Information Commissioner's Briefing at Royal Hamilton Amateur Dinghy Club

 
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Wednesday, 11 September 2019
Royal Hamilton Amateur Dinghy Club
 
 
9:00 – 9:10
 
Welcome and Introductions to the ICO
9:10 – 10:15
 
A record ‘held by’ a public authority
 
(s.12)
10:15 – 10:30
 
Break
10:30 – 11:25
 
Early and Facilitated Resolutions
11:25 – 11:30
 
Wrap-up and Evaluations
 
A
G
E
N
D
A
 
A promise that
Bermuda would be
a place ‘where
government
operates in the
sunshine of public
scrutiny’.
 
T
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q
u
e
s
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Bermudians and residents of
Bermuda have the right to access
records held by public authorities,
unless the provisions of the PATI
Act allow a public authority to
deny the PATI request.
 
T
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An independent public office mandated
to promote public access to information.
 
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f
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t
o
d
a
y
 
When a record is ‘held by’ a public
authority under section 12(1)
ICO’s resolution processes
 
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?
 
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R
e
q
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s
t
 
Bermudians and residents of
Bermuda have the right to access
records
 
held by
 
public authorities,
unless the provisions of the PATI
Act allow a public authority to
deny the PATI request.
 
D
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[
s
.
 
3
(
1
)
]
 
Information recorded in any form that is held by
a public authority
Also includes:
part of a record [s. 3(2)]
records held by an independent contractor
related to a contract
 with a public authority
[s. 3(4)]
 
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h
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[
s
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3
(
3
)
]
 
In the PATI Act, ‘held by’ means a record
that is in the:
possession,
custody, or
under the control
of the public authority.
 
C
u
s
t
o
d
y
 
Physical possession of a record
(hard copy or electronic)
Plus
 authority to use, maintain,
care for, dispose of, or disseminate
the record
 
U
n
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e
r
 
t
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c
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t
r
o
l
 
This involves the authority to manage
the record, including restricting,
regulating, and administering its use,
disclosure, or disposition.
Public authority may not have physical
possession but retains control.
 
P
o
s
s
e
s
s
i
o
n
 
Possession means having or owning
something. Physical possession alone
(electronic or hard copy) may result in
a public authority ‘holding’ a record.
 
R
e
m
e
m
b
e
r
 
More than one public authority
may hold the same record
If your public authority ‘holds’ a
record, you must decide whether
or not to provide access to it
 
W
h
a
t
 
i
f
s
?
 
What if emails held by the public
authority are responsive to the PATI
request? What if the public authority is
only copied on an email message?
What if the public authority received the
email message in error?
 
W
h
a
t
 
i
f
s
?
 
What if my public authority was supposed
to destroy the record according to our
records plan, but one of our employees
kept a copy at work?
 
W
h
a
t
 
i
f
s
?
 
What if the records are in a former
employee’s electronic files or email
account?
 
W
h
a
t
 
i
f
s
?
 
What if we hired a contractor to conduct
a survey and we received the report but
the contractor holds the raw data?
 
 
W
h
a
t
 
i
f
s
?
 
What if the information requested is
stored in a electronic database?
 
W
h
a
t
 
i
f
s
?
 
What if an employee is storing personal
files on the public authority’s computer
system, such as volunteer committee
documents, union documents, personal
photos, or school documents? Is this
physical possession?
 
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o
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q
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s
 
t
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a
s
k
 
 
Was the record created by an officer,
employee, or member of the public
authority?
What was the creator’s intended use of the
record?
 
 
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a
s
k
 
Does the public authority have physical
possession of the records because the
creator has provided it either voluntarily or
pursuant to a statutory or employment
requirement?
Does the public authority have a right to
possess the record?
 
 
P
o
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s
 
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k
 
Does the content of the record relate to
the public authority’s mandate, functions,
or operations?
To what extent has the institution relied
upon or used the record?
How closely has the record been
integrated with the other records held by
the institution?
 
B
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Number of records held may be extensive,
consider whether it is beneficial to assist
requester (or whether it is required)
Duty to assist [s. 12(2)(a)] means that if
your public authority holds records but
knows that another authority also holds
records, you are required to inform the
requester
 
B
R
E
A
K
 
The PATI Act
A promise that
Bermuda would be
a place ‘where
government
operates in the
sunshine of public
scrutiny’.
 
