Solution Circles

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Solution Circles
 
Dr Lucy Ball
Senior Practitioner Educational Psychologist, Merton
Kim Bulman
Assistant Head Teacher & Behaviour Lead, Perseid School
 
 
Overview
 
What are Solution Circles
A Case Study
Wider Applications
 
 
What are Solution Circles?
 
 
What is a Solution
Circle?
 
A solution circle (Forrest & Pearpoint, 1996)
aims to help staff discuss school issues as a
group, and to generate solutions.
It is effective in getting ‘unstuck’ from a
problem in any aspect of work life.
Solution circles are tools of ‘community
capacity’
It assumes and demonstrates that people
within the work place have the capacity to
help, if asked
 
 
What is a Solution
Circle?
 
Getting unstuck –
A creative problem
solving tool
 
 
How does it work?
 
 
Each circle takes no more than thirty
minutes
It involves around 8 people who
listen, discuss and collaborate around
a focus issue brought to the group by
a participant
 
 
What ‘problems’ can
be discussed?
 
 
 
What are the roles
in a Solution Circle?
 
 
Presenter  of the problem (focus person)
Facilitator - Time  keeper
Note  taker
Brainstorm  team
 
 
STEP 1 – 6 Minutes
 
The presenter of the problem takes 6 minutes to outline
the problem
This can be anything that they feel stuck with
The timekeeper keeps time and make sure no one
interrupts
The recorder takes notes
Everyone else listens
If the problem presenter stops talking, everyone else
stays silent until the 6 minutes pass
This is 
vital!
The problem presenter gets 6 uninterrupted minutes
 
 
STEP 2 – 6 Minutes
 
This is a brainstorm
Everyone chimes in with ideas and creative solutions to
the problem presented
It is not a time to clarify the problem or to ask
questions
The facilitator must make sure this is a team
discussion
Everyone gets a chance to give their brilliant ideas
No one is allowed to dominate
The problem presenter listens - without interrupting
They must not talk or respond
 
 
STEP 3 – 6 Minutes
 
The group now have a discussion led by the problem
presenter
The problem presenter may wish to discuss some of
the suggestions
The wider group may have some questions for the
problem presenter
This is time to explore and clarify the problem
Focus on the positive points only, not what 
cannot
be done
 
 
STEP 4 – 6 Minutes
 
THE FIRST STEP…
The focus person, with the support of the group,
decides on first steps that are doable within the next
3 days
At least ONE step should be initiated within 24 hours
This is critical
Research shows that unless a first step is taken
almost immediately, people do not ‘get out of their
ruts’. A person from the group volunteers to see the
person within 3 days and check if they took their first
step.
 
 
And to finish….
 
Finally the group does a round of words to describe
the experience and the recorder gives the record to
the focus person.
 
 
A CASE STUDY
 
 
Alliyah
 
 
Observed Changes…
 
 
Possible Reasons
 
Input
 
Other Key Information
 
Anxiety related to
changes
 
 
The Solution Circle
 
 
The Solution Focus
 
 
Staff Feedback
 
Teacher
 
“…
behaviours (biting and scratching) have not been shown 
over
the past few weeks. I think the solution circle helped make sure that all
of the staff working with her were following the methods in place and
understood in detail why we were doing them and agreed with them.
I think it helped support the team of people working with Alliyah and
made us all on the same page.
 It allowed everyone to bring up any
concerns or opinions they had in regards to what was working and was
not working.
It 
allowed all staff to share their thoughts and opinions 
on if the
methods would work- it was not one persons decisions that others had to
follow. It allowed staff with different experiences to 
pool their
knowledge 
together which highlighted methods we hadn't already
implemented. It 
removed the pressure off of one person to come up
with a solution and united the team. 
The way it was set up with the
time periods allowed a very structured conversation and kept us on
track.”
 
 
 
 
Staff Feedback
 
Teaching Assistant
 
I found it really useful, especially the way 
you have time
to think 
in silence about what was said. It gives you time
to think of ideas when previously you can’t think of
anything else to do. I think the things we put in place for
Alliyah have helped her, and 
helped to bring her back
to the Alliyah we all know. 
We should definitely use this
in the future for Alliyah and other children that we are at a
loss at what to do next to help them.  It’s 
definitely a
positive from me
.”
 
