Efforts to Protect Electronic Files in Procurement

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NASA Goddard Space Flight Center
Code 210 All-Hand May 25, 2017
Handling Electronic
Procurement Files
Continued use of PDF files being transmitted/posted for
competitive and non-competitive procurement actions
o
Center Director has mandated that all electronic files (including Excel
spreadsheets) being transmitted by Procurement to a non-civil
servant (e.g. contractors and potential offerors) be transmitted in PDF
format.
Reminder:  Files being routed for internal Procurement and/or Legal
review should not be sent in PDF format to reviewers.
NASA HQ 30-Day moratorium on posting of electronic
documents
o
Resulted in creation of electronic document posting checklist, heavily
based on GSFC established checklist.
We will continue to use the GSFC checklist.
2017 Self-Assessment Results:
o
GSFC: 
97% posted as PDF vs 3% posted in MS Office Format
o
HQ: 
98% posted as PDF vs 2% posted in MS Office Format
Electronic Files are released to the “public” in multiple ways:
o
FEDBIZOPPS
e.g., 
Solicitations, JOFOCs, Sources Sought/RFIs
o
Procurement e-Libraries
o
Source Selection Process
e.g., 
Debriefing Charts, Source Selection Statements
o
Protest Litigation
e.g., 
Agency Record
o
Day-to-Day Contract Administration
e.g., 
Contract Mods, Letters/Memos, Award Fee Letters, CPAR Assessments
o
Center External/Publically Accessible Websites
o
FOIA Responses
 