I
C
O
 
R
e
s
o
l
u
t
i
o
n
 
P
r
o
c
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s
s
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s
 
W
e
 
w
i
l
l
 
d
i
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u
s
s
:
 
What is resolution (and what is it not)?
General overview of ICO process
The type of alternative dispute resolutions
that the ICO uses, and when
Who can propose resolution?
What are the potential outcomes?
Questions about how it works in practice
 
 
 
F
a
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One type of alternative dispute resolution
(ADR) processes.
Many people use ‘ADR’ and ‘mediation’
interchangeably, or
Categorise different forms of ADR
rigidly
Think of it as a continuum. . . .
ADR Continuum
 
Consensual
Control lies with
parties
Parties decide
outcome
 
Formal
 
Informal
 
Adjudicative
Control lies with
outside, neutral
party
Outside party
decides
outcome
 
Formal
 
Informal
 
1. Negotiation
Control lies with parties
Aim is for best deal for self
Voluntary for both parties
 
3. Arbitration
Parties can agree on process and arbiter
Decision independent of parties but often a
compromise
Voluntary in theory often imposed in practice
 
4. Court/ Tribunal
Formal rules and process
Parties have no say in decision
maker
Binding decision based on evidence
Voluntary for “complainer” but not
“defender”
 
2. Mediation
Parties can agree process and
mediator
Confidential
Aim for mutually beneficial
outcome
Voluntary for both parties
ADR Continuum
 
O
v
e
r
v
i
e
w
 
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O
 
P
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s
s
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s
 
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s
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l
u
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c
o
n
s
i
d
e
r
e
d
?
 
Every
Stage
 
T
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‘Early resolution’ under section 46
Facilitated resolution during review under
section 47
 
                   Both are 
voluntary
 
Formal
 
Informal
Information
Commissioner
is quasi-judicial.
Facilitated Resolution
Section 47 review
 
An applicant is withdrawing their application
because they are given . . .
All
 
or 
some 
of the previously withheld records
and are willing to give up the right to a decision
Better explanations
 when not given all or some
of the withheld records
Help
 to find information another way
 
 
W
h
a
t
 
i
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r
e
s
o
l
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i
o
n
 
o
f
 
a
n
 
a
p
p
l
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c
a
t
i
o
n
?
 
An applicant is withdrawing their application
because they are given . . .
Advice
 which leads them to make a new PATI
request
A new initial decision
 following a reasonable
search for records
 
 
W
h
a
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a
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a
p
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i
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a
t
i
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n
?
 
Informal and flexible, and will normally involve:
Consideration of the public’s rights/interests
Terms (outcome and timeframe) notified in
writing
Terms must be met before Information
Commissioner will accept a withdrawal
Must safeguard the right to a decision
 
 
W
h
a
t
 
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f
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s
o
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u
t
i
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n
 
p
r
o
c
e
s
s
?
 
Resolution may be achieved through . . .
Negotiation
 between the parties (no ICO
involvement), or
Facilitation
 by ICO, proposed by:
Applicant,
Public authority, or
ICO
 
 
W
h
o
 
p
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o
p
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?
N
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n
 
b
e
t
w
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e
n
 
t
h
e
 
p
a
r
t
i
e
s
 
What this looks like:
 
Public authority sends more records 
directly 
to
applicant during ICO investigation
ICO is not informed and has not given a view of any sort
ICO may not even see what records are disclosed
Applicant contacts ICO and withdraws application
F
a
c
i
l
i
t
a
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p
r
o
p
o
s
e
d
 
b
y
 
A
p
p
l
i
c
a
n
t
 
What this looks like:
 
Public authority sends more records to applicant
during ICO investigation and copies in ICO
Applicant contacts ICO and tells us they want to
withdraw their application, OR seeks ICO advice on
whether resolution would be a good outcome
ICO forms a view about whether resolution is a
good outcome and advises applicant accordingly
F
a
c
i
l
i
t
a
t
i
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p
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d
 
b
y
 
P
u
b
l
i
c
 
A
u
t
h
o
r
i
t
y
 
What this looks like:
 
