Regulatory Compliance and Education Insights - August 2022

Explore enforcement, education data, licensee education initiatives, complaints analysis, and violation breakdowns in various industries including liquor, cannabis, tobacco, and vapor for August 2022. Dive into the number of licenses issued, complaints received, education contacts made, and top education topics by industry. Gain valuable insights into public safety, regulatory compliance, and industry-specific challenges.

• Regulatory Compliance
• Education Data
• Licensee Education
• Industry Insights
• Violation Analysis

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1. Enforcement and Education Data AUGUST 2022 1

2. Licenses Industry No. of Licenses Liquor 18,622 Cannabis 1,796 Tobacco 5,809 Vapor 3,940 Total 30,167 2

3. Complaints Number of Complaints by Unit 110 91 81 90 73 71 70 56 42 38 50 34 29 30 10 Liquor Cannabis Tobacco/Vapor -10 June July August 3

4. Complaints CYTD 2022 Industry No. of Complaints Public Safety Liquor 1105 37% Cannabis 326 23% Tobacco/Vapor 314 23% Total 1744 30% Data runs from Jan-August 2022 4

5. Education and Violations Education Data Violation Data 28675 25850 1252 1400 25060 30000 1037 1200 25000 16831 1000 20000 667 642 800 627 15000 10000 600 319 5000 400 172 180 91 0 200 Education Contacts 0 AVN's NTC's Warnings 2020 2021 2020 2021 CYTD 2022 CYTD 2022 Forecasted Amount 5

6. Licensee Education Educational Contacts 5609 6000 4221 5000 4000 3000 2000 1000 0 2nd QTR 2022 3rd QTR 2022 Total Contacts 6

7. Education Contact Breakdown Year to date 25000 22103 18427 20000 15000 8329 10000 5777 4702 3868 2911 5000 2721 2251 0 Liquor Cannabis Tobacco/Vapor 2020 2021 CYTD 2022 7

8. Licensee Education Educational Contacts 1265 1400 1200 922 876 853 1000 703 800 619 600 325 400 250 228 200 0 Liquor Cannabis Tobacco/Vapor June July August 8

9. August Education Topics Top 5 Topics Education Topics by Industry 480 500 Regulatory. 928 427 450 368 400 350 Youth access. 527 300 261 250 200 138 Public Safety. 279 150 115 98 100 61 21 18 50 0 0 0 Failure maintain traceability. 138 Liquor Cannabis Tobacco/Vapor Regulatory Public Safety Using unauthorized pesticides. 115 Failure maintain traceability Using unauthorized pesticides Youth Access 0 200 400 600 800 1000 9

10. Violation Breakdown CYTD 2022 139 400 357 140 350 314 120 300 100 250 213 80 200 157 60 38 150 26 40 100 20 50 0 0 Cannabis Liquor Tobacco/Vapor AVN Warnings AVN NTC Warnings 10

11. NTC August 2022 Top 5 Topics Non-Compliance with record keeping requirements. 17 Failure to maintain required surveillance system. 12 Failure to use and maintain traceability, or both. 7 General advertising violations. 6 Failure to maintain required insurance. 4 0 2 4 6 8 10 12 14 16 18 11

12. Administrative Violations Notices (AVN) August 2022 AVN by Industry Top 5 Violations 54 60 Sale or Service of Alcohol to persons under 21. 54 50 40 Sale of Tobacco/Vapor to persons under 21. 30 16 16 20 10 3 2 10 0 0 0 0 0 0 0 0 0 Sale of Tobacco Product to Persons under 21 - Individual 10 0 Liquor Cannabis Tobacco/Vapor Sale of Vapor Product to Persons under 21 - Individual 3 Sale of Tobacco/Vapor to persons under 21. Sale of Tobacco product under 21 - Individual TVN. Sale or Service of Alcohol to person under 21 Sale of Vapor Product to Persons under 21 Sale or Service to Apparently Intoxicated Person Sale or Service to Apparently Intoxicated Person 2 0 20 40 60 12

13. Warning Topics August 2022 Top 5 Topics Warning Topics by Industry 14 14 Cigarettes - MSA. 14 12 10 9 10 8 7 8 Tobacco. 10 6 4 MAST Violation. 9 2 0 0 0 0 0 0 0 0 0 0 Liquor Cannabis Tobacco/Vapor Operating without a valid license. 8 Cigarettes - MSA MAST Violation Operating without a valid license. Tobacco Signs: Failure to post required signs Signs: Failure to post required signs. 7 0 2 4 6 8 10 12 14 16 13

