Enhancing Field Command Operational Activities in Traffic Management

 
IMPROVING OPERATIONAL
ACTIVITIES IN FIELD COMMANDS
 
 
The FRSC establishment Act, 2007 section 10 provides for the Operational arm of the
commission known as the Corps which is saddled with the onerous responsibility of
control, administration, management and enforcement of all traffic laws in Nigeria. To
effectively perform this function the Corps carved out a 3 tier system of field
Operations thus:
 
Zonal Command
Sector Command
Unit Command
 
At the unit Command level, Operations department is headed by the Unit Head of
Operations (UTHOOPS) who is expected to be a Chief Route Commander by rank. He
must be versatile, smart, courageous and enamored with robust ideas in patrol, and
rescue activities as well as intelligence gathering.
 
The management of  CommandsOperations must be tailored towards’.
a.
Making the highway safe for motorists and other road users.
b.
Clearing of obstructions arising from Road traffic crashes or breakdown of
vehicles
c.
Ensuring effective and regular patrol Operations on its routes
d.
Ensuring good and healthy working relationship with stakeholders like the
NURTW, RTEAN, MTUN, ACOMORON, Security agencies as well as the host
community.
e.
Providing prompt rescue services to victims of RTC and other related accidents
like plane crash, flood victims, fire accident etc.
f.
Liaising with other departments in the Command with a view to achieving set
target which must be in tandem with the strategic goals set out by RSHQ
annually.
 
AIM
:
The aim of this lecture is to equip the participants with the requisite tools
necessary for optimum performance operationally.
 
OBJECTIVES
:
a.
It is expected that this lecture will help the participants to
b.
Identify the types of Operations.
c.
Enumerate the types of Operational instruments.
d.
Be able to plan an operation.
e.
Be familiar with the mobilization and deployment of human and material
resources.
f.
List the steps taken to supervise operational activities at the Unit level.
g.
Be conversant with operational report rendition.
 
Patrol Operation is preventive enforcement technique aimed at making road users conform to
traffic regulation. This activity involves detection, apprehension sun, adjudication and meting of
punishment to any erring road user. Command operation at the Unit therefore is divided into two.
a.
Routine Patrol: This refers to the regular patrol activities carried out by Command
operatives on designated routes. It runs on 2 shift basis
 
Morning: 0600hrs- 1300hrs
Afternoon: 1300hrs- 1800hrs
 
This type of patrol includes:
a.
Mobile speed control
b.
Static speed control
c.
Surveillance patrol
d.
Rescue mission
e.
Foot team patrol
f.
Metropolitan bike patrol
 
Special patrol: This type of patrol is usually carried out to specifically address
some lingering or recurring problems, it’s a form of intervention to address or
correct certain lapses noted. This type of patrol includes:
a.
Mobile Court patrol
b.
Operation good morning
c.
Night patrol
d.
Free vehicle check
e.
Operation Zero (xmas and new year special patrols)
f.
Eid-el-kabie and eid-el fitri (Sallah special patrol)
g.
Easter special patrol
h.
Independence Anniversary
i.
Special events (ECOWAS Heads of state meeting, sporting activities e t c)
 
To effectively manage the operational activities at the unit
level the Head of Operations must be conversant with the
following operational instruments among others.
National Road traffic regulation 2012
Road maps
Federal Road Safety (est.) Act, 2007
The Nigeria Highway code
The Nigeria constitution
Federal Road Safety regulations on the maintenance of
discipline
The Federal Road safety strategic goals
The NRSS document
The DSSP policy
The School Bus document
The National driving school policy
The RTSSS document
 
It is often said that he who fails to plan, plans to
fail, therefore planning of an operation requires a
high degree of meticulousness. It is aimed at
clearly spelling out duties and responsibilities of
those to be detailed during and after the
operations. A Template as designed by RSHQ will
suffice.
 
FEDERAL ROAD SAFETY CORPS
 
 
 
 
 
OPERATIONS DEPARTMENT
NATIONAL HEADQUARTERS, ABUJA
Reference ………………………………………………………………. Date …………………………………………………………
OPERATION ORDER NO………………………………………….
 
(SN/YEAR)………………………………………………..
OPERATION CODE …………………………………………………………………………………………………………………….
SITUATION:………………………………………………………………………………………………………………………………
   
(Prevailing situation warranting operation)
MISSION:…………………………………………………………………………………………………………………………………
   
(Where & objectives of operation spelt out)
MANPOWER DEPLOYMENT:…………………………………………………………………………………………………………
   
(Where personnel will be pooled from and pasted to)
EXECUTION:……………………………………………………………………………………………………………………………
(Modalities to be embarked upon to successfully prosecute operation e.g. deployment and assignment of responsibilities)
 
Head of operations
……………………………………………………………………………………………………………………………………..
       
