Portfolio Committee on Home Affairs Briefing: Gauteng Provincial Manager Presentation Q1 to Q3 2017

The briefing includes updates on services offered by the Gauteng Provincial Manager, such as civic services, immigration services, and finance matters. It also covers projects and operations undertaken, including FIELA and disaster response. The presentation details improvements in service delivery, office operations, and security measures since the Portfolio Committee's oversight visit in 2015.

• Home Affairs
• Gauteng
• Services
• Finance
• Projects

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1. Portfolio Committee on Home Affairs briefing PROVINCIAL MANAGER: GAUTENG PROVINCE PRESENTATION MR ALBERT MATSAUNG Q1 to Q3 Of 2017 1

2. CONTENT SLIDE NO. CONTENT Background and updates Foot Print Expansion SERVICES Civic Services Birth registration ID School Project /ID Smart Card Uncollected ID/Smart Card Late Registration of Birth Unabridged Birth Certificate Amendments Mobile Office Immigration Services Employers Charged Detected transgressors Deportation within 30 days Transfers to Lindela within 20 days Fraudulent marriage / marriage of convenience 2

3. CONTENT CONTENT SLIDE NO. Finance and Supply Chain Matters Budget and Expenditure Assets Register Invoices paid within 30 days Revenue Management Fleet Management Lease agreements Security Services Human Resource Capacity Information Provincial Equity People and Performance management Skills overview Skills development Employee Wellness Labour Relations / Counter Corruption 3

4. CONTENT SLIDE NO. Projects Operation FIELA Document a Taxi Driver Winnie Mandela Disaster Alexandra Township Disaster Plastic View Disaster Wembley Stadium Johannesburg Mayor issue Achievement Challenges 4

5. INTRODUCTION & BACKGROUND UPDATE ON ACTIVITIES SINCE PORTFOLIO COMMITTEE VISIT ON 1 SEPTEMBER 2015 The Portfolio Committee did oversight in September 2015. Since then MP s and Shadow Minister s visited DHA Offices ie Alexandra, Edenvale, Akasia and Pretoria (Byron s office) and issues raised during these visits were; Office hours and cutting of queues within office prior to closing hour was identified as a challenge. This matter continues to be addressed to make sure that cutting of queues are corrected especially during normal office hours. Operating of office during Saturdays was also raised as a challenge but the issue is presently being addressed with the Unions to reach consensus. System down time has been identified as a challenge as it impacted negatively on service delivery. The enhancement was done to improve our business processing, security of our documentation, efficient and effective public service. The upgrade was also to address the first time applications which requires one parent to avail themselves for the application of the child as part of improving security and integrity. New since last presentation in 2015 Improved Service Delivery footprint: Additional 9 modernized offices Roll out of eHome Affairs Improved service access to public - 13 banks (FNB, Standard Bank ,ABSA and Nedbank) Bronkhorstspruit was allocated with an office to serve the communities in neighbouring areas and the office is still to be opened. The office become operation on November 2017. Improved turnaround time for passport and smart cards because of modernized offices Enhancement of security on smart card acquisition process for first time issues which requires the parent(s) on the application process. Improved access for birth registration processes: Hospital optimization reduced queues at offices and improved birth registration at Health facilities Implementation of stringent measures for adjudication of Late Registration of Birth (LRB) by appointing committee to adjudicate as part of improving credible information which enters the National Population Register Implementation of unabridged birth certificate to eliminate child trafficking and child smuggling. Piloting of modernized Mobile offices 5

6. INTRODUCTION & BACKGROUND Continued roll out of Moetapele: Improved office operations management - queue management, floor walking, signage Displayed contact details of the Leadership together with the office Manager in public area of offices in case of challenges, Uniform to staff (frontline office improved), Satellite office location (GPS) for easy access and direction; Improved staff interaction and engagement through scheduled meetings Enhanced stakeholders relations ie Johannesburg Metro erecting public parking for clients in Randburg to improve security and easy access to the office. Immigration Services Improved access of service for Refugees identity document and travel document which can now be acquired in DHA Local offices Large instead of only at the Refugee Reception offices. Improved quality and integrity of identity documents and travel document to Refugees (as they get issued with the same documents issued to South African which only reflects that they are a Refugee in RSA) Implementation of Sec 34(1) of the Immigration Act as amended has improved processes dealing with illegal immigrants where all immigrants need to be taken to court for confirm of detention ito Section 34(1) 6

7. SENIOR MANAGEMENT STRUCTURE: ORGANOGRAM PROVINCIAL MANAGER Mr AM Matsaung PROVINCIAL CO-ORDINATOR Mr DR Buthelezi FINANCE AND SUPPORT Ms PZ Ntshiba EKURHULENI METRO JOHANNESBURG METRO TSHWANE METRO SEDIBENG DISTRICT WEST RAND DISTRICT MS MM Moeketsi Ms LM Mkhulise Ms N Zamxaka Acting Mrs Makapela Acting Mrs Makapela OFFICES OFFICES OFFICES OFFICES OFFICES Large - 1 Large - 2 Large 2 Large -2 Large - 1 Medium - 4 Medium - 4 Medium 7 Medium 7 Medium 2 Small 4 Small 7 Small -7 Small 7 Small 4 Hospitals - 7 Banks 8 Hospitals 14 Banks 5 Hospitals 7 Mobile - 1 Hospitals 29 Mobiles - 3 Hospitals 20 Mobile - 2 Mobile - 2 33 Mobile - 2 17 52 16 43 7