Public authority sends more records to applicant
during ICO investigation and copies in ICO
Applicant contacts ICO and tells us they want to
withdraw their application, OR seeks advice on
whether resolution would be a good outcome
ICO forms a view about whether resolution is a
good outcome and advises applicant accordingly
F
a
c
i
l
i
t
a
t
i
o
n
 
 
p
r
o
p
o
s
e
d
 
b
y
 
I
C
O
 
What this looks like:
 
ICO forms view about likely outcome (e.g., a
preliminary view letter)
ICO proposes settlement to public authority,
encouraging disclosure, or to applicant, if
appropriate
R
e
s
o
l
u
t
i
o
n
 
 
p
o
t
e
n
t
i
a
l
 
o
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c
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s
 
Early resolution:
 
No decision issued [s. 46]
Information Commissioner must be satisfied that
resolution was ‘successful’ [s. 47]
R
e
s
o
l
u
t
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o
n
 
 
p
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e
n
t
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a
l
 
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u
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c
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s
 
Facilitated resolution:
 
Issues may be narrowed before remainder of case
progresses to decision
Applicant may choose to withdraw application and
Information Commissioner accepts withdrawal
Information Commissioner may be satisfied that
public authority has complied with PATI Act, but
applicant exercises 
right
 to a decision
 
R
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m
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m
b
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r
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g
 
r
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s
o
l
u
t
i
o
n
?
 
May include:
 
Evaluation of overriding need to issue a decision as
a case example or make public that Information
Commissioner has made a finding
Public authority’s interest and cooperation in
remediating
ICO is satisfied that public authority does not hold
records
I
C
O
s
 
c
r
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t
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f
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p
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o
p
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s
i
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g
 
r
e
s
o
l
u
t
i
o
n
?
 
May include:
 
ICO is satisfied that record is exempt in its entirety,
and can point to previous decisions
Request is for applicant’s own personal data and it
is received
Reasonableness of the search is only issue, and no
new issues are raised that warrant a decision
N
o
t
e
 
Apart from resolution, ICO may also seek to 
narrow
issues on review or give a public authority an
opportunity to comply with PATI Act’s procedural
requirements, including:
clarifying exemptions relied upon
clarifying scope of request with applicant or
public authority
remedying search issues
 
W
r
a
p
-
u
p
 
Decisions published on 
www.ico.bm
Monthly Roundups highlight learning lessons
ICO Guidances published on 
www.ico.bm
General questions for ICO at 294-9181 or
info@ico.bm
 
Learn more about Information Commissioner’s
decisions:
 
2019-2020 Schedule
Wednesday, 4
 December 2019
Wednesday, 11 
March 2020
 
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Slide Note

Welcome: The Information Commissioner’s Briefings are an opportunity to learn about helpful key points and learning lessons from the work of the Information Commissioner’s Office.

11 September 2019

Information Commissioner's Briefing

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The Information Commissioner's Briefing held at Royal Hamilton Amateur Dinghy Club covered topics related to the Public Access to Information Act in Bermuda. The briefing emphasized the rights of Bermudians and residents to access public records, the role of the Information Commissioner in promoting information access, and processes for resolving disputes over record access.


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  1. INFORMATION INFORMATION COMMISSIONER S BRIEFING COMMISSIONER S BRIEFING Wednesday, 11 September 2019 Royal Hamilton Amateur Dinghy Club

  2. AGENDA AGENDA 9:00 9:10 9:10 10:15 Welcome and Introductions to the ICO A record held by a public authority (s.12) Break Early and Facilitated Resolutions Wrap-up and Evaluations 10:15 10:30 10:30 11:25 11:25 11:30

  3. The Public Access to Information Act The Public Access to Information Act A promise that Bermuda would be a place where government operates in the sunshine of public scrutiny .

  4. Purposes of PATI Act (section 2) Purposes of PATI Act (section 2)

  5. The Right to Make a PATI Request The Right to Make a PATI Request Bermudians and residents of Bermuda have the right to access records held by public authorities, unless the provisions of the PATI Act allow a public authority to deny the PATI request.

  6. The Information Commissioner The Information Commissioner An independent public office mandated to promote public access to information.

