The Art of Reaching Consensus - Reinhard Scholl ITU-T Leadership Meeting

Explore the nuances of consensus-building, leadership roles, and decision-making processes. Gain insights into defining consensus, understanding opposition, and the chairman's pivotal judgment role. Learn tips on crafting consensus effectively and making crucial inquiries. Delve into the significance of comprehending the endgame and reopening decisions thoughtfully in collaborative settings.

• Consensus building
• Leadership
• Decision-making
• Reinhard Scholl
• Collaboration

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1. The Art of Reaching Consensus Reinhard Scholl ITU-T Leadership Meeting 4 November 2016 1

2. Outline 1. Consensus: What is it? 2. Crafting Consensus 3. Your Role as a Leader 2

3. 1. Consensus: What is it? 2. Crafting Consensus 3. Your Role as a Leader 3

4. ITU makes many (but not all !) decisions by consensus 4

5. Unanimity Unopposed agreement Consensus 5

6. Consensus definitions ITU No definition But see footnote in ITU-R 6

7. Consensus definitions ISO/IEC absence of sustained opposition 7

8. Consensus definitions ANSI substantial agreement 8

9. Consensus is the chairman s judgement call 9

10. Reopening a decision? Think twice about it! 10

11. 1. Consensus: What is it? 2. Crafting Consensus 3. Your Role as a Leader 11

12. Understanding the endgame is crucial 12

13. How you ask a question matters! Is anyone objecting to this proposal? vs Is anyone supporting this proposal? 13

14. How you ask a question matters! Is anyone objecting to this proposal? vs I see no-one objecting 14

15. How you ask a question matters! Is anyone supporting this proposal? vs I see no-one supporting this proposal 15

16. Summarize the issue at hand 16

17. Ways of reaching consensus Informal ways vs More formal ways 17

18. Informal ways (1) I see no objection. 18

19. Informal ways (2) Is there (any) support for this proposal? 19

20. Informal ways (3) The coffee break solution 20

21. Informal ways (4) The Chairman may propose a solution 21

22. Informal ways (5) Form antagonists into an ad hoc group they have to find a solution 22

23. Informal ways (6) Sleep on it 23

24. Informal ways (7) Magic words: normally 24

25. Informal ways (8) Show of hands solution 25

26. Formal way (1) Record non- supportive voices in meeting report 26

27. Formal ways (2) Record concerns / reservations in ITU-T Recommendation 27

28. 1. Consensus: What is it? 2. Crafting Consensus 3. Your Role as a Leader Note: The term Chairman in this section refers to anyone chairing a meeting, including a Study Group, a Question, an ad hoc group, an editing group, etc. 28

29. The integrity of the Chairman You must be impartial 29

30. Communicate! Communication means listening 30

31. Communicate! Be actively involved 31

32. Communicate! Give everyone a chance to talk 32

33. Communicate! Be responsive 33

34. Communicate! Be sensitive to languages 34

35. Communicate! Understand cultural differences 35

36. Good luck! 36