Community Engagement and Accountability in Cash Programming During COVID-19

 
C
o
m
m
u
n
i
t
y
 
e
n
g
a
g
e
m
e
n
t
 
a
n
d
 
a
c
c
o
u
n
t
a
b
i
l
i
t
y
i
n
 
c
a
s
h
 
p
r
o
g
r
a
m
m
i
n
g
 
d
u
r
i
n
g
C
O
V
I
D
-
1
9
1
6
t
h
 
D
e
c
e
m
b
e
r
 
2
0
2
0
 
Workshop Agenda
 
1.
What is Community Engagement
and Accountability?
2.
Why is Community Engagement
and Accountability important for
good quality Cash
programming?
3.
Key considerations for successful
Community Engagement and
Accountability in Cash
4.
Case studies from Malawi and
Zambia Red Cross Societies
5.
Q&A
M
o
v
e
m
e
n
t
D
e
f
i
n
i
t
i
o
n
o
f
 
C
E
A
 
 
Community
engagement and
accountability (CEA) is
an approach to Red
Cross and Red Crescent
programming and
operations. It is
supported by a set of
activities that help put
communities at the
centre of what we do,
by 
integrating
communication and
participation
throughout the
programme cycle
 
or
operation.
 
1.
Better quality responses & impact
2.
Increased trust and acceptance
3.
Early detection of problems
4.
Saves money
5.
Increased community ownership
6.
Improved staff satisfaction and retention
7.
Preventing sexual exploitation and abuse by aid
workers
8.
Contributes to Do No Harm programming
9.
Helps to manage expectations
W
h
a
t
 
a
r
e
 
t
h
e
 
b
e
n
e
f
i
t
s
 
o
f
 
m
a
i
n
s
t
r
e
a
m
i
n
g
 
C
E
A
?
D
i
s
c
u
s
s
S
o
m
e
 
c
o
m
m
o
n
 
m
i
s
t
a
k
e
s
 
t
o
 
b
e
 
a
w
a
r
e
 
o
f
 
i
n
 
c
o
m
m
u
n
i
t
y
e
n
g
a
g
e
m
e
n
t
 
a
n
d
 
a
c
c
o
u
n
t
a
b
i
l
i
t
y
 
Ground
 Truth research into cash user
journeys in Kenya
 
W
h
a
t
 
c
o
m
m
u
n
i
t
i
e
s
s
a
y
.
.
.
 
4
 
g
o
l
d
e
n
 
r
u
l
e
s
 
t
o
r
u
n
 
a
n
 
a
c
c
o
u
n
t
a
b
l
e
c
a
s
h
 
t
r
a
n
s
f
e
r
p
r
o
g
r
a
m
m
e
 
1.
Find out how
communities
communicate and
function
2.
Share information
regularly – especially
when there are delays
3.
Explain and discuss
targeting CLEARLY
4.
Have a feedback
system – and act on it
W
h
e
r
e
 
t
o
 
g
e
t
h
e
l
p
 
w
i
t
h
 
C
E
A
 
CEA HUB:
www.communityengagementhub.org
CEA Guide & toolkit: 
www.ifrc.org/CEA
CEA toolkit includes:
Templates
Step-by-step guidance
CEA in Cash tip sheet 
(available on the CEA
Hub)
Core Humanitarian Standards
Sophie Everest, Snr CEA Adviser:
Sophie.everest@ifrc.org
 
 
 
 
Slide Note

When the conditions are right, cash can be a more appropriate and effective approach than other, more traditional, forms of in-kind assistance. Cash and Voucher Assistance (CVA) can put more decision-making power in the hands of the communities we serve, helping people to overcome crisis with dignity.

Embed
Share

Explore the significance of community engagement and accountability in cash programming during the COVID-19 pandemic. Learn about the benefits, key considerations, common mistakes to avoid, and case studies from Malawi and Zambia Red Cross Societies. Discover how mainstreaming CEA can lead to better responses, increased trust, and early detection of problems, among other advantages.


Uploaded on Jul 25, 2024 | 0 Views


Download Presentation

Please find below an Image/Link to download the presentation.

The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. Download presentation by click this link. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.

E N D

Presentation Transcript


  1. Community engagement and accountability in cash programming during COVID-19 16th December 2020

  2. Workshop Agenda 1.What is Community Engagement and Accountability? 2.Why is Community Engagement and Accountability important for good quality Cash programming? 3.Key considerations for successful Community Engagement and Accountability in Cash 4.Case studies from Malawi and Zambia Red Cross Societies 5.Q&A

  3. Community engagement and accountability (CEA) is an approach to Red Cross and Red Crescent programming and operations. It is supported by a set of activities that help put communities at the centre of what we do, by integrating communication and participation throughout the programme cycle or operation. Movement Movement Definition Definition of CEA of CEA

  4. What are the benefits of mainstreaming CEA? Discuss 1. Better quality responses & impact 2. Increased trust and acceptance 3. Early detection of problems 4. Saves money 5. Increased community ownership 6. Improved staff satisfaction and retention 7. Preventing sexual exploitation and abuse by aid workers 8. Contributes to Do No Harm programming 9. Helps to manage expectations

  5. Some common mistakes to be aware of in community engagement and accountability POOR NOT RAISING EXPECTATIONS & BREAKING PROMISES UNCLEAR ASSESSMENTS AND DELAYS IN DELIVERY TARGETING IS UNCLEAR OR UNFAIR RELYING ON COMMUNITY LEADERS, NOT BEING CLEAR, ONLY SPEAKING TO DIRECT BENEFICIARIES COMMUNICATION FORGETTING TO TELL PEOPLE WHO WE ARE WHAT WE ARE DOING THERE COLLECTING, USING OR RESPONDING TO COMMUNITY FEEDBACK AND COMPLAINTS FEEDBACK SYSTEM RARE, INAPPROPRIATE OR NOT ACTED ON

  6. Ground Truth research into cash user journeys in Kenya

  7. What communities What communities say... say...

  8. 4 golden rules to run an accountable cash transfer programme 1. Find out how communities communicate and function 2. Share information regularly especially when there are delays 3. Explain and discuss targeting CLEARLY 4. Have a feedback system and act on it

  9. Where to get Where to get help with CEA help with CEA CEA HUB: www.communityengagementhub.org CEA Guide & toolkit: www.ifrc.org/CEA CEA toolkit includes: Templates Step-by-step guidance CEA in Cash tip sheet (available on the CEA Hub) Core Humanitarian Standards Sophie Everest, Snr CEA Adviser: Sophie.everest@ifrc.org

More Related Content

giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#