Child Online Safety Initiatives in Kenya: Presentation at the 2019 ITU Council Working Group

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Rachel Alwala, Assistant Director of Communications and External Affairs in Kenya, presents on Child Online Safety Initiatives at the 2019 ITU Council Working Group. The presentation covers the role and mandate of the Communications Authority of Kenya, children and young Kenyans' internet usage patterns, and Kenyan teenagers' preference for accessing the internet via smartphones.


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  1. Child Online Safety Initiatives in Kenya Child Online Safety Initiatives in Kenya Presentation at the 2019 Presentation at the 2019 ITU Council Working Group on Child Online Protection ITU Council Working Group on Child Online Protection By: Rachel By: Rachel Alwala Alwala Assistant Director/Communications and External Affairs Assistant Director/Communications and External Affairs

  2. Role and Mandate of CA Role and Mandate of CA Licensing Licensing communications communications services services Protection of Protection of consumers consumers Promote, Develop, Promote, Develop, Enforce fair Enforce fair Competition Competition Regulation of Regulation of Broadcasting Broadcasting Enforcement of Enforcement of Regulations & Regulations & Licence Conditions Licence Conditions Universal Access Universal Access Manage Radio Manage Radio Spectrum & Numbering Spectrum & Numbering Resources Resources Type approval of Type approval of Equipment Equipment

  3. Children and Young Kenyans Children and Young Kenyans Accessing the Internet in Kenya Accessing the Internet in Kenya (12 (12- -17 Years) 17 Years) 2-3 times a month 9% Several Times a Day 24% 2-3 times a week 42% Once a Day 25% UNICEF, 2013

  4. Kenyan Teenagers prefer to use smartphone to Kenyan Teenagers prefer to use smartphone to access the Internet >>> private and portable access the Internet >>> private and portable Preferred means of access Reasons for choice of device/location Smartphones often have to be concealed as many schools prohibit their use used with bundles Smartphone or school computer At School School computers are subject to monitoring by librarians or IT teachers Smartphones allow teenagers more privacy in their browsing Smartphone, laptop or home computer At Home Laptops and home computers are often shared among family members subject to greater scrutiny A preferred location for younger and lower SEC users no smartphones Cyber caf computers At the Cyber A breeding ground for exposure to pornography little to no monitoring While most online access is centered around these three locations, teenagers claim to be accessing the internet anywhere and at any time. Locations with free Wi-Fi are particularly popular among the youth as it allows them to save on the bundle spending (CA, 2015) 4

  5. Online Environment Risks and Vulnerabilities Live, Learn Play et

  6. Previous Research Initiatives on Previous Research Initiatives on COP in Kenya COP in Kenya Beyond Borders: An Exploratory Study on Child Online Safety in Kenya , Cradle and Plan International, 2010 A (Private) Public Space: Examining the Use and Impact of Digital and Adolescents in Kenya, UNICEF, 2013 Child Online Protection Qualitative Research through Focus Group Discussions Authority of Kenya, 2014, Baseline Survey on Online Child Sexual Exploitation in Mombasa, Nairobi, Nakuru and Kisumu Counties, Kenya, Oct 2018, Terres Des Hommes Social Media Among by Communications

  7. Previous Initiatives on COP in Kenya Previous Initiatives on COP in Kenya Workshops/Forums Workshops/Forums Protecting Children In Cyberspace: Whose Responsibility Is It? Consumer Forum at CA s ICT Week: Presentations and discussions with Industry and stakeholders on Child Online Protection Google s Web rangers Program National Stakeholders workshop on development of National framework for the protection of Children in cyber space; 2015;2017

  8. Previous Initiatives on COP in Kenya Previous Initiatives on COP in Kenya Awareness Awareness Safer Internet Day Safer Internet Day Watoto Watch Web Rangers Program (Google and CODE-IP) Representatives from Safaricom, Facebook, Watoto Watch, UNODC, GSMA and CA

  9. CA CA s Child Online Protection s Child Online Protection Campaign Campaign An Inspirational campaign targeted at all stakeholders to protect children s learning purpose in cyberspace An online protection campaign that prepares us to handle the revolution responsibly for our children. Goal Goal To create awareness and education that will minimize risk and vulnerabilities our children face in Cyberspace and trigger other stakeholders into action. Objective Objective My child learns the good, the bad and the ugly all in the same space The Issue The Issue

  10. Campaign Roll Out Plan Campaign Roll Out Plan Phase I Parents, Guardians - Endorse Guardian Message Awareness and education 360 Degree Media Campaign Education and engagement on what to watch out for in cyberspace School Outreach activities Phase II Children/Youth - Provoked to report Phase III Policy Makers - Act on Reports Develop Policy and Direction

  11. Launch of Child Online Protection Launch of Child Online Protection Campaign Campaign The Guardian of Learning The Guardian of Learning Dr Fred Matiang i, the then Cabinet Secretary, Ministry of Information, Communication and Technology launching the COP Campaign during the Kenya Primary School Head Teachers Association, 11th Annual Delegates Conference (Over 10,000 Head Teachers)

  12. Engagements at the Engagements at the COP Launch COP Launch

  13. Activities of COP Campaign Activities of COP Campaign 3 month Media Campaign (TV, Digital TV, Radio, magazines, Bill boards, Mini-site and Social media http://www.ca.go.ke/childonlineprotection/ Engagement with Partners Partners Meetings to progress plan for Phase II Supported and participation in Industry activities and initiatives in Child Online Protection Media interviews

