Challenges and Implications of Labor Shortages in the Restaurant Industry

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Labor shortages in the restaurant industry, exacerbated by the COVID-19 pandemic, have led to operators facing challenges such as reduced hours of operation. To attract employees, operators are offering increased wages and benefits. The future implications include potential increases in menu prices and a decrease in the frequency of dining away from home, which could impact sales and survival of some operators. The industry is navigating through uncertainties related to federal minimum wage increases and rising food costs.


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  1. Restaurant Restaurant Labor Labor Current Analysis and Future Implications

  2. Labor Shortage The shortage began prior to COVID. Employees sought higher paying jobs in other industries. COVID exacerbated the shortage primarily from stimulus payments, Federal Unemployment benefits and other financial aid available. 71% of operators report still being understaffed according to the most recent NRA survey. As a result of labor shortages, some operators are reducing their hours of operation, and in some cases, the days of the week they are open.

  3. Increased Wages To attract employees, many operators are now offering higher wages, signing bonuses, 90-day bonuses, and benefits packages including health insurance, retirement and paid vacation. According to the U.S. Bureau of Labor Statistics, Average Hourly Earnings in the Leisure and Hospitality Industries increased by 12.77% in the past 12 months. (August 2021- $16.60 compared to August 2020- $14.72)

  4. Increased Wages Many local operators now offer the following range of wages: Front of House (Servers, Bartenders, Hostesses) Servers/Bartenders- $2.13 (Tipped Employee Wage) + Tips Fine Dining Yields as much as $25/Hour Hostesses $9 - $16/Hour Back of House (Chefs, Line Cooks, Dishwashers) $9 - $20/Hour

  5. Future Implications Federal Minimum Wage and Tipped Employee Wage Increase? When and How Much? A minimum wage increase affects all employees, even those making more money by virtue of their skills or seniority. Food Costs Continue To Rise. The USDA predicts the following increases in 2021: Beef- 14-17% Poultry- 19-22% Pork- 18-21% Vegetables- 15-18%

  6. Future Implications Increases in Prime Costs (Food and Labor) Result in Increased Menu Prices as Operators Attempt to Protect Profit Margins. Menu Prices Have Increased by 4.4% in the Past 12 Months (Compass Restaurant Consulting & Research, August 2021)

  7. Industry Impact Frequency of Dining Away From Home Decreases Overall Decrease in Sales Some Operators Will Not Survive

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