8. PROVINCIAL DEMOGRAPHICS AS PER MID YEAR REVIEW 2016 (Source used: www.gautengonline.gov.za) District Municipality Local Municipality m Land mass Population Johannesburg Metro Johannesburg Metro 1 645 5 285 874 District Municipality (Lesedi, Emfuleni, Midvaal Municipalities) Sedibeng 4 173 1 008 132 City of Tshwane Metro City Of Tshwane Metro 6 298 3 399 460 Ekurhuleni Metro Ekurhuleni Metro 1 975 3 682 140 District Municipality (Merafong, Rand Wet City and Mogale City Municipalities) West Rand 4 087 903 094 8

9. RSA Population (estimated in 2017) 56.52 Million Gauteng Population (estimated in 2017) 14.27 Million (25.3% of RSA) 3 399 460 16 2 20 5 8 5 285 874 13 7 29 14 3 3 682 140 2 903 094 Number of offices 15 2 7 Number of Hospital 1 Population 9 7 Mobiles 1 008 132 Banks 9

10. DISTRICT FOOTPRINT Tshwane Metro Johannesburg Metro Ekurhuleni Metro West Rand District Sedibeng District Services Total Local office Large 2 2 2 1 1 8 Local Office Medium 7 4 7 2 4 24 Small Offices 7 1 6 4 4 17 Civic Service Offices Health Facilities 20 29 14 7 7 77 Mobile Offices 2 2 3 2 1 10 Banks 5 8 0 0 0 13 Total 43 45 32 16 17 153 10

11. Summary: Achievement on Provincial Targets (Civic/IMS and Support) Quarter 1 Target Key performance area Target 2017/18 Performance Quarter 1 Q 2 Target Q2 Q3 Q 3 Year to date Performance Performance Target Performance Variance 42 898 Births registered within 30 calendar days 174 265 44 804 43 614 44278 45147 40279 42606 131367 Smart ID Cards issued (received at offices) to citizens 745 285 201227 149 181 186321 151 349 171416 163 782 465507 227 002 % Of detected employers in contravention of the Immigration Act (Act 13 of 2002) charged 100% 100% 97/97 (100%) 100% 78/78 100% 44/44 219/219 0 % Of detected transgressors in contravention of the Immigration Act (Act 13 of 2002) charged 100% 100% 1996/1996(100%) 100% 1746/1746 100% 1955/1955 5697/5697 0 % Of undocumented foreigners deported within 30 calendar days (Direct Deportations) 100% 100% 60/60 (100%) 100% 74/74 100% 52/52 186/186 0 % Of Detected undocumented foreigners transferred to Lindela within 20 calendar days 100% 100% 1867/1867 (100%) 100% 1500/1500 100% 1566/1566 4933/4933 0 % of Detected fraudulent marriages & marriage of convenience cases finalised (investigation and recommendation submitted) within 60 days 80% 80% 48/48 (100%) 80% 21/21 80% 56/56 125/125 0 % of valid invoices settled within 30 days of certification 100% 100% 388/388(100%) 100% 613/613 100% 651/651 1652/1652 0 11

12. CIVIC AFFAIRS 12

13. Summary on Birth Registration Year to date Year to date Hospital Quarter 1 2017/18 Actual Quarter 2 2017/18 Actual Quarter 3 Target 2017/18 Quarter 3 2017/18 Actual Variance Quarter 1 Target 2017/18 Quarter 2 Target 2017/18 District Municipality Actual Target 2017/18 # Staf f # Staff Office Connected Manual Hospital Hospital Hospital Hospital Hospital Hospital Hospital Hospital Hospital Roaming Office Office Office Office Office Office Office Office Office Perm Johannesbur g Metro 25 21 10 4 9 497 3 193 9720 3352 8497 3260 8726 4003 27943 10548 6849 6259 10 26 34 792 16 807 7 725 5 737 8730 4528 Sedibeng District 10 7 2 9 1 264 1 644 1761 2050 1516 1179 1173 1836 4198 5530 2973 -863 10 12 7 171 4 667 1 851 1 109 1911 935 Tshwane Metro 3 5 10 9 1 9 297 3 784 9398 3761 8666 3321 8808 2925 27503 10470 10380 3642 10 12 37 883 14 112 9 340 3 980 9767 3511 Ekurhuleni Metro 1 5 4 17 2 7 148 4 867 8905 4049 6778 4192 8700 3647 24753 12563 2451 7036 13 30 27 204 19 599 5 646 6 298 7336 4408 West Rand District 2 7 1 7 865 2 122 918 2871 730 1860 1047 1760 2830 6753 1520 927 3 29 4 350 7 680 3 106 1 854 1281 1889 15 610 TOTAL 18 978 28 071 15271 30702 16083 26187 13812 28454 14171 87227 45864 24173 17001 109 111 400 62 865 27 668 51 61 16 70 46 29025 13

