Understanding and Serving Military Clients: Key Considerations and Resources
This comprehensive guide explores the unique aspects of working with military and Veteran clients, delving into military culture, resources for referrals, and major changes within the Army affecting services. Learn about the importance of providing culturally competent and targeted services for this population, with insights into the total military population and specific figures for Kentucky.
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Serving Those Who Serve: Clients Tied to the Military Mr. Charles R. Lay U.S. Army Human Resources Command SHARP Program Manager Office: (502) 613-5167 Government Cell: (502) 386-8393 charles.r.lay.civ@army.mil //UNCLASSIFIED// As of: 2 AUG 2022
Disclaimer //UNCLASSIFIED// As of: 2 AUG 2022
Objectives Objective 1 Attendees will be able to identify and understand unique aspects and considerations when working with military and Veteran clients as well as information related to Military culture. Objective 2 To identify additional resources and agencies you may need to assist for referrals or assistance when working with clients from the military or Veterans. Objective 3 Attendees will be able to identify some of the major changes within the Army over the last couple of years which may impact services for this population. //UNCLASSIFIED// As of: 2 AUG 2022
Why Do We Need to Talk About This Population? How many of you serve this population group? Whether it is current Military Service Members, their Dependents, or Veterans? How many of you serve this population and don t even realize it? How may of you provide culturally competent and targeted services for this population group? What is meant by culturally competent for this group? Why should we use targeted services for this group? //UNCLASSIFIED// As of: 2 AUG 2022
What is the likelihood you already serve this population? Total Military Population: 2,073,410 Not including 41,231 U.S. Coast Guard Personnel o Active Duty: 1,358,093 50% are married 5% are divorced o Reserve/Guard: 715,317 42% are married 6% are divorced Veteran Population in the United States: 18,230,322 Female Veterans: 1,619,039 Male Veterans: 16,611,283 https://data.census.gov //UNCLASSIFIED// As of: 2 AUG 2022
What is the likelihood you already serve this population? Military Population in Kentucky o Kentucky Active Duty Service Members: 35,215 KENTUCKY o Kentucky Reserve Duty Members: 12,331 Total Reserve: 12,331 Army National Guard: 6,659 Army Reserve: 3,990 Navy Reserve: 295 Marine Corps Reserve: 128 Air National Guard: 1,209 Air Force Reserve: 4 Coast Guard Reserve: 46 o Kentucky National Guard: authorized 7,250 personnel and had 7,175 assigned in 2019 DMDC Web (osd.mil) 2021 //UNCLASSIFIED// As of: 2 AUG 2022
What is the likelihood you already serve this population? Veteran Population in Kentucky o Veterans: 267,594 (5,895 per 100,000 Kentucky Residents) o Kentucky places 29th in the Nation for Veteran Population ratio and 27th by overall Veteran population size o Male Veterans: 236,584 o Female Veterans: 20,868 Veterans by State 2022 (worldpopulationreview.com) //UNCLASSIFIED// As of: 2 AUG 2022
Kentucky Veterans by War Kentucky Population 2022 (Demographics, Maps, Graphs) (worldpopulationreview.com) //UNCLASSIFIED// As of: 2 AUG 2022
Military Victim Statistics Sexual Assault/Harassment Military Victim Statistics o There were 2,236 reports of sexual assault in the DoD in FY20 o 1 in 16 women and 1 in 143 men are estimated to experience sexual assault within the DoD (some estimate are 1 in 5 women and 1 in 43 men) o 1 in 6 women and 1 in 29 men in military service academies experience sexual assault o In 2019 there were 1,600 formal and informal sexual harassment complaints investigated/processed o In 2018 a survey identified approximately 119,000 individuals who reported experiencing sexual harassment https://www.rand.org/pubs/research_reports/RRA1318-1.html and //UNCLASSIFIED// As of: 2 AUG 2022
Military Victim Statistics Domestic Violence Military Victim Statistics o In 2018 a survey identified approximately 119,000 individuals who reported experiencing sexual harassment o There were over 40,000 domestic violence incidents recorded involving Service Members from 2015-2019 o 74% of the DV incidents were physical abuse o There are still concerns on data collection in the DoD pertaining to DV https://www.rand.org/pubs/research_reports/RRA1318-1.html and //UNCLASSIFIED// As of: 2 AUG 2022
So why do all of these stats matter? //UNCLASSIFIED// As of: 2 AUG 2022
Why should I identify clients with ties to the military? Why should I put additional thought into providing services to this population versus my normal clients? //UNCLASSIFIED// As of: 2 AUG 2022
Do You Understand Military Culture and Experiences? Did you serve? If not, how can you build trust and rapport with your clients? Do you understand what they are trying to tell you? Can you decode their language (acronyms)? If you don t understand what they are saying, and the impact it may have, how are you able to treat the whole person? How can you become more familiar with the military and military culuture? //UNCLASSIFIED// As of: 2 AUG 2022
