Workplace Skills: Leadership Conflict Mitigation Strategies
Explore the impact of conflict on individuals and groups, learn how conflict can be managed positively, understand conflict mitigation skills, and practice using the Open The Front Door (OTFD) formula for effective conflict resolution in various scenarios.
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Presentation Transcript
Opening the Door Workplace Skills: Leadership Essential Questions How can conflict negatively affect an individual or a group? How can conflict positively affect an individual or a group? How can conflict mitigation skills affect the results conflict has on a relationship?
Opening the Door Workplace Skills: Leadership Students will understand Conflict must happen in order for relationships to continue to develop. Conflict develops from many sources. Using the Open The Front Door (OTFD) conflict mitigation formula can positively affect the management of conflict. Conflict mitigation differs from conflict avoidance.
Opening the Door Workplace Skills: Leadership Students will know The components of the OTFD formula.
Opening the Door Workplace Skills: Leadership Students will be able to Compare and contrast the terms (observation, thought, feeling and desire) associated with the Open the Front Door (OTFD) conflict mitigation tool. Demonstrate the use of the OTFD model through fictitious characters. Create a mind map to demonstrate different situational uses of OTFD.
Workplace Skills: Leadership What is one common conflict you face at home, in school and with your friends outside of school?
Workplace Skills: Leadership Objectives: Compare and contrast the terms (observation, thought, feeling and desire) associated with the Open the Front Door (OTFD) conflict mitigation tool. Demonstrate the use of the OTFD model through fictitious characters. Create a mind map to demonstrate different situational uses of OTFD.
Workplace Skills: Leadership OTFD Observation Thought Feeling Desire
Workplace Skills: Leadership Observation I noticed I saw I heard I observed Thought That made me think That makes me think The thought that entered my mind after that observation was
Workplace Skills: Leadership Feeling I feel sad I feel angry I am upset I am concerned I am disappointed Desire I hope that from this point forward My hope is that we can Let s work together to accomplish
Workplace Skills: Leadership How have you typically resolved conflict prior to learning about the OTFD model? How do you think the conflict resolution would have looked differently if the conflict had been resolved differently using the model? OTFD Review Observation Thought Feeling Desire
Workplace Skills: Leadership Mind Mapping www.popplet.com
