Strategies for Managing Up in the Workplace

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Understanding the importance of managing up, knowing the characteristics of effective leaders, and practicing strategies to build successful working relationships with superiors are key elements covered in this material. Challenges, needs, and practical tips for managing up are also discussed, along with engaging activities to enhance skills in managing up scenarios.


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  1. Reach Associates: Strategies for Managing Up To copy or adapt this material, see OpportunityCulture.org/terms-of-use 2019 |1

  2. Do Now What are the characteristics of an effective leader? What have you been able to accomplish when you ve worked with an effective leader? What have been some challenges when you ve worked with a developing leader? Time for this activity: 2 minutes 2019 |2

  3. Session Objectives Understand why it is important to manage up Learn to determine the appropriate strategies for managing up Role play managing-up scenarios 2019 |3

  4. What does it mean to manage up? Being the most effective employee you can be, creating value for your boss and your company. To build a successful working relationship with a superior, manager, or employer How does this apply to your role as an RA? What are some examples of managing up? 2019 |4

  5. The Challenges What about managing up is challenging? Management skills may be new territory Traditional hierarchy of role structures Giving feedback can be hard Fear of hurting feelings Differing work styles 2019 |5

  6. The Need Why is managing up important? Mutual dependence Strong working relationships are needed Open lines of communication are critical 2019 |6

  7. Strategies for Managing Up See Handout Know the leader Elevate the successes Stay on the high road Maintain clarity of vision and goals Speak up and listen Communicate Be solutions-oriented What other strategies should be added to the list? 2019 |7

  8. Your Turn Practice! See Handout Directions: Select a partner Select a scenario to work on together Role play: Round 1: One partner play the role of the RA, the other play the role of the leader (7 minutes) Round 2: Switch roles (7 minutes) Group debrief Time for this activity: 7 minutes each 2019 |8

  9. Action Steps Write down and share a few next steps you commit to incorporating into your work based on your takeaways from this session. Next Steps By Whom By When Notes/Resources Meet with TRT/MCL to ask about their preferred communication methods for different types of information. Meet with TRT/MCL to ask about what would be success for your students at the end of the year. 2019 |9

  10. Resources for Additional Learning http://hr.berkeley.edu/development/career- development/career-management/relationship- building/managing-up https://www.forbes.com/sites/forbescoachescouncil/2016/ 05/10/essential-strategies-for-managing-up-and-managing- down/2/#f40a94033012 https://money.usnews.com/money/careers/articles/2015/0 8/03/6-tips-for-managing-up-and-what-that-even-means https://hbr.org/2015/01/what-everyone-should-know- about-managing-up https://hbr.org/2014/12/how-to-handle-your-first-meeting- with-a-new-boss 2019 |10

  11. Follow Us! Keep up to date on Opportunity Culture with resources and research from Public Impact by following: @OppCulture @PublicImpact Facebook.com/OpportunityCulture Facebook.com/PublicImpact LinkedIn.com/company/public-impact---chapel-hill-nc Subscribe to the quarterly Opportunity Culture newsletters, with content by and for Opportunity Culture educators, and sign up to get Remind messages for them: Remind.com/join/ocnew OpportunityCulture.org/mailing-list/ 2019 |11

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