Understanding Intercultural Competency and Cultural Identity

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Explore the concept of culture, intercultural competency, and cultural identity through reflections on one's heritage, experiences, values, and beliefs. Learn the importance of developing intercultural competency to communicate effectively across diverse cultures.


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  1. Reminders Pre-Departure OWL Modules International SOS Membership & App Travel Tracker Western International Travel Registry My Trips International SOS ROCA

  2. Culture & Intercultural Competency

  3. Culture Set of learned practices, beliefs, and patterns often transmitted from generation to generation. Culture is a noun and therefore often viewed as something we have rather than learn.

  4. What is your culture? What do you know about your cultural heritage? What has contributed to your cultural identity? What, from your international or intercultural experience, made your culture evident to you? In what situations have you experienced cultural difference? Can you identify your values and beliefs?

  5. Culture Iceberg

  6. https://tedcdnpi-a.akamaihd.net/r/tedcdnpe-a.akamaihd.net/images/ted/3527cd41287ab9d66473e112dbd339c6e515ef38_1600x1200.jpg?quality=89w=800https://tedcdnpi-a.akamaihd.net/r/tedcdnpe-a.akamaihd.net/images/ted/3527cd41287ab9d66473e112dbd339c6e515ef38_1600x1200.jpg?quality=89w=800 Chimamanda Ngozi Adichie: The danger of a single story

  7. Intercultural Competency (IC) IC is a set of knowledge, feelings and skills that enable us to communicate, work and function effectively in pluralistic contexts. Developing IC is ongoing that entails growing awareness of one s own and other cultures. IC involves increased sensitivity about differences in values, beliefs and behaviours. It involves developing skills to determine the most appropriate practices and behaviour to communicate and work effectively and respectfully across cultures.

  8. ABCs of Intercultural Competency AFFECTIVE - emotions, feelings Sensitivity ATTITUDES COGNITIVE - beliefs & knowledge BEHAVIOURAL - actions

  9. Skill Building: The Something s Up Cycle Stage 1: Something s Up! Stage 4: Informed Action Stage 2: Suspend Judgement Stage 3: Make Sense

  10. Stage Questions to Guide Understanding Describe the Something s Up What happened? How does each person feel? Stage 1: Something s Up! Identify & Suspend Judgment What are the judgments and conclusions? Stage 2: Suspend Judgement Step 1: What is this about? What did each person expect? Step 2: How are the expectations similar/different? Stage 3: Make Sense Informed Action What can be done to move forward in the short term? In the long term? Stage 4: Informed Action

  11. Geert Hofstede Country Comparison Power Distance Individualist vs. Collectivist Masculine vs. Feminine Uncertainty Avoidance Long Term vs. Short Term Orientation Indulgence vs. Restraint

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