Comprehensive Sports Medicine Center Services and Quality Standards
This sports medicine center offers a range of services including visits by reservation, urgent care, and special cases handling. They follow quality standards with a focus on user satisfaction, continuous improvement, and regional regulations compliance. The center provides a thorough medical history evaluation for athletes and their families, emphasizing customer feedback and quality enhancement. Qualified staff ensure high-quality service delivery.
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Centro di Medicina dello Sport Centro di Medicina dello Sport HEALTH SERVICE CARD HEALTH SERVICE CARD Latest Rev. 01/22 Convenzionato SSR DGR 18 Convenzionato SSR DGR 18- -2 2- -82 ULSS1 82 ULSS1 F.M.S.I. F.M.S.I. C.O.N.I. C.O.N.I.
CENTER OF MEDICINE OF SPORT CENTER OF MEDICINE OF SPORT Tel.: 0437-941992 Internet: cmsbl.it Mail: Info@cmsbl.it Pec: centromedicinadellosport@pec.it
WAITING ROOM USERS WAITING ROOM USERS
OPENING HOURS AND BOOKING OPENING HOURS AND BOOKING SERVICES SERVICES Visits service on reservation: 1) Telephone in the following opening hours: Monday from 2 to 6 pm, Tuesday from 2 to 7 pm, Wednesday from 2 to 6 pm, Thursday from 2 to 6 pm, Friday from 2 to 7 pm and mornings from Tuesday to Friday from 9 to 12 am. 2) Via Mail at Info@cmsbl.it. Space reserved for urgencies not dependent on the user. Service sending certificate in advance by Mail and then mailing. New possibility Insertion of day visits for special or very urgent cases (public competitions, urgencies due to accidents, etc.). Possibility to download the specific "History" and "Privacy Consent" forms on the website www.cmsbl.it to optimize the acceptance procedures. Immediate delivery of the certificate at the end of the visit if requested during the appointment.
QUALITY STANDARDS QUALITY STANDARDS The Structure adopts the principles and logic of the PDCA approach ("Deming Cycle") and adopts a management system that satisfies the regional requirements for Exercise Authorization and Institutional Accreditation, guaranteeing the fundamental principles established in the Service Charter and to pursue the Continuous Quality Improvement Objectives established periodically. The premises used for outpatient activities are equipped with biomedical spaces, equipment and equipment appropriate to the type of services offered and in compliance with the requirements of the applicable regional and national regulations, including those prescribed by the L.R. August 16th 2002 nr. 22 on the subject of Authorization and accreditation of health, social-health and social facilities and subsequent resolutions and circulars. The System provides for specific operating procedures, documents and forms that describe the procedures for carrying out and assessing critical activities for the quality of the services, the relative managers and any registrations to be made. Particular attention is paid to the USER (ATHLETE) and his family members: from the provision of adequate information, to the care of the first contact, to the management of relationships during and after the service. In fact, specific initial medical history tools are provided, indispensable for an accurate evaluation and prevention and assistance of the Athlete even after the performance to measure their satisfaction or to collect and manage any complaints. The collaboration of the Users is certainly effective for the resolution of the various problems; in particular, the analysis of customer satisfaction Questionnaires and any complaints allows to implement the necessary corrective and preventive actions and to pursue the continuous improvement of the quality of the services and of the entire structure. For the exercise of its activity, the Structure makes use of only qualified personnel in possession of a specific degree, as it is a strong conviction of the Management that the qualification of the work performed must be, without a shadow of a doubt, an important means through the which make themselves recognized, appreciate and retain their Users. For the exercise of its activity, the Structure makes use of only qualified personnel in possession of a specific degree, as it is a strong conviction of the Management that the qualification of the work performed must be, without a shadow of a doubt, an important means through the which make themselves recognized, appreciate and retain their Users
PRIVACY AND TREATMENT OF PRIVACY AND TREATMENT OF PERSONAL DATA, INFORMED CONSENT PERSONAL DATA, INFORMED CONSENT AND PROFESSIONAL SECRET AND PROFESSIONAL SECRET At the time of acceptance and in compliance with law 196/03 and the GDPR (EU Reg. 2016/679) and subsequent amendments, the user is informed by the secretarial staff about the processing of sensitive data and is required to sign the form of consent to be attached to the medical record with which the processing of personal data is authorized. All medical, nursing and secretarial personnel are bound by professional secrecy. The Health Department is responsible, according to the provisions of Legislative Decree 196/2003 and GDPR, for the processing of personal data of each CMS user and ensures the professional secrecy of all the operators of the Structure with regards to collection, registration, the organization, storage, consultation, processing, modification, deletion and destruction of data. Furthermore, it is guaranteed that no information is disclosed outside unless authorized by the user. The user who accesses the Structure has the right to be informed by the visiting specialist about his / her health status, diagnostic procedure and any treatment which must be subjected to prior informed consent. The user has the right to refuse the treatments by releasing a disclaimer. The secretariat is available for any information regarding the legislative provisions on privacy