  7. Topics for today Topics for today When a record is held by a public authority under section 12(1) ICO s resolution processes

  8. When is a record held by When is a record held by a public authority? a public authority?

  9. The Right to Make a PATI Request The Right to Make a PATI Request Bermudians and residents of Bermuda have the right to access records held by public authorities, unless the provisions of the PATI Act allow a public authority to deny the PATI request.

  10. Definition of a record [s. 3(1)] Definition of a record [s. 3(1)] Information recorded in any form that is held by a public authority Also includes: part of a record [s. 3(2)] records held by an independent contractor related to a contract with a public authority [s. 3(4)]

  11. Definition of held by [s. 3(3)] Definition of held by [s. 3(3)] In the PATI Act, held by means a record that is in the: possession, custody, or under the control of the public authority.

  12. Custody Custody Physical possession of a record (hard copy or electronic) Plus authority to use, maintain, care for, dispose of, or disseminate the record

  13. Under the control Under the control This involves the authority to manage the record, including restricting, regulating, and administering its use, disclosure, or disposition. Public authority may not have physical possession but retains control.

  14. Possession Possession Possession means having or owning something. Physical possession alone (electronic or hard copy) may result in a public authority holding a record.

  15. Remember Remember More than one public authority may hold the same record If your public authority holds a record, you must decide whether or not to provide access to it

  16. What ifs? What ifs? What if emails held by the public authority are responsive to the PATI request? What if the public authority is only copied on an email message? What if the public authority received the email message in error?

  17. What ifs? What ifs? What if my public authority was supposed to destroy the record according to our records plan, but one of our employees kept a copy at work?

  18. What ifs? What ifs? What if the records are in a former employee s electronic files or email account?

  19. What ifs? What ifs? What if we hired a contractor to conduct a survey and we received the report but the contractor holds the raw data?

  20. What ifs? What ifs? What if the information requested is stored in a electronic database?

  21. What ifs? What ifs? What if an employee is storing personal files on the public authority s computer system, such as volunteer committee documents, union documents, personal photos, or school documents? Is this physical possession?

  22. Possession: questions to ask Possession: questions to ask Was the record created by an officer, employee, or member of the public authority? What was the creator s intended use of the record?

  23. Possession: questions to ask Possession: questions to ask Does the public authority have physical possession of the records because the creator has provided it either voluntarily or pursuant to a statutory or employment requirement? Does the public authority have a right to possess the record?

  24. Possession: questions to ask Possession: questions to ask Does the content of the record relate to the public authority s mandate, functions, or operations? To what extent has the institution relied upon or used the record? How closely has the record been integrated with the other records held by the institution?

  25. Best practice guidelines Best practice guidelines Number of records held may be extensive, consider whether it is beneficial to assist requester (or whether it is required) Duty to assist [s. 12(2)(a)] means that if your public authority holds records but knows that another authority also holds records, you are required to inform the requester

  26. BREAK BREAK The PATI Act A promise that Bermuda would be a place where government operates in the sunshine of public scrutiny .

  27. ICO Resolution Processes ICO Resolution Processes

  28. We will discuss: We will discuss: What is resolution (and what is it not)? General overview of ICO process The type of alternative dispute resolutions that the ICO uses, and when Who can propose resolution? What are the potential outcomes? Questions about how it works in practice

  29. Facilitated Resolution Facilitated Resolution One type of alternative dispute resolution (ADR) processes. Many people use ADR and mediation interchangeably, or Categorise different forms of ADR rigidly Think of it as a continuum. . . .

  30. ADR Continuum Informal Formal Adjudicative Control lies with outside, neutral party Outside party decides outcome Consensual Control lies with parties Parties decide outcome

  31. 2. Mediation Parties can agree process and mediator Confidential Aim for mutually beneficial outcome Voluntary for both parties 4. Court/ Tribunal Formal rules and process Parties have no say in decision maker Binding decision based on evidence Voluntary for complainer but not defender ADR Continuum Formal Informal 3. Arbitration Parties can agree on process and arbiter Decision independent of parties but often a compromise Voluntary in theory often imposed in practice 1. Negotiation Control lies with parties Aim is for best deal for self Voluntary for both parties

