Challenges and Trends in Respectful Workplace Practices
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Respectful Workplace
Challenges & Current Trends
Defining Respectful Workplaces
Making Snap Judgements/Staying
Away from Biases
Changes & Emphasis of WIOA and EO
Processes & Procedures of Complaints
Partnering Together
Leading Change (Can’t Take the Same
Approach to Achieve Different Results
Ways to Participate
Ways to Participate
What are the characteristics of a respectful workplace?
Challenges & Current Trends
Challenges & Current Trends
Hostile Environments including Work
Hostile Environments including Work
NOT VALUING PEOPLE
Yelling, shouting and or using profanity
Spreading malicious rumors or gossip
Demeaning, belittling or humiliating someone
Demeaning, belittling or humiliating someone
Abuse of authority, undermining another’s
Abuse of authority, undermining another’s
career
career
Unwelcome remarks, innuendoes or taunting
Unwelcome remarks, innuendoes or taunting
Racial or ethnic slurs, including derogatory
Racial or ethnic slurs, including derogatory
nicknames
nicknames
Humiliation of staff in front of co-workers
Humiliation of staff in front of co-workers
Actual or threatened physical assault
Actual or threatened physical assault
Threatening or bullying
Threatening or bullying
A respectful workplace is one where all employees are
A respectful workplace is one where all employees are
treated fairly, difference is acknowledged and valued,
treated fairly, difference is acknowledged and valued,
communication is open and civil, conflict is addressed early
communication is open and civil, conflict is addressed early
and there is a culture of empowerment and cooperation.
and there is a culture of empowerment and cooperation.
Under the WIOA nondiscrimination
regulations, it’s:
Governors,
and/or
. . .
LWDA grant recipients . . .
and
EO Officers!
Two options --
complainant
gets to decide where
to file
Recipient level
Civil Rights Commission (CRC)
Recipient Level
WIOA’s decentralized structure =
individual
recipients,
states and/or local areas decide who
processes complaints
Service providers = Governor or LWDA grant
recipient publishes complaint processing procedures
Recipient Level (continued)
If a complainant files a complaint at the recipient
level
The recipient must process it – can’t just refer it to
CRC!
If a complainant files both at the recipient level and
with CRC, CRC will defer processing until the
recipient process is completed (or until 90 days have
passed)
Recipient Level (continued)
If a complainant files both at the recipient level
and with CRC
The CRC will defer processing until the recipient
process is completed (or until 90 days have
passed)
Complaints must be filed in writing
Required Elements of Procedures
Initial written notice that complaint has been
received
Written statement of the issues or
Lack of notice of Jurisdictions (5 days)
Period for fact finding
Period for attempted resolution
Written notice of Final Action
Acknowledgement of Complaint
Notice of right of representation
Notice of rights (EO Notice 29 CFR)
Notice that complainant has the right to receive
at no costs such auxiliary aids and services,
language assistance services and translation
services
It is not administrative procedures, procedures for
processing complaints, but about the state and the
partners creating a proactive environment that
values and receives all without judgement or bias.
Understand the recipient’s obligation to prevent
harassment.
It is about Responsibility of the Recipient
Living by the EEOC identified Core Principles
including committed and engaged leadership
Strong and comprehensive complaint procedures
Trusted complaint procedures
Financial, Funding
Accountability
Increases Productivity and Engagement
Fosters and embraces diversity
Strengthens Relationships (Issues versus Personal)
A culture of fairness and equity
Employer to Employee (or potential employee)
Co-worker to co-worker
From a supervisor or from a subordinate
Man to Woman or Woman to Man
Man to Man or Woman to Woman
Comments about a persons friends or family or
relationships (ex: wife, girlfriend or child)
Labor & Workforce will partner with LWDA to train
all staff on WIOA/Nondiscrimination regulations,
civil rights laws, protected classes, procedures,
diversity initiatives, etc. during the first half of
2018
We will partner together to ensure
“No individual shall be excluded from
participation in, denied the benefits of,
subjected to discrimination under, or denied
employment in the administration of or in
connection with, any such program or
activity because of…
Race
Color
Religion
Sex
National Origin
Age
Disability
Political Affiliation or belief
Citizenship status (for beneficiaries,
applicants, & participants only)
Participation in a WIOA Title I Program (for
beneficiaries, applicants, & participants
only)
Explore the dynamics of creating a respectful workplace, including defining characteristics, recognizing disrespectful behaviors, and promoting a culture of fairness, communication, and empowerment. Discover the importance of addressing biases, making sound judgments, and staying away from hostile environments to lead positive change in work environments.
