Enhancing Community Processes for Effective Housing Placements
Explore strategies to improve housing placement efficiency by facilitating community meetings to identify and enhance existing processes. Learn from real-life examples and gain insights on coordinated assessment systems. Discover how to address bottlenecks and streamline procedures for better results.
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BUILT FOR ZERO ENDING CHRONIC AND VETERAN HOMELESSNESS
Adventure #2: Learning From the Field Train the Trainer: Improving Housing Placements through Process Mapping
SESSION OBJECTIVE Leave with plan for how YOU might facilitate a meeting in your community to identify and improve a process that could function more efficiently and get better results.
Agenda Process Mapping: PREWORK The MOCK Process Mapping Meeting Process Mapping: THE BIG RED BALL HOUSING PLACEMENT
Some of Us Might Remember the. Coordinated Assessment and Housing Placement System (CAHP)
CES: HUDs Definition a centralized or coordinated process designed to coordinate program participant intake assessment and provision of referrals. A centralized or coordinated assessment system covers the geographic area, is easily accessed by individuals and families seeking housing or services, is well advertised, and includes a comprehensive and standardized assessment tool
CES: HUDs Definition (with some stuff I made up) a centralized or coordinated process designed to coordinate program participant intake assessment and provision of referrals. A centralized or coordinated assessment system covers the geographic area, is easily accessed by individuals and families seeking housing or services, is well advertised, and includes a comprehensive and standardized assessment tool ...and the provision of referrals (the ) is connected to an efficient process to assure housing placement as the core objective of such a system
Agenda Process Mapping: PREWORK The MOCK Process Mapping Meeting Process Mapping: THE BIG RED BALL HOUSING PLACEMENT
Process Mapping: PREWORK Pick the Program: Or resource with the most significant bottlenecks or areas for potential improvement
Process Mapping: PREWORK Pick the Program: Or resource with the most significant bottlenecks or areas for potential improvement Identify the Perspective and Users: Identify if you will be improving a system from the perspective of the process administrators or the process users. Select the people that are most familiar with the current program or resource who will prototype an improvement plan from that perspective.
Process Mapping: PREWORK Pick the Program: Or resource with the most significant bottlenecks or areas for potential improvement Identify the Perspective and Users: Identify if you will be improving a system from the perspective of the process administrators or the process users. Select the people that are most familiar with the current program or resource who will prototype an improvement plan from that perspective. Pick a Facilitator: Don't try to facilitate and participate!
Process Mapping: PREWORK Pick the Program: Or resource with the most significant bottlenecks or areas for potential improvement Identify the Perspective and Users: Identify if you will be improving a system from the perspective of the process administrators or the process users. Select the people that are most familiar with the current program or resource who will prototype an improvement plan from that perspective. Pick a Facilitator: Don't try to facilitate and participate! Logistics + Materials: Don't underestimate the importance of a good working space. Spend time inventorying the materials and technology you will need. Lay out a plan for sending Save the Dates and invitations
Process Mapping: PREWORK Pick the Program: Or resource with the most significant bottlenecks or areas for potential improvement Identify the Perspective and Users: Identify if you will be improving a system from the perspective of the process administrators or the process users. Select the people that are most familiar with the current program or resource who will prototype an improvement plan from that perspective. Logistics + Materials: Don't underestimate the importance of a good working space. Spend time inventorying the materials and technology you will need. Lay out a plan for sending Save the Dates and invitations Pick a Facilitator: Don't try to facilitate and participate! Get the Data: Identify the data sources to understand the NOW and prepare to measure improvements
Agenda Process Mapping: PREWORK The MOCK Process Mapping Meeting Process Mapping: THE BIG RED BALL HOUSING PLACEMENT
The Mock Process Mapping Meeting Agenda: 1. Identify the AIM (Objective) for the meeting Improve the VASH Housing Placement through our local Coordinated Entry System VASH VASH HOUSING PLACEMENT
The Mock Process Mapping Meeting Agenda: 2. Define the Process Start and End Improve the VASH Housing Placement process from MATCH to HOUSING PLACEMENT or MOVE-IN VASH VASH HOUSING PLACEMENT
The Mock Process Mapping Meeting Agenda: 3. Identify the Measurement: How will we know a change is an improvement? We will know if a change is an improvement by measuring the # of days from MATCH to MOVE-IN VASH VASH HOUSING PLACEMENT
The Mock Process Mapping Meeting Agenda: 4. Map the Current Process and layer in current measures/data. 5. Identify the Bottlenecks 6. Brainstorm Change Ideas / Select Ideas to Test 7. Set Up the PDSA 8. Next Steps / Closing VASH VASH HOUSING PLACEMENT
Improvement Project Management 1. Identify the Improvement Project Manager - Designate who is holding the big red ball and will convene future meetings and drive the improvement team forward 2. Identify the Timeline: Decide when the improvement team will meet again (at what intervals and for how long) to evaluate and measure if the ideas being tested are resulting in process improvement. 3. Assure that Project Management includes continual data analysis to understand where to focus improvement efforts - when to stop doing something, when to modify the idea, when to scale and codify!