14. INTERVENTIONS IDENTIFIED ON BIRTH REGISTRATION TARGET CHALLENGES INTERVENTION Cultural traditions regarding naming of child and having to remain in- house for 30 days prevents registration at online facilities/offices in less than 31 days. Awareness of benefits of birth registration within 31 days to be disseminated to Traditional leaders/Indunas to communicate to public Hospitals admitting mothers in Labour without Identification prevents online facilities to register and in some cases wrong ID numbers are captured by hospital based on verbal confirmation of ID numbers of mother. Dept. needs to get more finger prints verification and printers so that even if the client does not have her id with, we can still verify her fingerprints and capture the application on the sport. Unavailability of biological father when consent is required if child is born out of wedlock and mother wants child to bear father s surname delays registration within 31 days. Modernizing of birth registration to accommodate second consent similar to the processes of passport applications Converting of notice of birth at hospitals to DHA24PB forms must be delegated and communicated by senior management of Department of Health to all hospitals country wide Awareness of processes and procedure required to register births to health facilities and staff No connectivity at some hospital and Service Points such ODI hospital and George Mokhari. IT need to connect the hospitals and find a better connection like in the offices where we can register and print same time. Some hospitals are only visited three times a week due to staff capacity More full time staff is needed at the hospitals-we really don t have to rely on contract workers and other office based staff to assist with the roaming and collection of certificates 14

15. Summary of Smart Cards issuance Quarte r 1 2017/1 8 Actual Quarte r 3 2017/1 8 Actual Year to date Varian ce Modernized Quarter 2 2017/18 Actual Quarter 3 Target 2017/18 Year to dat e Actual s District Municipali ty Quarter 1 Target 2017/18 Quarter 2 Target 2017/18 Annual Target # not moder nized Yes Johannesburg Metro 0 274209 68552 6 43 736 55270 63068 42175 141181 133028 74 036 Sedibeng 0 77341 19335 5 13 543 13535 17788 15182 42260 35081 20 882 Tshwane Metro 2 154682 41 764 38670 7 40 539 34831 35577 41465 116835 37847 Ekurhuleni Metro 0 203899 55 053 50975 9 40 920 44632 46897 41233 126785 77114 West Rand 1 35155 9 492 8789 2 10 441 9614 8086 9873 29928 5227 Banks 0 0 0 0 13 13 920 13145 0 15051 42116 -42116 29 3 Total 745286 201 227 163 099 186321 171027 171416 164979 499105 246181 15

16. SMART ID CARD OFFICES & APPLICATION VOLUME Quarter 1 Target 2017/18 Quarter 1 Actual 2017/18 Quarter 2 Target 2017/18 Quarter 2 Actual 2017/18 Quarter 3 Target 2017/18 Quarter 3Actual 2017/18 Annual Target Year to date Actuals Year to date Variance Office JOHANNESBURG METRO 5791 21093 8715 77341 6916 42186 4416 28124 6640 42186 Alexandra Johannesburg Randburg Roodepoort Soweto Maponya mall (Soweto) Total 5695 20882 11390 7593 11390 5574 9579 7903 5073 6608 4851 17788 9703 6469 9703 21093 77341 5570 10001 16935 28295 4158 49046 42186 7527 22346 19840 28124 5563 15052 13072 42186 7928 21176 21010 17085 7983 63279 274209 TSHWANE 8443 43180 14554 63068 63279 8709 25135 38144 274209 74035 40461 45298 128939 145270 Centurion 5695 4999 21093 5273 5254 4851 4848 15101 5992 Akasia 9492 7493 35155 8789 8222 8086 8825 24540 10615 Pretoria 11390 12188 42186 10546 13715 9703 14142 40045 2141 Ga Rankuwa 3797 2622 14062 3515 2819 3234 3290 8731 5331 Mamelodi 5695 5369 21093 5273 5689 4851 6453 17511 3582 Soshanguve 5695 4664 21093 5273 4270 4851 4496 13430 7663 Bronkhorstspruit 2020 2020 -2020 Total 154682 41764 37335 38669 39969 35576 44074 121378 33304 16

