Enhancing Digital Delivery Methods for Educators: Building Resilience and Expanding Audiences

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International Conference presentation focused on navigating the immediate transition to digital delivery methods for extended educators. The session covered background insights, diverse topics, key findings, peer-to-peer learning techniques, and strategies for creating resilience while reaching new audiences. Facilitated discussions, empathic listening, and inclusive participation were highlighted as essential components for success.


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  1. N AV I G AT I N G T H E I M M E D I AT E T R A N S I T I O N T O D I G I TA L D E L I V E R Y M E T H O D S F O R E X T E N S I O N E D U C A T O R S C R E A T I N G R E S I L I E N C E W H I L E E X P A N D I N G T O N E W A U D I E N C E S Alicia Betancourt, Ramona Madhosingh-Hector, Carol Roberts and Linda Seals 21st International Conference on Diversity in Organizations, Communities and Nations June 2021

  2. OUTLINE Background Topics Findings Practice Peer-to-Peer Learning Techniques Learn About Team Building Conclusion

  3. BACKGROUND Why? Goal Who? Team How? Platform

  4. TOPICS Getting Back on Track Zooming into the Future Ready, Set, Engage! Diversity, Equity, Inclusion Skills for Dynamic Situations Secret of Our Success Money and You Find Your Tribe Feeling the Burn #WFH April 15 August 12

  5. FINDINGS Knowledge Gained 98% (199) Used one or more of the strategies learned 99% (177) Webinars promoted connectedness 93% (132)

  6. Needs Technical Skills Connection to Colleagues Program Transition Interpersonal Skills Team building Time and space to learn, practice and gain skills PEER-TO-PEER LEARNING Response Learn from each other Discussion guided topics Chat box questions Creating a safe space Facilitation techniques Empathic listening Applied learning CHAT BOX QUESTION If you had to capture 2020 in a feeling, what would it be?

  7. TRY IT Facilitation Listening for meaning Inclusive participation, empathetic response Making personal connections

  8. FINDINGS ZOOM CHAT This gives me the opportunity to change and do things differently. Diversity can help us change our way of thinking and bring growth personally and as a team I agree...be willing to be vulnerable. It's hard, but it leads to greater understanding. Thank you all very much, this is a much needed meeting. Really couldn't have been a memo :) I appreciate you are willing to tackle the difficult topics and share how to approach them. Especially now, we need each other It is important to be receptive to new perceptions.

  9. MOST RESONANT TOPIC DIVERSITY, EQUITY AND INCLUSION Offered in response to national unrest as a result of the George Floyd incident Emotions were high/confidence was low Activity led to deeper conversations and continued DEI work including blogs on creating DEI in a community

  10. TRY IT Team Building Define roles Collaborative activities Frequent communication Time management Learning from each other

  11. CONCLUSION Attitudes Became more positive over time Started to think about innovation Learned new skills Networking Open Discussion Share Resources Reduce Social Isolation

  12. QUESTIONS? Alicia Betancourt abb@ufl.edu Ramona Madhosingh-Hector ramona.m.hector@ufl.edu Carol Roberts cagator@ufl.edu Linda Seals lseals@ufl.edu THANK YOU!

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