(Responsibilities)
Duty Room Officer
……………………………………………………………………………………………………………………………………………
       
(Responsibilities)
 
Field Commander
…………………………………………………………………………………………………………………………
       
(Responsibilities)
Team/ Squad Leader
………………………………………………………………………….………………………………………………
       
(Responsibilities)
Logistics Officer
…………………………………………………………………………………………………………………………
       
(Responsibilities)
Provost
…………………………………………………………………………………………………………………………
       
(Responsibilities)
Rescue
…………………………………………………………………………………………………………………………
       
(Responsibilities)
Int
………………………………………………………………………………………………………………………….
       
(Responsibilities)
ADMINISTRATION:
Transport
…………………………………………………………………………………………………………………………
(Those expected for the operation to be listed out)
 
Communication
………………………………………………………………………………………………………………………
(Relevant ones to be listed e.g. walkie talkies. CUGs including numbers and names of handlers)
 
Timing
…………………………………………………………………………………………………………………………
      
(Commencement, shifts etc)
Dressing
…………………………………………………………………………………………………………………………
       
      
 (Dress code)
 
Security Equipment
…………………………………………………………………………………………………………………………
     
(e.g spray pepper, handcuff, stun gun etc.)
        f. Other equipment
…………………………………………………………………………………………………………………………
     
(Stretchers, flash bars etc)
 
Briefing
…………………………………………………………………………………………………………………………
    
(Time and place of briefing prelude to operation)
 
 
a.
Friendly Forces
Military units reroute
i.
The Police
ii.
NSCDC
iii.
Other system elements reroute
b. Dissidents
i.
Armed Robbers
ii.
Saboteurs
iii.
Anti FRSC element
 
COMMAND & CONTROL
 
Coordinator
………………………………………………………………………………………………
      
(Name of coordinator)
 
Operation Commander
………………………………………………………………………………………………
  
(Name of supervising Officer for the specific operation)
Grand Commander
………………………………………………………………………………………………
    
(Usually COMACE or highest Officer within)
 
Stand down Order
………………………………………………………………………………………………
    
(Will be at the instance of the Grand
Commander)
 
MOBILIZATION AND DEPLOYMENT OF HUMAN AND MATERIAL
RESOURCES
 
Operational activity is the pivot of FRSC function, hence a successful
operations depends largely on the effort and time put in to ensure adequate
mobilization and deployment of human and material resources.
 
Personnel of every unit Command who are within the patrol bracket are
usually engaged in such operations with additional support from adjoining
Commands. In addition personnel from the NSCDC, Police, SSS, are also
mobilized to beef up the number and provide security backup.
The following items must be made available to ensure smooth and hitch free
operations.
i.
Authority devices
ii.
Rescue devices
iii.
Protective devices
iv.
Auxiliary devices
v.
Security devices
vi.
Stationeries
vii.
Communication devices
 
SUPERVISION OF OPERATIONAL ACTIVITIES IN
FIELD COMMANDS:
 
Supervision could be viewed from the
perspectives of monitoring and regulating of
processes or responsibilities.
A successful operation requires close
supervision starting from the level of Unit
Commander, UTHOOPS, Staff Ops, field
officer down to the intelligence operatives.
Therefore the Head of Operations is to ensure
that;
 
i.
Patrol vehicles are mechanically fit for the operation
ii.
Personnel to be deployed are properly briefed and primed for the
operation.
iii.
Operatives are smartly and neatly dressed with PIN /Name tag
affixed.
iv.
The safety and security of the patrolmen is paramount.
v.
All the necessary devices are in place and functional
vi.
Routine and surprise checks are carried out in the duty room by the
UTHOOPS, Unit accountant or the UIO. Aggrieved customers are
properly educated and enlightened by the PE, duty room or duty
officers.
vii.
Report of patrol activities are properly documented in all the registers.
viii.
The Commander is adequately briefed on operational activities of the
Command.
 
 
 
METHOD OF SUPERVISION
 
i.
Surprise checks
ii.
Use of informants
iii.
Phone calls
 
OPERATIONAL REPORT RENDITION
Report rendition is a very critical requirement for assessment of operational activities
in FRSC. This subhead is allocated about 20% in the criteria for Command ranking.
Report rendition must be timely, precise and accurate with the following
characteristics;
i.
Should be based on facts, verifiable information with valid proofs
ii.
Clear and easily understandable
iii.
Assist in decision making
iv.
Result oriented
v.
Well organized and structured
vi.
Must follow approved or recommended format.
 
