QMS Management Review Process Overview

Slide Note

This management review process encompasses inputs, agenda items, and outputs crucial for evaluating the effectiveness of the quality management system. It involves reviewing past actions, identifying improvement opportunities, and making informed decisions to enhance quality performance. The process includes assessing customer satisfaction, compliance, resource needs, risks, and identifying areas for enhancement to ensure continued suitability and effectiveness of the quality policy.

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Uploaded on Jul 23, 2024 | 2 Views

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Presentation Transcript

Management Review DD-MMM-YYYY

QMS Management Review Agenda - Inputs AS9100 AS13100 # Agenda Item 1 Meeting Purpose 2 the status of actions from previous management reviews 3 changes in external and internal issues that are relevant to the quality management system 4 customer satisfaction and feedback from relevant interested parties 5 the extent to which quality objectives have been met 6 process performance and conformity of products and services 7 nonconformities and corrective actions 8 monitoring and measurement results 9 audit results 10 the performance of external providers 11 on-time delivery performance 12 the adequacy of resources 13 the effectiveness of actions taken to address risks and opportunities 14 opportunities for improvement 15 recommendations for improvement 16 Cost of non-quality 17 Manufacturing / Assembly Right First Time 18 Customer scorecards (where available) 19 Human Factors reporting 2

QMS Management Review Agenda - Outputs AS9100 AS13100 # Agenda Item 20 opportunities for improvement 21 any need for changes to the quality management system 22 resource needs 23 risks identified 24 Plans to recover customer performance levels 25 AOB 3

QMS Management Review - Inputs 1. Meeting Purpose The purpose of the meeting is to:- 1.Review and analyse the quality management system performance (core processes and objectives) 2.Identify areas where action could be cost effectively applied to improve performance 3.Review the continuing suitability and effectiveness of the quality policy The inputs to this review are detailed in the agenda, the output of the review is that the management of the business will make decisions on the following:- 1.Improvements to the effectiveness of the quality management system & processes 2.Improvement to product related to customer requirements 3.Resource needs 4

QMS Management Review - Inputs 2. Status of actions from previous management reviews Ref Action Owner Comp Date Status Comment 5

QMS Management Review - Inputs 2. Status of actions from previous management reviews Prior year Management Review presentation Prior year Management Review meeting minutes Embed file Embed file 6

QMS Management Review - Inputs 3. Changes in external and internal issues that are relevant to the QMS Add commentary 7

QMS Management Review Inputs 4. Customer satisfaction and feedback from relevant interested parties Add commentary Use this section for a graphical representation of the customer view 8

QMS Management Review - Inputs 5. The extent to which quality objectives have been met Add commentary Use this section for a graphical representation of the customer view 9

QMS Management Review Inputs 6. Process performance and conformity of products and services Add commentary Use this section for a graphical representation of the customer view 10

QMS Management Review - Inputs 7. Non-conformities and corrective actions Add commentary Use this section for a graphical representation of the site performance 11

QMS Management Review - Inputs 8. Monitoring and measurement results Add commentary Use this section for a graphical representation of the site performance 12

QMS Management Review - Inputs 9. Audit Results Customer Audits Add text summarising the audits completed External Audits (Regulatory, Certifying Body, other) Add text summarising the audits completed Data should reflect the Annual Audit report Internal Audits Add text summarising the audits completed Or the business at this slide could copy an image of the annual audit report Supplier Audits Add text summarising the audits completed 13

QMS Management Review - Inputs 9. Audit Results - Findings Add commentary Use this section for a graphical representation of the NCR s raised 14

QMS Management Review - Inputs 10. The performance of external providers Add commentary Use this section for a graphical representation of the site performance 15

QMS Management Review - Inputs 11. On-time delivery performance Add commentary Use this section for a graphical representation of the site performance 16

QMS Management Review - Inputs 12. The adequacy of resources Add commentary Use this section for a graphical representation of the site performance 17

QMS Management Review - Inputs 13. Effectiveness of actions taken to address risks and opportunities Add commentary Use this section for a graphical representation of the site performance 18

QMS Management Review - Inputs 14. Opportunities for improvement Add commentary Use this section for a graphical representation of the site performance 19

QMS Management Review - Inputs 15. Recommendations for improvement Add commentary Use this section for a graphical representation of the site performance 20

QMS Management Review - Inputs 16. Cost of non-quality Add commentary Use this section for a graphical representation of the site performance 21

QMS Management Review - Inputs 17. Manufacturing / Assembly Right First Time Add commentary Use this section for a graphical representation of the site performance 22

QMS Management Review - Inputs 18. Customer scorecards Add commentary Use this section for a graphical representation of the site performance 23

QMS Management Review - Inputs 19. Human Factors reporting Add commentary Use this section for a graphical representation of the site performance 24