Targeted Earlier Intervention Program Webinar Overview

This webinar introduces the Data Exchange platform and its importance within the Targeted Earlier Intervention Program. Learn about the purpose, features, and benefits of utilizing high-quality data to enhance client support and community outcomes. Discover key resources and steps to access the Data Exchange effectively. Join us on Wednesday, September 18, 2024, to empower your understanding and utilization of this essential reporting platform.

• Webinar Overview
• Data Exchange
• Client Support
• High-quality Data
• Community Outcomes

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1. Targeted Earlier Intervention Program Webinar 1: Introduction to the Data Exchange Living recording: https://www.youtube.com/watch?v=hGN1xuFqgXs 1

2. Purpose In this webinar we discuss: What the Data Exchange is and why we re using it Where to find key resources and seek help Subscribe to our newsletter Wednesday, September 18, 2024 2

3. What is the Data Exchange? The Data Exchange is a data reporting platform. It is hosted by the Department of Social Services. In the TEI program, we are using the Data Exchange to report information about the services we deliver, our clients and the outcomes they achieve. Using the Data Exchange enables us to: Clearly understanding who our clients are Track client pathways in the service system Demonstrate the impact of our services on client and community outcomes Wednesday, September 18, 2024 3

4. Why do we need high-quality data? Our ultimate goal is to clearly understand our client s needs, in real time, so we can make sure people get the right support at the right time. High-quality data helps us understand what works and what we can do better to achieve greater outcomes for our clients and communities. It can be a powerful tool for planning, decision-making, evaluation and advocacy. Wednesday, September 18, 2024 4

5. Client demographic data in the Data Exchange reports

6. Referral data in the Data Exchange reports Wednesday, September 18, 2024 6

7. Data Exchange Quick Start Guide Key resource: Data Exchange Quick Start Guide This document outlines the 11 key steps you need to follow to access and start using the Data Exchange. It includes links to key resources for each step. Wednesday, September 18, 2024 7

8. Quick Start Guide Steps 1 and 2 Quickstart guide to the Data Exchange Wednesday, September 18, 2024 8

9. TEI Website Data Exchange website Wednesday, September 18, 2024 9

10. Key Resources Wednesday, September 18, 2024 10

11. Where can I go for help? Contact Type of Support DSS Data Exchange Website Training resources for the Data Exchange DSS Helpline: Technical issues with the Data Exchange web platform dssdataexchange.helpdesk@dss.gov.au (NB: not myGovID or RAM) or 1800 020 283 (8.30am 5.30pm Monday to Friday) TEI Website Training resources tailored to the TEI program TEI Inbox: TEI specific questions which are unavailable in existing resources tei@facs.nsw.gov.au myGovID and RAM support line: Support for issues with myGovID and RAM 1300 287 539 myGovID Need help? webpage Support resources for myGovID RAM Help webpage Support resources for RAM Wednesday, September 18, 2024 11

12. Subscribe to relevant newsletters TEI Inform Data Exchange Newsletter Wednesday, September 18, 2024 12

13. Quick Start Guide Steps 1 and 2 Quickstart guide to the Data Exchange Wednesday, September 18, 2024 13

14. Next webinar Wednesday, September 18, 2024 14