Enhancing Healthcare Outcomes through Behavioral Health Homes (BHH) at CHCS
Learn about the benefits of having a BHH at CHCS, including improved coordination of care, mitigation of medical issues contributing to mental illness, and better identification of client needs. With a team approach, BHH allows for addressing medical diagnoses and reducing unnecessary ER visits. Discover the clinical benefits such as sharing medical diagnoses, utilizing lab results, and decreasing ER usage through treatment recommendations. The collaborative BHH process enables close monitoring of clients with chronic conditions and promotes education on lifestyle changes. See the positive impact of BHH through decreased ER usage, enhanced integration of behavioral health and medical care, and improved quality of care showcased in real case studies.
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Presentation Transcript
Practice Transformation Under BHH Brenda Mailman RN Nurse Care Manager Community Health and Counseling Services BHH Clinical Lead Brian Moynihan LCPC
Benefits of having a BHH at CHCS Maximizes the potential for better outcomes How we use a team approach for better care for our clients: Improved coordination of care Mitigate medical issues that contribute to Mental Illness Identify problems previously overlooked or not identified Team approach allows client needs to be approached from various levels, perspectives Allows us to use BH interventions to address medical diagnosis and reduce ED visits
Clinical Benefits of a BHH Ability to share medical diagnoses that will affect client care Lab results that have an impact on care Decrease ER usage by using treatment recommendation by the ER Having the ability to have Psychiatry and medical consultation on approaches of care.
Working together the BHH process With this information I am able to identify patients with chronic conditions and tell if they are in control of the condition Case managers are educating clients on lifestyle changes. Clients with chronic health conditions can be monitored more closely with the help of our Case Managers/Care Coordinators. Case managers now have someone they can go to with medical questions about the client as they now have psychiatry and medical consultation, and have access to more robust case reviews/consultations. ER use reduction as the team works together to reduce inappropriate ED use with education and proper use of ER , walk in or PCP appointments.
Before BHH Single person working with client , no chronic care education to reduce exacerbation of conditions No help from others as to why the client was going the ER , missing appointments No consultation from professionals No focus on overall population health to guide interventions
Case in Point We have been able to be a part of decreased ED usage We have better integration between BH and Medical care for our clients We are able to utilize population health approaches to focus our interventions Team approach has improved quality of care Case studies Rose- connecting with PCP to lower her BP Daisy- reduction in ED usage by education Violet- teamwork on locating client in need
