Nyukela Programme: Pre-Entry into Senior Management Services

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The Nyukela Programme, designed in collaboration with the Department of Public Service and Administration, is an online course aimed at individuals aspiring to join the public service Senior Management Services (SMS). This self-paced intervention covers essential modules on citizenship, public administration, and African leadership, emphasizing values, skills, and knowledge required for SMS roles. Participants can complete the course in approximately 120 hours and receive a certificate upon finishing.


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  1. Pre-Entry into Senior Management Service NYUKELA Learn Serve Grow

  2. BACKGROUND The Pre-entry to Senior Management Services: Nyukela Programme has been designed in conjunction with the Department of Public Service and Administration (DPSA) as an online course. Nyukela is a Nguni word meaning step up. It is adopted for this programme as an invitation to step up to the call to serve. The purpose of the programme is to Create appreciation of the public service as a special career; Deepen understanding of the mindset, attributes, values, skills and knowledge required to serve in the SMS; and Complement the public service recruitment process by ensuring that entrants to SMS have appropriate competences for their job roles. Learn Serve Grow 2

  3. BACKGROUND The programme is applicable to individuals who wish to apply for a position in the public service SMS. The target group includes individuals who aspire to enter into SMS for the first time and those progressing from one level to another within the SMS, who have not yet done this programme The Nyukela Programme is a non-accredited and self-paced intervention. The online course in its totality takes approximately 120 hours to complete, inclusive of all assessment activities. The course requires self registration and self funding at the affordable fee of R265 The certificate is obtain online immediately after completion of the programme Learn Serve Grow 3

  4. NYUKELA | PRE-ENTRY TO SMS MODULES MODULE 1 MODULE 2 MODULE 3 CITIZENSHIP PUBLIC GOVERNMENT AND I ADMINISTRATION AND AFRICAN LEADERSHIP Learn Serve Grow 4

  5. NYUKELA | PRE-ENTRY TO SMS MODULES Module 1 - CITIZENSHIP Focuses on building a just and cohesive society. The module demonstrates why it is important to understand relevant facts and statistics of the South African population and the social conditions of the people SMS members are called to serve. Unit 1: Social conditions the rights of citizens, the context of service delivery (demographics of citizens public servant leaders are called to serve) Unit 2: Partnerships in building a cohesive society e.g. Izimbizo, community development work, civil society Unit 3: Values and principles that underpin social cohesion link between public service values and principles and the development of social justice and social cohesion) Learn Serve Grow 5

  6. NYUKELA | PRE-ENTRY TO SMS MODULES Module 2 - PUBLIC ADMINISTRATION AND AFRICAN LEADERSHIP Explains of the structures of government and also introduces the learner to the legislative framework that govern the work of public servants. This module concludes with a reflection on ethical and lawful leadership specifically in an African context. Unit 1: The machinery of government Structure and functions of government Good governance Unit 2: Administrative law Administration of law and public policy Implementation of government s commitments Unit 3: Ethical African leadership Explains that the structures of government and its legislative framework can only contribute to equitable service delivery if public servant leaders have a mind-set of I am because you are . Philosophy of African Leadership Practice of African Leadership Learn Serve Grow 6

  7. NYUKELA | PRE-ENTRY TO SMS MODULES Module 3 - GOVERNMENT AND I Focuses on the learner s contribution to building a just and cohesive society by applying what he/she has learned. The module asks the learner to consciously pay attention to what is going on around them and to propose how they would confront a complex problem in their community, sector or industry. Conceptualization of wicked problems An exercise in confronting a wicket problem (focusing on the role of planning, monitoring and evaluation in tackling complex problems that impacts negatively on service delivery and thus the lives of citizens) Exemplars of innovation to address complex challenges in communities: government projects that successfully addressed wicked problems / key success factors in solving wicked problems Learn Serve Grow 7

  8. NYUKELA | PRE-ENTRY TO SMS MODULES Learn Serve Grow 8

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