VA Caregiver Support Program Overview by Carol Vogler - May 2022

 
 
VA Caregiver
Support Program
 
Carol Vogler
May 2022
 
Introduction
 
 
Carol D. Vogler
 
 
caroldvogler@gmail.com
 
501-690-4627
 
Department of Veterans Affairs
Regional Office Little Rock, Arkansas
 
Senior Veterans Service Representative
Retired January 2016
 
2
 
Purpose
 
Provide an overview of the VA Caregiver Support
Programs.
 
VA Caregiver Support Program’s mission is to promote
the health and well-being of family caregivers who care
for our Nation’s veterans, through education,
resources, support, and services.
 
3
 
Objectives
 
Identify the VA Caregiver Support Programs
 
Program of Comprehensive Assistance for Family (PCAFC)
Program of General Caregiver Support (PGCSS)
 
Program Eligibility
Application process
Appeal process
 
4
 
5
 
 
PCAFG  Assessment News
 
As part of the 
VA MISSION Act of 2018
, VA has initiated a
large-scale effort to complete reassessments of 
Legacy
Participants, Legacy Applicants
 and their Family Caregivers VA
is committed to supporting Veterans’ caregivers as a top
priority.
 
VA is listening to concerns and working diligently to address
them as they  continue to ensure veterans and their caregivers
get the support they need and deserve.
 
6
 
PCAFG  Assessment News - continued
 
Here’s what Veterans’ caregivers can expect:
VA is going to review and examine the Program of Comprehensive
Assistance for Family Caregivers (PCAFC) eligibility criteria.
VA is going to complete reassessments of Legacy Participants, Legacy
Applicants and their Family Caregivers. Any caregiver eligible for an
increase in caregiver benefits will receive them.
VA will 
not
 remove anyone from the program or decrease any support
based on reassessments before we re-examine our current eligibility
criteria.  We will consider making changes if necessary.
The program is still on track to expand to include Veterans of all
service eras on October 1, 2022.
 
7
 
PCAFC
 
Program of Comprehensive Assistance for Family Caregivers
 
Primary caregivers, may receive:
A monthly stipend (paid directly to the caregiver.)
Access to health care insurance through Civilian Health and Medical
Program of the Department of Veterans Affairs (CHAMPVA), if they do
not already have health insurance.
Mental health counseling.
 
8
 
PCAFC
 
Certain beneficiary travel benefits when traveling with the
Veteran to appointments.
**Note for specific details, speak to the Caregiver Support
Coordinator.
 
At least 30 days of respite care per year, for the Veteran.
Respite is short term relief for someone else to care for the
Veteran while the caregiver takes a break.
 
9
 
PCAFC
 
Secondary caregivers, may receive:
Mental health counseling.
Certain beneficiary travel benefits when traveling with the
Veteran to appointments.
**Note for specific details, speak to your Caregiver Support
Coordinator.
At least 30 days of respite care, per year for the veteran.
Respite is short term relief for someone else to care for the
veteran while the caregiver takes a break.
 
10
 
PCAFC Eligibility
 
The veteran/service member must have a serious injury
which is a single or combined service-connected
disability rating of 70% or more, and meet the following
eligibility requirements to participate in the Program of
Comprehensive Assistance for Family Caregivers:
 
The individual is either:
A veteran; or
A member of the Armed Forces undergoing a medical
discharge from the Armed Forces.
 
11
 
PCAFC Eligibility continued
 
The individual has a serious injury (including serious illness)
incurred or aggravated in the line of duty in the
active military, naval, or air service:
On or after September 11, 2001; 
or
On or before May 7, 1975
 
Effective October 1, 2022, after May 7, 1975, and before
September 11, 2001.
 
 
12
 
PCAFC Eligibility continued
 
 
13
 
The individual is in need of in-person personal care services
for a minimum of six (6) continuous months based on any
one of the following:
An inability to perform an activity of daily living; 
or
A need for supervision, protection, or instruction.
 
It is in the best interest of the individual to participate in the
program.
 
 
 
PCAFC Eligibility continued
 
Personal care services that would be provided by the Family
Caregiver will not be simultaneously and regularly provided
by or through another individual or entity.
The individual receives care at home or will do so if VA
designates a Family Caregiver.
The individual receives ongoing care from a Primary
Care Team or will do so if VA designates a Family Caregiver.
 