  14. Publication of Guide on Publication of Guide on Online Safety Online Safety In line with ITU Guidelines on COP Online Risks and Vulnerabilities SMART Rules Guidelines for Children, parents Teachers and Guardians

  15. Other ongoing activities Other ongoing activities Bloggers Engagement Forum (#BeTheCOP- trending)

  16. Previous Previous Initiatives Initiatives Targeting Teachers Targeting Teachers Kenya Secondary School Heads Association (KESSHA) 41st and 42nd Conference

  17. Previous Previous Initiatives Targeting Initiatives Targeting Children Children 2nd and 3rdAnnual Congress Children s Government

  18. Collaboration and Partnership Collaboration and Partnership Ministries, Departments and Agencies Ministry of Information, Communications and Technology Ministry of Labour and Social Protection Ministry of Education National Communications Secretariat (NCS) National Council for Children Services (NCCS) Department of Children s Services (DCS) Kenya Film Classification Board National Kenya Computer Incident Response Team Coordination Center (National KE-CIRT/CC)

  19. Collaboration and Partnership Collaboration and Partnership Law enforcement agencies Law enforcement agencies The Kenya Police Cybercrime Unit, Directorate of Criminal (CID) Industry Industry Communication Service Providers (Safaricom, Airtel, Telkom) GSMA Google UN Agencies UN Agencies UNICEF ITU Non Non- -state actors state actors Child Line Kenya Plan international The Cradle Foundation Kenya Scouts Kenya Association of Professional Counselors Terres Des Hommes Kenya Girl Guide Association Kenya Primary School Headteachers Association (KEPSHA) CODE-IP

  20. Efforts to Co Efforts to Co- -ordinate Reporting Mechanisms Reporting Mechanisms ordinate Directorate of Criminal Investigation Cyber Crime Unit Tel +254 20 512090/1 National Police Service 24 Hour: 999/112 National Cybersecurity Center Email: incidents@ke- cirt.go.ke Tel:+254 703 042 700; +254- 730-172700 24 Hr Emergency Helpline 116 (Free Call) Email: 116@childlinekenya.co.ke

  21. COP Campaign Phase II : COP Campaign Phase II : Areas of Focus Areas of Focus Partnershi p and Support of Industry initiatives Training and Capacity Building Outreach Activities (Schools) Advertisin g and Publicity Technical Tools Consumer Education Curriculum Development and Training Manuals Review of Legal and Regulatory Tools Research National Framework on COP/ Action Plan

  22. Policy and Legislative Framework Policy and Legislative Framework Kenya Constitution, 2010 Right to Freedom and Security, Right to the protection of health, safety and economic interests Article 29( D), 46) Article 53, recognizes the need for all children to be protected from abuse, neglect, harmful cultural practices, all forms of violence, inhumane treatment and punishment and hazardous or exploitative labor. National Children Policy National Cyber Security Strategy Kenya ICT Sector Policy, 2006 National Plan of Action for Children in Kenya United Nations Convention on the Rights of the Child The African Charter on the Rights and Welfare of the Child (Section 5.12; 4.35. 4.33)- Reviewed The Computer Misuse and Cyber Crime Act, 2018 The Sexual Offences Act, 2006 The Kenya information and Communications Act, 1998 Children s Act No. 8 of 2001 The Kenya Information and Communications (Electronic Certification and Domain Name Administration) Regulations, 2010 Kenya s National Kenya s National Computer Incident Computer Incident Response Response Team/Co Team/Co- - ordination Centre ordination Centre (National KE (National KE- - CIRT/CC) CIRT/CC) The Kenya Information and Communications (Consumer Protection) Regulations, 2010 The Kenya Information and Communications (Broadcasting) Regulations, 2009 National Public Key Infrastructure (NPKI) Programming Code

  23. Other Policy and Legislative Initiatives Other Policy and Legislative Initiatives Increasing capacity of Kenya s National Cyber Security Center Incorporation of Online safety measures in new ICT Policy Development of Regional (EACO) guidelines on Child Online Protection Development of National Framework for the Resolution of Child Online Protection Complaints

  24. A National Focus on COP A National Focus on COP Practical initiative on child online protection (Policy, Education, Awareness) multilateral, multi-stakeholder national CA in collaboration with ITU has developed a Framework agreement and project document for the development of a national Strategy on COP in Kenya. Currently undergoing approval process at Ministerial and Cabinet level.

  25. Capacity Building Capacity Building Equip relevant stakeholders with appropriate information CA in Phase II of programme Engaged the African Telecommunications Institute (AFRALTI) - ITU Center of Excellence - to develop a Child Online Protection Capacity Building Programme Courses to Commence in November 2019 Engaged the Kenya Development (KICD) on the inclusion of Child Online Protection and Safety in the Curriculum. Awaiting progress from KICD Advanced Level Institute of Curriculum

  26. Public Awareness Public Awareness Information and content targeted at various audiences Safer internet Day (Annual event) Kenya National Scouts Jamboree, meetings and conferences Kenya Music Festival (Annual Event; Targets over 3 Million Children; over 100 performances on COP) Kenya National Drama and Film Festivals (Annual Event; Targets over 3 Million Children; 10 performances in Play and Spoken Word on Child Online Protection Cybersecurity Month ( Annual event; October) TV and radio talk shows

  27. Desired Impact of COP Programme Increased levels of knowledge and skills in responsible internet use Improved decision making and behavior of consumers especially children in cyberspace Increased confidence level amongst the consumers to make complaints Reduced exposure levels of children to risks and vulnerabilities Making the Internet a safer environment

  28. Thank You cpa@ca.go.ke; info@ca.go.ke www.ca.go.ke

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