Effective Communication Strategies in Leadership Development
Learn about the importance of clear communication and the impact of miscommunication in the USCG Auxiliary. Explore communication models, stages, and techniques for removing barriers to effective communication in leadership roles. Take a self-quiz to assess your communication skills.
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Auxiliary Deck Plate Leadership Series Communication USCG Leadership Competency: Leading Others: Effective Communications Learning Outcomes: Describe the importance of communication and the communication model. Describe the impact of miscommunication in the flotilla/division. The purposeof communication is to get your message across to others clearly and unambiguously. 1 USCG Auxiliary Leadership Deck Plate Series Reviewed, DIR-T USCGAUX
Communications Communication involves effort from both the sender of the message and the receiver It's a process that can be fraught with error Many individuals continue to struggle, unable to communicate their thoughts and ideas effectively whether in verbal or written form Communications Skills The Importance of Removing Barriers Communication barriers at every stage of the communication process (which consists of sender, message, channel, receiver, feedback and context see the diagram below) and have the potential to create misunderstanding and confusion. 2 USCG Auxiliary Leadership Deck Plate Series Reviewed, DIR-T USCGAUX
Communications Model 3 USCG Auxiliary Leadership Deck Plate Series Reviewed, DIR-T USCGAUX
Communication Stages Source... Who, why, what Message What sent Encoding The process Channel Media and/or format Decoding Receiving Receiver Intended audience Feedback Receiver response Context How message is delivered USCG Auxiliary Leadership Deck Plate Series 4 Reviewed, DIR-T USCGAUX
Removing Barriers and Self-Quiz You must break down the barriers that exist in the communication process. If your message is too lengthy, disorganized, or contains errors, you can expect the message to be misunderstood and misinterpreted. Barriers in context tend to stem from senders offering too much information too fast. When in doubt here, less is oftentimes more. You need to work to understand your audience's culture, making sure you can converse and deliver your message to people of different backgrounds and cultures within your own organization, in this country and even abroad. You can take a communication quiz to see how well you communicate at: http://www.mindtools.com/pages/article/newCS_99.htm 5 USCG Auxiliary Leadership Deck Plate Series Reviewed, DIR-T USCGAUX