 
 
 
Staff Feedback
 
Teaching Assistant
 
“I am very grateful to have been asked to participate
in Solution Circles … It has been a great experience to have taken part.
The Solution Circles provided 
an excellent opportunity for all
participants to contribute 
with and provide many constructive and
useful information, suggestions and ideas about Alliyah in order to find
and 
agree best possible strategies to move forward 
with which
could help and support Alliyah.
 
Solutions Circles strategy has been very successful and helped Alliyah so
much. 
Her behaviour has improved hugely and significantly. 
As a
result, she is able to participate in many activities during school day, to
learn, interact 
and have overall positive experience while being at
school
.  I really hope that Solution Circles strategy continues to be used
in our school and I would like to be part of it again.”
 
 
 
 
Staff Feedback Summary
Positives
 
Team participation in decision making process
Shared ownership of the problem solving process
Consistency of input and strategies across the team
Focused discussion using a set time frame and clearly
defined roles means that the conversation is not
controlled by one person
Positive outcome for the pupil
Opportunity to ‘pool’ ideas using the experience of
different staff with different roles within the school
Offered a ‘level playing field’
 
 
 
 
 
Wider Application
 
 
Research Outcomes
(Grahamslaw & Henson, 2015)
 
The circle creates a cohesive group
identity rather than being a collection of
individuals
The circle process aims for a ‘ripple’ effect
whereby the impact of the group is
experienced beyond the discussions that
take place within the circle
The circle provides social support to those
taking part in a safe climate
 
 
Impact on Staff Wellbeing
(Staff Support Groups)
 
Staff feel supported / value the support of
colleagues (Creese et al., 2000; Jackson,
2005; Wilson & Newton, 2006)
Staff report feeling less stressed after
discussing children they were finding
challenging (Jackson, 2005)
 
 
Impact on Staff Wellbeing
(Solution Circles)
 
Brown and Henderson (2012)
Opportunities for people to talk and listen
Staff became more aware of the difficulties
colleagues were experiencing
A platform for sharing and encouraging an
atmosphere of team work
 
 
Other Examples of Use
 
Parent and staff circle
Staff wellbeing circle
Whole class focus
Leadership focus
 
 
...the possibilities are endless
 
 
Keys to Success
 
Shared aims and ethos
Relationships
Belief that small changes can ‘ripple’
 
 
Making it Sustainable
 
Time allocation
Embedding the approach
Training key members of staff to become
facilitators
Skillset
Neutral perspective
 
 
References
 
Brown, E., & Henderson, L. (2012). Promoting staff support in schools: Solution
Circles. 
Educational Psychology in Practice, 28(2), 
177-186.
Creese, A., Norwich, B., & Daniels, H. (2000). Evaluating teacher support teams in
secondary schools: Supporting teachers for SEN and other needs. 
Research Papers
in Education, 15, 
307-324.
Forrest, M., & Pearpoint, J. (1996). 
Solution circle: Getting unstuck a creative
problem solving tool. 
Retrieved from:
https://www.unclusion.com/ttsolutioncircle.html
Grahamslaw, L., & Henson, L.H. (2015). Solving problems through circles.
Educational Psychology in Practice, 31(2), 
111-126.
Jackson, E. (2005) developing observation skills in school settings: The importance
and impact of ‘work discussion groups’ for staff. 
Infant Observations, 8, 
5-17.
Wilson, D., & Newton, C. (2006). 
Circles of adults. A team approach to problem
solving around challenging behaviour and emotional needs. 
Nottingham: Inclusive
Solutions UK Ltd.
 
Regional SEND Lead Contact
Information and Download Links
 
 
Regional
SEND
Leadership
 
 
Find your region
 
The Regions are based on the boundaries used by the
Regional Schools Commissioner areas.
 
