Oregon Food Bank Civil Rights Training Overview

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Learn about the annual civil rights training at the Oregon Food Bank, focusing on equal treatment, responsibilities, and dignity for all. Understand the importance of complying with USDA regulations and recognize protected classes under TEFAP standards. Explore the origins of civil rights laws and the significance of non-discrimination in program distribution.


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  1. Welcome to the annual Oregon Food Bank civil rights training. It s going to be great. Please sign in.

  2. Please answer the following questions to the best of your ability.

  3. Quiz! Why are you at this training today? a. I love talking about civil rights. b. I was hoping to take a nap without anyone noticing. c. My boss is making me attend.

  4. (Actually, its because your agency administers TEFAP) All programs that distribute USDA commodities must comply with USDA regulations on non- discrimination.

  5. Goals of Civil Rights Equal and consistent treatment for all Knowledge of rights and responsibilities Elimination of illegal barriers Dignity and respect for all

  6. Where do these laws come from? Race, color, national origin Title VI Civil Rights Act of 1964 Civil Rights Restoration Act of 1987 Sex Title IX of the Education Amendments of 1972 Disability Section 504 of the Rehabilitation Act of 1973 Americans with Disabilities Act Age Age Discrimination act of 1975 All Program statutes and regulations

  7. What is a protected class? Protected class describes characteristics that cannot be targeted for discrimination.

  8. Protected classes - TEFAP Race Color Age Sex National Origin Disability

  9. Quiz! Which of these is not a protected class, in accordance with TEFAP standards? a. Race b. Religion c. Disability d. Preference for polka-dotted ties

  10. Other classes are protected by both federal and state laws. While these do not reflect mandatory standards for distributing TEFAP, the partners in our network have agreed to honor them.

  11. Other federally protected classes Religion Elderliness Familial status

  12. Additional State of Oregon protected classes: Sexual orientation Retaliation for opposing an unlawful employment practice Association with a member of a protected class Age (over 18) Marital status Injured workers Family relationship

  13. Types of Discrimination Different Treatment Disparate Treatment/Impact Reprisal/Retaliation

  14. Different Treatment Using different eligibility criteria for certain applicants. Treating recipients differently based on perceived characteristics.

  15. Quiz! That guy isn t from the U.S. do you hear that accent? Let s give him a just a tiny bit of food. He may not even be a citizen! a. Okay b. Totally illegal!

  16. Disparate Treatment/Impact Discrimination that is not intentional, but has that effect. A rule, policy or practice that may be neutral on its surface, but impacts a protected class disproportionately.

  17. Quiz! It s okay to let seniors come to the pantry an hour early so they don t have to wait in line. a. True b. False

  18. Retaliation Negative treatment of someone because they filed a complaint, complained about discrimination, or testified as a witness in a complaint investigation.

  19. Quiz! You may decline service to: a. A guy who shows up drunk and calls people names. b. A guy who called OHCS claiming he got less food than another client because of his race.

  20. Reasonable accommodation for people with disabilities Remember, not all disabilities are immediately apparent. Make alternate arrangements for services if clients are unable to access your agency. Think about your parking lot, hallways, entrances and exits, and waiting area.

  21. Documentation Prominently post And Justice for All poster, including hotline tear-offs Maintain a file of complaints received

  22. Quiz! What does LEP stand for? a. Language Evaluation Program b. Let Everyone Participate c. Limited English Proficiency

  23. Limited English Proficiency - LEP Refers to individuals who do not speak English as their primary language, and who have a limited ability to read, speak, write, or understand English.

  24. LEP Requirements If a significant number (or proportion) of the eligible population needs information in a language other than English, the program should take reasonable steps to provide information in the appropriate language.

  25. Records TEFAP records must be kept for a minimum of three years. Records must be kept confidential, with access restricted to authorized personnel

  26. Quiz! After three years, I can dispose of TEFAP sign-in sheets by: a. Putting them in the recycling bin b. Shredding them c. Using them to line the birdcage d. Giving them to my Regional Food Bank for disposal

  27. Non-Discrimination Statement MUST be included on ALL materials that are developed for public information, public education, and public distribution, including web sites.

  28. The Long Version The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.) If you wish to file a civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.htm, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6736 (Spanish).

  29. The Short Version This institution is an equal opportunity provider. The short version may only be used for materials that are smaller than a sheet of paper (small fliers, recipe cards, etc.), and must be in the same font size as the rest of the text.

  30. Public Notification All FNS assistance programs must include public notification to inform participants and potentially eligible persons of: Program availability Program rights and responsibilities Non-discrimination policy Procedures for filing a complaint

  31. Right to File a Complaint Any person alleging discrimination under one of the protected classes can file a complaint within 180 days of the alleged discriminatory action. Complaints may be made anonymously.

  32. What to do in the event of a civil rights complaint Notify program director Provide forms for written complaints OR Take detailed notes of oral complaints Forward complaints to OHCS and Oregon Food Bank

  33. Annual Training Requirement OFB, RFBs and PAs administering TEFAP are responsible for providing civil rights training annually to all employees and volunteers who have contact with participants and applicants.

  34. Any Questions?

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