17. SMART ID CARD OFFICES & APPLICATION VOLUME Quarter 1 Target 2017/18 2017/18 2017/18 EKURHULENI METRO 35155 9492 7604 8789 28124 7593 5260 7031 14062 3797 4289 3515 21093 5695 4595 5273 14062 3797 2769 3515 35155 9492 4743 8789 21093 5695 5583 5273 14062 3797 3807 3515 Quarter 1 Actual Quarter 2 Target Quarter 2 Actual 2017/18 Quarter 3 Target 2017/18 Quarter 3 Actual 2017/18 Year to date Actuals Variance Annual Target Office Edenvale Alberton Benoni Boksburg Brakpan Germiston Kempton Park Nigel 7601 8086 7964 23169 11986 6016 6469 5361 16637 11487 4104 3234 4534 12927 1135 4847 4851 5060 14502 6591 2887 3234 3510 9166 4896 6023 5459 4298 8086 4851 3234 5455 4692 4646 16221 15734 12751 18934 5359 1311 Springs 5695 4713 21093 5273 6066 4851 6380 17159 3934 Total 203899 55053 43363 50973 47301 46896 47602 138266 65633 WEST RAND 5273 3515 5695 3797 4610 4872 Krugersdorp Randfontein Total 21093 14062 4895 5038 4851 3234 5162 4778 14667 14688 14667 14688 35155 9492 9482 8788 9933 8085 9940 29355 29355 17

18. SMART ID CARD OFFICES & APPLICATION VOLUME Continue Quarter 1 Target 2017/18 2017/18 2017/18 2017/18 Quarter 1 Actual Quarter 2 Target Quarter 2 Actual Quarter 3 Target 2017/18 Quarter 3 Actual 2017/18 Year to date Actuals Year to date Variance Annual Target Office SEDIBENG 3515 3515 3797 3797 5695 2300 3570 4403 Sebokeng Vanderbijlpark Vereeniging 14062 14062 2278 3558 3234 3234 2203 3698 6781 10826 6781 10826 21093 5273 4441 4851 4907 13751 13751 3797 2156 Heidelberg 14062 3515 2102 3234 2597 6855 6855 Evaton 14062 3797 1852 3515 BANKS 0 1993 3234 2709 6554 6554 Banks 0 0 8439 8417 0 10023 26879 201227 144922 Offices Total 462705 282580 745285 186321 154755 171416 163028 GP TOTAL 745285 201227 153 361 186321 163172 17146173051 489584 255701 18

19. UNCLAIMED IDS AND UNCOLLECTED SMART ID CARDS Uncollected Smart ID Cards as at end of Q3 Total District Strategies Smart Cards Id s 15 585 1 174 Support by the in distribution through the Speakers and Stakeholder Johannesburg Metro 3950 100 forum. Sedibeng 13004 1850 SMS messages are sent on 1- application, 2 - on received 3 - on stock Tshwane Metro 12030 1651 taking and 4 -collection Ekurhuleni 2419 561 Utilization of Community Development Workers to distribute call-in West Rand letters 31403 4162 GAUTENG Utilization of Local Media in collaboration with GCIS Notifications placed in the Office regarding collection within a specified period. 19

20. INTERVENTIONS TO ASSIST IN SMART ID CARD TARGET Challenges Possible solutions Responsible Branch to implement solution Discontinuation of the Green barcode identity document Strategy for the discontinuation of the green barcoded implemented. DDG s office id book to be Smart Card should be proclaimed as the only form of identification in RSA Unavailability of parents during the week to accompany 16 year old applicant(s) for verification purposes especially learners Revert back to requirement of just copies of parents ID s Smart Card back office Some offices have a huge influx of clients of which the bulk is applying for passports and not smart cards Queue Management implementation Provincial Management Modernization of all mobile units to take services to rural areas/schools/outreaches Chief Directorate: Channel Management Set up a verification Bureau to verify PR holders and Naturalised Citizens Departmental Steerco on Modernisation Exclusion of naturalized citizens and Permanent Residence holder from applying for smart cards as system is not upgraded to perform such 20

21. LATE REGISTRATION OF BIRTH ALL CATEGORIES Quarter 1 2017/2018 Quarter 2 2017/2018 Quarter 3 2017/2018 Balance Q1 Balance Q1 Balance Q1 File close File close File close Rejected Rejected Rejected 2017/2018 2017/2018 2017/2018 Approved Approved Approved Opening Opening Opening 1/04/2017 1/04/2017 1/04/2017 Closing Closing Closing Deferred Deferred Deferred Categor y 1 7 Years 2476 125 1 32 15 161 753 1649 2361 24 19 0 2914 2904 677 22 14 40 2696 7 14 Years 1182 181 9 5 43 84 109 1072 1751 7 13 0 2564 2469 2780 6 24 41 2448 15 and Above 2753 19 14 572 385 1938 1365 331 70 47 8 4003 3945 278 24 13 10 4553 340 Total 6411 1247 56 72 817 4659 5477 1 101 79 8 9481 9318 3735 52 51 91 9697 21