Visible Dangers
 
- Export Control Information
 
- Track Changes
 
- Metadata
 
- Embedded
Documents
 
- Hidden
Worksheets
 
- Hidden Text
 
- Comments
 
Hidden Dangers
 
- Document
Properties
 
- Off-Screen/
Off-Slide
Content
 
- Sensitive But Unclassified
  Information
 
- Improper
Redactions
Exports or transfers of export-controlled items, including technical data and
software, shall not be made to any foreign entity under any NASA program
unless such exports or transfers are in conformity with approved contracts or
agreements (usually international agreements) and U.S. export control laws and
regulations, as delineated in the EAR and ITAR.
Compliance with U.S. export-control laws and regulations is a requirement for
every NASA employee and contractor
Failure to comply could
o
Jeopardize NASA export privileges
o
Cause program delays
o
Result in criminal and/or civil penalties
Center Export Administrators:
o
GSFC/WFF - Tom Weisz – 301-286-4541 – 
tom.weisz@nasa.gov
o
HQ – Juan Santos– 202-385-1792 – 
juan.f.santos@nasa.gov
Sensitive But Unclassified (SBU) – Controlled Unclassified
Information (CUI) -  Material that does not contain national
security information (and therefore cannot be classified) but
that is information or material determined to have special
protection requirements to preclude unauthorized
disclosure to avoid compromises, risks to facilities, projects
or programs, threat to the security and/or safety of the
source of information, or to meet access restrictions
established by laws, directives, or regulations.
Examples of SBU:
o
Business/Company Confidential
o
Geological/Geophysical Information
o
Intellectual Property
o
Privileged/Proprietary Commercial or Financial Information
o
Information Subject to Trade Secrets Act
Intellectual Property Questions:
o
Bryan Geurts – 301-286-7352 – 
bryan.a.Geurts@nasa.gov
Proprietary/Trade Secrets Act Questions:
o
GSFC Office of Chief Counsel
Whenever you create, open, or save a document in
Microsoft Word, Excel, PowerPoint, the document
automatically stores information — known as metadata —
that you had no intention of including or disclosing.
Metadata can also be created by a user.
Metadata is also stored in PDF files, but unlike with the
Microsoft Office Suite, someone has to intentionally put it
there.
Track Changes
Comments
Hidden Text
Non-Visible Portions of Embedded Object Linking and
Embedding (OLE) Objects (e.g. Graphs/Charts)
Header/Footer Information
Watermark
Document Properties
Hidden Worksheets
Hidden Columns/Rows
Comments
Header/Footer Information
Non-visible Portions of Embedded OLE Objects (e.g.
Graphs/Charts)
Track Changes
File Properties
Non-visible portions of embedded OLE objects (e.g.
Graphs/Charts)
Presenter Notes
Hidden Slides
Header/Footers
Slide Master Formatting
Comments
File properties
Redacting Sensitive Information
Title/Subject/Author/Keyword
File Attachments
Annotations and Comments
Form Field Information or Actions
Object Character Recognition (OCR) Text
Hidden Layers
Embedded Search Index
“Document Inspector” Tool – Microsoft Office Tool
Save as a “PDF”
Removing Hidden Information and Metadata – Adobe PDF
GSFC Electronic Document Posting Checklist has been
     updated to provide addition clarification on the posting
     process.
Training coming to a staff meeting near you soon…
o
Detailed steps for ensuring clean Microsoft Office files
o
Detailed steps for converting Office files to PDF
Training for Division Management Team on using Adobe
Acrobat to ensure clean files and how to redact information.
NFS Revision to formalize Releasing/Posting of Documents.
o
Implement policy regarding the completion of the new electronic
document posting checklist prior to releasing/posting documents to
prevent the inadvertent disclosure of contractor proprietary or other
sensitive non-public data.
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Questions
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Backup
Charts
Removing Hidden Data From Word
Removing Hidden Data From Excel
Removing Hidden Data From PowerPoint
Removing Sensitive Content from PDFs
PDF Properties and Metadata
You can use the Document Inspector to
find and remove hidden data and personal
information.
1)
Click the 
File 
tab, and then click 
Info
.
2)
Under 
Prepare for Sharing
, click 
Check
for Issues
, and then click 
Inspect
Document
.
Tip:  
The changes made by the
Document Inspector are permanent.
Considering saving an “original”
copy of the document prior to
running the document inspector as
metadata removal can produce
unexpected results.
3)
In the 
Document
Inspector
 dialog box, select the
check boxes to choose the types
of hidden content that you want
to be inspected.
4)
Click 
Inspect.
5)
Review the results of the
inspection in the 
Document
Inspector
 dialog box.
6)
Click 
Remove All
 next to the
inspection results for the types
of hidden content that you want
to remove from your document.
Tip: 
When you hit “Remove All”, it
does not give you the option to see
what it is removing, it just removes
it and it is permanently gone.
(Reminder to see the first tip.)
Suggest investigating the warning
in the document itself before
removing it using the tool, it might
be something you want to keep.
1)
Click the 
File
 Tab, then click 
Save & Send.
2)
Under 
File Types
 click 
Create PDF/XPS Document
, and then click 
Create a
PDF/XPS.
3)   In the 
File Name 
box, enter a name for the file, if you haven’t already.
4)   Click 
Publish.
Adobe Reader
1)  Under 
File, 
click 
Properties.
2)  Edit fields as necessary.
3)  Click 
Additional Metadata.
4)  Edit fields as necessary.
5)  Save document.
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Electronic files in procurement at NASA's Goddard Space Flight Center require secure handling and transmission, emphasizing the use of PDF format for efficiency and protection. Various measures are in place to safeguard sensitive information, including export-controlled data. Compliance with U.S. export control laws is crucial to avoid penalties and program disruptions. Center Export Administrators oversee adherence to regulations.

  • NASA
  • Electronic Files
  • Procurement
  • Export Control
  • Compliance

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  1. Handling Electronic Handling Electronic Procurement Files Procurement Files NASA Goddard Space Flight Center Code 210 All-Hand May 25, 2017

  2. Continuing Efforts to Protect Electronic Files Continued use of PDF files being transmitted/posted for competitive and non-competitive procurement actions o Center Director has mandated that all electronic files (including Excel spreadsheets) being transmitted by Procurement to a non-civil servant (e.g. contractors and potential offerors) be transmitted in PDF format. Reminder: Files being routed for internal Procurement and/or Legal review should not be sent in PDF format to reviewers. NASA HQ 30-Day moratorium on posting of electronic documents o Resulted in creation of electronic document posting checklist, heavily based on GSFC established checklist. We will continue to use the GSFC checklist. 2017 Self-Assessment Results: o GSFC: GSFC: 97% posted as PDF vs 3% posted in MS Office Format o HQ: HQ: 98% posted as PDF vs 2% posted in MS Office Format

