
Understanding Ethics and Professionalism in Business
Explore the concepts of ethical and professional behavior in the business world, including definitions, examples, and their importance. Learn about unethical advertising practices, differentiate between ethical and professional behavior, and understand how businesses can apply ethical principles like transparency and accountability. Discover practical ways for businesses to conduct themselves professionally and ethically to promote good corporate governance.
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Grade 12 Lesson 5 Ethics and Proffessionalism
Ethics and Professionalism Define/Elaborate on the meaning of ethical behaviour. Give practical examples of ethical and unethical behaviour, eg. using fair vs. unfair advertising techniques. Define/Elaborate on the meaning of professional behaviour. Give practical examples of professional and unprofessional behaviour, e.g. good use of work time and abuse of work time. Outline the differences/Differentiate/Distinguish between ethical and professional behaviour.
Ethics and professionalism The Advertising Standards Authority (ASA) regulates advertising in South Africa and protects customers from unfair advertising practices. 1.1 Give FOUR examples of unethical advertising. (4) 1.2 Recommend TWO ways businesses can deal with unethical advertising. (4)
Ethics and professionalism Indicate in EACH case below whether it represents an unethical or unprofessional business practice. JJ Motors advertised a second-hand vehicle as new. (2) The receptionist of Mano s Clothing is using the office telephone for personal calls. (2) The owner of Timmy Shuttles did not keep his promise to deal with the complaints of the clients. (2) Getz Manufacturers used some of the ideas of Fanon Manufacturers in the design of their new products. (2) Lessing Engineers did not declare all their income to SARS. (2)
Ethics and professionalism Elaborate the meaning of ethical behaviour. Tabulate the difference between professional and ethical behaviour.(4) (2)
Ethics and Professionalism Explain how businesses can apply the King Code principles of transparency, accountability and responsibility for good corporate governance to improve ethical business conduct. Suggest/Recommend ways in which professional, responsible, ethical and effective business practice should be conducted, e.g. payment of fair wages, providing quality goods and services, not starting a business venture at someone else's expense, etc.
Ethics and Professionalism Identify the Kings Code principle in EACH of the statements below. Supa Traders publishes the value of their shares in their financial Reports. [ (2) The directors of Silver String Ltd take responsibility for their decisions and actions. (2) Explain how businesses should apply the principle of accountability and transparency to promote ethical business conduct. (8)
Ethics and Professionalism Suggest ways in which professional, responsible, ethical and effective business practices should be conducted. (6)
Ethics and Professionalism Identify the following types of unethical business practices from given scenarios/statements: Unfair advertising and examples Pricing of goods in rural areas Taxation/Tax evasion Explain how the above-stated types of unethical business practices pose challenges to businesses.
Ethics and Professionalism Identify the following types of unprofessional business practices from given scenarios/ statements: Sexual harassment Unauthorised use of workplace funds and resources Abuse of work time Explain how the above stated types of unprofessional business practices pose challenges to businesses. Recommend/Suggest ways in which businesses could deal with above stated types of unprofessional business practices.
Ethics and Professionalism PHOPHO GENERAL DEALER (PGD) Some employees of Phopho General Dealer use their cell phones to make private calls during office hours. Cathy, a manager, promised Aiden a promotion if he agree to have a relationship with her. Identify TWO types of unethical business practices from the scenario above. (4) Suggest practical ways that PGD could introduce to deal with ONE of the unethical business practices identified in QUESTION above. (6)
Ethics and Professionalism Identify the unethical or unprofessional business practice illustrated in each of the following scenarios. Masakhane Stores charges more for the same goods in the village than in the city.. (2) The director of KNZ Consulting uses the business credit card to pay for personal expenses. (2) Employees of Zamu Attorneys spend more time on social networks during office hours than on their duties. (2)
Ethics and Professionalism Indicate in EACH case below whether it represent an unethical or unprofessional business practice. Although Chulugi Enterprise deducts the Pay-as-you-earn (PAYE) from the employees wages, they do not pay it over to the SARS as required. (2) BJ s shoes is a small business, however it does not take customers complaints seriously. The manager of Shaz Florist is always late for meetings as a result meetings start late. King s cell phones advertise used cell phones a new. (2) Khaya distributors stole the marketing ideas of their competitor to sell their products overseas. (2) (2) (2)
Ethics and Professionalism SIBIYA CASH AND CARRY (SCC) Some employees of Sibiya Cash and Carry downloaded music and movies using the business internet. Cindy, a manager, promised Anton a promotion if he agreed to have a relationship with her. Quote TWO unethical business practices from the scenario. (2) Identify the type of unethical business practice for EACH ONE quoted in QUESTION . (4) Suggest practical ways that SCC could introduce to deal with the unethical business practices identified in QUESTION (8)