Healthcare Philanthropy 2020: Nurses Continuing the Care Agenda
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Healthcare Philanthropy 2020
Nurses: Continuing the Care
As adapted from Advancement Resources
Perspective
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Agenda
Introduction
Overview of Healthcare Philanthropy
Process for Making Referrals
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Agenda
Introduction
Overview of Healthcare Philanthropy
Process for Making Referrals
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Agenda
Introduction
Overview of Healthcare Philanthropy
Process for Making Referrals
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Foundation: Who are we?
Nursing scholarships and conference,
program and service – maintenance and
start-up, buildings, equipment, gas and
meal cards for families, Renucci House,
and much more….
400 million dollars raised since
establishment in 1987!
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Introduction
What would you do?
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Introduction
Why do you personally contribute time
and/ or money to the causes that are
important to you?
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Grateful Patients and Families Concept
■
Contributions most
meaningful to donors are
based on a life experience
■
Giving Video
■
Life changing experiences
may be positive or may be
negative
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The Patient Experience
■
Primary motivators for contributions most
meaningful to donors are:
■
A deeply held yearning to make a difference
■
A human need to be engaged with respected
people doing important work
■
Personal stories influence how donors want to
make a difference and the people with whom
they want to be engaged
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Grateful Patients and Families
■
Love, joy and gratitude are powerful
emotions
■
Frustration and anger are as well…Dollars
are power
■
It’s not about the money; Philanthropy may
be a part of
healing
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Foundation: What is Our Role?
We are grateful for the work you are doing,
everyday.
Philanthropic professionals… you have a
liaison!
“Why” example: $250,000 Microwave
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Listening for Cues and Clues
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Have you ever had a patient or family
member say to you that they are so
appreciative of their care, and they want to
give you something?
Video
of Dr. Simin Beg
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Process for Philanthropic Referrals
■
Recognize
■
Reinforce
■
Redirect
■
Review
■
Refer
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Process for Philanthropic Referrals
■
Referral Cards
■
Cards can be kept
somewhere with easy
access, like the nurses’
station
■
Foundation Liaisons
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Scenario 1
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Patient: I want to do something to thank you for the
excellent care that you’ve given me.
Nurse: Oh, don’t worry about it. It’s my job to take
care of people.
Better response: ___________________________
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Scenario 2
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Family member: I really appreciate everything you
and the other nurses did for my daughter. You truly
went the extra miles and it meant the world to me
and my family.
Nurse: Thank you, but we were just doing our jobs
Better response: ____________________________
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Scenario 3
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Patient: There must be something I can do to prevent
other people from having to go through this.
Nurse: The best thing you can do right now is take
care of yourself.
Better response: ___________________________
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Thank you!
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A
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Core concept:
A philanthropic referral is a precious gift that extends care beyond the concerns of physical health and beyond any one patient.
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Core concept:
A philanthropic referral is a precious gift that extends care beyond the concerns of physical health and beyond any one patient.
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To us, a philanthropic referral is a precious gift
that extends care beyond the concerns of physical
health and beyond any one patient.
What’s next?
After you’ve made the philanthropic
referral, your Foundation liaison will report back to
you on any progress of gifts that result from your
referral.
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Healthcare Philanthropy 2020 highlights the dedication of nurses in providing ongoing care and support. The foundation has raised over $400 million since its establishment in 1987, offering nursing scholarships, maintaining programs, and providing various assistance to families. It emphasizes the importance of personal contributions and the impact of grateful patients and families on healthcare philanthropy.
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Presentation Transcript
Healthcare Philanthropy 2020 Nurses: Continuing the Care As adapted from Advancement Resources 2
Healthcare Philanthropy Nurses: Continuing the Care Perspective 3
Healthcare Philanthropy Nurses: Continuing the Care Agenda Introduction Overview of Healthcare Philanthropy Process for Making Referrals 4
Healthcare Philanthropy Nurses: Continuing the Care Agenda Introduction Overview of Healthcare Philanthropy Process for Making Referrals 5
Healthcare Philanthropy Nurses: Continuing the Care Agenda Introduction Overview of Healthcare Philanthropy Process for Making Referrals 6
Healthcare Philanthropy Nurses: Continuing the Care Foundation: Who are we? Nursing scholarships and conference, program and service maintenance and start-up, buildings, equipment, gas and meal cards for families, Renucci House, and much more . 400 million dollars raised since establishment in 1987! 7
Healthcare Philanthropy Nurses: Continuing the Care Introduction What would you do? 8
Healthcare Philanthropy Nurses: Continuing the Care Introduction Why do you personally contribute time and/ or money to the causes that are important to you? 9
Healthcare Philanthropy Nurses: Continuing the Care Grateful Patients and Families Concept Contributions most meaningful to donors are based on a life experience Giving Video Life changing experiences may be positive or may be negative 10
Healthcare Philanthropy Nurses: Continuing the Care The Patient Experience Primary motivators for contributions most meaningful to donors are: A deeply held yearning to make a difference A human need to be engaged with respected people doing important work Personal stories influence how donors want to make a difference and the people with whom they want to be engaged 11
Healthcare Philanthropy Nurses: Continuing the Care Grateful Patients and Families Love, joy and gratitude are powerful emotions Frustration and anger are as well Dollars are power It s not about the money; Philanthropy may be a part of healing 12
Healthcare Philanthropy Nurses: Continuing the Care Foundation: What is Our Role? We are grateful for the work you are doing, everyday. Philanthropic professionals you have a liaison! Why example: $250,000 Microwave 13
Healthcare Philanthropy Nurses: Continuing the Care Listening for Cues and Clues Have you ever had a patient or family member say to you that they are so appreciative of their care, and they want to give you something? Video of Dr. Simin Beg 14
Healthcare Philanthropy Nurses: Continuing the Care Process for Philanthropic Referrals Recognize Reinforce Redirect Review Refer 15
Healthcare Philanthropy Nurses: Continuing the Care Process for Philanthropic Referrals Referral Cards Cards can be kept somewhere with easy access, like the nurses station Foundation Liaisons 16
Healthcare Philanthropy Nurses: Continuing the Care Scenario 1 Patient: I want to do something to thank you for the excellent care that you ve given me. Nurse: Oh, don t worry about it. It s my job to take care of people. Better response: ___________________________ 17
Healthcare Philanthropy Nurses: Continuing the Care Scenario 2 Family member: I really appreciate everything you and the other nurses did for my daughter. You truly went the extra miles and it meant the world to me and my family. Nurse: Thank you, but we were just doing our jobs Better response: ____________________________ 18
Healthcare Philanthropy Nurses: Continuing the Care Scenario 3 Patient: There must be something I can do to prevent other people from having to go through this. Nurse: The best thing you can do right now is take care of yourself. Better response: ___________________________ 19
Activity: Referral Practice Core concept: A philanthropic referral is a precious gift that extends care beyond the concerns of physical health and beyond any one patient. What s next? After you ve made the philanthropic referral, the Foundation will report back to you on any progress of gifts that result from your referr What s next? After you ve made the philanthropic referral, the Foundation will report back to you on any progress of gifts that result from your referr Nurses: Continuing the Care Activity: Referral Practice Core concept: A philanthropic referral is a precious gift that extends care beyond the concerns of physical health and beyond any one patient. Healthcare Philanthropy Thank you! To us, a philanthropic referral is a precious gift that extends care beyond the concerns of physical health and beyond any one patient. What s next? After you ve made the philanthropic referral, your Foundation liaison will report back to you on any progress of gifts that result from your referral. 20