  32. Overview of ICO Processes Overview of ICO Processes Validation Resolution Investigation Decision

  33. E When is resolution considered? When is resolution considered? Validation Every Stage Resolution Investigation Decision

  34. Two forms of resolution Two forms of resolution Early resolution under section 46 Facilitated resolution during review under section 47 Both are voluntary

  35. Section 47 review Information Commissioner is quasi-judicial. Formal Informal Facilitated Resolution

  36. What is resolution of an application? What is resolution of an application? An applicant is withdrawing their application because they are given . . . Allor some of the previously withheld records and are willing to give up the right to a decision Better explanations when not given all or some of the withheld records Help to find information another way

  37. What is resolution of an application? What is resolution of an application? An applicant is withdrawing their application because they are given . . . Advice which leads them to make a new PATI request A new initial decision following a reasonable search for records

  38. What is the facilitated resolution process? What is the facilitated resolution process? Informal and flexible, and will normally involve: Consideration of the public s rights/interests Terms (outcome and timeframe) notified in writing Terms must be met before Information Commissioner will accept a withdrawal Must safeguard the right to a decision

  39. Who proposes facilitated resolution? Who proposes facilitated resolution? Resolution may be achieved through . . . Negotiation between the parties (no ICO involvement), or Facilitation by ICO, proposed by: Applicant, Public authority, or ICO

  40. Negotiation between the parties Negotiation between the parties What this looks like: Public authority sends more records directly to applicant during ICO investigation ICO is not informed and has not given a view of any sort ICO may not even see what records are disclosed Applicant contacts ICO and withdraws application

  41. Facilitation Facilitation proposed by Applicant proposed by Applicant What this looks like: Public authority sends more records to applicant during ICO investigation and copies in ICO Applicant contacts ICO and tells us they want to withdraw their application, OR seeks ICO advice on whether resolution would be a good outcome ICO forms a view about whether resolution is a good outcome and advises applicant accordingly

  42. Facilitation Facilitation proposed by Public Authority proposed by Public Authority What this looks like: Public authority sends more records to applicant during ICO investigation and copies in ICO Applicant contacts ICO and tells us they want to withdraw their application, OR seeks advice on whether resolution would be a good outcome ICO forms a view about whether resolution is a good outcome and advises applicant accordingly

  43. Facilitation Facilitation proposed by ICO proposed by ICO What this looks like: ICO forms view about likely outcome (e.g., a preliminary view letter) ICO proposes settlement to public authority, encouraging disclosure, or to applicant, if appropriate

  44. Resolution Resolution potential outcomes potential outcomes Early resolution: No decision issued [s. 46] Information Commissioner must be satisfied that resolution was successful [s. 47]

  45. Resolution Resolution potential outcomes potential outcomes Facilitated resolution: Issues may be narrowed before remainder of case progresses to decision Applicant may choose to withdraw application and Information Commissioner accepts withdrawal Information Commissioner may be satisfied that public authority has complied with PATI Act, but applicant exercises right to a decision

  46. Remember: Remember: PUBLIC s right to access It is the PUBLIC s The end of the facilitated resolution may still be a decision, but it will be of a different nature than if case remained contentious

  47. ICOs criteria for proposing resolution? ICO s criteria for proposing resolution? May include: Evaluation of overriding need to issue a decision as a case example or make public that Information Commissioner has made a finding Public authority s interest and cooperation in remediating ICO is satisfied that public authority does not hold records

  48. ICOs criteria for proposing resolution? ICO s criteria for proposing resolution? May include: ICO is satisfied that record is exempt in its entirety, and can point to previous decisions Request is for applicant s own personal data and it is received Reasonableness of the search is only issue, and no new issues are raised that warrant a decision

  49. Note Note Apart from resolution, ICO may also seek to narrow issues on review or give a public authority an opportunity to comply with PATI Act s procedural requirements, including: clarifying exemptions relied upon clarifying scope of request with applicant or public authority remedying search issues

  50. Wrap Wrap- -up up Learn more about Information Commissioner s decisions: Decisions published on www.ico.bm Monthly Roundups highlight learning lessons ICO Guidances published on www.ico.bm General questions for ICO at 294-9181 or info@ico.bm

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