You can find out which region your local authority comes under
here:
https://www.sendgateway.org.uk/whole-school-send/regions/
 
National SEND Leaders
 
Simon Knight
simon@wholeschoolsend.com
@SimonKnight100
 
Malcolm Reeve
malcolm@wholeschoolsend.com
@Malcolm_Reeve
 
 
The North (NORTH)
 
Rachel Hargreaves
RSL.NORTH@wholeschoolsend.com
 
Dominic Wall
DRSL.NORTH@wholeschoolsend.com
 
Alistair Crawford
DRSL2.NORTH@wholeschoolsend.com
 
 
 
Twitter:
@WSSNorth
 
 
Lancashire and West Yorkshire (LWY)
 
Angela Holdsworth
RSL.LWY@wholeschoolsend.com
 
Lidia Gardner
DRSL.LWY@wholeschoolsend.com
 
Nicole Dempsey
DRSL2.LWY@wholeschoolsend.com
 
 
 
Twitter:
@
WSSLancsWY
 
 
East Midlands, South Yorkshire and the Humber
(EMSYH)
 
Judith Smith
RSL.EMSYH@wholeschoolsend.com
 
Jane Starbuck
DRSL.EMSYH@wholeschoolsend.com
 
Emily Walker
DRSL2.EMSYH@wholeschoolsend.com
 
 
 
Twitter:
@
WSSemsyhumber
 
 
West Midlands (WM)
 
Nicola Davis
RSL.WM@wholeschoolsend.com
 
Amanda Wright
DRSL.WM@wholeschoolsend.com
 
Conrad Bourne
DRSL2.WM@wholeschoolsend.com
 
 
 
Twitter:
@
WSSWestMids
 
 
East of England and North East London
(ENELON)
 
Michelle Unstead
DRSL2.ENELON@wholeschoolsend.com
 
Heba Al-Jayoosi
DRSL3.ENELON@wholeschoolsend.com
 
  Clare Belli
DRSL.ENELON@wholeschoolsend.com
 
 
 
Twitter:
@WSSEastNELondon
 
 
South Central England and North West London
(SCNWLON)
 
Katherine Walsh
RSL.SCNWLON@wholeschoolsend.com
 
Matt McArthur
DRSL.SCNWLON@wholeschoolsend.com
 
Rebecca Jones
DRSL2.SCNWLON@wholeschoolsend.com
 
 
 
Twitter:
@
WSSscnwlon
 
 
South East England and South London
(SESLON)
 
Amelie Thompson
RSL.SESLON@wholeschoolsend.com
 
Tina Harvey
DRSL.SESLON@wholeschoolsend.com
 
Kerry Greene
DRSL2.SESLON@wholeschoolsend.com
 
 
 
Twitter:
@
WSSSESLondon
 
 
South West (SW)
 
Erica Wolstenholme
RSL.SW@wholeschoolsend.com
 
Alison Betts
DRSL.SW@wholeschoolsend.com
 
Emma Vyvyan
DRSL2.SW@wholeschoolsend.com
 
 
 
Twitter:
@
WSSSouthWest
 
 
Resources
 
 
Whole School SEND Resources
 
The Review Guides can be downloaded here:
https://www.sendgateway.org.uk/whole-school-send/find-wss-resources/
 
The SENCO Induction Pack can be downloaded here:
https://www.sendgateway.org.uk/whole-school-send/sencos-area/
 
The Condition-Specific Videos can be viewed here:
https://www.sendgateway.org.uk/whole-school-send/find-wss-resources/nqt-
videos.html
 
 
Recordings
 
You can find recordings of our past webinars on our
YouTube channel.
 
Subscribe here to keep updated:
www.youtube.com/c/WholeSchoolSEND
 
Please get in touch if you are struggling
to locate any of the resources from this
session
 
info@wholeschoolsend.com
 
Thank you for
attending!
 
Join the Community of
Practice:
https://www.sendgateway.org.
uk/whole-school-send/join-
our-community-of-
practice.html
Sendgateway.org.uk
Nasen.org.uk
@wholeschoolSEND
@nasen_org
 
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Solution Circles, a collaborative problem-solving approach, involve group discussions to generate solutions for various issues. Participants take turns presenting problems and brainstorming creative solutions within time limits. Roles like presenter, facilitator, timekeeper, and note-taker help ensure smooth functioning of the process.

