NHS People Support Programs for Health and Wellbeing

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Our
 
offer
 
to
 
you
 
 
The NHS People Plan sets out a series of national health and
wellbeing ambitions that aim to create cultures of wellbeing across
the NHS, where colleagues feel looked after and cared for.
 
Through the response to the pandemic and n
ow
 
more
 
than
 
ever,
our NHS people
 
deserve
 
a comprehensive
 
package
 
of 
emotional,
psychological
 
and
 
practical
 health and wellbeing
 
support.
 
As well as the national intentions outlined in the NHS People Plan, a
range 
of 
guides, apps and resources that aim 
to
 
support
 both your
individual
 
wellbeing
 and that of 
your 
team 
 
are available
 
at:
www.england.nhs.uk/people
 
You can also contact the national team
      By email: 
ournhspeople.hwb@nhs.net
      By Twitter: @people_nhs
 
All offers and resources outlined in this pack are correct as on April 2021.
 
Support
 
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We 
have a confidential 
staff 
support line, operated by 
the
Samaritans
 
and
 
free
 
to
 
access
 
from
 
7:00am
 
 
11:00pm,
 
seven
days
 
a
 
week.
 
This support 
line is here 
for when 
you’ve 
had a 
tough 
day, 
are
feeling
 
worried
 
or
 
overwhelmed.
 
Whatever
 
your
 
worries,
 
trained
advisers
 
can
 
help with
 
signposting
 
and
 
confidential
 
listening.
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We
 
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a confidential
 
bereavement
 
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line,
 
operated
 
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Hospice
UK
 
and
 
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8:00am
 
 8:00pm,
 
seven
 
days
 
a
 
week.
A
 
team
 
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bereavement
 
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and
 
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Regional Staff Mental Health Hubs
 
South Yorkshire and Bassetlaw Resilience Hub
ICS/STP Area: South Yorkshire and Bassetlaw
Phone: 03303800658
Email: sybhandwhub@tercltd.co.uk
Website: 
https://sybhealthandwellbeinghub.te
rcltd.co.uk/
 
West Yorkshire and Harrogate Health Care
Partnership Mental Health and Wellbeing Hub
ICS/STP Area: West Yorkshire and Harrogate
Phone: 0808 196 3833 (8am to 8pm including
weekends and bank holidays)
Website: Chat and text function is available
via 
https://workforce.wyhpartnership.co.uk/
Humber, Coast and Vale Resilience Hub
ICS/STP Area: Humber, Coast and Vale
Email: 
tewv.hcv-resiliencehub@nhs.net
Website: 
www.hcvresiliencehub.nhs.uk
 
North East and North Cumbria Staff
Wellbeing Hub
ICS Area: North East and North Cumbria
Email: 
necsu.nencicsmentalhealth@nhs.net
Phone: 0191 223 2030, available seven days a
week (including Bank Holidays) from 7am-
9pm.
Website: 
nhsjoinourjourney.org.uk/what-we-
are-doing/staff-wellbeing-hub/
To access the NENC Regional Staff Wellbeing
Diary, please use the following
link: 
www.mypersonalwellbeing.co.uk
 
#
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This programme has been developed to support any NHS colleagues who
identify as part of our Minority Ethnic workforce in NHS and ambulance trusts,
in maintaining their psychological wellbeing during this challenging time.
This individually tailored coaching support will focus on proactively supporting
you to process experiences, offload the demands of whatever you are
experiencing, deal with difficult conversations, develop coping skills and be
supported in developing practical strategies.
 
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C
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This is one to one wellbeing coaching support offer for Minority Ethnic NHS workforce in
NHS and ambulance trusts through COVID-19 and beyond.
Talking to a trained coach can help you process the experiences you are facing, develop
coping skills and importantly, develop practical strategies to manage the situation and
maintain your health and wellbeing, so you can carry on with your work and your life. It’s a
space for you to offload the demands of whatever you are experiencing, deal with difficult
conversations ensuring your wellbeing and resilience remains a priority.
All coaching sessions are free and confidential – details will never be shared with
employers. All coaching sessions are available via phone or video call, seven days a week
at a day and time that suits you.
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You can manage existing sessions or bookings 
here.
 