In FRSC report rendition occupies a prime position and attracts penalty for in
accurate, late or non-rendition.
 
1.
Patrol report
2.
Daily situation report (SITREP)
3.
Weekly executive summary
4.
Special patrol reports
5.
Operation eagle eye
6.
Free safety vehicle check
7.
Operation Zero
8.
Monthly and quarterly reports
9.
Mobile court reports
10.
Patrol officers assessment report
11.
Road traffic crash report
 
Management of the Command operation is a topic
which cannot be exhausted easily, however it
must be emphasized that anybody that is assigned
this responsibility should as a matter of necessity
be one who has the field experience as a patrol
operative, intelligent, result oriented officer, a
Social worker, a research and above all a good
human relations person with great passion for the
job.
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The Federal Road Safety Corps implements a structured field command system to enforce traffic laws in Nigeria. This system includes Zonal, Sector, and Unit Commands with a focus on ensuring highway safety, effective patrols, stakeholder relationships, and timely rescue services. The objective is to equip participants with the tools for operational excellence, covering various operational activities such as patrol operations and supervision at the unit level.

  • Traffic Management
  • Field Commands
  • Operational Activities
  • Highway Safety
  • Patrol Operations

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  1. IMPROVING OPERATIONAL ACTIVITIES IN FIELD COMMANDS

  2. The FRSC establishment Act, 2007 section 10 provides for the Operational arm of the commission known as the Corps which is saddled with the onerous responsibility of control, administration, management and enforcement of all traffic laws in Nigeria. To effectively perform this function the Corps carved out a 3 tier system of field Operations thus: Zonal Command Sector Command Unit Command At the unit Command level, Operations department is headed by the Unit Head of Operations (UTHOOPS) who is expected to be a Chief Route Commander by rank. He must be versatile, smart, courageous and enamored with robust ideas in patrol, and rescue activities as well as intelligence gathering.

  3. The management of CommandsOperations must be tailored towards. Making the highway safe for motorists and other road users. a. Clearing of obstructions arising from Road traffic crashes or breakdown of vehicles b. Ensuring effective and regular patrol Operations on its routes c. Ensuring good and healthy working relationship with stakeholders like the NURTW, RTEAN, MTUN, ACOMORON, Security agencies as well as the host community. d. Providing prompt rescue services to victims of RTC and other related accidents like plane crash, flood victims, fire accident etc. e. Liaising with other departments in the Command with a view to achieving set target which must be in tandem with the strategic goals set out by RSHQ annually. f.

  4. AIM: The aim of this lecture is to equip the participants with the requisite tools necessary for optimum performance operationally. OBJECTIVES: It is expected that this lecture will help the participants to a. Identify the types of Operations. b. Enumerate the types of Operational instruments. c. Be able to plan an operation. d. Be familiar with the mobilization and deployment of human and material resources. e. List the steps taken to supervise operational activities at the Unit level. f. Be conversant with operational report rendition. g.

  5. Patrol Operation is preventive enforcement technique aimed at making road users conform to traffic regulation. This activity involves detection, apprehension sun, adjudication and meting of punishment to any erring road user. Command operation at the Unit therefore is divided into two. Routine Patrol: This refers to the regular patrol activities carried out by Command operatives on designated routes. It runs on 2 shift basis a. Morning: 0600hrs- 1300hrs Afternoon: 1300hrs- 1800hrs This type of patrol includes: Mobile speed control a. Static speed control b. Surveillance patrol c. Rescue mission d. Foot team patrol e. Metropolitan bike patrol f.

  6. Special patrol: This type of patrol is usually carried out to specifically address some lingering or recurring problems, it s a form of intervention to address or correct certain lapses noted. This type of patrol includes: Mobile Court patrol a. Operation good morning b. Night patrol c. Free vehicle check d. Operation Zero (xmas and new year special patrols) e. Eid-el-kabie and eid-el fitri (Sallah special patrol) f. Easter special patrol g. Independence Anniversary h. Special events (ECOWAS Heads of state meeting, sporting activities e t c) i.

  7. To effectively manage the operational activities at the unit level the Head of Operations must be conversant with the following operational instruments among others. National Road traffic regulation 2012 Road maps Federal Road Safety (est.) Act, 2007 The Nigeria Highway code The Nigeria constitution Federal Road Safety regulations on the maintenance of discipline The Federal Road safety strategic goals The NRSS document The DSSP policy The School Bus document The National driving school policy The RTSSS document

  8. It is often said that he who fails to plan, plans to fail, therefore planning of an operation requires a high degree of meticulousness. It is aimed at clearly spelling out duties and responsibilities of those to be detailed during and after the operations. A Template as designed by RSHQ will suffice.

