Unlocking Team Performance for Project Success

TEAM PERFORMANCE AND PROJECT SUCCESS Ijeoma Okoronkwo Harrisburg University GRAD 699-91 PGMT

OVERVIEW Introduction Problem Statement Literature Review Framework Research Method Findings Results &Discussions Conclusion

INTRODUCTION Successful project execution is contingent upon the project team Research has identified that people management drives project success more than technical issues and this can be traced to: Diversity of knowledge and ideas Skills Amity among team members. Yet project failure has often been traced back to team performance, with diverse pitfalls in their quality of interaction, group behavior and effectiveness. The question then is - What is team Performance? How can it be measured? And what performance factor/s impact most on project success?

PROBLEM STATEMENT How teams can build and function at an effectiveness that would at all times deliver projects successfully from start to finish

LITERATURE REVIEW FRAMEWORK Researches describe various considerations of team performance in the areas of: Effectiveness and efficiency from communication, coordination, team members' skills and knowledge, collaboration and team effort Contextual and organizational factors and The dynamics of project processes and management

LITERATURE REVIEW CONTD Gap In The Research Not enough research showing development process of building productive collaborative team relationship that promotes healthy competition and trust among team members and creates a work atmosphere that engenders more creativity

PURPOSE OF RESEARCH This research paper will be focusing on the key factors that produce the quality construct in a project team that would deliver a successful project at all times. For example factors that would: promote collaboration and cohesion give a balance of Members contributions Promote trust and goodwill among team members

RESEARCH METHOD The research approach is as follows: Conduct literature review Develop survey questions Perform Data Collection Perform Data Analysis Develop a Team Performance Model

PROPOSED SOLUTION APPROACH We used the Qualitative Research Method Purpose - gather an in-depth understanding of team behavior that promotes effectiveness and the factor/s that govern such behaviors. To provide an insight to the exact construct that forms a web of unity in teams

HYPOTHESIS Open communication collaboration Vulnerability TRUST Accountability Empathy

SURVEY DESIGN The survey questions were designed to assess the impact that open and honest communication, collaboration and organizational culture has on team performance. To probe into the underlying team behavioral concept that drives these 3 factors

Survey Design Continued Total number of 20 respondents from the Agile and Traditional Project teams participated in this survey( 7 from Agile and 13 from Traditional teams) The survey had 20 questions and took an average of 10mins for participants to complete

The Survey Questions Category 1- Trust Based Communication Vs Skill & Professionalism No SURVEY QUESTIONS Percentage of Respondents (%) Agree Disagree Neutral RQ3 A climate of open and honest communication drives team effectiveness more than skill and effort 75 10 15 RQ5 Openly giving and accepting of constructive criticism among team members is more of a function of trust than obligation 80 10 10 RQ10 Your team members are always passionate and free in their discussions of both work and personal issues 50 40 10 RQ11 Your team is comfortable with acknowledging their mistakes to one another Members explore differences with enthusiasm and welcome healthy debates In my team, we are able to work through differences without damaging relationships Average percentage 35 50 15 RQ14 50 35 15 RQ16 60 30 10 58.3 29.1 12.5

The Survey Questions Category 2 Methodology and Performance ; Individuals and Interactions over Processes and Tools No SURVEY QUESTIONS Percentage of Respondents (%) Agree Disagree Neutral 70 25 5 RQ2 Self-managed teams get more work done than hierarchical teams Team members display high level of corroboration and mutual support We are more committed to results when we reach decisions on our own than when told what to do RQ15 75 25 0 RQ17 85 10 5 RQ18 In my team, we see success as a collective achievement 60 30 10

The Survey Questions Percentage of Respondents (%) No SURVEY QUESTIONS Category 3 The Relationship Quotient in Team Performance VS Skill and Competence Agree Disagree Neutral 60 25 15 Team performance is at its peak when team members depend on each other more than working independently on tasks RQ4 RQ6 Support more than obligation drives performance in teams 65 35 0 RQ7 Collaboration drives team success more than skill and effort 70 25 5 RQ8 Trust more than obligation drives accountability in teams 85 15 0 Team cohesiveness is founded on trust than skill and competence Focus on tasks alone yields greater team performance than focusing on tasks and relationships RQ9 60 30 10 RQ12 40 60 0 Team performance is high when members show consideration for the needs and feelings of each other more than their individual tasks My team culture can be summarized as, one for all and all for one' RQ13 75 25 0 RQ19 50 40 10

FINDINGS category 1 Category 1- Trust Based Communication Vs Skill & Professionalism 12% Agreed Disagreed 29% Neutral 59%

Category 2 Category 2 Methodology and Performance ; Individuals and Interactions over Processes and Tools 1% 24% Agree Disagree Neutral 75%

Category 3 Category 3 The Relationship Quotient in Team Performance VS Skill and Competence 5% 32% Agreed Disagreed Neutral 63%

DISCUSSION AND CONCLUSION The culture of trust and goodwill is the foundation of team building Collaboration is founded on trust remains one of the keys in team performance Trust enables teams to engage in effective communication that is consistent and meaningful leading up to commitment and inter-dependence among team members

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