Individual Coaching offer
 
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We’ve
 
partnered
 
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Project5.org
 
to 
offer
 
free
, one to
one
, 
 
confidential
 
support
 
sessions
 
for o
ur
 
NHS
 
people.
 
NHS colleagues can access 
free
 
support
 
online
 
from 
a
team 
 
of
 accredited
 
clinical
 
psychologists
 
and
 
mental
health experts
.
 
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C
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C
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 and talking therapies
 
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A free service developed and funded by the Association of Christian Counsellors, who are offering up to 8 online
or telephone counselling sessions from qualified counsellors at flexible appointment times by video or telephone,
for:
 
NHS clinical and non-clinical staff working with Covid-19 patients in a hospital setting
Ancillary staff working in Covid-19 areas in hospital settings including cleaners, porters and mortuary workers
Paramedics and anyone working within the ambulance services caring for patients with Covid-19
 
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Free faith-based mental health counselling support for Muslims working in the NHS. Inspirited Minds and the
Lateef Project have partnered with the NHS to provide a confidential and Islamic-based counselling service for
our NHS people, delivered by qualified counselling therapists.
 
For more information, please visit: 
https://inspiritedminds.org.uk/nhs
https://www.lateefproject.org/get-support
 
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undefined
 
Wellbeing
 
apps
 
Throughout the pandemic, our NHS people have been offered 
f
ree access to a range of mental
health and wellbeing 
self help 
apps
.  Whilst we continue to review and develop a longer term
digital health and wellbeing offer, access to the current apps has now be
en
 
extended
.
 
Our NHS colleagues are invited to sign up to these apps, using their work email address, for
support with 
manag
ing
 
 
stress
 
and
 
anxiety,
 
build
ing
 
resilience,
 
aid
ing
 better
 
sleep,
 
and
 
tak
ing
 
a
moment
 
to
 
be
 
mindful
.
 
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Wellbeing
 
apps
 
D
a
y
l
i
g
h
t
Daylight
 
is
 
a
 
smartphone-based
 
app
 
that
provides help to people experiencing
symptoms of worry and 
anxiety, 
using
evidence-based cognitive behavioural
techniques,
 
voice
 
and
 
animation.
Free access has now been extended
until 30 June 2021.
 
H
e
a
d
s
p
a
c
e
Headspace is a science-backed app
in mindfulness and meditation,
providing unique tools and resources
to
 
help
 
reduce
 
stress,
 
build resilience,
and
 
aid
 
better
 
sleep.
 
Free access has now been extended
until 31 December 2021.
 
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Wellbeing
 
apps
 
L
i
b
e
r
a
t
e
Liberate Meditation offers culturally
sensitive  and diverse meditations and
talks that have  been curated for the
BAME community. The  app aims to help
reduce anxiety, alleviate  stress and
promote rest.
Free access has now been extended until
30 June 2021.
 
U
n
m
i
n
d
 
Unmind is a mental health platform that
empowers
 
staff
 
to
 
proactively
 
improve
their 
 
mental wellbeing. It includes digital
programmes designed to help with
stress, 
 
sleep, coping, connection,
fulfilment and 
 
nutrition.
 
Free access has now been extended
until 30 June 2021.
 
F
i
n
d
 
o
u
t
 
m
o
r
e
:
 
h
t
t
p
s
:
/
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l
l
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e
i
n
g
-
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p
s
/
 
Wellbeing
 
apps
 
M
o
v
e
m
e
n
t
 
f
o
r
 
M
o
d
e
r
n
 
L
i
f
e
Movement
 
for
 
Modern
 
Life
 
is
 
a
 
British 
 
online
yoga platform that brings 
 
together world
class yoga teachers, 
 
inspired movement
and mindfulness 
 
into
 
your
 
home
 
or
 
a
 
place
of
 
comfort.
Free access has now been extended until
30 September 2021.
 
