Incident Management System Workflow for RWCs Using JIRA
This incident management system for Regional Warning Centers (RWCs) using JIRA helps streamline the process of raising, evaluating, and resolving issues. Users can raise new tickets, track status updates, propose solutions, and escalate incidents if necessary. With designated roles and clear workflo
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Roles and Responsibilities in WDQMS: Operations of Regional WIGOS Centres (RWCs)
Exploring the operational aspects of Regional WIGOS Centres (RWCs) within the framework of the WIGOS Operational Phase (2020-2023). Learn about the critical functions, including metadata management, performance monitoring, and incident management. Discover the support provided to RWCs and optional f
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Incident Management System Workflow for RWCs using JIRA
Description of the workflow and system processes involved in the Incident Management System for Regional Warnings Centres (RWCs) utilizing JIRA. The system allows RWCs to evaluate issues, raise new tickets, escalate incidents, propose solutions, and track the resolution progress with input from vari
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Understanding Incident Management System for Regional WIGOS Centres
Incident Management System (IMS) plays a crucial role in resolving issues within the WIGOS Data Quality Monitoring System (WDQMS) process for Regional WIGOS Centres (RWCs). IMS for RWCs is a key operational tool alongside OSCAR/Surface and WDQMS Webtool. It is hosted by the European Centre for Mediu
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