Enhancing Interpersonal Relations for Personal Growth

PROGRAMME ON INTERPERSONAL RELATIONS INTERPERSONAL RELATIONS and INTERPERSONAL SKILLS INTERPERSONAL SKILLS

Program contents for INTER PERSONAL RELATIONS 1.0- Introduction why this program ? 2.0- Importance of the Program 3.0- What is Interpersonal Relationship 4.0- Common forms of social exchanges 5.0-Components of Interpersonal Relations 6.0- Tips to improve Interpersonal Relations

Why a Program on Interpersonal Relations ? Why a Program on Interpersonal Relations ? Interpersonal relations are important for our physical and emotional well-being. They can help us feel happier, more secure, respected and less lonely.

IMPORTANCE Good Good Interpersonal Relations help us navigate our world, face challenges, celebrate wins and overcome stressful situations. Good Good Interpersonal Relations generate a sense of openness, generosity and goodwill. Good Good Interpersonal Relations are one of our greatest blessings.

IMPORTANCE Research on successful individuals shows Research on successful individuals shows that they attribute their that they attribute their success success to: to: 85 % to 85 % to interpersonal skills interpersonal skills and 15 % to 15 % to technical skills technical skills and

WHAT IS INTERPERSONAL RELATIONSHIP? An interpersonal relationship is a strong, deep, close association oracquaintance between two or more people. This includes in it This includes in it - - family family, , kinship relations kinship relations, , friends neighbours neighbours, , relations with associates relations with associates, and places of worship places of worship. . friends, , colleagues colleagues, , , and Examples: Why temples like Badrinath, Kedar Nath are at heights, or Muslims congregational prayers

First let us see how we live our Life: First let us see how we live our Life: We live our life in five(5) stages We live our life in five(5) stages: as a Student (child / adult) as an Employee (in an organised sector or self-employed) as a Husband or Wife as a Parents and as a Citizen as a Citizen In In all interpersonal interpersonal relationship all the the above above phases relationship phases of of life life we we need need good good

But in all these five stages, many of us But in all these five stages, many of us encounter problems : problems : Children Children brought brought up up in in an parents parents are are always, always, play play- -blame other, other, their their children, children, bring bring bad from from school, school, colleges, colleges, but but from multiplying multiplying more more problems problems. . encounter an atmosphere atmosphere where blame- -game, game, with bad reports, reports, not from society society too, where each not only only too, thus thus with each Working Working parents rearing rearing- -up up of spoiled spoiled and and become Children Children need need parents Parents Parents must must spend parents don t of their their children become problem parents in in their spend quality quality times don t have children with problem. . have enough enough time with the time for the result result they for proper proper they are are their formative formative years times with with their their children years. . children. .

Many Many marriages, marriages, celebrated and and beauty, beauty, at at huge in in separation separation. .. . celebrated with huge expense, expense, turn with excitement excitement turn sour sour and and end end

Let us see how good IPR helps Let us see how good IPR helps at School /college level: at School /college level: At school, interpersonal skills help students clear their doubts, develop friendly relations with their classmates, develop teamwork and collaborative attitude, improve their presence of mind and enhance their memory. . A good IPR at school or college level can significantly benefit a student by fostering a positive learning environment, enhancing collaboration on projects, improving communication with teachers and peers, boosting self-confidence, providing emotional support, and ultimately leading to better academic performance and a greater sense of belonging within the institution.

At workplace: At workplace: The The workplace workplace retains lives lives. . People, People, in in general, other other daily daily activity organization, organization, feel subordinates, subordinates, and retains a a central central role role in in many many people people s s general, spend activity. . It It is is vital feel connected connected & & supported and leaders leaders. . spend more vital that more time that individuals individuals within supported by time at at work work than than on within any by peers, peers, on any any any Good Good interpersonal interpersonal relationships Fosters Fosters a a positive positive culture trust trust and and respect respect among relationships at culture due among colleagues colleagues. employee morale, morale, productivity, overall job job satisfaction satisfaction. . at workplace workplace : : due to to increased increased levels levels of of Improve Improve employee overall productivity, teamwork, . . teamwork, and and

To To- -days citizens, due to poor interpersonal relations, days citizens, due to poor interpersonal relations, confront confront threats in life, such as: threats in life, such as: poor relations with kins, children, poor relations with kins, children, neighbors, neighbors, threats due to cultural pollution, threats due to cultural pollution, due to religious biases, due to religious biases, scarcity of resources, scarcity of resources, unclean environment, unclean environment, corruption, corruption, etc. etc. cultural pollution : flood of harmful information through various sources.