14
 
PCAFC – Family Caregiver Eligibility
 
 
15
 
Be at least 18 years of age.
Be either: The eligible veteran’s spouse, son, daughter, parent,
stepfamily member, or extended family member; 
or
Someone who lives with the eligible Veteran full-time or will
do so if designated as a Family Caregiver.
Be initially assessed by VA as being able to complete caregiver
education and training.
Complete caregiver training and demonstrate the ability to
carry out the specific personal care services, core
competencies, and additional care requirements.
 
 
PCAFC Application
 
 
16
 
Complete VA Form 10-10CG
Section I to be completed by Veteran or his/her Representative
Section II to be completed by Primary Family Caregiver
Section III to be completed by Secondary Family Caregiver
Secondary Family Caregiver is not required
 
Submit to Program of Comprehensive Assistance for Family Caregivers,
Health Eligibility Center, 2957 Clairmont Road, NE, Suite 200, Atlanta, GA
30329-1647, or to local VA Medical Center Caregiver Support Coordinator
 
NOTE: 
VA Form 10-10EZ should be completed ONLY if Veteran or service member is
not enrolled in VA’s health care system.
 
PCAFC Decision Process
 
Veteran Assessment
Caregiver Assessment
Functional Assessment
Review of medical records
 
VISN Clinical Eligibility and Appeals Team (CEAT) reviews the
assessments and Veterans’ medical chart to determine eligibility for
the program.
 
17
 
PCAFC Decision
 
Local Caregiver Coordinator is informed of eligibility determination by
VISN staff.
Caregiver Coordinator calls Veteran with decision and ensures
eligibility  decision is mailed to Veteran.
Eligibility decision includes VA Form 10-305, Your Right to Seek
Further Review of Program of Comprehensive Assistance for Family
Caregivers (PCAFC) Decisions
If Caregiver Coordinator is given the approval to continue the process
the local staff will make a home visit to the Veteran.
The Caregiver will complete the caregiver training.
 
18
 
PCAFC Legacy Participant
 
A veteran and their Family Caregiver(s) were approved and
designated by VA as eligible for PCAFC before October 1,
2020, is considered a “Legacy Participant.”
 
As part of the 
VA MISSION Act of 2018
, VA has initiated a
large-scale effort to complete reassessments of 
Legacy
Participants, Legacy Applicants
 and their Family Caregivers
VA is committed to supporting veterans’ caregivers as a top
priority.
 
19
 
PCAFC Appeal Process
 
Decisions made before February 19, 2019
 
If disagreement with a PCAFC decision issued 
before
 February 19, 2019, this  can
now be appealed to the Board of Veteran’s Appeals (Board). Veteran will need
to submit a completed VA Form 10-307, Program of Comprehensive Assistance for
Family Caregivers (PCAFC) Notice of Disagreement to:
Veterans Affairs Evidence Intake Center
P.O. Box 5154
Janesville, WI 53547
You can also seek review through the VHA Clinical Review Process. Please contact
the Patient Advocate at your local VA medical facility for more information on the
Clinical Review Process.
 
20
 
PCAFC Appeal Process
 
Decisions made on or after February 19, 2019
 
Disagreement with a PCAFC decision issued 
on or after
 February
19, 2019, utilize one of the following options:
VHA Clinical Review Process,
Supplemental Claim,
Higher-Level Review, or
Appeal to the Board
 
 Clinical Review Process, a Supplemental Claim or request for
Higher-Level Review is completed by VHA.
 
21
 
PCAFC Appeal Process
 
Decisions made on or after February 19, 2019, continued
 
Supplemental Claim new and relevant evidence that was not part of
the record (not available) when we made the PCAFC decision should
be submitted, complete VA Form 20-0995, Decision Review Request:
Supplemental Claim.  Submit to:
Veterans Affairs Evidence Intake Center
P.O. Box 5154
Janesville, WI 53547
 
22
 
PCAFC Appeal Process
 
Decisions made on or after February 19, 2019, continued
VHA Clinical Review Process is a written request for review of the
PCAFC decision.  Clinical review is conducted by a different Centralized
Eligibility and Appeals Team (CEAT).
 
Request a Higher-Level Review to ask for a higher-level decision maker
in the Caregiver Support Program to look at the case. Additional
evidence cannot be submitted with a Higher-Level Review.   VA Form
20-0996, Decision Review Request:  Higher-Level Review
 
Submit completed VA Form 20-0996 (Higher-Level Review) to:
  
Veterans Affairs Evidence Intake Center
  
P.O. Box 5154
  
Janesville, WI 53547
 
23
 
PCAFC Appeal Process
 
VA Form 10-305, Your Right to Seek Further Review of
Program of Comprehensive Assistance for Family
Caregivers (PCAFC) Decisions, is included with the
eligibility determination.
 