  • Collaboration
  • Problem solving
  • Group discussion
  • Creative solutions
  • Effective communication

Uploaded on Feb 24, 2025 | 0 Views


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  1. Solution Circles Dr Lucy Ball Senior Practitioner Educational Psychologist, Merton Kim Bulman Assistant Head Teacher & Behaviour Lead, Perseid School

  2. Overview What are Solution Circles A Case Study Wider Applications 2

  3. What are Solution Circles? 3

  4. What is a Solution Circle? A solution circle (Forrest & Pearpoint, 1996) aims to help staff discuss school issues as a group, and to generate solutions. It is effective in getting problem in any aspect of work life. Solution circles are capacity It assumes and demonstrates within the work place have the capacity to help, if asked unstuck from a tools of community that people 4

  5. What is a Solution Circle? Getting unstuck A creative problem solving tool 5

  6. How does it work? Each circle takes no more than thirty minutes It involves around listen, discuss and collaborate around a focus issue brought to the group by a participant 8 people who 6

  7. What problems can be discussed? Anything 7

  8. What are the roles in a Solution Circle? Presenter of the problem (focus person) Facilitator - Time keeper Note taker Brainstorm team 8

  9. STEP 1 6 Minutes The presenter of the problem takes 6 minutes to outline the problem This can be anything that they feel stuck with The timekeeper keeps time and make sure no one interrupts The recorder takes notes Everyone else listens If the problem presenter stops talking, everyone else stays silent until the 6 minutes pass This is vital! The problem presenter gets 6 uninterrupted minutes 9

  10. STEP 2 6 Minutes This is a brainstorm Everyone chimes in with ideas and creative solutions to the problem presented It is not a time to clarify the problem or to ask questions The facilitator must make discussion Everyone gets a chance to give their brilliant ideas No one is allowed to dominate The problem presenter listens - without interrupting They must not talk or respond sure this is a team 10

  11. STEP 3 6 Minutes The group now have a discussion led by the problem presenter The problem presenter may wish to discuss some of the suggestions The wider group may have some questions for the problem presenter This is time to explore and clarify the problem Focus on the positive points only, not what cannot be done 11

  12. STEP 4 6 Minutes THE FIRST STEP The focus person, with the support of the group, decides on first steps that are doable within the next 3 days At least ONE step should be initiated within 24 hours This is critical Research shows that unless a first step is taken almost immediately, people do not get out of their ruts . A person from the group volunteers to see the person within 3 days and check if they took their first step. 12

  13. And to finish. Finally the group does a round of words to describe the experience and the recorder gives the record to the focus person. 13

  14. A CASE STUDY 14

  15. Alliyah Diagnosis ASD / SLD History of periods of distress Related image Staff worries Sensory regulation difficulties Family context Health Care needs 15

  16. Observed Changes Biting and scratching staff Hyper-vigilant and unsettled Significant decrease in communication Related image Decrease in emotional well- being Disengagement in learning 16

  17. Other Key Information Input Possible Reasons Possible Antecedents Professional Input Related image Video Interactive Guidance (EP) Parental separation Living between two houses Additional TA support Staff and group changes CAMHS Medical Reasons Occupational Therapy Inclusion on schools Behaviour Intervention Group External Behaviour Specialist consultancy Team Around the Child Meeting Anxiety related to changes Updated EP advice for EHCP 17

  18. The Solution Circle Educational Psychologist Positive Behaviour Support Lead Level 1 Teaching Assistant Related image Level 1 Teaching Assistant Teacher Level 1 Teaching Assistant Teacher Level 3 Teaching Assistant 18

  19. The Solution Focus Solution Focused Strategy Concern Reported Outcome This initially worked well and for a period of time, presenting as more settled arrival to school. I understand that there have exceptions to this which coincided with Alliyah not being allowed to have an iPad on the bus. Alliyah was on Alliyah can present as unsettled during her morning transition when she first arrives in school. Alliyah to have a timetable on her bus which outlines her transition into school. been some Related image School staff are not always of Alliyah s morning routine (e.g. whether she has seen both mum and dad) and it would be helpful to be informed so as to explore whether any patterns could be found which relate presentation in school. Parents boxes to indicate how Alliyah has slept, eaten and whether he has seen Mum or Dad or both in the mornings (as week to week). to complete tick This has been completed but as yet there does not appear to be any obvious patterns linking into changes in Alliyah s presentation. breakfast to Alliyah s this varies All Alliyah will use a consistent and staged approach to re- engaging with her, recording outcomes for reflection. adults working with At times, Alliyah can withdraw from learning activities (including preferred) and withdraw from all interactions, showing a variable adults attempt to interact with her. This has worked well. Staff have reported that they are able to reengage with quickly. Alliyah more response when 19