We do not want any of these adversities happen We do not want any of these adversities happen to us. to us. Do we ? No. Do we ? No. We We all life life. . all want want to to succeed, succeed, in in all all the the five five spheres spheres of of But But that Life Life Management Management skills that can can happen happen only, only, when skills. . when we we learn learn about, about, One such skill is One such skill is Inter Of course, high EQ helps a lot Of course, high EQ helps a lot. . Inter- -personal Relationship personal Relationship skill. skill.

IMPORTANCE Interpersonal Interpersonal relationships for for all all the the aspects aspects of emotional, emotional, social, social, being being of of self self , , family relationships and of human and and even family and and at and skills skills are human life, even physical at social social circles circles are crucial crucial life, impacting impacting physical well well- - the life life skills, skills, we and interact interact with and in in groups groups. . Interpersonal Interpersonal skills every every day, day, to other other people, people, individually skills are to communicate communicate and individually and are the we use with use

People People with usually usually more professional professional and They They are are perceived charismatic charismatic , , the endearing endearing or with strong strong interpersonal interpersonalskills , more successful, successful, in in both and personal personal lives perceived as as calm, the qualities qualities that or appealing appealing to to others skills , are both their are their lives. . calm, confident confident and that are others. . and often are often Interpersonal Interpersonal skills referred referred to to as skills are as soft soft skills skills or are also or people people skills also sometimes sometimes skills. . MMK-IPR en dear ing : ( en-d r - ng): inspiring affection

COMMON FORMS OF SOCIAL EXCHANGES COMMON FORMS OF SOCIAL EXCHANGES Transaction between persons P A P A C C X Y P-Parent ; A-Adult ; C-Child

COMMON FORMS OF SOCIAL EXCHANGES COMMON FORMS OF SOCIAL EXCHANGES Transaction between persons P P A A C C X Y P-Parent ; A-Adult ; C-Child

COMMON FORMS OF SOCIAL EXCHANGES COMMON FORMS OF SOCIAL EXCHANGES Human hunger for strokes Human hunger for strokes Every person has the need to be talked, touched, to Every person has the need to be talked, touched, to be recognized or appreciated by others. be recognized or appreciated by others.

Every person has the need to be talked, touched, to be recognized or appreciated by others. Every person has the need to be talked, touched, to be recognized or appreciated by others. Need to be guided Need to be appreciated Need to be recognised These biological and psychological needs are called These biological and psychological needs are called hungers hungers / / strokes strokes .

WHAT IS WHAT IS INTERPERSONAL INTERPERSONAL RELATIONSHIP RELATIONSHIP ? ? Interaction with others Interaction with others Components include : Components include : Developing / Maintaining Rapport Developing / Maintaining Rapport Listening to others attentively Listening to others attentively Displaying sensitivity Displaying sensitivity Eliciting Feelings and Ideas Eliciting Feelings and Ideas Presenting Feedback Presenting Feedback Elicit

A PERSON UTILIZING INTERPERSONAL SKILLS A PERSON UTILIZING INTERPERSONAL SKILLS Shows Shows I Interest in nterest in o others thers Is Is S Supportive in his behaviour upportive in his behaviour Rephrases to show Rephrases to show U Understanding nderstanding R Respects espects P Privacy of rivacy of s self and elf and o others thers Expresses a Expresses a W Willingness to illingness to L Listen isten

A PERSON UTILIZING INTERPERSONAL SKILLS A PERSON UTILIZING INTERPERSONAL SKILLS Ask open Ask open- -ended questions ended questions What , Where , Why, When , Who, How (5Ws & 1H) asking questions is an art 71 Discuss Discuss issues issues rather than persons, rather than persons, Requests Requests for more input for more input, when in doubt, , when in doubt, Is Is specific specific and and solution solution oriented. oriented. MMK-IPR