Provides guidance on how to proceed when an
unfavorable decision is received.
 
24
 
PCAFC Appeal Process
 
 
Decision Review Option:  Supplemental Claim
 
If there is new and relevant evidence that was not part of
the record when the PCAFC decision was made.
Submit VA Form 20-0995, Decision Review Request:
Supplemental Claim
Include additional evidence to be considered
Submit to:
Claims Intake Center
PO Box 4444,
Janesville, WI 53547-4444
 
25
 
PCAFC Appeal Process
 
Decision review option:  Higher Level Review (HLR):
No additional evidence can be submitted
Request HLR and “informal conference” by completing VA Form 20-0996
An “informal conference” to talk with the reviewer on the phone to
inform them of the error in decision or why the decision should be
changed
Only one informal conference is allowed for each HLR.
Submit to:
Claims Intake Center
PO Box 4444,
Janesville, WI 53547-4444
 
26
 
PCAFC Appeal Process
 
Decision review option: Board Appeal
 
Option 1:  Direct Review, a Veterans Law Judge will
review appeal based on evidence of record.  No new
evidence can be submitted.
Option 2:  Submit more evidence, Additional evidence
can be submitted the the Veterans Law Judge to review.
Evidence must be submitted within 90 days of the
Decision Review Request:  Board Appeal (VA Form
10182)
 
27
 
PCAFC Appeal Process
 
Decision review option: Board Appeal continued
 
Option 3: Request a hearing with a Veterans Law Judge
Virtual Hearing
Videoconference hearing at VA near veteran
In-person hearing at the Board in Washington, D.C.
To request a Board Appeal, submit a complete the Decision
Review Request:  Board Appeal (VA Form 10182) to:
 
Board of Veterans’ Appeals
 
PO Box 27063,
 
Washington, D.C. 20038
 
28
 
PCAFC Appeal Process
 
Review options for decisions issued before February 19, 2019
Disagreement with a PCAFC decision issued 
before
 February 19,
2019, can now be appealed to the Board of Veterans Affairs
(Board). You will need to submit a completed VA Form 10-307,
Program of Comprehensive Assistance for Family Caregivers
(PCAFC) Notice of Disagreement to:
Veterans Affairs Evidence Intake Center
P.O. Box 5154
Janesville, WI 53547
Seek review through the VHA Clinical Review Process. Please
contact the Patient Advocate at the local VA medical facility for
more information on the Clinical Review Process.
 
29
 
PCAFC
 
Court of Veterans Appeals for Veterans Claims
No. 20-4961
Jeremy Beaudette & Maya Beaudette
V.
Denis McDonough
April 19, 2021, the Court of Appeals for Veterans Claims issued a decision
which gives Veterans and their Caregivers the opportunity to appeal
adverse benefits decision under the Program of Comprehensive
Assistance for Family Caregivers to the Board of Veterans Affairs (BVA)
once they have exhausted the Veteran Health Administration (VHA)
appeals process.
 
30
 
31
 
 
PGCSS
 
Program of General Caregiver Support Services
 
Peer support mentoring
Skills training
Coaching
Telephone support
Online programs
Referrals to available resources to caregivers of veterans
 
32
 
PGCSS Eligibility
 
Veteran must be enrolled in Veterans Affairs (VA) healthcare
 
Veteran must be receiving care from a caregiver
 
Caregivers who participate in PGCSS are called General
Caregivers
General Caregivers do not have to be a relative
General Caregivers do not have to live with the veteran
 
33
 
General Caregiver Definition
 
A General Caregiver is a person who provides personal care
services to a veteran enrolled in VA health care who:
 
needs assistance with one or more activities of daily living
or
 
needs supervision or protection based on symptoms or
residuals of neurological care or other impairment or
injury
 
34
 
General Caregiver application
 
Reach out to the facility CSP Team/Caregiver Support
Coordinator or request a referral from the Veteran's provider
Complete an intake with the facility CSP Team/Caregiver
Support Coordinator
Veteran will need to agree to receive care from the
caregiver, the caregiver will be listed in their healthcare
record
Enroll and begin to utilize the support and services offered
 
35
 
References
 
 
Electronic Code of Federal Regulations
, Title 38, Chapter 1, Part 71
https://www.knowva.ebenefits.va.gov/
https://www.americanbar.org/groups/health_law/section-
news/2021/05/cou-app/
http://www.uscourts.cavc.gov/documents/BeaudetteJandM_20-
4961.pdf
https://www.caregiver.va.gov/
https://www.caregiver.va.gov/Care_Caregivers.asp
https://www.va.gov/family-member-benefits/comprehensive-
assistance-for-family-caregivers/
 
 
 
 
 
36
 
 
QUESTIONS?
 