PERFORMANCE OF THE SORT MEDICINE PERFORMANCE OF THE SORT MEDICINE CENTER CENTER Agonistic Medical-Sports Visits for underage athletes (to be paid by the ULSS until the 18th birthday) if they are regularly registered with the sports clubs of the CO. with appropriate request of the sports club and if they fall "in the competitive age". Competitive Medical-Sports Visits (for athletes registered with sports clubs or equipped with a "Run Card") for a fee necessary for those who participate in competitions, useful for those who practice free sport and as a cardiovascular control. Visits for non-competitive sporting activities necessary for those who must enroll in gyms or other facilities where non-competitive sports are held. Competitive Visits for Disabled Athletes. EcoCardiografie, 24-hour ECG Holter, Cardiological Visits. Maximum Oxygen Consumption Test (Vo2 Max).
OPERATIONAL INDICATION: OPERATIONAL INDICATION: SUGGESTIONS/CLAIMS AND ACCES TO SUGGESTIONS/CLAIMS AND ACCES TO HEALTH DOCUMENTATION HEALTH DOCUMENTATION In order to identify any CMS deficiencies and to plan quality improvement objectives, sportspeople and users can all report inefficiencies, incorrect behavior, satisfaction or provide useful suggestions to improve the service directly to the Structure Management or insert them in the appropriate suggestions / complaints box. This will allow the CMS to measure the degree of satisfaction of the service provided and to improve the quality of the services. The Structure guarantees the conservation of health records for 5 years as required by current legislation. The User has the right to access a copy of the medical record or individual assessments upon presentation to the Secretariat of the application signed by the same correlated by the request of his or her Family Doctor or a Specialist and to provide for the payment of an administration fee of 5 The structure guarantees the delivery of the copy within a week of the request.
RECEPTION OF USERS AND DISABLE RECEPTION OF USERS AND DISABLE PERSONS PERSONS The Sports Medicine Center is located inside the Spes Arena on the first floor, is equipped to accommodate all types of users who request, people suffering from particular diseases (obesity, hypertension, asthma, post-infarction, epilepsy, etc. .) and Disabled athletes (Mount Stairs and Suitable Restrooms located on the ground floor). All the people who have to undergo the competitive and non- competitive sports medical examination are welcomed by the secretary who provides the various forms to be filled out. After completing the forms, the secretariat proceeds to enter the data in the specific program, the performance is paid if required. Finally the user is directed to the locker rooms and the visit procedure begins. At the end of the visit, if requested and / or in case of urgency if there are no contraindications, the certificate is issued immediately.
LAW MAY 27 LAW MAY 27 1991 N.76 PROTECTION OF 1991 N.76 PROTECTION OF MINOR ATHLETS/USERS MINOR ATHLETS/USERS Ratification and execution of the convention on the rights of the child, made in New York on November 20, 1989. All the items listed in the aforementioned Convention on the Rights of the Child are guaranteed and respected in this case the FIRST PART showing the Articles from number 1 to number 41 inclusive; the SECOND PART showing Articles 42 to 54 inclusive (to be completed and supplemented) MISSION AND OBJECTIVES The objectives of the CMS are to carry out, while always improving the quality, competitive and non- competitive fitness visits in compliance with the law 18/02/1982 and later and the Veneto Region. Sports doctor visits are planned and modulated by meeting the requirements and requests of users and sports clubs and various promotion bodies. The implementation of the visit and the relative certification of suitability is planned taking into account that it is a primary prevention visit, implementing all the health policies to declare the healthy subject and possibly being able to carry out the checks to settle any doubts diagnostic. The sport suitability service is activated for the release of the competitive sports fitness certificate also for disabled people and / or people with pathologies that do not jeopardize their release. OBJECTIVES FOR TYPE AND VOLUMES / USER BASIN Visits of competitive medical sports mainly for winter sports (Alpine and Nordic skiing, Ice Hockey, Skeleton, Sledding, Artistic Skating and Speed, Bob, Curling, Biathlon), growing in recent years between 2017 and 2018 the others sports including Athletics, Football, Rugby, Tennis, Canoeing, Cycling, Horse Riding, Karate, Fencing, Sport Climbing, Roller Skating, etc.