INTERPERSONAL RELATIONS INTERPERSONAL RELATIONS A MATTER OF REALISATION A MATTER OF REALISATION MMK-IPR

A A person person is is a a biological biological rarity rarity. . He is important in God s scheme He is important in God s scheme of things of things. . but but You are not important attitude prevails. You are You are not notimportant important . . attitude prevails. attitude prevails. I am I am MMK-IPR

The The other status, status, his cast, cast, his other person his income, income, his his height, height, is is important person, , regardless regardless of his colour colour of important. of his skin, his his his of skin, The personality is revealed by getting closer, The personality is revealed by getting closer, even the moon is barely visible from the ground. even the moon is barely visible from the ground. , , People do more for you when you People do more for you when you make them feel important. them feel important. make MMK-IPR

Unfortunately Unfortunately Me, prevalent prevalent or Me, Myself Myself & & I I culture or common common. . culture is is Like Like : : I I would would say it it is is the when when people say , , here the best best idea people disagree disagree with here is is my idea and my idea idea and and I I get with me me and I I think get annoyed annoyed think Suggestion Suggestion : : Stop hogging the spotlight and let others Stop hogging the spotlight and let others shine too. shine too. Reference : The article Me, Myself and I in the Reader s Digest May 2023 MMK-IPR

Effects of showing interest in others Effects of showing interest in others customers customers will will buy buy more more from from you, you, employees will work harder for you, employees will work harder for you, associates associates will to to co co- -operate operate with will go with you, go out out of you, of their their way way your boss will do more to help you your boss will do more to help you your life partner will love you more your life partner will love you more The The only only requirement requirement from make make them from you, them feel you, is is : : feel important important MMK-IPR

Rejoicing in anothers Happiness is a sign of Good Interpersonal Skill Rejoicing in another s Happiness is a sign of Good Interpersonal Skill An example how to be happy in another An example how to be happy in another s happiness: s happiness: My inner child(CC & RC of TA)) got upset and my heart sank, recalled Ms. Suman, a teacher and educator from Madras University, when she heard that her friend passed the IAS exam, in her first attempt, whereas she had failed the same test . She collected courage, shifted her attitude from feeling jealous, she called her friend and told that: I failed the same test ; she further said but ---- I share your happiness and congratulate you and told her that she inspired her. (example of switching over from Rebellious Child Mode to Adult /NP Mode TA)

Finding pleasure in another persons good fortune is what social scientists call freudenfreude, a term (inspired by the German word for joy ) that describes the bliss we feel when someone else succeeds, even if it doesn t directly involve us. Freudenfreude is like social glue, it it makes relationships relationships more more intimate intimate & & enjoyable makes enjoyable. . In German Language there is a word F In German Language there is a word FR REUDENF You will find this word written in industries in Germany like Thiruvalluvar quotes in TN) EUDENFR REUDE EUDE pronounced as feuden fued)

A Few Tips To Follow to A Few Tips To Follow to improve IPR and for improve IPR and for becoming a likeable person becoming a likeable person MMK-IPR

1 1- - PRACTICE APPRECIATION PRACTICE APPRECIATION Make it a rule to let others Make it a rule to let others know what they do for you. what they do for you. know you you appreciate appreciate Practice appreciation with a warm, sincere Practice appreciation with a warm, sincere smile. smile. How you greet people by saying Good Morning, Salam Practice appreciation by letting others Know Practice appreciation by letting others Know how you depend on them. how you depend on them. An earnest remark like: Shushma, I don t know what I d do without you makes her feel good. Sharu Rangnekar to his wife MMK-IPR