  20. Staff Feedback Teacher behaviours (biting and scratching) have not been shown over the past few weeks. I think the solution circle helped make sure that all of the staff working with her were following the methods in place and understood in detail why we were doing them and agreed with them. I think it helped support the team of people working with Alliyah and made us all on the same page. It allowed everyone to bring up any concerns or opinions they had in regards to what was working and was not working. It allowed all staff to share their thoughts and opinions on if the methods would work- it was not one persons decisions that others had to follow. It allowed staff with different knowledge together which highlighted methods we hadn't already implemented. It removed the pressure off of one person to come up with a solution and united the team. The way it was set up with the time periods allowed a very structured conversation and kept us on track. experiences to pool their 20

  21. Staff Feedback Teaching Assistant I found it really useful, especially the way you have time to think in silence about what was said. It gives you time to think of ideas when previously you can t think of anything else to do. I think the things we put in place for Alliyah have helped her, and helped to bring her back to the Alliyah we all know. We should definitely use this in the future for Alliyah and other children that we are at a loss at what to do next to help them. positive from me. It s definitely a 21

  22. Staff Feedback Teaching Assistant I in Solution Circles It has been a great experience to have taken part. The Solution Circles provided an participants to contribute with and provide many constructive and useful information, suggestions and ideas about Alliyah in order to find and agree best possible strategies to move forward with which could help and support Alliyah. am very grateful to have been asked to participate excellent opportunity for all Solutions Circles strategy has been very successful and helped Alliyah so much. Her behaviour has improved hugely and significantly. As a result, she is able to participate in many activities during school day, to learn, interact and have overall positive experience while being at school. I really hope that Solution Circles strategy continues to be used in our school and I would like to be part of it again. 22

  23. Staff Feedback Summary Positives Team participation in decision making process Shared ownership of the problem solving process Consistency of input and strategies across the team Focused discussion using a set time frame and clearly defined roles means that controlled by one person Positive outcome for the pupil Opportunity to pool ideas using the experience of different staff with different roles within the school Offered a level playing field the conversation is not 23

  24. Wider Application 24

  25. Research Outcomes (Grahamslaw & Henson, 2015) The identity rather than being a collection of individuals The circle process aims for a ripple effect whereby the impact experienced beyond the discussions that take place within the circle The circle provides social support to those taking part in a safe climate circle creates a cohesive group of the group is 25

  26. Impact on Staff Wellbeing (Staff Support Groups) Staff feel supported / value the support of colleagues (Creese et al., 2000; Jackson, 2005; Wilson & Newton, 2006) Staff report feeling discussing children challenging (Jackson, 2005) less they stressed were after finding 26

  27. Impact on Staff Wellbeing (Solution Circles) Brown and Henderson (2012) Opportunities for people to talk and listen Staff became more aware of the difficulties colleagues were experiencing A platform for sharing and encouraging an atmosphere of team work 27

  28. Other Examples of Use Parent and staff circle Staff wellbeing circle Whole class focus Leadership focus ...the possibilities are endless 28

  29. Keys to Success Shared aims and ethos Relationships Belief that small changes can ripple 29

  30. Making it Sustainable Time allocation Embedding the approach Training key members of staff to become facilitators Skillset Neutral perspective 30

  31. References Brown, E., & Henderson, L. (2012). Promoting staff support in schools: Solution Circles. Educational Psychology in Practice, 28(2), 177-186. Creese, A., Norwich, B., & Daniels, H. (2000). Evaluating teacher support teams in secondary schools: Supporting teachers for SEN and other needs. Research Papers in Education, 15, 307-324. Forrest, M., & Pearpoint, J. (1996). Solution circle: Getting unstuck a creative problem solving tool. Retrieved from: https://www.unclusion.com/ttsolutioncircle.html Grahamslaw, L., & Henson, L.H. (2015). Solving problems through circles. Educational Psychology in Practice, 31(2), 111-126. Jackson, E. (2005) developing observation skills in school settings: The importance and impact of work discussion groups for staff. Infant Observations, 8, 5-17. Wilson, D., & Newton, C. (2006). Circles of adults. A team approach to problem solving around challenging behaviour and emotional needs. Nottingham: Inclusive Solutions UK Ltd. 31