Carol Vogler
501-690-4627
caroldvogler@gmail.com
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Providing a comprehensive overview of the VA Caregiver Support Program, Carol Vogler shares valuable insights into the mission, objectives, and programs available to support family caregivers of veterans. Learn about the PCAFC and PGCSS programs, eligibility criteria, application and appeal processes, and recent updates on assessments and benefits for caregivers. Discover the essential resources and services offered to promote the health and well-being of those caring for our nation's veterans.


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  1. VA Caregiver Support Program Carol Vogler May 2022

  2. Introduction Carol D. Vogler caroldvogler@gmail.com 501-690-4627 Department of Veterans Affairs Regional Office Little Rock, Arkansas Senior Veterans Service Representative Retired January 2016 2

  3. Purpose Provide an overview of the VA Caregiver Support Programs. VA Caregiver Support Program s mission is to promote the health and well-being of family caregivers who care for our Nation s veterans, through education, resources, support, and services. 3

  4. Objectives Identify the VA Caregiver Support Programs Program of Comprehensive Assistance for Family (PCAFC) Program of General Caregiver Support (PGCSS) Program Eligibility Application process Appeal process 4

  5. Text, email Description automatically generated 5

  6. PCAFG Assessment News As part of the VA MISSION Act of 2018, VA has initiated a large-scale effort to complete reassessments of Legacy Participants, Legacy Applicants and their Family Caregivers VA is committed to supporting Veterans caregivers as a top priority. VA is listening to concerns and working diligently to address them as they continue to ensure veterans and their caregivers get the support they need and deserve. 6

  7. PCAFG Assessment News - continued Here s what Veterans caregivers can expect: VA is going to review and examine the Program of Comprehensive Assistance for Family Caregivers (PCAFC) eligibility criteria. VA is going to complete reassessments of Legacy Participants, Legacy Applicants and their Family Caregivers. Any caregiver eligible for an increase in caregiver benefits will receive them. VA will not remove anyone from the program or decrease any support based on reassessments before we re-examine our current eligibility criteria. We will consider making changes if necessary. The program is still on track to expand to include Veterans of all service eras on October 1, 2022. 7

  8. PCAFC Program of Comprehensive Assistance for Family Caregivers Primary caregivers, may receive: A monthly stipend (paid directly to the caregiver.) Access to health care insurance through Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA), if they do not already have health insurance. Mental health counseling. 8

  9. PCAFC Certain beneficiary travel benefits when traveling with the Veteran to appointments. **Note for specific details, speak to the Caregiver Support Coordinator. At least 30 days of respite care per year, for the Veteran. Respite is short term relief for someone else to care for the Veteran while the caregiver takes a break. 9

  10. PCAFC Secondary caregivers, may receive: Mental health counseling. Certain beneficiary travel benefits when traveling with the Veteran to appointments. **Note for specific details, speak to your Caregiver Support Coordinator. At least 30 days of respite care, per year for the veteran. Respite is short term relief for someone else to care for the veteran while the caregiver takes a break. 10

  11. PCAFC Eligibility The veteran/service member must have a serious injury which is a single or combined service-connected disability rating of 70% or more, and meet the following eligibility requirements to participate in the Program of Comprehensive Assistance for Family Caregivers: The individual is either: A veteran; or A member of the Armed Forces undergoing a medical discharge from the Armed Forces. 11

  12. PCAFC Eligibility continued The individual has a serious injury (including serious illness) incurred or aggravated in the line of duty in the active military, naval, or air service: On or after September 11, 2001; or On or before May 7, 1975 Effective October 1, 2022, after May 7, 1975, and before September 11, 2001. 12

  13. PCAFC Eligibility continued The individual is in need of in-person personal care services for a minimum of six (6) continuous months based on any one of the following: An inability to perform an activity of daily living; or A need for supervision, protection, or instruction. It is in the best interest of the individual to participate in the program. 13