14. Alternative Dispute Resolutions Liquor Cannabis 28 30 5 25 25 4.5 25 4 18 20 3.5 3 15 3 15 2.5 2 2 9 2 10 1.5 1 1 1 3 5 1 1 1 1 1 0.5 0 0 0 0 0 0 0 0 0 Uncontested Straight to Formal Informal Fwd to Formal Uncontested Straight to Formal Informal Fwd to Formal June July August June July August 14

15. Formal Hearings Requests 70 63 60 50 46 40 40 37 34 30 27 20 18 17 17 14 13 13 10 9 4 0 2016 2017 2018 2019 2020 2021 2022 Cannabis Liquor 15

16. Liquor Compliance: Youth Access 250 100% 95% 200 90% 83% 82% 85% 81% 79% 78% 150 80% 74% 75% 100 70% 65% 50 60% 55% 202 225 200 210 185 238 0 50% Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Compliance Checks Compliance Rate 16

17. Delivery /Curbside Compliance: Youth Access 30 100% 90% 25 80% 70% 70% 64% 70% 20 59% 60% 46% 15 50% 40% 10 30% 20% 5 10% 27 10 14 11 7 12 0% 0 0% Mar-22 April-22 May-22 June-22 July-22 August-22 Compliance Checks Compliance Rate 17

18. Cannabis Compliance: Youth Access 100% 160 100% 94% 95% 140 95% 120 90% 100 86% 80 85% 81% 60 80% 40 No checks conducted 75% 20 138 21 41 21 2 0 0 70% Mar-22 Apr-22 May-22 Jun-22 Jul-22 August Compliance Checks Compliance Rate 18

19. Tobacco and Vapor Compliance: Youth Access 180 100% 95% 160 89% 88% 90% 140 85% 84% 84% 83% 85% 120 80% 100 75% 80 70% 60 65% 40 60% 20 55% 117 168 112 164 68 81 0 50% Mar-22 Apr-22 May-22 Jun-22 July-22 August-22 Compliance checks Compliance Rate 19

20. Premises Checks % of locations visited last 30 days % of locations visited CYTD Licenses Liquor 18,565 8% 48% 2442 Cannabis 1832 21% 72% 2500 2154 Tobacco/ Vapor 1908 6,527 4% 25% 2000 1500 1000 624 551 529 460 405 359 500 0 Liquor Cannabis Tobacco/Vapor June July August 20

21. ID Checks: Youth Access 54 60 46 50 41 40 32 24 24 30 20 16 20 7 10 0 Liquor Cannabis Tobacco/Vapor June July August 21

22. CHRI (Criminal History Records Information) Licensing background checks* Cannabis renewals 120 400 353 101 99 96 95 350 307 100 300 81 76 80 250 215 60 200 150 40 106 103 101 100 20 20 1 50 12 0 0 June July August June July August Cannabis Liquor Tobacco/Vape FBI/WSP fingerprinting Cannabis Renewals 3rd QTR 809 background checks * WA court system only 3rd QTR 157 renewals 22

23. Top 5 Examiner Requests Jan-August 2022 CCRS 251 Report & Analysis 64 Rule 34 DisBiz 27 Lot retest 24 0 50 100 150 200 250 300 23

24. FDA 3rd Quarter FDA Stats Total Number of Inspections 699 Advertising & Labeling 170 Undercover buys attempts 529 Violation referrals for sales to minor 121 Compliance rate 77% 24

25. Internal Affairs and Outcomes 14 12 August 2022 Investigations 12 11 TOPIC OUTCOME 10 Officer Conduct Founded 1244/training 9 8 7 Officer Conduct/Criminal Conduct Unfounded 6 4 4 Officer Conduct Unfounded 4 3 3 Officer Conduct Founded -1244 2 1 0 Complaints Resolved Investigations 2020 2021 2022 25

26. Training Hiring and Recruiting *Note working with HR to pull self-reported training.* Training Stats CYTD 2022 Training Hours 981 hours August Vacancies 35 In Background 7 Hired 3LEO and 1 Legal Assistant August hours 144 hours Training Topics August 2022 Law Enforcement Specific 24 Professional Development - Recruitment Efforts 3rd Qtr. 1 Military Job Fair on line Leadership and/or Supervisory 3 Agency/Division Updates and Licensee Support 149 On-Boarding and FTO August 2022 On-Boarding 3 Academy Graduations - Field Training Completion 3 26

27. Directors Updates & Notable Partnerships DEIB work in E&E 3 LT promotions Completed strategic plan Draft legislation for limited enforcement standardized certification and training CCRS staff training video (internal education) 27

28. Questions? 28