Supplier Quality Metrics and Recovery Plan
In this guidance, you will find standardized charts for Measures of Effectiveness (MOE), tailored to supplier performance issues. The charts reflect key performance indicators and metrics that impact LM positively or negatively. Explore examples and formulas to track quality ratings and recovery progress. The presentation includes detailed insights on setting thresholds, actions, and sustained performance metrics. Additionally, it outlines a recovery plan for collaborating with LM on supply chain management metrics.
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Presentation Transcript
Measures of Effectiveness (MOE) Template Guidance Fill in Standardized Charts Standardized Charts (slides 2 & 5) may be amended as needed Create New Charts Using Examples Provided Examples are intended as guidance only Metrics & charts should be tailored to the supplier and their performance issues Select Meaningful Supplier Facing Metrics for Measures of Effectiveness (MOE)/Key Performance Indicators (KPIs) Identify MOEs/KPIs that directly or indirectly reflect positive or negative impacts to LM Use Actual Numbers, Unit of Measure & Formula for MOEs/KPIs Demonstrate Achievement & Sustained Performance from a Quality Perspective Path Forward = Achievement>>>>>Consistency>>>>>Remote Monitoring (ZDP) 1 INSERT PROPRIETARY MARKINGS
Supplier Name Jointly Agreed Measures of Effectiveness (MOE) Unit Of Measure September 2020 October 2020 November 2020 December 2020 January 2021 February 2021 # MOE/KPI Goal Formula Supplier Quality Rating 66% 1 2 LOB Recovery Define Delivery Performance 3 Red/Yellow/Green Thresholds per metric to Measure Performance. Reference Slides 3, 4 & 6 for Examples 4 5 6 7 Thresholds to be Expanded upon in Detail Chart 8 9 10 2 INSERT PROPRIETARY MARKINGS
MOE # Each metric will have its own thresholds Highlight how each part number is affecting Quality Rating 3 INSERT PROPRIETARY MARKINGS
MOE # Thresholds Highlight Actions and Recovery Progress 4 INSERT PROPRIETARY MARKINGS
MOE # Supplier Name Recovery Plan LOBs Work with LM Date Supply Chain Management to Develop Metric 10-Nov Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Part Number Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18 PO Demand Supply Commit Actuals Balance to PO 10-Nov Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Part Number Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18 PO Demand Supply Commit Actuals Balance to PO 10-Nov Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Part Number Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18 PO Demand Supply Commit Actuals Balance to PO 10-Nov Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Date Part Number Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18 PO Demand Supply Commit Actuals Balance to PO 5 INSERT PROPRIETARY MARKINGS
MOE # 6 INSERT PROPRIETARY MARKINGS