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Presentation Transcript
Respectful Workplace Challenges & Current Trends Defining Respectful Workplaces Making Snap Judgements/Staying Away from Biases
Changes & Emphasis of WIOA and EO Processes & Procedures of Complaints Partnering Together Leading Change (Can t Take the Same Approach to Achieve Different Results
Ways to Participate PRISONER: Another meeting from which there is no escape! TOURIST: What can these people do for me? PARTNER: How can I help make this successful?
Challenges & Current Trends Hostile Environments including Work
NOT VALUING PEOPLE Yelling, shouting and or using profanity Spreading malicious rumors or gossip Demeaning, belittling or humiliating someone Abuse of authority, undermining another s career Examples of Disrespectful behavior & Harassment
Unwelcome remarks, innuendoes or taunting Racial or ethnic slurs, including derogatory nicknames Humiliation of staff in front of co-workers Actual or threatened physical assault Threatening or bullying Examples of Disrespectful behavior & Harassment
Respectful workplace defined: A respectful workplace is one where all employees are treated fairly, difference is acknowledged and valued, communication is open and civil, conflict is addressed early and there is a culture of empowerment and cooperation.
Under the WIOA nondiscrimination regulations, it s: Governors, and/or . . . LWDA grant recipients . . . and EO Officers!
Two options -- complainant gets to decide where to file Recipient level Civil Rights Commission (CRC)
Recipient Level WIOA s decentralized structure = individual recipients, states and/or local areas decide who processes complaints Service providers = Governor or LWDA grant recipient publishes complaint processing procedures
Recipient Level (continued) If a complainant files a complaint at the recipient level The recipient must process it can t just refer it to CRC! If a complainant files both at the recipient level and with CRC, CRC will defer processing until the recipient process is completed (or until 90 days have passed)
Recipient Level (continued) If a complainant files both at the recipient level and with CRC The CRC will defer processing until the recipient process is completed (or until 90 days have passed)
Complaints must be filed in writing Required Elements of Procedures
Initial written notice that complaint has been received Written statement of the issues or Lack of notice of Jurisdictions (5 days) Period for fact finding Period for attempted resolution Written notice of Final Action
Acknowledgement of Complaint Notice of right of representation Notice of rights (EO Notice 29 CFR) Notice that complainant has the right to receive at no costs such auxiliary aids and services, language assistance services and translation services
It is not administrative procedures, procedures for processing complaints, but about the state and the partners creating a proactive environment that values and receives all without judgement or bias. Understand the recipient s obligation to prevent harassment.
It is about Responsibility of the Recipient Living by the EEOC identified Core Principles including committed and engaged leadership Strong and comprehensive complaint procedures Trusted complaint procedures
Financial, Funding Accountability Increases Productivity and Engagement Fosters and embraces diversity Strengthens Relationships (Issues versus Personal) A culture of fairness and equity
Discrimination & Harassment can be Employer to Employee (or potential employee) Co-worker to co-worker From a supervisor or from a subordinate Man to Woman or Woman to Man Man to Man or Woman to Woman Comments about a persons friends or family or relationships (ex: wife, girlfriend or child)
Labor & Workforce will partner with LWDA to train all staff on WIOA/Nondiscrimination regulations, civil rights laws, protected classes, procedures, diversity initiatives, etc. during the first half of 2018 We will partner together to ensure
No individual shall be excluded from participation in, denied the benefits of, subjected to discrimination under, or denied employment in the administration of or in connection with, any such program or activity because of
Race Color Religion Sex National Origin Age
Disability Political Affiliation or belief Citizenship status (for beneficiaries, applicants, & participants only) Participation in a WIOA Title I Program (for beneficiaries, applicants, & participants only)