S
l
e
e
p
i
o
 
Sleepio is a clinically evidenced sleep
improvement programme that is fully
automated and highly personalised, 
 
using
cognitive
 
behavioural
 
techniques 
 
to
 
help
improve
 
poor
 
sleep.
 
Free access has now been extended until
30 June 2021.
 
F
i
n
d
 
o
u
t
 
m
o
r
e
:
 
h
t
t
p
s
:
/
/
w
w
w
.
e
n
g
l
a
n
d
.
n
h
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.
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k
/
s
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s
-
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o
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/
s
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p
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-
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w
/
w
e
l
l
b
e
i
n
g
-
a
p
p
s
/
 
S
t
a
y
A
l
i
v
e
The 
Stay Alive 
app is a suicide prevention
resource for the UK, packed full of useful
information and tools to help 
you 
stay safe in
crisis.
 
You
 
can
 
use
 
it if
 
you
 
are
 
having
thoughts 
 
of suicide or if you are concerned
about 
 
someone
 
else
 
who
 
may
 
be
considering 
 
suicide.
 
Wellbeing
 
apps
 
B
r
i
g
h
t
S
k
y
Bright Sky is a free to download mobile app
providing
 
support
 
and
 
information
 
for
 
anyone
who may be in an abusive relationship or
those
 
concerned
 
about
 
someone
 
they
 
know.
The
 
app
 
is
 
also
 
available
 to
 
use
 
in
 
Polish,
Punjabi
 
and
 
Urdu.
 
F
i
n
d
 
o
u
t
 
m
o
r
e
:
 
h
t
t
p
s
:
/
/
w
w
w
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n
g
l
a
n
d
.
n
h
s
.
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k
/
s
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g
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r
-
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s
-
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r
t
-
n
o
w
/
w
e
l
l
b
e
i
n
g
-
a
p
p
s
/
 
 
Support for Nurses
 
15
 
FREE Intercultural Counselling Sessions for all Nurses
 
The North East and Yorkshire (NEY) NHSE&I Equality and Inclusion team are offering
a time limited pilot of intercultural counselling sessions to nurses within the North East
and Yorkshire region. Carried out by Nafsiyat Intercultural Therapy Centre who offer
intercultural psychotherapy and counselling to people from diverse cultural and
linguistic communities.
 
These sessions are targeted at nursing staff whose first language is not English.
Participants can self-refer to the service and will undertake a virtual assessment,
followed by up to 8 virtual sessions. The sessions will be held via Zoom/Phone.
 
This opportunity has placed for up to 27 referrals shared across NEY and is available
to all nurses working in NEY NHS Trusts or Primary.
 
Nafsiyat are happy accept referrals through their online form Please find attached
(
https://www.nafsiyat.org.uk/index.php/therapy-via-referral/
) or email:
admin@nafsiyat.org.uk
 or call: 020 7263 6947
 
Please mention your trust and that you are a nurse.
 
Support for parents
 
P
l
a
c
e
2
B
e
This offer developed to support children and families and carers has a series of 
The
 webinars
 
cover:
 
recovery
and
 
self-care, 
understanding
 
and
 
managing 
 
anxiety
 
in
 
uncertain
 
times, and understanding
 
loss
 
and
bereavement.
Place2Be
 
are offering 
an online
 
programme
 
of
 
expert
 
support
 
and
 
resources
 
for
 
keyworkers,
 
including
 
all
NHS
 
colleagues,
 
to 
support
 
the
 
mental
 
health
 
and
 
wellbeing
 
of
 keyworker
 
children.
 
The
 
programme
 
consists
 
of
 three
 
webinars
 
and
 
an
 
Art
 
Room
 
resource
 
pack
 
for
 
children
 
and
 
parents
 
and 
 
carers
to
 
craft
 
and
 
create
 
together.
 