Military Considerations Military clients (Service Members or Veterans) may have additional trauma associated with their military service Constant deployments and permanent change of station moves impact stability and families creates fractured support structures placing more dependence on military programs and support Cannot just quit and get a different job Dependents what if the Service member is the perpetrator? Veterans different veteran populations had different experiences in the Service and when leaving the Service impacted trust in government agencies (such as Veterans Affairs) //UNCLASSIFIED// As of: 2 AUG 2022
Military Culture What do we mean by Military Culture Control Training Deployments Watch each other s back Way of Life GI Contract Lingo Rank Structure Different Duty Statuses And so much more //UNCLASSIFIED// As of: 2 AUG 2022
Arrange the Ranks a f k b g L c h M d i N e j N //UNCLASSIFIED// As of: 2 AUG 2022
Arrange the Ranks Airman First Class Master Sergeant 1 6 11 Lieutenant Major Lieutenant Commander Senior Chief Petty Officer 2 7 12 Specialist Petty Officer Second Class Lieutenant Colonel Commander First Sergeant 3 8 13 Sergeant Major Colonel Captain Staff Sergeant 4 9 14 Warrant Officer Brigadier General Rear Admiral First Sergeant 5 10 15 //UNCLASSIFIED// As of: 2 AUG 2022
Decoding the Lingo During IET my Brown Round was the SAPR VA so was in a dual POSTA role, but also violated the UCMJ under Article 120 against me, but also engage in an Article 134 violation with sexual harassment. I spoke with my MEO about the 134 violation, but didn t want to do a formal. I spoke to the SARC and selected restricted on my DD 2910. My commander found out about this because someone violated MRE 514, and initiated a Limited Report investigation with the MCIO based on 3rd party reporting. I spoke with my SVC, who said I didn t have to participate in the Article 132. I went to behavioral health, was diagnosed with PTSD related to this, so now have an MST claim in with the VA after I was med boarded and was chaptered before I reached my ETS date. My last LES reflected a debt to the government due to my contract and payment of my signing bonus. I plead my case to the CG before separation, but was denied, but feel that I should file a DD 2910-2 based on my SARC s guidance, and want to file an appeal to have my discharge upgraded. Can you help me? //UNCLASSIFIED// As of: 2 AUG 2022
Current Statistics Learning about Military Culture resources Operation Immersion - An innovative, four-day training event, Operation Immersion is designed to expand the knowledge base and skills of professionals and providers who support Kentucky s Service Members, Veterans and their Families (SMVF) Uniformed Services University and Center for Deployment Psychology Military Culture Course Modules: o This course is online consisting of 4 modules Self assessment and Introduction to Military Ethos Military Organization and Roles Stressors and Resources Treatment, Resources and Tools Available at: https://deploymentpsych.org/military-culture-course-modules //UNCLASSIFIED// As of: 2 AUG 2022
Impact of Military Culture on Survivors What impact can military culture have on survivors? How can this affect reintegration? Places survivors of sexual assault at greater risk of PTSD and suicide //UNCLASSIFIED// As of: 2 AUG 2022
Recent Updates That May Be Of Interest Expanded Restricted Reporting Options DoD CATCH a Serial Offender Expansion Safe to Report Policy Expanded UCMJ Articles based on Executive Order No Wrong Door Approach //UNCLASSIFIED// As of: 2 AUG 2022
Resources Available DoD Safe Helpline Sexual Assault Response Coordinator Victim Advocates (Sexual Assault and Domestic Violence) Chaplain Medical Personnel Legal (JAG, SVC, TDS, etc) Commander Suicide Prevention Program Resiliency Program Army Substance Abuse Military One Source Military Criminal Investigative Organization Army Community Services and Family Advocacy Program Veteran Affairs Medical Services And much, much more //UNCLASSIFIED// As of: 2 AUG 2022
Last Thoughts What are some other reasons to speak to the military in reference to a case you may have, or provide military referrals to the person you are working with? o The military can flag the Service Member to ensure they remain at their current location versus being deployed or having a permanent change of station move o If you are unable to prosecute a case, the military may be able to prosecute it, or take other administrative actions o Collaboration on your case or expanded services you can offer to your client o There are any more reasons too! //UNCLASSIFIED// As of: 2 AUG 2022
Questions? Mr. Charles R. Lay U.S. Army Human Resources Command SHARP Program Manager Office: (502) 613-5167 Government Cell: (502) 386-8393 charles.r.lay.civ@army.mil //UNCLASSIFIED// As of: 2 AUG 2022