  3. How Do We Use Electronic Files? Electronic Files are released to the public in multiple ways: o FEDBIZOPPS e.g., e.g., Solicitations, JOFOCs, Sources Sought/RFIs o Procurement e-Libraries o Source Selection Process e.g., e.g., Debriefing Charts, Source Selection Statements o Protest Litigation e.g., e.g., Agency Record o Day-to-Day Contract Administration e.g., e.g., Contract Mods, Letters/Memos, Award Fee Letters, CPAR Assessments o Center External/Publically Accessible Websites o FOIA Responses

  4. Areas of Concern with Electronic Files Visible Dangers Visible Dangers - Export Control Information - Sensitive But Unclassified Information Hidden Dangers Hidden Dangers - Hidden Text - Track Changes - Metadata - Comments - Embedded Documents - Hidden Worksheets - Document Properties - Improper Redactions - Off-Screen/ Off-Slide Content

  5. Visible Danger Export Controlled Info. Exports or transfers of export-controlled items, including technical data and software, shall not be made to any foreign entity under any NASA program unless such exports or transfers are in conformity with approved contracts or agreements (usually international agreements) and U.S. export control laws and regulations, as delineated in the EAR and ITAR. Compliance with U.S. export-control laws and regulations is a requirement for every NASA employee and contractor Failure to comply could o Jeopardize NASA export privileges o Cause program delays o Result in criminal and/or civil penalties Center Export Administrators: Center Export Administrators: o GSFC/WFF - Tom Weisz 301-286-4541 tom.weisz@nasa.gov o HQ Juan Santos 202-385-1792 juan.f.santos@nasa.gov

  6. Visible Danger Sensitive But Unclassified (SBU) Sensitive But Unclassified (SBU) Controlled Unclassified Information (CUI) - Material that does not contain national security information (and therefore cannot be classified) but that is information or material determined to have special protection requirements to preclude unauthorized disclosure to avoid compromises, risks to facilities, projects or programs, threat to the security and/or safety of the source of information, or to meet access restrictions established by laws, directives, or regulations.

  7. Visible Danger Sensitive But Unclassified (SBU) (Con t) Examples of SBU: o Business/Company Confidential o Geological/Geophysical Information o Intellectual Property o Privileged/Proprietary Commercial or Financial Information o Information Subject to Trade Secrets Act Intellectual Property Questions: o Bryan Geurts 301-286-7352 bryan.a.Geurts@nasa.gov Proprietary/Trade Secrets Act Questions: o GSFC Office of Chief Counsel

  8. Hidden Danger -How is Metadata Created? Whenever you create, open, or save a document in Microsoft Word, Excel, PowerPoint, the document automatically stores information known as metadata that you had no intention of including or disclosing. Metadata can also be created by a user. Metadata is also stored in PDF files, but unlike with the Microsoft Office Suite, someone has to intentionally put it there.

  9. Hidden Dangers Application Specific

  10. Microsoft Word Track Changes Track Changes Comments Comments Hidden Text Non-Visible Portions of Embedded Object Linking and Embedding (OLE) Objects (e.g. Graphs/Charts) Header/Footer Information Watermark Document Properties

  11. Microsoft Excel Hidden Worksheets Hidden Worksheets Hidden Columns/Rows Hidden Columns/Rows Comments Header/Footer Information Non-visible Portions of Embedded OLE Objects (e.g. Graphs/Charts) Track Changes File Properties

  12. Microsoft PowerPoint Non Non- -visible portions of embedded OLE objects (e.g. visible portions of embedded OLE objects (e.g. Graphs/Charts) Graphs/Charts) Presenter Notes Hidden Slides Header/Footers Slide Master Formatting Comments File properties

  13. Adobe PDF Redacting Sensitive Information Redacting Sensitive Information Title/Subject/Author/Keyword File Attachments Annotations and Comments Form Field Information or Actions Object Character Recognition (OCR) Text Hidden Layers Embedded Search Index

  14. Steps for Ensuring A Clean File Document Inspector Tool Microsoft Office Tool Save as a PDF Removing Hidden Information and Metadata Adobe PDF

  15. Whats Next. GSFC Electronic Document Posting Checklist has been updated to provide addition clarification on the posting process. Training coming to a staff meeting near you soon o Detailed steps for ensuring clean Microsoft Office files o Detailed steps for converting Office files to PDF Training for Division Management Team on using Adobe Acrobat to ensure clean files and how to redact information. NFS Revision to formalize Releasing/Posting of Documents. o Implement policy regarding the completion of the new electronic document posting checklist prior to releasing/posting documents to prevent the inadvertent disclosure of contractor proprietary or other sensitive non-public data.