F
i
n
d
 
o
u
t
 
m
o
r
e
:
 
h
t
t
p
s
:
/
/
w
w
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l
a
n
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t
i
o
n
s
/
s
u
p
p
o
r
t
-
o
f
f
e
r
s
/
 
Wellbeing
 
resources
: Financial health
 
F
i
n
a
n
c
i
a
l
 
h
e
a
l
t
h
 
a
n
d
 
w
e
l
l
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i
n
g
 
s
u
p
p
o
r
t
 
o
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r
s
 
g
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a
l
 
s
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f
o
r
 
p
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s
 
a
r
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t
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i
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f
i
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a
n
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s
 
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o
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p
l
e
 
w
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n
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f
i
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a
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l
 
a
d
v
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c
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r
e
g
a
r
d
i
n
g
s
u
p
p
o
r
t
i
n
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f
a
m
i
l
y
 
m
e
m
b
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r
s
 
a
b
r
o
a
d
 
p
l
e
a
s
e
 
s
p
e
a
k
 
t
o
 
y
o
u
r
 
l
o
c
a
l
 
o
r
g
a
n
i
s
a
t
i
o
n
s
 
We
 
recognise
 
that
 
this
 
is
 
a
 
difficult
 
time
 
for 
our
 
NHS
 
people
 
and
 
we
 
know
 
that
 
financial
 
concerns
 
have
consistently
 
been
 
in 
the
 
top
 
five
 reasons
 
our
 
people
 
call
 
the
 
free
 support
 
helpline
 
run by
 
the
 Samaritans.
 
We’ve
 
partnered
 
with
 
the
 Money
 
and
 
Pensions
 
Service
 
to
 bring
 
you
 
financial
 
wellbeing
 
support
 
to
 help
 
you
manage
 
your
 
finances
 
at
 
home
 
so
 
you
 
can:
 
 
 
 
 
 
Join
 
one
 
of our 
online
 
financial
 
wellbeing
 
events
Visit
 
the
 Money
 
and 
Pensions
 
Service 
for
 support,
 
guidance
 
and
 
tools
 
F
i
n
d
 
o
u
t
 
m
o
r
e
:
 
h
t
t
p
s
:
/
/
w
w
w
.
e
n
g
l
a
n
d
.
n
h
s
.
u
k
/
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u
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p
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-
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-
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-
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/
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The NHS offers a range of support programs to help manage the health and wellbeing of its staff, including confidential helplines, bereavement support, and regional mental health hubs. These initiatives aim to create a culture of wellbeing where healthcare workers feel supported and cared for. National resources and contacts are provided for emotional, psychological, and practical assistance. Access to these programs is vital for the overall well-being of NHS staff.


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  1. Supporting Our NHS People Helping you manage your own health and wellbeing whilst looking after others

  2. Our offer to you The NHS People Plan sets out a series of national health and wellbeing ambitions that aim to create cultures of wellbeing across the NHS, where colleagues feel looked after and cared for. Through the response to the pandemic and now more than ever, our NHS people deserve a comprehensive package of emotional, psychological and practical health and wellbeing support. As well as the national intentions outlined in the NHS People Plan, a range of guides, apps and resources that aim to support both your individual wellbeing and that of your team are available at: www.england.nhs.uk/people You can also contact the national team By email: ournhspeople.hwb@nhs.net By Twitter: @people_nhs All offers and resources outlined in this pack are correct as on April 2021. 2 |

  3. Support now Staff support line We have a confidential staff support line, operated by the Samaritans and free to access from 7:00am 11:00pm, seven days a week. This support line is here for when you ve had a tough day, are feeling worried or overwhelmed. Whatever your worries, trained advisers can help with signposting and confidential listening. Call: 0800 069 6222 Alternatively, you can text FRONTLINE to 85258 for support 24/7 via text Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/ 3 |

  4. Support now Bereavement support line We also have a confidential bereavement support line, operated by Hospice UK and free to access from 8:00am 8:00pm, seven days a week. Ateam of fully qualified and trained bereavement specialists are available to support you with bereavement and wellbeing issues relating to loss experienced through your work. Call: 0300 303 4434 Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/ 4 |

