Comprehensive Business Review Fall 2013: Marketing Concepts and Economic Utilities

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This review covers various aspects of business and marketing concepts from the Fall of 2013, including discussions on market segmentation, understanding consumer needs, economic utilities, and discretionary income expenditures. Key topics such as market definition, market segmentation, and economic utilities are explored through true/false statements.


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  1. Review Fall 2013 True/False In business, a marketing concept will list information such as ethnic background, age, income & geographic location.

  2. False

  3. True/False People who share similar needs and wants and who can purchase your products are called a market.

  4. True

  5. Understanding ethnic backgrounds and household income is part of market segmentation.

  6. True

  7. Buy one get one example of distribution

  8. False

  9. Miniature Golf provides ?

  10. service

  11. Which economic utility increased when fast food restaurants began accepting credit cards?

  12. possession utility

  13. Which of the utilities is not directly related to marketing?

  14. Form

  15. Which of the following purchases would most likely be made with discretionary income? a. fruits and vegetables c. underwear and socks a three- bedroom house b. magazine subscriptions d.

  16. magazine subscriptions

  17. Informing, persuading, or reminding potential customers about a product or service is called ____________________.

  18. promotion

  19. Retailers offer their customers installment or layaway plans in order to increase the ____________________ utility of their products.

  20. possession

  21. The employees of a home improvement warehouse are expert craftspeople who enjoy giving their customers advice about do-it- yourself projects. The employees' advice increases the ____________________ utility of their goods.

  22. information

  23. After conducting market research, Whole Breads Inc. decides to introduce a new low carb muffin to increase their sales. What basic marketing strategy applies? ____________________

  24. product planning

  25. When demand and production for a product increases in the world of Marketing, what usually decreases? ____________

  26. prices

  27. A combination of geographic, demographic and psychographic data about a group of people can be used to create a customer ____________________.

  28. profile

  29. Information about the values and attitudes that shape consumers' lifestyles is called ____________________.

  30. psychographics

  31. Expectations that reflect a marketing plans objectives is called a(n) _________________________.

  32. performance standard

  33. Political, economic, socio-cultural and technological are four areas that make up the _________________________.

  34. environmental scan

  35. The current state of the ____________________ is of interest to all businesses because it will shape both business costs and consumer spending.

  36. economy

  37. Businesses that buy products for use in their operations

  38. industrial market

  39. Deciding how much to charge for goods and services

  40. pricing

  41. Percentage of total sales generated by competing companies

  42. market share

  43. Providing customers with goods and services they want

  44. selling

  45. The added value of a product in economic terms

  46. utility

  47. Deciding how goods get into customers hands

  48. channel management

  49. Obtaining, developing, or improving a product

  50. product/service management

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