  16. Questions

  17. Backup Charts

  18. Links Removing Hidden Data From Word Removing Hidden Data From Excel Removing Hidden Data From PowerPoint Removing Sensitive Content from PDFs PDF Properties and Metadata

  19. Document Inspector Data Fields -Word

  20. Document Inspector Data Fields -Excel

  21. Document Inspector Data Fields -PowerPoint

  22. Adobe PDF Examine Document Tool Content type Content type Type of content Type of content Where to view in Acrobat Where to view in Acrobat Metadata Information about the document used for searching and managing files, such as content, keywords, subject and author s name Choose File > Properties File attachments Files attached to the file before generating the PDF file from the source program, or those attached within Acrobat Choose View > Navigation Panels > Attachments Annotations and comments All comments added to the document using the Comments & Markup tools, any files attached as comments Choose View > Navigation Panels > Comments

  23. Adobe PDF Examine Document Tool Content type Content type Type of content Type of content Where to view in Acrobat Where to view in Acrobat Form field logic or actions Form fields including signature fields are flattened, actions and calculations are removed Choose Forms > Add or Edit Fields or View > Navigation Panels > Signatures Hidden text Text in the PDF document that is covered by an image or other text, is transparent, or uses the same color as the background Click Show Preview on the Examine PDF panel Hidden layers The layers in a document can be specified as hidden or shown; hidden layers are deleted and remaining layers are flattened into a single layer Choose View > Navigation Panels > Layers

  24. Adobe PDF Examine Document Tool Content type Content type Type of content Type of content Where to view in Acrobat Where to view in Acrobat Bookmarks A panel listing of text items used for linking to specific locations and magnifications in the document Choose View > Navigation Panels > Bookmarks Embedded search index A text index embedded into a file to speed up search processes Choose Advanced > Document Processing > Manage Embedded Index Hidden page and image content Content removed from a document such as text or images or cropped page segments are included as file elements

  25. Document Inspector Tool Microsoft Office You can use the Document Inspector to find and remove hidden data and personal information. 1) Click the File File tab, and then click Info Info. 2) Under Prepare for Sharing Prepare for Sharing, click Check for Issues for Issues, and then click Inspect Document Document. Check Inspect Tip: Tip: The changes made by the Document Inspector are permanent. Considering saving an original copy of the document prior to running the document inspector as metadata removal can produce unexpected results.

  26. Document Inspector Tool (cont.) 3) In the Document Document Inspector Inspector dialog box, select the check boxes to choose the types of hidden content that you want to be inspected. 4) Click Inspect. Inspect.

  27. Document Inspector Tool (cont.) 5) Review the results of the inspection in the Document Inspector Inspector dialog box. Document 6) Click Remove All Remove All next to the inspection results for the types of hidden content that you want to remove from your document. Tip: Tip: When you hit Remove All , it does not give you the option to see what it is removing, it just removes it and it is permanently gone. (Reminder to see the first tip.) (Reminder to see the first tip.) Suggest investigating the warning in the document itself before removing it using the tool, it might be something you want to keep.

  28. Saving as a PDF 1) Click the File 2) Under File Types PDF/XPS. PDF/XPS. File Tab, then click Save & Send. File Types click Create PDF/XPS Document Create PDF/XPS Document, and then click Create a Save & Send. Create a

  29. Saving as a PDF (cont.) 3) In the File Name File Name box, enter a name for the file, if you haven t already. 4) Click Publish. Publish.

  30. Removing Hidden Information and Metadata - Adobe PDF Adobe Reader Adobe Reader 1) Under File, 2) Edit fields as necessary. 3) Click Additional Metadata. Additional Metadata. 4) Edit fields as necessary. 5) Save document. File, click Properties. Properties.

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