  5. Regional Staff Mental Health Hubs The staff mental health and wellbeing hubs have been set up to provide rapid access to local evidence-based mental health services and support where needed. The hub offer is confidential and free of charge for all healthcare staff. The hubs can offer you a clinical assessment and supported referral to the support that you need, such as talking therapy or counselling. It is separate and confidential from your organisation. They are open to all healthcare staff, from all services and settings Humber, Coast and Vale Resilience Hub ICS/STP Area: Humber, Coast and Vale Email: tewv.hcv-resiliencehub@nhs.net Website: www.hcvresiliencehub.nhs.uk South Yorkshire and Bassetlaw Resilience Hub ICS/STP Area: South Yorkshire and Bassetlaw Phone: 03303800658 Email: sybhandwhub@tercltd.co.uk Website: https://sybhealthandwellbeinghub.te rcltd.co.uk/ North East and North Cumbria Staff Wellbeing Hub ICS Area: North East and North Cumbria Email: necsu.nencicsmentalhealth@nhs.net Phone: 0191 223 2030, available seven days a week (including Bank Holidays) from 7am- 9pm. Website: nhsjoinourjourney.org.uk/what-we- are-doing/staff-wellbeing-hub/ To access the NENC Regional Staff Wellbeing Diary, please use the following link: www.mypersonalwellbeing.co.uk West Yorkshire and Harrogate Health Care Partnership Mental Health and Wellbeing Hub ICS/STP Area: West Yorkshire and Harrogate Phone: 0808 196 3833 (8am to 8pm including weekends and bank holidays) Website: Chat and text function is available via https://workforce.wyhpartnership.co.uk/ 5 |

  6. Counselling and Talking Therapies #Looking after you too: Coaching support for our Minority Ethnic colleagues This programme has been developed to support any NHS colleagues who identify as part of our Minority Ethnic workforce in NHS and ambulance trusts, in maintaining their psychological wellbeing during this challenging time. This individually tailored coaching support will focus on proactively supporting you to process experiences, offload the demands of whatever you are experiencing, deal with difficult conversations, develop coping skills and be supported in developing practical strategies. Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/support-for-our-diverse- colleagues/ 6 |

  7. Individual Coaching offer Looking After You Too: an individual coaching support offer for Minority Ethnic staff working in NHS and ambulance trusts This is one to one wellbeing coaching support offer for Minority Ethnic NHS workforce in NHS and ambulance trusts through COVID-19 and beyond. Talking to a trained coach can help you process the experiences you are facing, develop coping skills and importantly, develop practical strategies to manage the situation and maintain your health and wellbeing, so you can carry on with your work and your life. It s a space for you to offload the demands of whatever you are experiencing, deal with difficult conversations ensuring your wellbeing and resilience remains a priority. All coaching sessions are free and confidential details will never be shared with employers. All coaching sessions are available via phone or video call, seven days a week at a day and time that suits you. To book your first coaching session please click here. You can manage existing sessions or bookings here. Find out more: https://www.england.nhs.uk/supporting-our-nhs- people/support-now/support-for-our-diverse-colleagues/ 7 | 7 |

  8. Counselling and Talking Therapies Wellbeing support service: Project5.org We ve partnered with Project5.org to offer free, one to one, confidential support sessions for our NHS people. NHS colleagues can access free support online from a team of accredited clinical psychologists and mental health experts. Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/wellbeing-support-options/support-offers/ 8 |

  9. Counselling and talking therapies Islamic mental health and wellbeing service Free faith-based mental health counselling support for Muslims working in the NHS. Inspirited Minds and the Lateef Project have partnered with the NHS to provide a confidential and Islamic-based counselling service for our NHS people, delivered by qualified counselling therapists. For more information, please visit: https://inspiritedminds.org.uk/nhs https://www.lateefproject.org/get-support Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/support-for-our-diverse- colleagues/ Counselling support from the Association of Christian Counsellors This is a confidential service is open to people of all beliefs and none. You can also ask to be matched with a counsellor by ethnicity A free service developed and funded by the Association of Christian Counsellors, who are offering up to 8 online or telephone counselling sessions from qualified counsellors at flexible appointment times by video or telephone, for: NHS clinical and non-clinical staff working with Covid-19 patients in a hospital setting Ancillary staff working in Covid-19 areas in hospital settings including cleaners, porters and mortuary workers Paramedics and anyone working within the ambulance services caring for patients with Covid-19 Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/wellbeing- support-options/support-offers/ 9 |