1- PRACTICE APPRECIATION People thrive on compliments whether 6 or 60; 9 or 90. Be Be generous, generous, Compliment Compliment people Example: A widow . little things things: people on on little for for their their appearance appearance, (example: you are wearing a nice shirt , you are looking smart etc. the way way they they do e.g.: you are very systematic; I like the tea you make . But not like .ji : Binny you are wearing a nice pantie the do their their routine routine work work, for for their their ideas ideas, e.g. you are really a creative person for for their their loyal loyal /sincere /sincere efforts efforts. . MMK-IPR

Unfortunately, Unfortunately, Majority Majority of of people people are are: : miser miser in appreciation and in appreciation and generous generous in in criticizing criticizing others others

When When was surprised surprised your or or a a word word ? ? was the your wife the last wife with last time with a a special time that special gift that you you gift Some Some men longer longer treat crown crown ! ! men wonder wonder why treat them them like why their like Mr Mr. . King their wives wives no King , , with no with a a I I want want each little little unexpected unexpected remembrance to to build, build, a a better better home each of of you you to to discover discover what remembrance will home environment environment. . what a a will do, do, MMK-IPR

To To- -day, wonders wonders. . day, just just to to see see the the how how power power of of praise praise do do Spend Spend just long long- -stemmed stemmed red tomorrow tomorrow morning just ten ten - - fifteen fifteen ( (10 red rose morning tell 10- -15 to your tell us us what what happened 15) ) rupees rupees and rose to your wife happened. . and take wife and and then take a a then Note: It matters how you hand over it to her. Do Do something something special It is not a costly gift but it s It is not a costly gift but it s thoughtfulness that counts thoughtfulness that counts. special for for your your family family often often. But not like this MMK-IPR

2 2- -PRACTICE CALLING PEOPLE BY THEIR NAMES PRACTICE CALLING PEOPLE BY THEIR NAMES (of course, to your peers, juniors, friends , etc. and (of course, to your peers, juniors, friends , etc. and Not Not to your Seniors) to your Seniors) People People like everyone everyone a a boost, like to boost, to to be be called called by to be be addressed addressed by by name name. . It It gives by name gives name. Incident: Syt GD Birla and the worker Akhlaque , Chandan Singh Mr.G.C.Jain / President Himmatramkaji Pronounce the name correctly, and spell it Pronounce the name correctly, and spell it correctly correctly. . MMK-IPR

3 3- -SHARE GLORY, SHOULDER RESPONSIBILITY SHARE GLORY, SHOULDER RESPONSIBILITY Give credit, take blame Give credit, take blame ; ; means that: when something goes well, you should acknowledge and praise the contributions of others ("give credit"), while when something goes wrong, you should accept responsibility and take the blame yourself, even if you weren't solely responsible; it is the quality of a good leader , who prioritizes team success over personal glory. MMK-IPR

4 4. . PRACTICE SELF PRACTICE SELF- -CONTROL CONTROL(BARDASHT) Self Self Control Control means Emotions Emotions and and Impulses means keeping Impulses in in check keeping disruptive check. disruptive Mike Mike Tyson, Tyson, during in in 1997 1997, , lost lost his Holyfield s Holyfield s ear a a year s year s suspension suspension from during heavy his self self control ear. . It It cost cost him heavy weight control that him 3 3 million from boxing boxing. . weight boxing that he he bit million USD boxing title bit off off a a chunk USD penalty penalty and title match, match, chunk of of and MMK-IPR

People People with with this this competence competence of of self self control control: : Manage Manage their emotions emotions well their impulsive impulsive feelings well. . feelings and and distressing distressing Stay Stay calm, trying trying moments moments. . calm, composed composed and and positive positive even even in in Example : Total Blackout of the Plant; Rajiv Gandhi when told about IG assassination Think clearly and stay focused under pressure Think clearly and stay focused under pressure. . P-A-C MMK-IPR

5 5- -LEARN TO LIVE HARMONIOUSLY WITH SELF AND LEARN TO LIVE HARMONIOUSLY WITH SELF AND WITH OTHERS. WITH OTHERS. BE A LIKEABLE PERSON BE A LIKEABLE PERSON The The more higher higher the mistakes mistakes. . more harmonious harmonious the the productivity, productivity, less the work work less tension environment environment , , tension and and fewer fewer One One has doing doing this, you you desire desire them has to this, accept them to to be accept people to be be in in peace peace with people as be. . with oneself oneself and as they they are, and for not as for as are, not Let Let us success success depends us understand understand that depends on that we on the the support support of we are are interdependent interdependent that of other other people that people. . MMK-IPR