  14. PCAFC Eligibility continued Personal care services that would be provided by the Family Caregiver will not be simultaneously and regularly provided by or through another individual or entity. The individual receives care at home or will do so if VA designates a Family Caregiver. The individual receives ongoing care from a Primary Care Team or will do so if VA designates a Family Caregiver. 14

  15. PCAFC Family Caregiver Eligibility Be at least 18 years of age. Be either: The eligible veteran s spouse, son, daughter, parent, stepfamily member, or extended family member; or Someone who lives with the eligible Veteran full-time or will do so if designated as a Family Caregiver. Be initially assessed by VA as being able to complete caregiver education and training. Complete caregiver training and demonstrate the ability to carry out the specific personal care services, core competencies, and additional care requirements. 15

  16. PCAFC Application Complete VA Form 10-10CG Section I to be completed by Veteran or his/her Representative Section II to be completed by Primary Family Caregiver Section III to be completed by Secondary Family Caregiver Secondary Family Caregiver is not required Submit to Program of Comprehensive Assistance for Family Caregivers, Health Eligibility Center, 2957 Clairmont Road, NE, Suite 200, Atlanta, GA 30329-1647, or to local VA Medical Center Caregiver Support Coordinator NOTE: VA Form 10-10EZ should be completed ONLY if Veteran or service member is not enrolled in VA s health care system. 16

  17. PCAFC Decision Process Veteran Assessment Caregiver Assessment Functional Assessment Review of medical records VISN Clinical Eligibility and Appeals Team (CEAT) reviews the assessments and Veterans medical chart to determine eligibility for the program. 17

  18. PCAFC Decision Local Caregiver Coordinator is informed of eligibility determination by VISN staff. Caregiver Coordinator calls Veteran with decision and ensures eligibility decision is mailed to Veteran. Eligibility decision includes VA Form 10-305, Your Right to Seek Further Review of Program of Comprehensive Assistance for Family Caregivers (PCAFC) Decisions If Caregiver Coordinator is given the approval to continue the process the local staff will make a home visit to the Veteran. The Caregiver will complete the caregiver training. 18

  19. PCAFC Legacy Participant A veteran and their Family Caregiver(s) were approved and designated by VA as eligible for PCAFC before October 1, 2020, is considered a Legacy Participant. As part of the VA MISSION Act of 2018, VA has initiated a large-scale effort to complete reassessments of Legacy Participants, Legacy Applicants and their Family Caregivers VA is committed to supporting veterans caregivers as a top priority. 19

  20. PCAFC Appeal Process Decisions made before February 19, 2019 If disagreement with a PCAFC decision issued before February 19, 2019, this can now be appealed to the Board of Veteran s Appeals (Board). Veteran will need to submit a completed VA Form 10-307, Program of Comprehensive Assistance for Family Caregivers (PCAFC) Notice of Disagreement to: Veterans Affairs Evidence Intake Center P.O. Box 5154 Janesville, WI 53547 You can also seek review through the VHA Clinical Review Process. Please contact the Patient Advocate at your local VA medical facility for more information on the Clinical Review Process. 20

  21. PCAFC Appeal Process Decisions made on or after February 19, 2019 Disagreement with a PCAFC decision issued on or after February 19, 2019, utilize one of the following options: VHA Clinical Review Process, Supplemental Claim, Higher-Level Review, or Appeal to the Board Clinical Review Process, a Supplemental Claim or request for Higher-Level Review is completed by VHA. 21

  22. PCAFC Appeal Process Decisions made on or after February 19, 2019, continued Supplemental Claim new and relevant evidence that was not part of the record (not available) when we made the PCAFC decision should be submitted, complete VA Form 20-0995, Decision Review Request: Supplemental Claim. Submit to: Veterans Affairs Evidence Intake Center P.O. Box 5154 Janesville, WI 53547 22

  23. PCAFC Appeal Process Decisions made on or after February 19, 2019, continued VHA Clinical Review Process is a written request for review of the PCAFC decision. Clinical review is conducted by a different Centralized Eligibility and Appeals Team (CEAT). Request a Higher-Level Review to ask for a higher-level decision maker in the Caregiver Support Program to look at the case. Additional evidence cannot be submitted with a Higher-Level Review. VA Form 20-0996, Decision Review Request: Higher-Level Review Submit completed VA Form 20-0996 (Higher-Level Review) to: Veterans Affairs Evidence Intake Center P.O. Box 5154 Janesville, WI 53547 23