  10. Wellbeing apps Throughout the pandemic, our NHS people have been offered free access to a range of mental health and wellbeing self help apps. Whilst we continue to review and develop a longer term digital health and wellbeing offer, access to the current apps has now been extended. Our NHS colleagues are invited to sign up to these apps, using their work email address, for support with managing stress and anxiety, building resilience, aiding better sleep, and taking a moment to be mindful. Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/wellbeing-apps/

  11. Wellbeing apps Headspace Headspace is a science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience, and aid better sleep. Daylight Daylight is a smartphone-based app that provides help to people experiencing symptoms of worry and anxiety, using evidence-based cognitive behavioural techniques, voice and animation. Free access has now been extended until 30 June 2021. Free access has now been extended until 31 December 2021. Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/wellbeing-apps/ 11 |

  12. Wellbeing apps Unmind Liberate Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing. It includes digital programmes designed to help with stress, sleep, coping, connection, fulfilment and nutrition. Liberate Meditation offers culturally sensitive and diverse meditations and talks that have been curated for the BAME community. The app aims to help reduce anxiety, alleviate stress and promote rest. Free access has now been extended until 30 June 2021. Free access has now been extended until 30 June 2021. Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/wellbeing-apps/ 12 |

  13. Wellbeing apps Movement for Modern Life Sleepio Sleepio is a clinically evidenced sleep improvement programme that is fully automated and highly personalised, using cognitive behavioural techniques to help improve poor sleep. Movement for Modern Life is a British online yoga platform that brings together world class yoga teachers, inspired movement and mindfulness into your home or a place of comfort. Free access has now been extended until 30 September 2021. Free access has now been extended until 30 June 2021. Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/wellbeing-apps/ 13 |

  14. Wellbeing apps BrightSky StayAlive Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know. The app is also available to use in Polish, Punjabi and Urdu. The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/wellbeing-apps/ 14 |

  15. 15 Support for Nurses FREE Intercultural Counselling Sessions for all Nurses The North East and Yorkshire (NEY) NHSE&I Equality and Inclusion team are offering a time limited pilot of intercultural counselling sessions to nurses within the North East and Yorkshire region. Carried out by Nafsiyat Intercultural Therapy Centre who offer intercultural psychotherapy and counselling to people from diverse cultural and linguistic communities. These sessions are targeted at nursing staff whose first language is not English. Participants can self-refer to the service and will undertake a virtual assessment, followed by up to 8 virtual sessions. The sessions will be held via Zoom/Phone. This opportunity has placed for up to 27 referrals shared across NEY and is available to all nurses working in NEY NHS Trusts or Primary. Nafsiyat are happy accept referrals through their online form Please find attached (https://www.nafsiyat.org.uk/index.php/therapy-via-referral/) or email: admin@nafsiyat.org.uk or call: 020 7263 6947 Please mention your trust and that you are a nurse. 15 |

  16. Support for parents Place2Be This offer developed to support children and families and carers has a series of The webinars cover: recovery and self-care, understanding and managing anxiety in uncertain times, and understanding loss and bereavement. Place2Be are offering an online programme of expert support and resources for keyworkers, including all NHS colleagues, to support the mental health and wellbeing of keyworker children. The programme consists of three webinars and anArt Room resource pack for children and parents and carers to craft and create together. Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/wellbeing-support-options/support-offers/ 16 |

  17. Wellbeing resources: Financial health Financial health and wellbeing support offers general support for people with queries or concerns around their finances For people wanting to understand / or access financial advice regarding supporting family members abroad please speak to your local organisations We recognise that this is a difficult time for our NHS people and we know that financial concerns have consistently been in the top five reasons our people call the free support helpline run by the Samaritans. We ve partnered with the Money and Pensions Service to bring you financial wellbeing support to help you manage your finances at home so you can: Join one of our online financial wellbeing events Visit the Money and Pensions Service for support, guidance and tools Find out more: https://www.england.nhs.uk/supporting-our-nhs-people/wellbeing-support-options/support-offers/ 17 |

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