  32. Regional SEND Lead Contact Information and Download Links

  33. 1 National Director Regional SEND Leadership 2 National SEND Leaders 8 Regions 16 Deputy Regional SEND Leads 8 Regional SEND Leads

  34. Find your region The Regions are based on the boundaries used by the Regional Schools Commissioner areas. You can find out which region your local authority comes under here: https://www.sendgateway.org.uk/whole-school-send/regions/

  35. National SEND Leaders Simon Knight simon@wholeschoolsend.com @SimonKnight100 Malcolm Reeve malcolm@wholeschoolsend.com @Malcolm_Reeve

  36. The North (NORTH) Rachel Hargreaves RSL.NORTH@wholeschoolsend.com Dominic Wall DRSL.NORTH@wholeschoolsend.com Alistair Crawford DRSL2.NORTH@wholeschoolsend.com Twitter: @WSSNorth

  37. Lancashire and West Yorkshire (LWY) Angela Holdsworth RSL.LWY@wholeschoolsend.com Lidia Gardner DRSL.LWY@wholeschoolsend.com Nicole Dempsey DRSL2.LWY@wholeschoolsend.com Twitter: @WSSLancsWY

  38. East Midlands, South Yorkshire and the Humber (EMSYH) Judith Smith RSL.EMSYH@wholeschoolsend.com Jane Starbuck DRSL.EMSYH@wholeschoolsend.com Emily Walker DRSL2.EMSYH@wholeschoolsend.com Twitter: @WSSemsyhumber

  39. West Midlands (WM) Nicola Davis RSL.WM@wholeschoolsend.com Amanda Wright DRSL.WM@wholeschoolsend.com Conrad Bourne DRSL2.WM@wholeschoolsend.com Twitter: @WSSWestMids

  40. East of England and North East London (ENELON) Michelle Unstead DRSL2.ENELON@wholeschoolsend.com Heba Al-Jayoosi DRSL3.ENELON@wholeschoolsend.com Clare Belli DRSL.ENELON@wholeschoolsend.com Twitter: @WSSEastNELondon

  41. South Central England and North West London (SCNWLON) Katherine Walsh RSL.SCNWLON@wholeschoolsend.com Matt McArthur DRSL.SCNWLON@wholeschoolsend.com Rebecca Jones DRSL2.SCNWLON@wholeschoolsend.com Twitter: @WSSscnwlon

  42. South East England and South London (SESLON) Amelie Thompson RSL.SESLON@wholeschoolsend.com Tina Harvey DRSL.SESLON@wholeschoolsend.com Kerry Greene DRSL2.SESLON@wholeschoolsend.com Twitter: @WSSSESLondon

  43. South West (SW) Erica Wolstenholme RSL.SW@wholeschoolsend.com Alison Betts DRSL.SW@wholeschoolsend.com Emma Vyvyan DRSL2.SW@wholeschoolsend.com Twitter: @WSSSouthWest

  44. Resources

  45. Whole School SEND Resources The Review Guides can be downloaded here: https://www.sendgateway.org.uk/whole-school-send/find-wss-resources/ The SENCO Induction Pack can be downloaded here: https://www.sendgateway.org.uk/whole-school-send/sencos-area/ The Condition-Specific Videos can be viewed here: https://www.sendgateway.org.uk/whole-school-send/find-wss-resources/nqt- videos.html

  46. Recordings You can find recordings of our past webinars on our YouTube channel. Subscribe here to keep updated: www.youtube.com/c/WholeSchoolSEND

  47. Please get in touch if you are struggling to locate any of the resources from this session info@wholeschoolsend.com

  48. Thank you for attending! Join the Community of Practice: https://www.sendgateway.org. uk/whole-school-send/join- our-community-of- practice.html Sendgateway.org.uk Nasen.org.uk @wholeschoolSEND @nasen_org

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