School Food Service Update and Financial Overview

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Within the School Food Service update, information is provided on negative account balances, personal parent notifications, and payment options available to parents. The data includes details on total negative balances, number of families contacted, and payment methods. Challenges with negative balances are highlighted along with efforts to keep parents informed. Various payment options are offered, including online transactions, at-school payments, and upcoming donation options. The update also features recent trends in negative balances and the number of students affected.


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  1. Food Service Update March 25, 2019 Nancy Coughenour, MS, RD, LD, SNS Director of Food Service Rick Atha, Ph.D. Associate Superintendent of Organizational Support

  2. Negative Account Balances Date Total Negative Balance Students approved for free that have negative balances Students approved for reduced that have negative balances 10/31/18 11/1/18 11/5/18 11/9/18 11/16/18 11/30/18 12/7/18 12/14/18 12/21/18 1/11/19 1/18/19 1/25/19 2/1/19 2/7/19 2/15/19 2/22/19 3/1/19 3/8/19 -$5,797.64 -$6,066.23 -$6,691.08 -$8,474.05 -$9,971.44 -$10,858.71 -$11,797.53 -$13,881.35 -$17,195.44 $-14,894.04 $-15,415.80 $-15,596.55 -$16,556.34 -$16,554.21 -$16,988.68 -$18,014.64 -$17,845.16 -$16,495.93 263 students total of $1,397.33 275 students total of $1,624.82 277 students total of $1,624.01 272 students total of $1,663.23 249 students total of $1,568.79 246 students total of $1,534.15 261 students total of $1,936.88 274 students total of $1,951.29 239 students total of $1,668.55 242 students total of $1,692.86 246 students total of $1,840.42 189 students total of $1,663.83 169 students total of $578.27 187 students total of $679.93 226 students total of $873.83 186 students total of $778.96 200 students total of $968.40 193 students total of $1,061.80 210 students total of $1,158.61 194 students total of $1,373.51 189 students total of $1,283.36 196 students total of $1,310.95 190 students total of $1,058.08 148 students total of $909.59 3/22/19 -$17,972.30 177 students total of $1,458.03 176 students total of $749.32

  3. Negative Account Details School Total Negative Amount Paid students Free students Reduced students Elementary Schools -$12,920.26 941 students -$2,766.45 224 students -$2,285.59 351 students -$17,972.30 1516 students -$11,263.46 705 students -$2,414.19 178 students -$2,087.30 280 students -$15,764.95* 1163 students -$1,096.33 121 students -$250.85 25 students -$110.85 31 students -$1,458.03 177 students -$560.47 115 students -$101.41 21 students -$87.44 40 students -$749.32 176 students Middle Schools High Schools Total * 23 families have a negative balance of $100 or more

  4. Personal Parent Notifications Date Number of families contacted 43 Number of families called previously Dollar amount to trigger a personal phone call -$20.00 11/5/18 0 11/12/18 11/27/18 76 110 22 51 -$20.00 -$20.00 12/3/18 115 84 -$20.00 12/10/18 148 87 -$20.00 12/17/18 172 111 -$20.00 1/7/19 77 77 -$40.00 1/14/19 74 67 -$40.00 1/22/19 76 69 -$40.00 1/28/19 76 71 -$40.00 2/4/19 83 68 -$40.00 2/11/19 92 83 -$40.00 2/25/19 105 92 -$40.00 3/4/19 59 59 -$60.00 3/18/19 58 57 -$60.00

  5. Payment Options Parents can pay: Online through efunds ($3 fee per transaction) At the school with a check, or cash. At most schools with a credit card (no fee) Calling food service office with credit card (no fee) Donations can be made: Food service office with check, cash or credit card (no fee) At the school with check, cash or credit card (no fee) Coming soon, online SMSD donation site

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