22. UNABRIDGED CERTIFICATES NB Digitalization of all records will improve efficiency and the department has partners with Stats SA on the digitalization process Quarter 1 2017/2018 Number of unresolved applications older than 8 weeks Opening Balance 1 April 2017 Number of Equivalent letters issued Closing Balance Quarter 1 2017/18 Number received Number Finalised 38800 25103 11346 995 14335 43031 Quarter 2 2017/18 Number of unresolved applications older than 8 weeks Number of Equivalent letters issued Closing Balance Quarter 2 2017/18 Opening Balance 1 July 2017 Number Finalised Number received 43031 17267 23685 1354 25215 41554 Quarter 3 2017/18 Number of unresolved applications older than 8 weeks Number of Equivalent letters issued Closing Balance Quarter 2 2017/18 Opening Balance 1 Oct 2017 Number Finalised Number received 41554 18712 22288 2866 25405 21321 22

23. AMENDMENTS & RECTIFICATION INFORMATION NB Digitalization of all records will improve efficacy and the department has partners with Stats SA on the digitalization process issue of manual records reflecst negatively on the rutnatround time 2017/18 Quarter 1 Opening Balance 1 April 2017 Number Finalized Number received Service Amendments & Rectifications 16642 4613 2362 Duplicates 4373 1690 304 Quarter 2 2017/18 Opening Balance 1 July 2017 Number Finalized Service Number received Amendments & Rectifications 4091 6920 4360 Duplicates 777 1041 232 Quarter3 12017/18 Opening Balance 1 October 2017 Number Finalized Service Number received Amendments & Rectifications 7325 6594 2833 Duplicates 1255 872 311 23

24. MOBILE UNIT INFORMATION NB piloting new mobile office to be compatible for functions Quarter 1 to 3 2017/18 Statistics generated for Quarter 1 to 3 2017/18 Driveable Yes/No Reg Number Functional Yes/No District Staff Capacity KM travelled Total area visits Pretoria North,Soshanguv e, XLX 769 GP Tshwane Yes No 1 68 none VJK 732 GP Tshwane No No 1 Not travelled None none VKJK 728 GP Johannesburg NO 2 N/A N/A NONE VGM 603 GP Johannesburg NO NO 1 0 NONE NONE VJK 730 GP Sedibeng NO NO NO - - - - Bakerton, Etwatwa, Wattville, Modderbee Correctional Facility, Duduza, Kwa Thema, Tsakane Thelle Mogoerane Ekurhule ni VHH 008 GP Ekurhuleni Yes No 2 636 25 LRB cases Ekurhule ni Ekurhule ni 2637 Births registration VGN 170 GP Ekurhuleni Yes No 1 3591 VDC 532 GP Ekurhuleni Yes No 1 309 Ekurhuleni Operating as Khutsong 15 Birth registration -30 Days 11 LRB application (intake) VGM 588 GP Sedibeng Yes Yes 0 1133 Khutsong Yes VGM 586 GP West Rand Yes No 1 996 17 Yes 24 TOTAL

25. PROJECT Minister s events Etwatwa outreach Stakeholder advocacy for birth and smart cards / documenting illegal foreigners Mandela Day celebration Sebokeng Hospital birth registration International Migration Workshop Naturalization ceremony Deputy Minister s events IMAMS Ceremony Ceremony for newly appointed IMAMS Marriage officers Mandela Day celebration Apartheid Museum visit Youth programme Document a Taxi Driver Youth assisted with the application of a smart card to Taxi drivers in Johannesburg Metro area Provincial Projects Winnie Mandela Disaster identity documents provided to disaster area Alexandra Township Disaster identity documents provided to disaster area Plastic View Disaster identity documents provided to disaster area Rand Easter Show - Birth certificate and Identity document provided Wembley Stadium removal of undocumented foreigners from inner city 25

26. PROJECT Ekurhuleni Metro & DHA Partnership for public awareness in rural and peri-rural areas as well as transporting of public and learners to local offices MO Krugersdorp Office has successfully handled the Deputy Minister s project financial year 2017/2018, by ensuring that Moetapele concept is understood by stuff. 26

27. STAKEHOLDER FORUMS Active programs within Municipalities Forum Forum Established Meetings After Launch None Not Launched none TSHWANE METROPOLITAN Distribution of uncollected list of ids Johannesburg In process N/A Randburg YES 0 0 Alexandra YES 3 active Soweto YES 3 YES Roodepoort NO - - EKURHULENI MTEROPOLITAN NORTH REGION 2010 2010 SOUTH REGION None with East Region. No interest shown by EMM members. Combined partnership with EMM currently established that incorporated North-, South- and Eastern Regions. EAST REGION 2010 Last meeting 5 Aug 2015 27

28. STAKEHOLDER FORUMS Active programs within Municipalities Forum Forum Established WESTRAND DISTRICT Meetings After Launch Merafong Stakeholder s Forum Local 1 Westrand City Local Municipality ( Randfontein) Yes 4 0 Yes 0 0 Mogale City local municipality Yes 0 0 SEDIBENG DISTRICT Local 1 NO (NTIRHISANO PROGRAMMS` ACTIVE) Emfuleni Stakeholder forum YES 1 YES Lesedi Local municipality - Heidelberg 0 YES Local 1 LO Vereeniging 28

