Know in advance what you are going to talk
about and LISTEN CAREFULLY to questions
Find a way back to the point you want to make
Expand or narrow the scope of the question
Do not speculate. If you don’t know the
answer, say so.
Do not repeat false statements or “toxic”
wording
 
Don’t expect…
 
To receive a list of questions prior to the
interview
To approve the reporter’s story ahead of time,
but you can offer to be available to fact-check
To tell the reporter what he or she should
write about
The headline to reflect the content of the
story
 
On Camera Appearance
 
Clothing & Makeup
No sunglasses
No striped, checkered, plaid, or big prints
Consider storing an extra jacket/tie in the office
Women, wear more makeup than you typically do
Physical
Speak to the reporter (taped)
Speak to the camera (live)
Avoid crazy eyes
Avoid swivel chairs
Sit up straight “puppet on a string”
 
Dressing for TV
 
Women
Bright, flattering colors
Minimal jewelry
Flattering makeup
Professional look
Avoid busy patterns
Men
Conservative colors
Blue dress shirt
Professional look
No busy patterns
Shave
 
Quick Tips
 
Stand if you’re talking on the phone – it
prevents multi-tasking, improves your
breathing and you think better on your feet
NOTHING IS OFF THE RECORD!
Try to avoid “No Comment”
You can limit the time of the interview
 
 
Media Relations Contacts
 
Christen Carter, Director
chrcarter@gru.edu
706-721-5733
Toni Baker, Medical College of Georgia
tbaker@gru.edu
706-721-4421
Danielle Harris, Hull College of Business, College of Education, & College of Math and Sciences
deharris1@gru.edu
706-446-4805
Denise Parrish, Clinical Affairs: Georgia Regents Medical Center and Children’s Hospital of Georgia
mparrish@gru.edu
706-721-9566
LaTina Emerson, College of Dental Medicine, College of Nursing, and College of Arts, Humanities, & Social Sciences
lemerson@gru.edu
706-721-4706
 
Jennifer Scott, Medical College of Georgia (student news), Research, and University Partnerships
jscott1@gru.edu
706-721-8604
Steven Uhles, Cancer Center
suhles@gru.edu
706-721-2335
 
Sharron Walls, College of Allied Health Sciences
shwalls@gru.edu
706-721-7955
GRU Paging Operator
706-721-3893
The operator will direct you to the on-call media relations representative (24/7)
 
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Explore the importance of media training, the evolving media landscape, why working with the media is crucial, the role of media relations, strategies for media exposure, handling reporter interactions, and more. Learn how to navigate the media landscape effectively and enhance your organization's reputation through strategic communication.

  • Media Relations
  • Workshop
  • Training
  • Communication Strategies
  • Media Landscape

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  1. BROWN BAG WORKSHOP: MEDIA TRAINING Office of Communications & Marketing

  2. Todays media landscape Print/Online New Media (Huffington Post) Television Radio Social Media Blogs Facebook Twitter Pintrest

  3. Where people get news Source: Pew Project for Excellence in Journalism

  4. Why work with the media? Promotion of your scholarship or expertise Contribute to Georgia Regents University and Health System s reputation Tell our story

  5. Why work with Media Relations? We are the spokespersons for the enterprise We have relationships with the media We have experience with traditional and non-traditional media We are knowledgeable about applicable state laws (Open Records Act, Sunshine Law) We vet media requests We advise on appropriate venues and reporters We are trained to handle crisis communications We are former members of the media

  6. Timeliness: Why its important Deadlines are constant Reply to media inquiries as quickly as possible Expert s obligation Helps to develop reporter/expert relationships Media outlets usually work together in which increases your chances of national & international exposure

  7. Media Exposure: How do we get it? Responding to media inquiries Media releases External pitches Op-Eds Established relationships with institutional experts Public Relations Listservs Crises

  8. Roles Interviewer Reporters don t work for us A good reporter is: Balanced/Honest Quick A generalist Curious Interviewee

  9. What to do when a reporter calls you Alert the Media Relations Department before scheduling a time to speak with the media. We will advise on how to proceed and assist in scheduling an interview. We ll ask the questions Identify the media outlet What is the story about? Who else are they talking to? Who is the right expert? What is the deadline? Relax you re the expert, remember?

  10. What to do when a reporter calls you USE LAYMAN S TERMS! Don t dumb down. Lose the jargon Tell it to your mother Know your audience Don t assume any prior knowledge on the reporter s part

  11. Soundbites Realize up front that reporters will use about 10 seconds of what you say Analogies and visual examples work well Arm yourself with some keepers about your area of expertise Dull: Premature babies don t have enough surfactant and may benefit from an endotracheal tube Keeper: When babies are born premature, the sacs in their lungs stick together when they breathe in and out. By providing a natural lubricant, through a tube in their airway, we can fix that problem.

  12. Bridging Know in advance what you are going to talk about and LISTEN CAREFULLY to questions Find a way back to the point you want to make Expand or narrow the scope of the question Do not speculate. If you don t know the answer, say so. Do not repeat false statements or toxic wording

  13. Dont expect To receive a list of questions prior to the interview To approve the reporter s story ahead of time, but you can offer to be available to fact-check To tell the reporter what he or she should write about The headline to reflect the content of the story

  14. On Camera Appearance Clothing & Makeup No sunglasses No striped, checkered, plaid, or big prints Consider storing an extra jacket/tie in the office Women, wear more makeup than you typically do Physical Speak to the reporter (taped) Speak to the camera (live) Avoid crazy eyes Avoid swivel chairs Sit up straight puppet on a string

  15. Dressing for TV Women Bright, flattering colors Minimal jewelry Flattering makeup Professional look Avoid busy patterns Men Conservative colors Blue dress shirt Professional look No busy patterns Shave

  16. Quick Tips Stand if you re talking on the phone it prevents multi-tasking, improves your breathing and you think better on your feet NOTHING IS OFF THE RECORD! Try to avoid No Comment You can limit the time of the interview

  17. Media Relations Contacts Christen Carter, Director chrcarter@gru.edu 706-721-5733 Toni Baker, Medical College of Georgia tbaker@gru.edu 706-721-4421 Danielle Harris, Hull College of Business, College of Education, & College of Math and Sciences deharris1@gru.edu 706-446-4805 Denise Parrish, Clinical Affairs: Georgia Regents Medical Center and Children s Hospital of Georgia mparrish@gru.edu 706-721-9566 LaTina Emerson, College of Dental Medicine, College of Nursing, and College of Arts, Humanities, & Social Sciences lemerson@gru.edu 706-721-4706 Jennifer Scott, Medical College of Georgia (student news), Research, and University Partnerships jscott1@gru.edu 706-721-8604 Steven Uhles, Cancer Center suhles@gru.edu 706-721-2335 Sharron Walls, College of Allied Health Sciences shwalls@gru.edu 706-721-7955 GRU Paging Operator 706-721-3893 The operator will direct you to the on-call media relations representative (24/7)

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