CENTER OF MEDICINE OF SPORT OF BELLUNO CENTER OF MEDICINE OF SPORT OF BELLUNO ORGANIGRAMMA AND FUNCTIONING OF FRAMES ORGANIGRAMMA AND FUNCTIONING OF FRAMES Rev. 05/19 Rev. 05/19 Direzione Generale (DrG) Dott. Carlo Azzalini Strategic and Operational Planning, Definition of Responsibilities and Processes, Privacy and Information System Management, Assignment of Resources, Human Resources Management and Training, Reports and Complaints Direzione Sanitaria (DrS) Sicurezza (SIC) Dott. Andrea Zerbio Dott. Carlo Azzalini RSSP, Users and Personnel Security, Fire Officer Health Supervision and Patient Safety, Evaluation and Improvement of Performance Quality Segreteria Amministrativa Equipe Medicina dello Sport Struttura eRisorse Tecniche (SRT) Alessia Ceol (SeR.) (Medico Visitatore e Certificatore, Cardiologo, Consulenti) Dott. Carlo Azzalini Fosca lante (SeA) Checks and Maintenance, Health Material Management and Drugs Mocellin Erica (SeA) (Vedi Elenco Specialisti) Booking Management, Patient Reception, Administrative Management, Privacy, Complaints, Health Documentation Management and Archive Preparation and Patient Information, Execution visits and therapies, Patient Assistance and Accompaniment, Health Documentation Editor Addetto Sanificazione (San) Personale Infermieristico CLF Cleaning and sanitizing environments, furnishings and equipment Armellini Sara (Inf.Resp.) ,Facchin Michele,Tibolla Loredana Preparation and reorganization of the clinic, preparation and accompaniment of the patient, assistance during visits and examinations
WAITING TIMES WAITING TIMES AND CERTIFIED DELIVERY DELIVERY AND CERTIFIED Waiting times for visits vary depending on the period: From September to January they are around 3-4 weeks on average; From February to April they are around 2-3 weeks on average; From May to July they are on average 1 week or less. However, a space is always reserved for urgent certifications with a new possibility of being able to do the same day of the request. The competitive or non-competitive certificate, if requested at the time of booking, can be issued immediately after the visit.
SPORT MEDICINE SERVICE SPORT MEDICINE SERVICE The Service is provided by Medical Specialists in Sports Medicine They are carried out: Agonistic Sports and Not Medical Visits for all athletes of all ages, Maximum Oxygen consumption test (VO2 Max), Instrumental examinations: ECG with monitoring, Ergometric Maxima Test, Spirometry, Urine test, Eye examination.
SERVICES OF CARDIOLOGY SERVICES OF CARDIOLOGY The Service is provided by Medical Specialists in Cardiology. They are carried out: Cardiological visits, Maximum exercise tests, Instrumental examinations such as echocardiography and Holter.
GENERAL INFORMATION GENERAL INFORMATION Ample parking adjacent to the structure User Changing Rooms Accessibility for disabled people with Staircase and Eligible Services The Medical and Nursing Staff is provided with specific qualifications and is registered to the relevant Orders or Professional Colleges. The Organ includes: Health Director, Specialist Doctors, Nurses Professional and secretarial and administrative staff.
HOW TO REACH US HOW TO REACH US The Sports Medicine Center is located inside the Spes Arena of Belluno (formerly Palaghiaccio) next to the Municipal Pool of Lambioi on the first floor. Directions to signs for the precise achievement. The address is: Viale Dendrofori 4/6, 32100 Belluno (BL). For the detailed map refer to the site: www.Google.it/maps inserting viale Dendrofori 4/6.
CONCLUSION CONCLUSION Sport cannot be reduced only to a question of goals and medals, of cups, records and goals cut both to the sound of billions and live broadcasts. Sport is something higher and more noble: it is the privileged vehicle for the integral formation of man, attentive to the values of solidarity, work, sacrifice, justice. A vehicle that forms and helps to grow, and condemns all forms of shortcuts to reach impossible dreams and ephemeral riches, also resorting to make-up and, sometimes, even to doping ". (Holy John Paul II)
