Defense Travel Management Office - Rental Car Program Overview

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The Defense Travel Management Office (DTMO) oversees the U.S. Government Rental Car Program for various departments including the Department of Commerce and Department of Defense. The program covers the period from January to December 2020 and provides insights into quarterly spending, total spending by car class, total days by car class, top CONUS and OCONUS airports by spend and days, as well as essential information on vehicle return guidelines and rental car assistance procedures.


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  1. Defense Travel Management Office U.S. Government Rental Car Program Department of Commerce January December 2020 February 9, 2021 Defense Human Resources Activity Department of Defense

  2. Defense Travel Management Office Quarterly Spend and Days Year over Year 2019 57,390 2020 45,328 2 Defense Human Resources Activity

  3. Defense Travel Management Office Total Spend by Car Class 3 Defense Human Resources Activity

  4. Defense Travel Management Office Total Days by Car Class 4 Defense Human Resources Activity

  5. Defense Travel Management Office Total Days by Car Class continued Note: Car Class Description Note: Car Class Description Open Air All Terrain Vehicle Jeep Wrangler, Honda Ridgeline, Honda Rugged, etc. Other Any vehicle not defined by the Association of Car Rental Industry System Standard (ACRISS) or if car rental company does not utilize all industry standard car types, they categorize as other. Special Motor Home, 2 wheel vehicle, Roadster, Crossover 5 Defense Human Resources Activity

  6. Defense Travel Management Office 2020 Top CONUS Airports by Spend and Days 6 Defense Human Resources Activity

  7. Defense Travel Management Office 2020 Top OCONUS Airports by Spend and Days 7 Defense Human Resources Activity

  8. Defense Travel Management Office Need to Know Return the vehicle with the same level of fuel in tank as when the vehicle was picked up. Additional drivers who are properly licensed government employees 18 years or older are covered without additional charge and need not be listed on the rental car documentation GARS is an authorized $5 per day fee that is intended to address those costs incurred by the rental car company that are peculiar to doing business with the Government. Be sure the Government Administrative Rate Supplement (GARS) of $5 per day is on the rental contract to ensure all benefits are included in the rate Frequent renter programs are offered at not cost to the Federal government employees and participation is voluntary. Ensures travelers receive the benefits of the Program. Sign up here: https://www.defensetravel.dod.mil/site/rentalCarFRP.cfm Rental Car Assistance Renter should first attempt to resolve the issue directly with the rental car company. If additional assistance is needed, go to the Rental Vehicle Assistance Tool located on DTMO website at: https://www.defensetravel.dod.mil/Rental You may register accidents or damage as well as compliments or complaints using this tool. DTMO personnel will assist in resolving your case. Send Rental Car Questions to: dodhra.mc-alex.dtmo.mbx.rental-car-program@mail.mil 8 Defense Human Resources Activity

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