29. Schedule of meetings Region Number of meetings with Stakeholder forum (from February December 2018) Johannesburg Metro Regions will meet 5 times West Rand 12 meetings Tshwane Metro Not established Ekurhuleni Metro Not established Sedibeng 31 meeting between 3 Local Municipalities 29

30. IMMIGRATION 30

31. Immigration establishment Region ASD CIO IO Johannesburg Metro 2 7 31 West Rand and Sedibeng Districts 1 4 24 Tshwane Metro 0 6 29 Ekurhuleni Metro 2 4 21 31

32. IMMIGRATION SERVICES Quarte r 1 Target 2017/1 8 Actual Year to date Actua ls Quarter 2 2017/18 Actual Quarter 3 2017/18 Actual Quarter 1 2017/18 Quarter 2 Target 2017/18 Quarter 3 Target 2017/18 Annual target Key performance area % Of detected employers in contravention of the Immigration Act (Act 13 of 2002) charged 100% 100% 100% 100% 97/97(100%) 78/78 44/44 219/219 % Of detected transgressors in contravention of the Immigration Act (Act 13 of 2002) charged 100% 100% 100% 100% 1996/1996(100%) 1746/1746 1955/1955 5697/5697 % Of undocumented foreigners deported within within 30 calendar days (Direct Deportations) 100% 100% 100% 100% 60/60(100%) 74/74 52/52 186/186 % Of Detected undocumented foreigners transferred to Lindela within 20 calendar days 100% 100% 100% 100% 1867/1867(100%) 1500/1500 1566/1566 4933/4933 % of Detected fraudulent marriages & marriage of convenience cases finalised (investigation and recommendation submitted) within 60 days 80% 80% 48/48 (100%) 80% 21/21 80% 56/56 125 Cases referred to inspectorate % of cases referred to Inspectorate completed in 28 working days in provinces 80% 80% 1824/1917 80% 3453/3448 80% 2896/2896 8173/8261 General inspection of businesses: Number of inspections of businesses 2448 612 811 612 716 612 765 2292 32

33. Immigration Operations Operation FIELA Operation FIELA was launched on 23 January 2018 with SAPS and other Law enforcement agencies During 18 January 2018 - 4 February 2018 a total of 13 operations took place during this period in the following areas: Krugersdorp, Tshwane, Boipatong, Sharpville, Barrage, Johannesburg Metro, Meyerton, Orange Farm and Springs Hostels During these operations the following nations were arrested and processed for deportation: 33

34. OPERATION FIELA COUNTRY NO OF ARRESTS NO DEPORTED Zimbabwe 120 120 Nigeria 12 12 Malawi 56 56 Tanzania 33 33 India 2 2 Lesotho 12 12 Mozambique 26 26 DRC 11 11 Uganda 3 3 Gabon 2 2 Ethiopia 11 11 Somalia 1 1 Bangladesh 1 1 Swaziland 1 1 Cameroon 1 1 34

35. HUMAN RESOURCE MANAGEMENT 35

36. CAPACITY LEVELS Districts Offices Establishment 55 302 Filled 52 282 Interns 14 0 Funded & Vacant 03 20 Provincial Office Ekurhuleni District Johannesburg Metro West Rand & Sedibeng Tshwane Metro 420 262 333 1372 400 254 314 1302 0 0 0 20 08 19 70 TOTAL 14 SUMMARY OF PROVINCE (as at 29 December 2017) Area Civic Affairs Immigration Inspectorate DMO Structure Support Services Total Establishment 1053 135 83 101 1372 Filled 992 132 82 96 1302 Vacant 61 3 1 5 70 Total vacancies as at April 2017 Total filled as at end January 2018 Total Vacancies to date 61 126 65 36

37. PROVINCIAL EQUITY PEOPLE WITH DISABILI TY AFRICAN COLOURED INDIAN WHITE Office per salary level GRAND TOTAL FEMALE MALE TOTAL FEMALE MALE TOTAL FEMALE MALE TOTAL FEMALE MALE TOTAL Demograph ic targets Percentage Representat ion 2% 100% 35.2% 44.8% 80.0% 1.3% 1.7% 3.0% 1.1% 1.8% 2.9% 6.3% 7.9% 14.2% 59.3 32.3 2.1 0.8 0.3 0.2 3.9 1.3 1.1% 100% 3 58 28 86 1 1 87 5 20 10 30 1 1 2 32 4 1 1 1 6 540 281 821 16 5 21 3 3 10 7 17 11 862 7 72 45 117 8 1 9 29 5 34 2 160 8 61 37 98 1 1 2 1 1 10 4 14 1 115 9 3 3 6 6 10 18 13 31 2 2 2 2 2 1 3 38 11 1 1 1 12 2 5 7 7 13 4 4 4 14 1 1 1 (interns) 9 4 13 Total 4 2 6 51 17 14 788 428 1216 27 10 37 68 1316