  24. PCAFC Appeal Process VA Form 10-305, Your Right to Seek Further Review of Program of Comprehensive Assistance for Family Caregivers (PCAFC) Decisions, is included with the eligibility determination. Provides guidance on how to proceed when an unfavorable decision is received. 24

  25. PCAFC Appeal Process Decision Review Option: Supplemental Claim If there is new and relevant evidence that was not part of the record when the PCAFC decision was made. Submit VA Form 20-0995, Decision Review Request: Supplemental Claim Include additional evidence to be considered Submit to: Claims Intake Center PO Box 4444, Janesville, WI 53547-4444 25

  26. PCAFC Appeal Process Decision review option: Higher Level Review (HLR): No additional evidence can be submitted Request HLR and informal conference by completing VA Form 20-0996 An informal conference to talk with the reviewer on the phone to inform them of the error in decision or why the decision should be changed Only one informal conference is allowed for each HLR. Submit to: Claims Intake Center PO Box 4444, Janesville, WI 53547-4444 26

  27. PCAFC Appeal Process Decision review option: Board Appeal Option 1: Direct Review, a Veterans Law Judge will review appeal based on evidence of record. No new evidence can be submitted. Option 2: Submit more evidence, Additional evidence can be submitted the the Veterans Law Judge to review. Evidence must be submitted within 90 days of the Decision Review Request: Board Appeal (VA Form 10182) 27

  28. PCAFC Appeal Process Decision review option: Board Appeal continued Option 3: Request a hearing with a Veterans Law Judge Virtual Hearing Videoconference hearing at VA near veteran In-person hearing at the Board in Washington, D.C. To request a Board Appeal, submit a complete the Decision Review Request: Board Appeal (VA Form 10182) to: Board of Veterans Appeals PO Box 27063, Washington, D.C. 20038 28

  29. PCAFC Appeal Process Review options for decisions issued before February 19, 2019 Disagreement with a PCAFC decision issued before February 19, 2019, can now be appealed to the Board of Veterans Affairs (Board). You will need to submit a completed VA Form 10-307, Program of Comprehensive Assistance for Family Caregivers (PCAFC) Notice of Disagreement to: Veterans Affairs Evidence Intake Center P.O. Box 5154 Janesville, WI 53547 Seek review through the VHA Clinical Review Process. Please contact the Patient Advocate at the local VA medical facility for more information on the Clinical Review Process. 29

  30. PCAFC Court of Veterans Appeals for Veterans Claims No. 20-4961 Jeremy Beaudette & Maya Beaudette V. Denis McDonough April 19, 2021, the Court of Appeals for Veterans Claims issued a decision which gives Veterans and their Caregivers the opportunity to appeal adverse benefits decision under the Program of Comprehensive Assistance for Family Caregivers to the Board of Veterans Affairs (BVA) once they have exhausted the Veteran Health Administration (VHA) appeals process. 30

  31. 31

  32. PGCSS Program of General Caregiver Support Services Peer support mentoring Skills training Coaching Telephone support Online programs Referrals to available resources to caregivers of veterans 32

  33. PGCSS Eligibility Veteran must be enrolled in Veterans Affairs (VA) healthcare Veteran must be receiving care from a caregiver Caregivers who participate in PGCSS are called General Caregivers General Caregivers do not have to be a relative General Caregivers do not have to live with the veteran 33

  34. General Caregiver Definition A General Caregiver is a person who provides personal care services to a veteran enrolled in VA health care who: needs assistance with one or more activities of daily living or needs supervision or protection based on symptoms or residuals of neurological care or other impairment or injury 34

  35. General Caregiver application Reach out to the facility CSP Team/Caregiver Support Coordinator or request a referral from the Veteran's provider Complete an intake with the facility CSP Team/Caregiver Support Coordinator Veteran will need to agree to receive care from the caregiver, the caregiver will be listed in their healthcare record Enroll and begin to utilize the support and services offered 35

  36. References Electronic Code of Federal Regulations, Title 38, Chapter 1, Part 71 https://www.knowva.ebenefits.va.gov/ https://www.americanbar.org/groups/health_law/section- news/2021/05/cou-app/ http://www.uscourts.cavc.gov/documents/BeaudetteJandM_20- 4961.pdf https://www.caregiver.va.gov/ https://www.caregiver.va.gov/Care_Caregivers.asp https://www.va.gov/family-member-benefits/comprehensive- assistance-for-family-caregivers/ 36

  37. QUESTIONS? Carol Vogler 501-690-4627 caroldvogler@gmail.com

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