Helpful Guidelines for Agency Express Users
Explore essential information for Agency Express users, including log-in details, ordering times, common problems, and a demo link. Learn how to place orders, manage accounts, and troubleshoot issues effectively. Enhance your user experience with these detailed instructions and maximize your efficiency within the platform.
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Presentation Transcript
Agency Express: User Training Facilitators Jose Perez, System Administrator LaRonda Simes, Agency Relations Manager
Log In User Information User Name: AE1000 (AE + Agency Number) Default Password: change12 Program Code: 0045pAE1000 (0045p + AE + Agency Number)
Ordering Times Pick up/Delivery on Wednesday, place your order online on Friday after 5:00 PM. Pick up/Delivery on Thursday, place your order online on Monday after 5:00 PM. Pick up/Delivery on Friday, place your order online on Tuesday after 5:00 PM Pick up/Delivery on Monday, place your order online on Wednesday after 5:00 PM Pick up/Delivery on Tuesday, place your order online on Thursday after 5:00 PM
Online ordering is closed between 12:00 PM to 5:00 PM
Demo https://www.agencyexpress3.org/AgencyExpress30/NewLogin.aspx
Order Sent to Food Bank Order is validated Processed ( Shopper email notification w/order summary) Released Order Picked by Warehouse staff
Frequently Problems that Occur Cart not submitted We receive an email at 2:00 AM Orders outside time perimeters Appointment not available Password Change Reset Log In failed Leaving Comments