38. PEOPLE MANAGEMENT AND PERFORMANCE PMDS: Status People management Achievement Status summary Performance agreements signed 100% 100% Moderation 100% Analysis of staff patterns: Policy on Incapacity Leave & Ill-health Retirement 2016/17 Number of 2017/18 1 April to 31 December Number of Average Average Salary Total employees days per employees days per Levels days using PILIR employee Total days using PILIR employee 0 0 (13-16) 0 0 0 0 0 0 (9-12) 0 0 0 0 872 27 (6-8) 32.5 733 43 17 53 2 (3-5) 26.5 200 3 67 925 29 TOTALS 59 933 46 84 38

39. SKILLS OVERVIEW/PROFILE Highest Qualification Total Number % Total 7 Below matric 91 65 Grade 12/FET 863 10 139 National Diploma 9 Degree 124 1 Post Grad Diploma 73 0,44 Honours 6 0,36 Masters 6 0 Ph. D 0 100% TOTAL 1302 BURSARY INFORMATION Total District Total Course EKURHULENI JHB METRO WESTRAND & SEDIBENG TSHWANE PM S OFFICE TOTAL 39

40. SKILLS DEVELOPMENT Training Intervention Number attending 1. FRAUDULENT DOCUMENTS 39 2. LABOUR RELATIONS 24 3. CITIZENSHIP MANAGEMENT 12 4. DHA INDUCTION 19 5. CIP MODULE 2 20 6. CLIENT RELATIONS (SDIP) 11 7. COACHING AND MENTORING 22 8. EXCEL INTERMEDIATE 17 9. ON-BOARDING 19 Total 183 40

41. EMPLOYEE WELLNESS PROGRAMMES Quarter 1 2017/18 Quarter 2 2017/18 Month Programme Month Programme Counselling Sessions OHS Meeting April July Mens Health Event Candle light memorial Gems health screening 9 officials consulted internal Wellness for various reasons June 16 Event was held in conjunction with the youth . Quarter 3 2017/18 May August Health Screening June September Health Screening Month Programme October Health Screening Sports Day Health Screening OHS Meeting Disability Meeting November December World Aids Day Health Screening OHS Meeting IOD meeting 41

42. LABOUR RELATIONS CASES 2016/17 2017/18 from 1 April to 31 December 2017 Nu of cases Nu of cases Status (In Progress) Outcome (Finalized) Status (In Progress) Outcome (Finalized) Allegations Allegations Misconduct 135 40 95 Misconduct 53 45 8 Grievances 15 5 10 Grievances 11 4 7 Disputes 95 3 92 Disputes 8 0 8 Suspensions 36 0 36 Suspensions 1 1 1 Dismissals 10 0 10 Dismissals 0 0 0 Appeal (awaiting outcome) 38 1 12 Appeal (awaiting outcome) 4 1 3 Re-instatement (after arbitration award) 1 0 1 Re-instatement (after arbitration award) 0 0 0

43. COUNTER CORRUPTION CASES 2016/17 Quarter 1 to Q3 2017/18 2016/2017 Outcome/ Impact Outcome/ Impact Allegations Finalised Allegations Finalised Allegations of irregular issuance of birth certificates to non qualifying foreign nationals. 04 finalized cases referred to Labour relations for disciplinary action against the officials. Unlawful capturing of birth on the NPR without the required documents. Allegations of irregular issuance of birth certificates to foreign nationals. 8 finalised cases referred to Labour Relations for Disciplinary action against the officials. 9 finalised cases referred to Labour Relations for Disciplinary action against the officials Gross Dishonesty Allegations of irregular issuance of smart id card to foreign Gross Dishonesty Maladministration of finance Case Finalized 2 months suspension without salary and redeployment of official to area without financial responsibilities Allegations of Financial misconduct 3 finalised cases referred to Labour Relations for Disciplinary action against the officials 3 Finalised cases referred to Labour Relations for Disciplinary action against the officials Gross Negligence Allegations of Fraudulent release of prisoners to be handed over to Lindela Fraud and corruption 43

44. FINANCE, ASSET MANAGEMENT & SUPPLY CHAIN MANAGEMENT 44

45. BUDGET AND EXPENDITURE Actual Expenditure YTD (R) YTD YTD Budget Savings/ Overspending Budget 2017/18 Expenditure (%) Budget Item Compensation of Employees 399,843,000.00 299,566,875.43 100,276,124.57 74.92% Goods and Services 21,636,000.00 17933696.59 6,299,200.50 76.88% DHA Uniform budget allocated 0 0 0 0 Provincial & Local Government 114,000.00 81,344.40 32,655.60 71.35% Transfers & Subsidies 149,000.00 1,872,811.94 -1,723,811.94 1256.92% Machinery and Equipment 1,577,000.00 1,209,234.80 367,765.20 76.68% TOTAL 423,319,000.00 320,663,963.20 105,251,933.93 75.14% 45

