Delivering Affordable Warmth: Challenges and Aspirations

 
Challenges, plans and
aspirations to deliver
affordable warmth
 
 
 
 
 
 
Laura Campbell – Energy Adviser & Lowri Richards – Tenant Engagement & Support
 
A snapshot of our challenges
 
Rationing/under-heating due to cost.
Buying less and paying more:
2020 – 2023 Average annual cost +£2,500.
7461 KWH 2020 average annual household
consumption, reduced to 7224 KWH in 2023
 
Folks are cold, worried about or have damp
and mould
 
Maintenance and repairs can be a
challenge with costs and geography
 
30% use portable heaters – very costly
 
 
Challenges continued…
 
Increase of 40% in reactive maintenance costs and our
older properties are increasingly challenging
 
Cost of upgrades doubled
 
Market failure – contractor choice
 
NEW Scottish Social Housing Regulations and
Government targets (exact terms TBC) BUT no
increase in external funding.
 
Skye and Lochalsh Electricity network
stretched and constrained
 
Smart Meter Rollout very slow in
Highlands & islands
 
No clarity if time of use tariffs will return
 
Current heating system type – LSHA
Trying to increase wet-heating systems for whole-house heating using air-source heat
pumps but still almost a third are electric storage heaters.
 
EPCs as a basic measure of energy efficiency
: Need to improve Band D/E up to B
and Band C improve to Band B by 2045.
 
Plans and aspirations:
Balance of resilience & affordability for landlord and tenants
 
Upgrades to heating systems, especially storage heaters
Fabric first: reduce energy demand
Draught-proofing and ventilation: components and sensors
Improved servicing and maintenance
 
EXAMPLES:
Passivhaus standard/full retrofit: Est. £200k per house = 30% saving for tenants
Combined ASHP/PV/Battery/insulation: Est. 45k per house = 60% “
Quantum heaters, PV, insulation: Est. 15k per house = 12% “
Huge asset management and cost implications.
 
Flooring and soft furnishings
 
Temperature, humidity, moisture management
 
Self-help, knowledge-sharing and advice
 
Continue stock surveys
 
Plans and aspirations: Balance of resilience & affordability for landlord and tenants
 
continuous monitoring of consumption levels and prioritisation
 
sourcing external grant funding
 
exploring new technologies and partnerships for local provision of renewable
energy:
communal rather than individual heat pump solutions
site generation benefits where feasible such as PV/wind
personal or communal battery storage (better tariffs/store cheaper energy)
new subsidiary Energy Company ESCOs to deliver alternate solutions
new district heating schemes
 
Continue to network, campaign, advocate, share good practice
 
Finding better ways to heat common entrance flats
 
New builds incorporate zone control design, installation standards (windows/doors)
which are common failures. Ensure best heating and ventilation for air quality
management.
 
Skills development: internal up-skilling/qualifications and access to contractors
 
Our strategy
Devising a programme to deliver the best financial,
technical and support solutions that meet these energy
and warmth challenges.
 
Meet these challenges by delivering resilient green social
housing which best delivers whole house heating and
affordable warmth whilst minimising fuel poverty.
 
Landlord affordability/Tenant Affordability/Regulatory Compliance/Zero Carbon/Fuel
Poverty
 
These are five different things with non complementary goals – and LSHA will need to
compromise...
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Energy Advice service out and about

Biomass district heating system – laying the ground pipework in Portree: 150 households on this? Getting heat and hot water. Built circa 2000?

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Laura Campbell, Energy Adviser, and Lowri Richards, Tenant Engagement & Support, highlight challenges faced in delivering affordable warmth, such as rationing, maintenance costs, and slow smart meter rollout. They aim to improve energy efficiency, upgrade heating systems, and enhance tenant comfort through various initiatives.

  • Affordable warmth
  • Energy efficiency
  • Heating systems
  • Tenant engagement
  • Maintenance costs

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  1. Challenges, plans and aspirations to deliver affordable warmth Laura Campbell Energy Adviser & Lowri Richards Tenant Engagement & Support energyadvice@lsha.co.uk / Lowri.Richards@Lsha.co.uk

  2. A snapshot of our challenges Rationing/under-heating due to cost. Buying less and paying more: 2020 2023 Average annual cost + 2,500. 7461 KWH 2020 average annual household consumption, reduced to 7224 KWH in 2023 Folks are cold, worried about or have damp and mould Maintenance and repairs can be a challenge with costs and geography 30% use portable heaters very costly

  3. Challenges continued Increase of 40% in reactive maintenance costs and our older properties are increasingly challenging Cost of upgrades doubled Market failure contractor choice NEW Scottish Social Housing Regulations and Government targets (exact terms TBC) BUT no increase in external funding. Skye and Lochalsh Electricity network stretched and constrained Smart Meter Rollout very slow in Highlands & islands No clarity if time of use tariffs will return

  4. Current heating system type LSHA Trying to increase wet-heating systems for whole-house heating using air-source heat pumps but still almost a third are electric storage heaters.

  5. EPCs as a basic measure of energy efficiency: Need to improve Band D/E up to B and Band C improve to Band B by 2045.

  6. Plans and aspirations: Balance of resilience & affordability for landlord and tenants Upgrades to heating systems, especially storage heaters Fabric first: reduce energy demand Draught-proofing and ventilation: components and sensors Improved servicing and maintenance EXAMPLES: Passivhaus standard/full retrofit: Est. 200k per house = 30% saving for tenants Combined ASHP/PV/Battery/insulation: Est. 45k per house = 60% Quantum heaters, PV, insulation: Est. 15k per house = 12% Huge asset management and cost implications. Flooring and soft furnishings Temperature, humidity, moisture management Self-help, knowledge-sharing and advice Continue stock surveys

  7. Plans and aspirations: Balance of resilience & affordability for landlord and tenants continuous monitoring of consumption levels and prioritisation sourcing external grant funding exploring new technologies and partnerships for local provision of renewable energy: communal rather than individual heat pump solutions site generation benefits where feasible such as PV/wind personal or communal battery storage (better tariffs/store cheaper energy) new subsidiary Energy Company ESCOs to deliver alternate solutions new district heating schemes Continue to network, campaign, advocate, share good practice Finding better ways to heat common entrance flats New builds incorporate zone control design, installation standards (windows/doors) which are common failures. Ensure best heating and ventilation for air quality management. Skills development: internal up-skilling/qualifications and access to contractors

  8. Our strategy Devising a programme to deliver the best financial, technical and support solutions that meet these energy and warmth challenges. Meet these challenges by delivering resilient green social housing which best delivers whole house heating and affordable warmth whilst minimising fuel poverty. Landlord affordability/Tenant Affordability/Regulatory Compliance/Zero Carbon/Fuel Poverty These are five different things with non complementary goals and LSHA will need to compromise...

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