  9. FEDERAL ROAD SAFETY CORPS OPERATIONS DEPARTMENT NATIONAL HEADQUARTERS, ABUJA Reference . Date OPERATION ORDER NO . (SN/YEAR) .. OPERATION CODE . SITUATION: (Prevailing situation warranting operation) MISSION: (Where & objectives of operation spelt out) MANPOWER DEPLOYMENT: (Where personnel will be pooled from and pasted to) EXECUTION: (Modalities to be embarked upon to successfully prosecute operation e.g. deployment and assignment of responsibilities) Head of operations .. (Responsibilities) Duty Room Officer (Responsibilities)

  10. Field Commander (Responsibilities) Team/ Squad Leader . (Responsibilities) Logistics Officer (Responsibilities) Provost (Responsibilities) Rescue (Responsibilities) Int . (Responsibilities) ADMINISTRATION: Transport (Those expected for the operation to be listed out)

  11. Communication (Relevant ones to be listed e.g. walkie talkies. CUGs including numbers and names of handlers) Timing (Commencement, shifts etc) Dressing (Dress code) Security Equipment (e.g spray pepper, handcuff, stun gun etc.) f. Other equipment (Stretchers, flash bars etc) Briefing (Time and place of briefing prelude to operation)

  12. Friendly Forces a. Military units reroute The Police NSCDC iii. Other system elements reroute b. Dissidents Armed Robbers Saboteurs iii. Anti FRSC element i. ii. i. ii.

  13. COMMAND & CONTROL Coordinator (Name of coordinator) Operation Commander (Name of supervising Officer for the specific operation) Grand Commander (Usually COMACE or highest Officer within) Stand down Order (Will be at the instance of the Grand Commander)

  14. MOBILIZATION RESOURCES AND DEPLOYMENT OF HUMAN AND MATERIAL Operational activity is the pivot of FRSC function, hence a successful operations depends largely on the effort and time put in to ensure adequate mobilization and deployment of human and material resources. Personnel of every unit Command who are within the patrol bracket are usually engaged in such operations with additional support from adjoining Commands. In addition personnel from the NSCDC, Police, SSS, are also mobilized to beef up the number and provide security backup. The following items must be made available to ensure smooth and hitch free operations. i. Authority devices ii. Rescue devices iii. Protective devices iv. Auxiliary devices v. Security devices vi. Stationeries vii. Communication devices

  15. SUPERVISION OF OPERATIONAL ACTIVITIES IN FIELD COMMANDS: Supervision perspectives of monitoring and regulating of processes or responsibilities. could be viewed from the A supervision starting from the level of Unit Commander, UTHOOPS, officer down to the intelligence operatives. Therefore the Head of Operations is to ensure that; successful operation requires close Staff Ops, field

  16. Patrol vehicles are mechanically fit for the operation i. Personnel to be deployed are properly briefed and primed for the operation. ii. Operatives are smartly and neatly dressed with PIN /Name tag affixed. iii. The safety and security of the patrolmen is paramount. iv. All the necessary devices are in place and functional v. Routine and surprise checks are carried out in the duty room by the UTHOOPS, Unit accountant or the UIO. Aggrieved customers are properly educated and enlightened by the PE, duty room or duty officers. vi. Report of patrol activities are properly documented in all the registers. vii. The Commander is adequately briefed on operational activities of the Command. viii.

  17. METHOD OF SUPERVISION Surprise checks i. Use of informants ii. iii. Phone calls

  18. OPERATIONAL REPORT RENDITION Report rendition is a very critical requirement for assessment of operational activities in FRSC. This subhead is allocated about 20% in the criteria for Command ranking. Report rendition must be timely, precise characteristics; and accurate with the following Should be based on facts, verifiable information with valid proofs i. Clear and easily understandable ii. Assist in decision making iii. Result oriented iv. Well organized and structured v. Must follow approved or recommended format. vi. In FRSC report rendition occupies a prime position and attracts penalty for in accurate, late or non-rendition.

  19. Patrol report 1. Daily situation report (SITREP) 2. Weekly executive summary 3. Special patrol reports 4. Operation eagle eye 5. Free safety vehicle check 6. Operation Zero 7. Monthly and quarterly reports 8. Mobile court reports 9. Patrol officers assessment report 10. Road traffic crash report 11.

  20. Management of the Command operation is a topic which cannot be exhausted easily, however it must be emphasized that anybody that is assigned this responsibility should as a matter of necessity be one who has the field experience as a patrol operative, intelligent, result oriented officer, a Social worker, a research and above all a good human relations person with great passion for the job.

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