Suggestions : 6 6- - KEEP IN MIND THE FACT THAT NO PERSON KEEP IN MIND THE FACT THAT NO PERSON IS PERFECT IS PERFECT Some Some people others, others, but people are but no no man are more more nearly man is is absolutely absolutely perfect nearly perfect perfect. . perfect than than The most common human quality about human The most common human quality about human beings, is that they make mistakes, all kinds of beings, is that they make mistakes, all kinds of them. them. MMK-IPR

7. 7. RECOGNIZE THE FACT THAT THE OTHER RECOGNIZE THE FACT THAT THE OTHER FELLOW HAS A RIGHT TO BE DIFFERENT FELLOW HAS A RIGHT TO BE DIFFERENT Never play God about anything Never play God about anything. . Never dislike people because Never dislike people because: : their habits are different from your own, or their habits are different from your own, or they wear different clothes, or they wear different clothes, or they follow different religion than yours they follow different religion than yours , , they eat the food they like etc they eat the food they like etc. . MMK-IPR

Accepts Accepts people desire desire them them to people for to be be. . for what what they they are, are, and and not not as as you you There are neither There are neither 100 Bad. Bad. 100 per cent Good nor per cent Good nor 100 100 per cent per cent It would be a dull world, if people were all alike and It would be a dull world, if people were all alike and everybody was perfect. everybody was perfect. Gulistan mein Kahin bhi phool ek jaisey nahi Gulistan mein Kahin bhi phool ek jaisey nahin hote n hote Note Note this this simple simple but but key key fact fact: : No person is all good and no person is all bad No person is all good and no person is all bad. The perfect person just doesn't exist The perfect person just doesn't exist. MMK-IPR

8 8- -DON DON T T BE BE A A REFORMER REFORMER. . Put Put a a little into into your your philosophy little more more live philosophy . . live- -and and- -let let- -live live approach approach Most Most you you are people people intensely are wrong wrong. . intensely dislike dislike being being told told You You have sometimes sometimes it s have a a right right to it s better better to to your your own to keep keep it it to own opinion, opinion, but to yourself yourself. . but Remember: Remember: Kindness pays Kindness pays MMK-IPR

TEN COMMANDMENTS OF HUMAN RELATIONS 1. 1. Speak to people Speak to people There is nothing as nice as cheerful word of greeting. There is nothing as nice as cheerful word of greeting. 2. 2. Smile at people Smile at people It takes 72 muscles to frown only 14 to smile It takes 72 muscles to frown only 14 to smile 3. 3. Call people by name Call people by name The sweetest music to anyone s ears is the source The sweetest music to anyone s ears is the source of his or her own name. of his or her own name. 4. 4. Be friendly and helpful Be friendly and helpful If you want friends be friendly with others If you want friends be friendly with others 5. 5. Be cordial Be cordial Speak and act as if every Speak and act as if every- -thing you do is a genuine pleasure for you pleasure for you thing you do is a genuine MMK-IPR

6. 6. Be genuinely interested in others Be genuinely interested in others You can like almost everybody if you try You can like almost everybody if you try 7. 7. Be generous in praise & cautious in criticism Be generous in praise & cautious in criticism People generally remember the impolite words you spoke People generally remember the impolite words you spoke about them about them 8. 8. Be considerate Be considerate There are generally three sides of feelings to any There are generally three sides of feelings to any controversy: controversy: Your Your s , the Other person s , the Other person s and the Right side. s and the Right side. 9. 9. Be alert to others needs Be alert to others needs What counts most in life is what you do to others What counts most in life is what you do to others MMK-IPR

10 10. . Add to this Add to this A good sense of humour, A big dose of patience, A little dust of humility, The intoxicant of love thus prepared, Will last forever. , , You Will be Rewarded Manifold MMK-IPR

But Journey to Improve Interpersonal Relations will continue