46. ASSET MANAGEMENT AND SCM FUNCTIONS Nr of Assets on BAUD Assets not verified Value of assets not verified Verified assets Value of assets verified Percentage Compliance Value 22822 R128 680 942.56 22 096 R123 97 3392.97 726 R 4 707 549.59 97% Valid invoices paid within 30 days Quarter 1 2017/18 Quarter 2 2017/18 Quarter 3 Number of Invoices Target 2017/1 8 Target 2017/1 8 Number of Invoices Target 2017/18 Number of Invoices Type Value Value Value Invoices received 100% 388 660,716-13 100% 613 1,741,462-85 100% 651 2,367,280-49 Invoices paid within 30 days 100% 388 660,716-13 100% 613 1,741,462-85 100% 651 2,367,280-49 Total 100% 388 660,716-13 100% 613 1,741,462-85 100% 651 2,367,280-49 46

47. REVENUE COLLECTED Office Quarter 1 2017/18 Quarter 2 2017/18 Quarter3 2017/2018 Year to date Cash 43, 345, 601 00 43, 594, 948 00 47, 938, 740 -00 134, 879, 289 - 00 Point of Sale 7, 737, 406 00 8, 822, 683 00 9, 484, 170 - 00 26, 044, 259 - 00 Total 51, 083, 007 -00 52, 417, 631 - 00 57, 422, 910 - 00 160, 923, 548 - 00 Revenue captured on BAS % Compliance Region Revenue received Revenue banked Exceptions Johannesburg Metro 54,879,225.00 54,879,225.00 47,187,396.00 7,691,829.00 85.98% West Rand 12,562,367.00 12,562,367.00 9,526,402.00 3,035,965.00 75.83% Tshwane Metro 48,610,836.00 48,610,836.00 40,544,806.30 8,066,029.70 83.41% Ekurhuleni 51,667,515.00 51,667,515.00 40,679,588.31 10,987,926.69 78.73% Sedibeng 14,241,845.00 14,241,845.00 11,675,985.00 2,565,860.00 81.98% 181,961,788.00 181,961,788.00 149,614,177.61 32,347,610.39 82.22% 47

48. FLEET MANAGEMENT G-Fleet Vehicles returned Number of Vehicles in use District Municipality Departmental vehicles G-Fleet Vehicles Vehicles Disposed JHB METRO 42 1 56 14 TSHWANE METRO 38 1 47 9 EKURHULENI METRO 25 1 37 12 SEDIBENG DISTRICT 2 13 15 WESTRAND DISTRICT 2 16 1 1 18 Grand Total 39 134 2 3 173 Analysis: For JHB Metro 3 departmental vehicles and 5 G-fleet vehicles are for Provincial Manager s Office. As a cost cutting measure the plan to reduce leased vehicles is not to renew the contract when they expire or when the vehicle is withdrawn from service and buy minimal departmental vehicles. 48

49. LEASE PERIOD OF OFFICES Rental per month District Municipality Lease start Lease end Outstanding leases Office Leases linked to DPSA Johannesburg Maponya Mall 380 135.43 1 year 4 months Bara Mall 29 926.64 01/05/2016 30/04/2019 0 Soweto LO 273 917.12 01/06/2014 30/05/2017 0 Roodepoort MO 110 755.16 01/05/2014 30/04/2017 1 year 7 months Alexandra MO 79 234.28 01/08/2016 31/07/2019 0 Rissik Parking 30 399.11 01/05/2014 30/04/2017 Westrand 1 year 4 months Carltonville MO Randfontein LO 43 146.24 183 114.71 01/04/2016 01/05/2013 30/04/2019 29/04/2016 0 Tshwane 4years Bronkhorspruit 99 689.63 01/03/2017 28/02/2022 0 Culinaan MO 25 9610.08 01/07/2014 31/06/2016 0 Centurion MO 142 392.32 01/09/2009 31/08/2013 5 months Atteridgeville 1595 01/06/2015 30/05/2018 2 years Akasia LO 186 806.22 01/01/2014 31/12/2019 4 years Pretoria LO 302 562.36 01/03/2011 31/01/2021 0 Mamelodi MO 65 891.30 01/04/2014 31/03/2017 0 Soshanguve MO 31 027.10 01/04/2014 31/03/2017 49

50. LEASE PERIOD OF OFFICES Rental per month District Municipality Lease start Lease end Outstanding leases Office 0 Ekurhuleni Alberton MO 61 626.12 01/11/2013 31/10/2016 0 Boksburg MO 172 132.46 01/05/2014 30/04/2017 0 Germiston LO 215 669.69 01/12/2013 30/11/2017 0 Kemptonpark MO 201 102.24 01/05/2014 30/04/2017 4 months Benoni MO 100 605.69 01/05/2016 30/04/2018 3 years Edenvale MO 145 422.67 01/07/2010 31/05/2020 2 years Benoni MO 100 605.69 01/05/2016 30/05/2019 Sedibeng 0 Vanderbjlpark MO 135 053.77 01/06/2014 31/05/2017 0 Vereeniging LO 174 999.85 01/05/2014 30/04/2017 1 year Evaton 54 259.09 01/02/2016 31/01/2019 50

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